Hello Oralia, It was our privilege to earn your business and we hope to host you again on your next trip.

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Julie Ann, Thank you for sharing your thoughts on our hotel. We appreciate your feedback and will take it into consideration for future improvements. We strive to provide a comfortable stay for all our guests. Your comments will be shared with the relevant teams for review. We hope you enjoyed Illinois State University's graduation despite any inconveniences you may have experienced during your stay.

Hello frances,We're thrilled to hear that you found our hotel accommodating, clean, and conveniently located near dining options at a good price. Your satisfaction is important to us, and we hope to welcome you back soon for another enjoyable stay!

Hello JoEllen,We appreciate your feedback and apologize for any inconveniences you experienced. We value all guest comments and will address your concerns with the relevant teams. Our aim is to provide a comfortable stay for all our guests and we will take steps to ensure the cleanliness and upkeep of our property meet our standards. Thank you for bringing this to our attention.

Hello Bhaskara, We appreciate your feedback and will share your comments with our housekeeping team for their attention. Our goal is to provide a clean and comfortable environment for all our guests. Thank you for bringing this to our attention.

Hello michael,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

Hello Toni,Thank you for your kind words about our clean rooms and friendly staff. We're glad to hear that you had a positive experience during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

Hello Duane,We truly appreciate your positive feedback regarding our friendly staff. While we do understand that the noise from the nearby interstate can be noticeable at times, we strive to provide a comfortable stay for all our guests. We're glad to hear that you overall enjoyed your stay and we hope to have the opportunity to welcome you back in the future.

Hello Sherri,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating. We hope you had a wonderful experience and look forward to welcoming you back in the future.

Hello amy, Thank you for your kind words about our owners. We appreciate your feedback regarding the rooms and will take it into consideration for future improvements.

Hello Gina,Thank you for your positive feedback on our hotel's affordability. We strive to provide the best value for our guests and are glad to hear that you found our property to be a good option in terms of price. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

Hello Iuis,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Should you have any further feedback or suggestions, we would be happy to hear from you. We hope to welcome you back in the future for another enjoyable stay.

Hello Jacob,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Veronica,Thank you for your kind words about our friendly staff and delicious breakfast. We apologize for any discomfort you experienced with the bed and assure you that we take guest feedback seriously. While we prioritize safety within our hotel, we appreciate your feedback regarding the surrounding area as well. We value your feedback and thank you for choosing our hotel for your stay.

Hello Earnest,Thank you for choosing our hotel for your stay. We appreciate your feedback and are glad to hear you had a positive experience. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

Hello Anthony L,Thank you for choosing our hotel and for taking the time to share your feedback. We are pleased to hear that you enjoyed our delicious breakfast and found your room comfortable. We strive to maintain a clean and comfortable environment for our guests. We appreciate your kind words and hope to welcome you back in the future.

Hello Jerry,Thank you for staying with us and sharing your review. We appreciate your feedback and would love to hear more about your experience. Please reach out to us directly so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

Hello Joe, We apologize for the inconveniences you experienced during your stay. We appreciate your feedback and will address these issues to ensure a better experience for our guests in the future.

Hello William,Thank you for taking the time to share your feedback. We appreciate your comments and apologize for any inconvenience you experienced during your stay with us. Guest satisfaction is our top priority, and we will use your feedback to improve our services. If you have any further concerns, we encourage you to contact our management directly.

Hello Benjamin,Thank you for your positive feedback regarding the cleanliness of the room and friendly check-in. We apologize for any inconvenience caused by the cigarette smell in the hallway, as we strive to provide a smoke-free environment. We appreciate your understanding and look forward to welcoming

Hello Rachel, Thank you for your feedback. We appreciate your understanding that our property caters to a variety of guests, including construction crews. Our team is dedicated to maintaining and improving our aging facility to ensure a comfortable stay for all our guests. We hope to have you back.

Hello Eva, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

Hello edward,Thank you for your positive review! We appreciate your feedback and are delighted to hear that you had a great experience at our hotel. We hope to welcome you back soon!

Hello Tatiana ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Anna, We apologize for any inconvenience during your stay. Please let us know specific feedback so we can address any issues and improve your experience.

Hello Matthew,We apologize for the inconvenience caused by the TV issue. Our team will ensure that the reprogramming of the TVs is included in our thorough checklists to avoid similar situations in the future. We apologize for any inconvenience caused and we appreciate your understanding.

Hello Erden,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello paul,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hi Jennifer,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom and room's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

Dear Guest,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello LaVerne,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello Brandon,Know that your voice is of tremendous importance to us and we value your comments about our staff and also our room. We hope to see you again to provide you with an exceptional level of service and hospitality.

Hello Jennifer, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Renee,We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our room. We appreciate you taking the time to share your experience.

Hello douglas ,Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

Hello William,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Robbie,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Luis,Thank you for taking the time to share your comments regarding our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

Hello Suzann, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

Hello Ryan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello todd,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hello Mark, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Alex, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Dear Guest,Thank you for your valuable opinion regarding our bed. We hope to see you again in the future. Thank you for your valuable business.

Hello Stefan, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Joseph,It was our privilege to earn your business and we hope to host you again on your next trip.

Hello John,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.