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Opiniones de Edgbaston Park Hotel Birmingham

4 out of 5
Edgbaston Park Hotel Birmingham
53 Edgbaston Park Rd, Birmingham, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 619 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 1000 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARIA

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 2 noches en junio de 2022

10/10 Excelente

CESAR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Sophie, el 19 sept. 2019
Thank you for staying with us, we appreciate your feedback!

10/10 Excelente

Wen Han

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is situated in the University of Birmingham. We love the quiet and clean room. The only dinning option is at the hotel bar or restaurant unless you drive out.
Se hospedó 1 noche en abril de 2024
Respuesta de Erica Maria, el 11 abr. 2024
Dear Wen Han, Thank you for taking the the time to leave your feedback after your recent stay at Edgbaston Park Hotel. We are glad to read that you have enjoyed the quietness of the room and appreciated the cleanliness and the location of the hotel. We look forward to welcoming you back again soon. Kind Regards,Erica Maria De Oliveira,Duty Manager

10/10 Excelente

Alexander

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed for one night, suited my needs perfectly.
Se hospedó 1 noche en abril de 2024
Respuesta de Harjinder Singh, el 8 abr. 2024
Dear Alexander,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a pleasure to stay here. Looking forward to returning soo
Se hospedó 1 noche en abril de 2024
Respuesta de Erica Maria, el 8 abr. 2024
Dear Mary, Thank you for taking the time to leave your feedback following your recent stay at Edgbaston Park Hotel. We are glad to read that you always it to be a pleasure staying with us. We look forward to welcoming you back soon. Kind Regards,Erica Maria De OliveiraDuty Manager

10/10 Excelente

Peter

Se hospedó 1 noche en marzo de 2024
Respuesta de Harjinder Singh, el 21 abr. 2024
Dear Peter,Thank you so much for taking the time in leaving us your feedback from your recent stay. The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again very soon. Kind regards, Harjinder Singh Senior Duty Manager

8/10 Bueno

Martin

Se hospedó 1 noche en marzo de 2024
Respuesta de Harjinder Singh, el 15 abr. 2024
Dear Martin,Thank you so much for your feedback following your recent stay!I have taken the opportunity of passing your review to the team as I know they will be pleased to see them.I look forward to welcoming you back to Edgbaston Park Hotel soon.Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Lewis

Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly staff, outstanding room. Will definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Harjinder Singh, el 25 mar. 2024
Dear Lewis,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

6/10 Aceptable

Paul

Viaje en pareja
Le gustó: Limpieza y servicios
Small rooms with limited facilities and no fridge which was disappointing. The public areas of the hotel were very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Harjinder Singh, el 18 mar. 2024
Dear Paul,Thank you for taking the time to leave your feedback following your recent stay! We strive to deliver a great experience and your feedback allows us to grow and improve as a business. Please be assured that your feedback has been taken on board. I do hope to welcome you back again very soon. Kind regards,Harjinder Singh Senior Duty Manager

6/10 Aceptable

Angela

Le gustó: Limpieza y servicio y personal
Basic rooms Felt like a student room
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 15 mar. 2024
Dear Angela,Thank you for taking the time to leave your feedback following your recent stay! We strive to deliver a great experience and your feedback allows us to grow and Improve. Please be assured that your feedback has been taken on board, finally we all look forward to welcoming you back again in the near future. Kind regards,Harjinder Singh Senior Duty Manager

10/10 Excelente

Roger

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and helpful - the multi story cad park across the street was good - although could get a little full at times- but free for hotel users! Very dog friendly, for no extra cost! ( down stairs rooms made the very easy!)
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Roger

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was a neat surprise tucked away in the University- staff were very helpful and friendly- certainly dog friendly! Room was excellent quiet and well maintained! Free car park ( if used at the right time was very easy! Would suggest going in around 6.00Pm when university empties!) ideal spot for a stay in Birmingham ( with a car and a dog!) great facilities too!
Se hospedó 1 noche en marzo de 2024
Respuesta de Harjinder Singh, el 6 mar. 2024
Dear Roger,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Carole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely hotel. Breakfast times too early finish. Times advertised until 9,30 but if you come in at 9.30 they are clearing up and there is no food
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria, el 29 feb. 2024
Dear Carole,Thank you for taking the time to leave your feedback following your recent stay. We do appreciate it as it helps us grow as a business. We're looking forward to welcoming you back soon. Kind regards,Maria De OliveiraDuty Manager

10/10 Excelente

Pauline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, personable, helpful staff. Great restaurant.
Se hospedó 4 noches en febrero de 2024
Respuesta de Harjinder Singh, el 21 feb. 2024
Dear Pauline,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we all look forward to welcoming you back again very soon. Kind regards, Harjinder Singh Senior Duty Manager

8/10 Bueno

james

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, tidy and very polite staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 19 feb. 2024
Dear James, Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty manager

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the Gluten-free breakfast options
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 19 feb. 2024
Dear Tracey, Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty manager

10/10 Excelente

Rosemary, Anerley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Harjinder Singh, el 15 feb. 2024
Dear Rosemary,Thank you so much for taking the time to leave us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

6/10 Aceptable

Nick

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 15 feb. 2024
Dear Nick,Thank you for taking the time to leave your feedback following your recent stay! Please be assured that your feedback has been shared with the team and we hope to welcome you back again very soon. Kind regards,Harjinder Singh Senior Duty Manager

10/10 Excelente

Cerian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Harjinder Singh, el 14 feb. 2024
Dear Cerian,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Harjinder Singh, el 15 feb. 2024
Dear Andrew,Thank you so much for taking the time to leave us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 14 feb. 2024
Dear Julie,Thank you so much for taking the time in leaving us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Raeesah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 14 feb. 2024
Dear Raeesah,Thank you so much for taking the time in sharing your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Michele

Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh, el 20 mar. 2024
Dear Michele,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, we all look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

EUGENIE S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Maria, el 8 feb. 2024
Dear Eugenie, Thank you for taking the time to rate your stay at Edgbaston Park Hotel. We are glad that you found your stay to be 5 stars.Hoping to welcome you back soon!Kind Regards,Maria De OliveiraDuty Manager

10/10 Excelente

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is great. Rooms clean and comfortable. Breakfast is excellent. Staff friendly. Location for uni is amazing, and easy train trip into city centre. Parking can be a little chaotic, but not had a problem getting a spot. Only thing is that as an event venue it’s a little bland, especially the bar area. But other than that, highly recommend and I will definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Ian,Thank you so much for taking the time in leaving us your feedback following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Top quality hotel right in the heart of the university campus
Se hospedó 1 noche en febrero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Guest,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

8/10 Bueno

Bridget

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Bridget,Thank you so much for taking the time in leaving us your feedback following your recent stay!The team and I are delighted to seed that you enjoyed your stay at Edgbaston Park Hotel, and we all look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff really helpful and friendly, quality of food excellent. Genuinely dog friendly too.
Se hospedó 1 noche en enero de 2024
Respuesta de Maria, el 3 feb. 2024
Dear Mathew,Thank you so much for your kind comments following your recent stay!We are delighted to read that you found the staff helpful and friendly, and the food quality excellent. We at Edgbaston Park Hotel love our paw friends and are always glad to see them. We look forward to welcoming you back again soon!Kind regards, Maria De OliveiraDuty Manager

10/10 Excelente

haider

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The most comfortable stay i ever had in Birmingham. Thanks to the wonderful recommendation by my friend.
Se hospedó 3 noches en enero de 2024
Respuesta de Harjinder Singh, el 1 feb. 2024
Dear Haider,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location and staff were exceptional
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh, el 1 feb. 2024
Dear Rachel,Thank you so much for your kind comments following your recent stay!We are all delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Anna,Thank you so much for taking the time in leaving us a review following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we all look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

6/10 Aceptable

Shelendre, dubai

Viaje de negocios
Le gustó: Limpieza
The vip discount is only for the day that you reach not for once during the stay . So if you reach at night it’s pointless . Late checkout was also only unti 11am . Other than that it’s a nice decent hotel , just dont expect the vip perks
Se hospedó 3 noches en enero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Shelendre,Thank you so much for taking the time in leaving us your feedback following your recent stay!I have taken the opportunity of passing your comments on to the team which shall allow us to improve & grow as a team. We all look forward to welcoming you back to Edgbaston Park Hotel soon.Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Ravan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean property
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh, el 1 feb. 2024
Dear Raven,Thank you so much for your kind comments following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder SinghSenior Duty Manager

4/10 Malo

A

Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh, el 6 feb. 2024
Dear Guest,Thank you for taking the time in leaving us your feedback, which allow's us to grow and improve as a business.I shall pass your feedback onto the team and we hope to see your return in the near future. Kind regards, Harjinder SinghSenior Duty Manager

10/10 Excelente

Jean-Pierre

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Au top
Tres pratique au coeur de l'université de Birmingham
Se hospedó 2 noches en enero de 2024
Respuesta de Harjinder Singh , el 24 ene. 2024
Dear Jean-Pierre,Thank you so much for your review following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

8/10 Bueno

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel if you’re visiting Birmingham university .
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh , el 24 ene. 2024
Dear Andrea,Thank you so much for taking the time to leave us feedback following your recent stay!We all look forward to welcoming you back again to Edgbaston Park Hotel soon in the near future.Kind regards, Harjinder Singh Senior Duty Manager

2/10 Terrible

Myself

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
My stay was comfortable. I was pleased with it, but unfortunately it didn’t come with having breakfast.
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh , el 24 ene. 2024
Dear Guest,Thank you for taking the time to leave your feedback following your recent stay. I would like to touch base with yourself if I may and discuss further in regard's to your stay with us if possible on h.singh@edgbastonparkhotel.com.I look forward to your warm response Kind regards,Harjinder Singh Senior Duty Manager

10/10 Excelente

Rachel

Se hospedó 2 noches en enero de 2024
Respuesta de Harjinder Singh Chima , el 5 feb. 2024
Dear Rachel,Thank you so much for taking the time in leaving us your feedback following your recent stay!I have taken the opportunity of passing your feedback to the team We all look forward to welcoming you back to Edgbaston Park Hotel soon.Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Ellen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A very pleasant stay.
A comfortable hotel with friendly staff. Breakfast was lovely, as usual.
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh , el 25 ene. 2024
Dear Ellen,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Bryony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Harjinder Singh , el 25 ene. 2024
Dear Bryony,Thank you so much for your excellent score's following your recent stay!The team and I are delighted to see that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

10/10 Excelente

Ian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
Really good place and the staff are excellent and very friendly
Se hospedó 1 noche en enero de 2024
Respuesta de Harjinder Singh , el 25 ene. 2024
Dear Ian,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Harjinder Singh Senior Duty Manager

8/10 Bueno

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Richard, el 11 ene. 2024
Dear Eric,Thank you so much for your kind feedback following your recent stay at Edgbaston Park Hotel!I look forward to welcoming you back again soon.Kind regards, Richard

8/10 Bueno

Jorge

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Richard, el 11 ene. 2024
Dear Jorge,Thank you so much for your kind comments following your recent stay!I look forward to welcoming you back to Edgbaston Park Hotel again soon. Kind regards, Richard

10/10 Excelente

Amina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for one night. Lovely clean room. Friendly staff
Se hospedó 1 noche en diciembre de 2023
Respuesta de Richard, el 4 ene. 2024
Hi Amina,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Richard

2/10 Terrible

Cliente verificado

No le gustó: Limpieza y servicio y personal
A beautiful hotel let down by some management
Absolutely appalling service levels from members of night duty management who have no empathy. Jodie is definitely a member of the night team to avoid, extremely rude, arrogant and dismissive. You will be left scathing after your conversations with her.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Harjinder Singh Chima , el 2 ene. 2024
Thank you anonymous for touching base with myself yesterday via call, as discussed please keep lines of communication open direct with myself.

10/10 Excelente

Michael

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff throughout were helpful and efficient. They said what they would do then did it. Very very friendly, kind. Reception staff particularly good.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Richard, el 4 ene. 2024
Dear Michael,Thank you so much for your kind comments following your recent stay!I have taken the opportunity of passing your comments on to the team as I know they will be pleased to read them.I look forward to welcoming you back to Edgbaston Park Hotel soon.Kind regards, Richard

2/10 Terrible

Michael

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
Beware - Expedia confirmation shows 11am for check out. Hotel insists that it’s 10am, but didn’t tell us that or that the water to the entire property would be shut off at 10am. Couldn’t shower, wash or even brush teeth before being asked to leave the room. Staff terrible, offered no help and told me that I should have known the check out time - they wanted to charge me for a bottle of water to at least be able to brush our teeth. A total disgrace!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Richard, el 21 dic. 2023
Dear Michael,Thank you for taking the time to leave your feedback following your recent stay. Firstly, I would like to apologise for the issues you encountered during your time with us.We have reviewed the information on Expedia to ensure the check in and check out times are accurate and correctly advertised. Once again, I'd like to apologise for the inconvenience of the planned maintenance which had been scheduled for check out time, and that we weren’t able to extend your check out time on this occasion. Kind regards,Richard

10/10 Excelente

R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
11/10
Comfortable, clean, brill staff. Superb buffet breakfast.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Richard, el 21 dic. 2023
Dear R,Thank you so much for your kind comments following your recent stay!The team and I are delighted to read that you enjoyed your stay at Edgbaston Park Hotel, and we look forward to welcoming you back again soon. Kind regards, Richard

10/10 Excelente

R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brill
Se hospedó 1 noche en diciembre de 2023
Respuesta de Richard, el 21 dic. 2023
Dear R,Thank you so much for your kind comments following your recent stay!I look forward to welcoming you back to Edgbaston Park Hotel again soon. Kind regards, Richard

10/10 Excelente

Leila

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Richard, el 21 dic. 2023
Dear Leila, Thank you so much for your kind comments following your recent stay!I look forward to welcoming you back again soon. Kind regards, Richard