Recepción

Opiniones de voco St. John's Solihull, an IHG Hotel

4 out of 5
voco St. John's Solihull, an IHG Hotel
651 Warwick Road, Solihull, England

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 369 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 335 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 165 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 77 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 55 de 1001 opiniones" "

8.2/10

Limpieza

8.2/10

Servicio y personal

8.8/10

Servicios

7.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Juan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel caro
Se hospedó 1 noche en julio de 2022
Respuesta de voco St. John's Solihull, el 20 jul. 2022
Dear Juan Thank you for completing your star rating. Please accept our apologies that you found the hotel expensive. We do hope we can welcome you back in the future

8/10 Bueno

Ismael

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Ismael

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Diego, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Gimnasio y a 3 min de Solihull centro
Muy buen hotel recomendable, con excelente Gimnasio y Sauna, a 3 minutos del centro de Solihull

10/10 Excelente

Subrina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended! I originally booked 2 nights and then added a further night. Good sized room, clean and convenient. Staff have been amazing!
Se hospedó 1 noche en mayo de 2024
Respuesta de Saleem Asghar, el 11 may. 2024
Dear Subrina,Thank you for taking the time to leave your review and the comments you have made. I was particularly pleased to read your comments regarding our team members, these comments will of course be passed on to the wider team.Kind regardsSaleem Asghar Deputy General Manager

10/10 Excelente

Subrina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel with the most amazing staff! Special mentions for Florentina, Saleem, Juliet and Janice! Thank you so much for looking after us!!
Se hospedó 2 noches en mayo de 2024
Respuesta de Saleem Asghar, el 10 may. 2024
Dear Subrina,Thank you for thank you for taking the time to leave your review and the comments you have made. I am pleased to read your comments regarding our team members, these comments will of course be shared with the wider team. We look forward to welcoming you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

Alanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super comfy bed outstanding facilities and food exceptionally clean 10 stars!
Se hospedó 1 noche en abril de 2024
Respuesta de voco St. John's Solihull, el 29 abr. 2024
Dear AlannaThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 Excelente

Deborah, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de voco St. John's Solihull, el 29 abr. 2024
Dear DeborahThank you for completing your star rating, we are delighted to hear that you enjoyed your stay with us and we look forward to welcoming back in the near future

10/10 Excelente

?????????

Se hospedó 1 noche en abril de 2024
Respuesta de Saleem Asghar, el 14 may. 2024
Dear ?????????,Thank you for taking the time to leave your review, I'm pleased to see you enjoyed your stay here at voco St John's Solihull. We look forward to welcoming you back in the future for another great stay!Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean hotel including the room . Lovely breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Saleem Asghar, el 18 abr. 2024
Dear WendyThank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay with us here at voco St John's Solihull and scored us a perfect 5 out of 5!. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

LARA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is excellent from the minute you arrive. The welcome from staff is exceptional. Rooms are decorated to a high standard and are spotless. The restaurant was fantastic. The gym and spa have all the necessary facilities. Definitely will be returning and thank all the staff for making the stay great
Se hospedó 1 noche en abril de 2024
Respuesta de Saleem Asghar, el 15 abr. 2024
Dear Lara,Thank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay here at voco St John's Solihull, I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

8/10 Bueno

Ann

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were given a warm welcome in the modern reception. Our room was spacious and seemed to have been recently refurbished. We ate in the restaurant on the first evening, where the food was well presented, a generous portion and very tasty. The food at breakfast was also plentiful and excellent, with a large selection to choose from.However the cafetière of coffee was served lukewarm. Although the bedroom was spacious, it was not particularly well designed, with limited wardrobe space and an extremely small basin, even though there was plenty of opportunity to create a better surround. The car park is a bonus; although there is a daily charge
Se hospedó 2 noches en marzo de 2024
Respuesta de Saleem Asghar, el 4 abr. 2024
Dear AnnThank you for taking the time to leave your review and the comments you have made. I am pleased to read you enjoyed your stay here with us at voco St John's Solihull. Your comments in relation to the warm coffee will be fed back to our Food & Beverage team and corrective action implemented where required.Kind RegardsSaleem AsgharDeputy General Manager

2/10 Terrible

Gary

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Terrible stay! We were given room 251 which must of been positioned directly next to some sort or pump or A/C unit as we had no sleep all night from the noise! Shower area was filthy with mould in the grout lines of the tiles and around the silicone bead! There was no soap just and empty bottle immediately after check in! Restaurant wasn’t much better, ordered a sirloin steak which would the tough and full of gristle! Definitely wouldn’t recommend!
Se hospedó 1 noche en abril de 2024
Respuesta de Saleem Asghar, el 4 abr. 2024
Dear Gary,Thank you for taking the time to leave your review and the comments you have made. I am sorry we did not meet your expectations on your previous visit. I was surprised to read the issues you encountered in room 251, this room has been occupied by 15 guests in the last 4 weeks. I would like to thank you for bringing this to our attention, our maintenance team will of course investigate and action any remedial works required. In reference to your experience in the restaurant please accept my apologies that the steak did not meet your expectations, I am sorry the team were not able to rectify this on the evening for you. I do hope this does not deter you from staying with us in the future as the experience you had is not indicative of the usual standards we provide.Kind RegardsSaleem AsgharDeputy General ManagerSaleem Asghar

10/10 Excelente

Ajay

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
A very clean, modern hotel, very close to the shopping centre.
Se hospedó 1 noche en marzo de 2024
Respuesta de Saleem Asghar, el 1 abr. 2024
Dear Ajay,Thank you for taking the time to leave your review, I am pleased to read you enjoyed your stay here with us at voco St John's Solihull. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay, welcoming staff. Good breakfast
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Kevin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel, Super Staff
The whole stay was excellent from the amazing friendly and kind staff, to the luxury rooms. Also the bed was sooooo comfy. Definitely will be back for more business trips.
Se hospedó 1 noche en febrero de 2024
Respuesta de Saleem Asghar, el 14 feb. 2024
Dear Kevin,Thank you for your review and the comments you have made. I was pleased to read you enjoyed your stay and the team looked after you during your stay. I do hope we are able to welcome you back in the near future.Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

Terry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de voco St. John's Solihull, el 12 feb. 2024
Dear TerryThank you for completing your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

4/10 Malo

C

Se hospedó 1 noche en febrero de 2024
Respuesta de voco St. John's Solihull, el 12 feb. 2024
Dear CThank you for completing your star rating. Please do make contact with us should you wish to discuss any elements of your stay that did not meet your expectations. We do hope we can welcome you back for a future stay.

10/10 Excelente

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel and stay
Lovely hotel, modern decor and great breakfast for the price. Would definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Saleem Asghar, el 6 feb. 2024
Dear Aaron,Thank you for your review and the comments you have made, I was pleased to read you enjoyed your stay here at voco St John's. I do hope we can welcome you back in the near future.Kind regardsSaleem AsgharDeputy General Manager

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
VOCO ST JOHNS
again another excellent stay here .breakfast high quality .reception very helpful as the norm .
Se hospedó 1 noche en enero de 2024
Respuesta de Saleem Asghar, el 2 feb. 2024
Dear Gary,Thank you for your review and the comments you have made, I was pleased to read you enjoyed your stay here at voco St John's, I do hope we can welcome you back in the near future.ThanksSaleem AsgharDeputy General Manager

6/10 Aceptable

Carl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel with very clean and new looking rooms. Internal noise travels though
Se hospedó 1 noche en enero de 2024
Respuesta de Saleem Asghar, el 22 ene. 2024
Dear Carl Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Deborah, New York

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large room with really comfortable bed and bedding. Convenient for town centre and very well priced.
Se hospedó 1 noche en enero de 2024
Respuesta de Saleem Asghar, el 20 ene. 2024
Dear Deborah Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

8/10 Bueno

Mellani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast a nice clean rooms. Very nice and friendly front desk
Respuesta de Saleem Asghar, el 19 ene. 2024
Dear Mellani Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay & the team looked after you so well. We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

James

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de voco St. John's Solihull, el 19 ene. 2024
Dear JamesThank you for completing your star rating. We are delgihted that you enjoyed your stay and look forward to welcoming you back in the near future

10/10 Excelente

deborah

Se hospedó 1 noche en enero de 2024
Respuesta de Saleem Asghar, el 10 ene. 2024
Dear Deborah Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Sebastien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 10 ene. 2024
Dear Sebastien Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

8/10 Bueno

Nathan, Newcastle

Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice hotel very well appointed rooms and guest areas, pool and hot tub great. Check in not great asked for credit card details when checking in rather than pay on the terminal. Evening meal and breakfast excellent.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 30 ene. 2024
Dear Nathan,Thank you for your review and the comments you have made, I am pleased to read you enjoyed your stay. I look forward to welcoming you back in the near future.

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stayed hear before and was good as usual, staff always friendly and helpful
Se hospedó 3 noches en diciembre de 2023
Respuesta de voco St. John's Solihull, el 3 ene. 2024
Dear SarahThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay again with us and we look forward to welcoming you back in the near future

2/10 Terrible

Neil

Se hospedó 1 noche en diciembre de 2023
Respuesta de voco St. John's Solihull, el 3 ene. 2024
Dear NeilThank you for completing your star rating. We are sorry to see that on this occassion we did not meet your expectations. Please do make contact with us should there be anything we can assist you with. We do hope to have the opportunity to welcome you back in the future

8/10 Bueno

Philip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas
Receptionist was very nice and cheerful considering we checked in late on Christmas Day. Unfortunately we had to stay on the far side of the hotel as there were no double rooms available on the side where the amenities were. Fortunately we upgraded because of this. Room was clean and very comfortable with tea and coffee facilities along with iron and ironing board. Large ish tv on the wall though channels need updating. Bathroom was clean. We had a drink at the bar which was open until 2am. Prices were on the high side. We booked breakfast which is a buffet. Only scrambled eggs are available on the counter but you can get fried or poached on request.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 31 dic. 2023
Dear Philip Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again in the near future

10/10 Excelente

Brian

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de voco St. John's Solihull, el 12 feb. 2024
Dear BrianThank you for completing your star rating. We are delighted to see that you enjoyed your stay and we look forward to welcoming you back in the near future

10/10 Excelente

Helen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 20 dic. 2023
Dear Helen,Thank you for completing your review and the comments you have made. I am pleased to read you enjoyed your stay and i look forward to welcoming you back to voco St John's in the future.Kind RegardsSaleem AsgharDeputy General Manager

4/10 Malo

danielle

Viaje en pareja
Le gustó: Servicio y personal
Staff were good but we were not informed there was a Christmas event in the hotel. Our room was situated in the area of the building above the event and there was very loud music and noise until after midnight. Subsequently following this there were several people loudly entering their rooms on the floor we were staying on until around 3am. Sleep was poor due to this and couldn’t open a window due to noise. Would have liked to have been informed about the event as this would have impacted my decision to book a room at the hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 20 dic. 2023
Dear Danielle,Thank you for completing your review and the comments you have made. Please accept my apologies for the issues you encountered during your previous stay. We do of course try to manage all of our guests throughout the year, upon investigating this I cannot see a report of noise issues on our night team log. I do hope this does not deter you from staying at voco St John's in the future.Kind RegardsSaleem AsgharDeputy General Manager

10/10 Excelente

Muhammad

Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 10 ene. 2024
Dear Muhammed Thank you for completing your review and the comments you have made. I was happy to read you enjoyed your stay and the team looked after you so well, We very much look forward to welcoming you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

8/10 Bueno

Daniel

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good for business trip
Hotel was in a good location and had excellent facilities. The room was a good size and bed comfortable. The floor wasn't the cleanest though and the bathroom a little run down. These were the only negatives though. Breakfast was good.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 11 dic. 2023
Dear Daniel Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future

10/10 Excelente

Penny

Se hospedó 1 noche en diciembre de 2023
Respuesta de voco St. John's Solihull, el 11 dic. 2023
Dear PennyThank you for your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 Excelente

Shane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
The whole experience was amazing. Shanelle at check in was so lovely and took no time in getting me checked in swiftly. She was lovely and welcoming to me. I had a lovely stay for an NHS Christmas party. The room was amazing and the bed was so comfy, it was like sleeping on a cloud!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 11 dic. 2023
Dear Shane Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Ronny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 11 dic. 2023
Dear Ronny Thank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future

10/10 Excelente

Oliver

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great value
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 5 dic. 2023
Dear Oliver Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Kevin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel, great rooms and brilliant friendly staff. The leisure club is a bit of a let down compared to the rest of the hotel, a bit tired and in need of modernisation by comparison to the rest of the hotel. However, overall great value and I’d stay again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 5 dic. 2023
Dear Kevin Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Habiba

Se hospedó 2 noches en diciembre de 2023
Respuesta de Saleem Asghar, el 5 dic. 2023
Dear Habiba Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

10/10 Excelente

Assim

Se hospedó 1 noche en diciembre de 2023
Respuesta de Saleem Asghar, el 5 dic. 2023
Dear Assim Thank you for completing your review and the comments you have made, I was pleased to read you enjoyed your stay, your comments will of course be relayed back to the wider team. I do hope we are able to welcome you back in the near future. Kind Regards Saleem Asghar Deputy General Manager

8/10 Bueno

Jackalyn

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 30 nov. 2023
Dear JackalynThank you for completing your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 Excelente

K

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was slow as they had a wedding party in but staff very friendly and efficient with great customer service. Room on the cold side when we first got there but was quickly sorted out. Lovely pool area and breakfast first class. Received text message from reception to see if things were ok and request for extra milk and coffee was dealt with quickly. Would recommend
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 30 nov. 2023
Dear KThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming back in the near future

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great rooms and amazing showers. I stayed when they had a function on and the staff especially in reception were inundated. However, they still managed to give you amazing service and make you feel as if you were the only guest in the hotel!!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 30 nov. 2023
Dear BrianThank you for your amazing feedback, we are so pleased that the team looked after you. We look forward to welcoming you back in the near future

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 20 nov. 2023
Dear AnonymousThank you for your star rating. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 Excelente

melanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel, perfect location. Staff friendly and helpful, bed very comfortable. Shame jacuzzi was out of order but other spa facilities brilliant
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 20 nov. 2023
Dear MelanieThank you for your review, delighted to hear that you enjoyed your stay. Please accept our apologies for the poorly Jacuzzi, we hope to get this up and running very soon. We look forward to welcoming you back in the near future

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was spot on . Room was large and comfortable. Breakfast was very good .hotel close to centre so perfect location.
Se hospedó 1 noche en noviembre de 2023
Respuesta de voco St. John's Solihull, el 20 nov. 2023
Dear GaryThank you for your review, delighted to hear that you enjoyed your stay with us and we very much look forward to welcoming you back in the near future

6/10 Aceptable

Vicki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a lovely stay room had a few minor problems but that was dealt with from the manager and exchanged our room the manager was nothing but lovely to us and made us feel welcome
Se hospedó 2 noches en noviembre de 2023
Respuesta de voco St. John's Solihull, el 17 nov. 2023
Dear VickiThank you for completing your review and the comments you have made. We are delighted to hear that you enjoyed your stay and the manager was helpful. We do hope to welcome you back in the near future

10/10 Excelente

Joshua Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just a overall good hotel
Se hospedó 6 noches en noviembre de 2023
Respuesta de voco St. John's Solihull, el 17 nov. 2023
Dear Joshua AllenThank you so much for your review. We are delighted to hear that you enjoyed your stay with us and we look forward to welcoming you back in the near future