Thank you for your wonderful review!

Thank you for your feedback! We hope to see you on your next visit to Birmingham!

Dear Lori,Thank you so much for your 5* rating!We hope to see you again!Sincerely,Hotel Management

Dear Mary,Thank you, for your review. We appreciate your feedback so we can improve every day. I am sorry about the items found under the furniture. I will share your comments with our housekeeping manager. As far as the contractors, they are here to upgrade our Wi-Fi system and they need to go in every room briefly to run some cables. Front desk should have mentioned this during check-in, I apologize if they did not.Sincerely,Hotel Management

Dear Cathy,Thank you, for your review. I am sorry that you did not enjoy your stay. I am sorry about you not being able to charge the restaurant meal to your room. Unfortunately, we have had many incidents where people charge their meal to the room, and then we are not able to charge their credit card on file. Our pool is heated at 80 degrees, but I'll ask our Maintenace team to take a look.We are schedule for a renovation in September and we hope you will give us another chance to provide you with a great experience.Sincerely,Hotel Management

Thank you, for taking the time to rate us.

Dear Melissa,Thank you, for the 5* rating!

Dear Brody,Thank you, for your review! Yes, you are correct about the renovation! We look forward to seeing you, again!Sincerely,Hotel Management

Dear Myeshia,Thank you, for your review. We are sorry that you did not enjoy your stay. On a positive note, our hotel is scheduled to be renovated in September. We hope to see you again!Sincerely,Hotel Management

Dear Justin,Thank you, for your review. I am sorry you did not enjoy your stay. We are scheduled for a renovation this September.Sincerely,Hotel Management

Dear Angela,Thank you, for your positive review! Thank you, for the feedback about halls and elevator. We will have a renovation starting in September. We hope to see you again.Sincerely,Hotel Management

Dear Tammy,Thank you very much for the 5* rating!

Dear Eric,Thank you, for your review. I am sorry that there were some issues with your stay. That is certainly not our goal. I will share your feedback with both our housekeeping and maintenance departments. Would you mind sharing what was your room number so I can ensure the items are addressed?Sincerely,Hotel Management

Dear Jeremy,Thank for your 5* rating!

Dear Tevonderryl,Thank you very much for your 5* rating!

Dear Lindsey,Thank you, for your review.I am sorry that you never received the blankets and pillows. Do you know the name of the lady at the front desk, so we can follow up?Sincerely,Hotel Management

Dear Lonnie,Thank you, for your rating.

Dear Andre,Thank you, for rating us. We are sorry that you did not enjoy your stay.

Dear Jermond,Thank you, for your 5* review! We hope to see you again!Sincerely,Hotel Management

Dear Robert,Thank you, for your 5* rating!Hotel Management

Dear Connor,Thank you, for your 5* rating!We hope to be at your service again!Hotel Management

Dear Hayden,Thank you very much for your 5* rating!

Dear Ron,Thank you, for your constructive feedback. We use our guest's feedback to be better every day. I am sorry that you had issues and that the room was not ready by 4pm. Please accept my apologies.On a good note, we are due for a renovation this September.Sincerely,Hotel Management

Dear Shatara,Thank you, for your review. We hope to see you again!Sincerely,Hotel Management

Dear Anonymous,Thank you so much for your positive review!We hope to see you again!Hotel Management

Dear Connie,Thank you, for your constructive feedback. We value our guest's feedback as it allows us to be better every day! I hope that maintenance was able to fix the faucet in the room and I'm very sorry that some of the pool guests were not respectful. We do not have pool guards but we will address any pool violations if we are aware. We hope to be at your service again!Sincerely,Hotel Management

Dear Sylvia,Thank you very much for your "10" rating!You made our day!

Dear Nancy,Thank you, for your feedback. We are sorry that you did not enjoy your stay. We are scheduled for a renovation in September.Sincerely,Hotel Management

Dear Angela, Thank you for your review and for recognizing the staff!Sincerely,Hotel Management

Dear Pamela,Thank you, for your review. We strive every day to provide the best possible guest experience. We are scheduled for a renovation in September. We hope to see you again!Hotel Management

Dear Sandra,Thank you, for your feedback. We are sorry that your stay was not trouble free! I have shared your comments with both housekeeping and maintenance teams. Would you mind to share what was your room number?Sincerely,Hotel Management

Dear Daniel,Thank you so much for your 10 out of 10 rating!We hope to see you again!

Dear Bobby,Thank you, for scoring us!We hope to see you again!Sincerely,Hotel Management

Dear Recarter,Thank you, for your review. We are sorry that you did not have a worry-free stay. I have shared your comments with our housekeeping and maintenance departments to address the issues you've brought up. Hopefully our team was able to fix those issues while you were here. Thank you, for your praise of the restaurant and breakfast staff!Sincerely,Hotel Management

Dear Donja,Thank you, for your 5-star rating!

Dear Thomas,Thank you, for your 5-star review and for recognizing our staff!We hope to see you again!

Dear Wes,Thank you, for rating us.

Dear Abraham,Thank you, for the 5-star rating!

Dear Mischa,Thank you, for taking the time to write us a few words of appreciation. It made our day! We are so glad that you had a great time celebrating such a great milestone!We hope to see you again!Hotel Management

Dear Terrence,Thank you, for your positive rating!

Dear Wesley,Thank you, for your positive review and for recognizing our staff! I'm pleased to let you know that we will have a room renovation next September!We hope to see you again!Sincerely,Hotel Management

Thank you, for taking the time to rate us. We are sorry that you did not enjoy your stay.

Dear Stephani,Thank you, for your positive review!We hope to see you again!Sincerely,Hotel Management

Thank you, for taking the time to rate us. We are sorry that you did not enjoy your stay.Sincerely,Hotel Management

Dear Anonymous,Thank you, for your valuable feedback. I'm sorry about the issues with your AC. Hopefully, you were able to change to another room.Sincerely,Hotel Management

Dear Jeff,Thank you, for your kind words and positive review!We look forward to be at your service again!

Dear Anonymous,Thank you, for your positive review!We hope to see you again!

Dear Larry,Thank you, for your positive feedback and 5-star review!

Dear Phillip,Thank you, for the 5-star review!