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Opiniones de Cloister at The Boca Raton

4 out of 5
Cloister at The Boca Raton
501 E Camino Real, Boca Raton, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 562 de 932 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 932 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 94 de 932 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 932 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 932 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

8.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 8 abr. 2024
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien aunque no pudimos usar el campo de golf ya que lo tenían en mantenimiento.
Se hospedó 2 noches en agosto de 2018
Respuesta de Matt L, el 2 sept. 2018
Gracias por venir!

8/10 Bueno

Maria Gabriela

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Estupendo hotel pero requiere un retoque
Tuve problemas al llegar porque mi reserva habia sido anulada por Hoteles.com Me atendieron muy bien pero yo quería pasar el primer dia en el club de la playa por la comodidad con los chicos. El hotel es estupendo pero necesita un retoque de mantenimiento. En el restaurant del Golf comimos muy bien pero estuvimos una hora para que no trajeran la comida. Es caro pero lo recomendaria.

6/10 Aceptable

uriel, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
genial
muy buenas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Otto

Le gustó: Limpieza y comodidad de las habitaciones
Respuesta de Rick, el 25 jun. 2016
Dear Otto, Thank you for taking the time to rate your recent stay at the Boca Raton Resort & Club. I hope to welcome you back soon. Best Regards, John Carns

10/10 Excelente

susana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Rick, el 14 may. 2016
Dear Susana, Thank you for taking the time to rate your recent stay at the Boca Raton Resort & Club. I hope to welcome you back in the near future. Best Regards, John Carns | GM

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Excelente hotel
Respuesta de Rick, el 14 may. 2016
Dear guest, Thank you for taking the time to rate and review your recent stay at the Boca Raton Resort & Club. I hope to welcome you back in the near future. Best Regards, John Carns | GM

10/10 Excelente

Lucy Amelia, Managua, Nicaragua.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bungalow
Crei que al tomar un bungalow, seria eso y no una pieza mas grande.Habria optado por una pieza del hotel.
Respuesta de Rick, el 12 mar. 2016
Querida Lucy, Muchas gracias por escribir una revista de su reciente experiencia al Boca Raton Resort and Club. Espero que puedo darle la bienvenida cuando vuelva. John Tolbert.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel , bien ubicado , un tanto antiguas las habitaciones

6/10 Aceptable

Lucila BA

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Very nice but far from the beach!
Very nice grounds but you cant use your car. You have to move in a van all the time. The beach is far away. Its a very nice hotel but I prefer to be near the beach and to have the possibility to use my car!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

LMR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Resort
I had to change rooms because the first one was very small and with no light, but the second one was great. Good food, good service, excelent beach!!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio excelente
Me gusto mucho el hotel,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Me gusto mucho el hotel y es un resort muy grande

10/10 Excelente

Alvaro, Santa Cruz, Bolivia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Waldorf Astoria Boca Ratón, Excelente!!!!!
Simplemente, excelente en ubicación, calidad, servicio, habitaciones. Me encanto el hotel, a mi me toco estar en la torre y la vista era espectacular, bahía y océano. Las habitaciones son grandes y muy cómodas, tiene varias opciones si no deseas salir un día del hotel, recomiendo el paseo en el bote que te lleva a la playa, comida en cualquiera de los restaurantes y por ultimo el bar del hotel!!!! Simplemente tengo que decirles que esta renovado y excelente!!!!!!

2/10 Terrible

Heather

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I stayed at The Cloister part of the resort for the first time. Normally I stay at the beach club but it’s under renovation and I have stayed in the tower as well. Let me tell you what a mistake that was. I traveled with a family of 6 and got two rooms, but the one my son was in was a mild infested gross room. He actually got sick from the mold since he has allergies to it. They did change my room but moved it on the opposite side of the resort and my view was of an alley which my original room I booked estate view. All they offered was an hour later check out which we left way before. As you walk the hallways you can smell the musty mold and for what they charge for the rooms it’s a shame. We spent so much there at the resort for example dinners were between $700-850 for one and my son was sick and didn’t even enjoy half of our family trip because he was in the room sick from the mold. The cloister is old and run down. It’s a beautiful hotel but needs major renovation on that part. Also, on Friday we went to the pool and we needed 6 chairs and we were turned away because they only had one chair left. Crazy for what I paid. Could not even go relax at the pool!
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Jon, Morristown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurants are very expensive. Italian restaurant was disappointing but the others were good.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

phyllis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful surroundings! Great views, restaurants, beach access!
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 19 abr. 2024
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Jon, Syosset

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place is wonderful
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 18 abr. 2024
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

yase

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 abr. 2024
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Alexander, Delray neach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome stay
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 11 abr. 2024
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Danit

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 abr. 2024
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Andrew

Viaje familiar
Beautiful Hotel and Impeccable Service. We Stay at Madinat Jumeriah Dubai every year and this hotel is now firmly on our list of places to stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 8 abr. 2024
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bueno

Maria, Chicago

My room had cockroaches. I reported it and the roach was still there. Only after I reported again did they clean it up. The next day, another roach. When I checked in, I asked to be upgraded. The young lady serving me said she did not think that would be a problem. After half an hours wait, while she checked with her supervisor, I was told it would $2000 a night more. The bell boy told me he never saw anyone have to wait so long to get to their room. I am elderly, travel alone and feel this was senior bias.
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 1 abr. 2024
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Rachel

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice, beautiful relaxing stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,

10/10 Excelente

Marlon

Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Clay J

Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Irina

Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Caroline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 4 mar. 2024
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best there is!
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 26 feb. 2024
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Terrible

mike

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Dagmar

Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bueno

cheryl

Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Alla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

10/10 Excelente

Herbert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxurious. Easy. Relaxing
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 30 ene. 2024
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Bruno

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Magnificent property and staff.
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 26 ene. 2024
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Ellen

Viaje familiar
Le gustó: Servicios
Beautiful property
Se hospedó 2 noches en enero de 2024
Respuesta de Shona, el 25 ene. 2024
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 25 ene. 2024
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Harvey

Se hospedó 1 noche en enero de 2024
Respuesta de Shona, el 23 ene. 2024
Dear Mr. Caspin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Astrid

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 6 noches en enero de 2024
Respuesta de Shona, el 18 ene. 2024
Dear Ms. Rosner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Ginna

Le gustó: Limpieza
Se hospedó 2 noches en enero de 2024
Respuesta de Shona, el 18 ene. 2024
Dear Ms. Gardner,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Robert J, PLYMOUTH

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 4 noches en enero de 2024
Respuesta de Shona, el 18 ene. 2024
Dear Mr. Jeannotte,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Refined hotel with professional staff and clean rooms and super comfortable beds, it was our first time staying there but it won't be the last
Se hospedó 1 noche en enero de 2024

8/10 Bueno

William F.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
THE PROPERTY IS BEAUTIFUL AND THE STAFF IS EXCELLENT! STAYED THERE MANY TIMES JAN 3 - 8 2024. THE FOOD PRICES ARE OUTRAGEOUS. BREAKFAST FOR TWO - $100.00 DINNER FOR TWO WITH ONE DRINK - $200.00 LUNCH FOR TWO - $90.00 PARKING $60.00 PER NIGHT. RESORT FEE - $45.00 PER NIGHT.ROOM CHARGE TAX - $40.56 - RESORT CHARGE TAX - $5.85.IF YOU STAY FOR FIVE DAYS WOULD COST 5-6K
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 11 ene. 2024
Dear Mr. Gilbert,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and sincerely appreciate your kind comments about our team and property. We strive to offer a balance between quality and value, and your input helps us to continually assess these aspects to ensure enjoyable stays for our guests. We understand your concerns about the pricing of various resort charges, as well as food and beverages costs, and will ensure that our team addresses them appropriately. We deeply value your loyal patronage, and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Shana

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Classic
Se hospedó 1 noche en enero de 2024
Respuesta de Shona, el 11 ene. 2024
Dear Ms. Martin,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Lauren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

4/10 Malo

Nancy

Se hospedó 1 noche en diciembre de 2023