Alberca al aire libre
Ver disponibilidad

Opiniones de Holiday Inn Express Boise - University Area, an IHG Hotel

3 out of 5
Holiday Inn Express Boise - University Area, an IHG Hotel
475 W Parkcenter Blvd, Boise, ID

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 687 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 202 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 49 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 1000 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

MARTHA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Dawn, el 14 may. 2024
Martha, Thank you for taking the time to complete a review

10/10 Excelente

Rolando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 4 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 7 mar. 2024
Rolando, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again in the future

10/10 Excelente

Ana carolina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff, hotel is in good condition, great breakfast
Se hospedó 1 noche en septiembre de 2023
Respuesta de Dawn, Assistant General Manager, el 27 sept. 2023
Ana Caroline,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in Boise

10/10 Excelente

Jerardo

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2023
Respuesta de Dawn, el 14 feb. 2023
Jerardo, Thank you for taking the time to complete a review.

10/10 Excelente

nellys

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El hotel está en muy buena ubicación. La limpieza está muy bien pero podría ser mejor. Lo único que estuvo mal fue la conexión de wifi, ni en front desk pudieron conectar las tablets de mis hijos. Creo que tenía que ver por los dispositivos de Apple. Pero todo lo demás excelente.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Dawn, el 9 nov. 2021
Gracias por quedarse con nosotros mientras visitaba Boise. Esperamos verte la próxima vez que estés en la zona.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2021
Respuesta de Chris, el 10 abr. 2021
Thank you for letting us serve you.

6/10 Aceptable

Stephanie

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Hotel is located near University and not far from downtown. Parking was very limited and many cars needed to be parked in an adjacent parking lot. I left later in the evening and when I returned I also need to park on adjacent lot. The area had limited lighting and I was a little unsure about parking my car in this area for safety reasons. I noticed a couple of larger UHaul and Bus that were occupying a larger area of what could have been common parking for guests. Some areas of parking lot were blocked off due to repair/ storage. The rest of the property was nice including lobby, breakfast area, common areas and rooms. I usually don't stay at Holiday inn properties so I am not sure if this property is standard for condition and amenities. I did not use the pool or hot tub. My room was comfortable and quiet. I was traveling for work and the desk area, outlets and Wi-Fi worked for my needs. Bathroom was roomy, towels were soft. My only comment is that I am not a fan of synthetic bedding, which was a polyester blend of some sort. While the bed was comfortable and pillows adequate. I woke up several times in a full on sweat.
Se hospedó 1 noche en mayo de 2024
Respuesta de Dawn, el 12 may. 2024
Stephine, Thank you for providing detailed feedback about your stay. We're glad to hear that you found the property's common areas and rooms nice and comfortable. Regarding the parking situation, we apologize for any inconvenience you experienced due to limited parking and the need to park in an adjacent lot. We'll certainly look into ways to improve the parking situation and ensure better lighting for safety.Regarding your concerns about larger vehicles occupying parking spaces, we'll address this with our staff to ensure that all guests have fair access to parking. We'll also make sure that any blocked-off areas are clearly marked and communicated to guests.We appreciate your feedback about the bedding materials, and we'll take this into consideration for future improvements. We want all our guests to have a comfortable and restful stay, and we apologize for any discomfort you experienced due to the bedding materials.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future with improved facilities and amenities.

8/10 Bueno

Audra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
NA
Se hospedó 2 noches en mayo de 2024
Respuesta de Dawn, el 12 may. 2024
Audra, Thank you for taking the time to complete a survey

10/10 Excelente

John

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Just as I expected. Clean, professional staff and large quiet room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Dawn, el 7 may. 2024
John, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in Boise.

10/10 Excelente

Willem

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Location to University and down town events was very good
Se hospedó 3 noches en mayo de 2024
Respuesta de Dawn, el 7 may. 2024
William, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again next time you are in Boise.

6/10 Aceptable

Kristina

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a good place for the location but just average one most everything and the beds are hard as plywood. It was convenient for the purpose we were there and the price.
Se hospedó 3 noches en abril de 2024
Respuesta de Dawn, el 3 may. 2024
Kristina, Thank you for taking the time to complete a review.

8/10 Bueno

Sandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good. Clean. Location ok
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 1 may. 2024
Sandra, Thank you for taking the time to complete a survey

10/10 Excelente

Adrian, PACIFICA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is across the street from the river. Beautiful scenery and friendly staff.
Se hospedó 3 noches en abril de 2024
Respuesta de Dawn, el 27 abr. 2024
Adrian,Thank you for taking the time to complete a review.

10/10 Excelente

Samantha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was so friendly and everything was very easy going, very clean, very convenient for everything I needed.
Se hospedó 2 noches en abril de 2024
Respuesta de Dawn, el 25 abr. 2024
Samantha,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future

10/10 Excelente

Jessica

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff here were friendly and helpful, answering questions clearly. I checked in on a very busy Friday night, yet everyone there was calm and collected and seemed genuinely glad to be greeting us all. We were attending an event at the arena on campus and this hotel was in a great location. The walk from the hotel to the arena was very pleasant using the walking path along the River. We look forward to staying here again in the future! Great experience all around!
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 25 abr. 2024
Jessica, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you next time you are in Boise

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 25 abr. 2024
Sarah, Thank you for taking the time to complete a review

8/10 Bueno

ben

Se hospedó 2 noches en abril de 2024
Respuesta de Dawn, el 12 may. 2024
Ben,Thank you for taking the time to complete a survey

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Dawn, el 16 abr. 2024
Mark, Thank you for taking the time to complete a review

10/10 Excelente

Molly

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heated pool was nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Dawn, el 13 abr. 2024
Molly, Thank you for taking the time to complete a review.

10/10 Excelente

Jackie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stay was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 13 abr. 2024
Jackie,Thank you for taking the time to complete a review

10/10 Excelente

Teresa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 9 abr. 2024
Teresa, Thank you for taking the time to complete a review.

8/10 Bueno

Sharon

Viaje familiar
Very nice breakfast, comfortable lounge area, Everyone was friendly and helpful and comfortable beds. No bathroom ventilation was a bit of a surprise for sure
Se hospedó 2 noches en abril de 2024
Respuesta de Dawn, el 9 abr. 2024
Sharon, Thank you for taking the time to complete a review.

2/10 Terrible

Cecilia

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Carpet smelled like urine, room was not very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Dawn, el 7 abr. 2024
Cecilia, Thank you for taking the time to complete a review. I apologize for the issues that you had when you stayed with us. This is not a normal issue with the rooms as they all have the carpets cleaned on a regular schedule.

10/10 Excelente

Olena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms, comfortable beds, great breakfast.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, el 5 abr. 2024
Olena,Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again next time you are in the Boise area.

10/10 Excelente

Andrew

Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, el 25 abr. 2024
Andrew, Thank you for taking the time to complete a review

10/10 Excelente

linda

Le gustó: Limpieza
Quick and easy check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 31 mar. 2024
Linda, Thank you for taking the time to complete a review

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice!
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 30 mar. 2024
David, Thank you for taking the time to complete a review

10/10 Excelente

Murray

Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, el 19 abr. 2024
Murray, Thank you for taking the time to complete a review

10/10 Excelente

sukhjiwan

Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 30 mar. 2024
Sukhjiwan, Thank you for taking the time to complete a review

10/10 Excelente

Marianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hard to find how to turn shower on and shower put out very little water.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 26 mar. 2024
Marianne, Thank you for taking the time to complete a review. We would like to apologize for the issues you had with the shower during your stay and will have maintenance look into it. We do hope to see you again next time you are in the Boise area.

10/10 Excelente

Omar

Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 9 abr. 2024
Omar, Thank you for taking the time to complete a review.

10/10 Excelente

Darrell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful staff, excellent facility.
Se hospedó 4 noches en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 20 mar. 2024
Darrell, Thank you for taking the time to complete a review. We are happy to hear you enjoyed your stay with us and hope to see you again next time you are in the Boise area.

10/10 Excelente

Carrie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our room was quiet, the bed was comfortable, and the hotel was very convenient to where we were visiting family.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, el 13 abr. 2024
Carrie, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 Excelente

Phong

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is quiet area. Nice to stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 18 mar. 2024
Phong, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 Excelente

Shanna, Rupert

Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 7 abr. 2024
Shannon, Thank you for taking the time to complete a review

8/10 Bueno

Laura, Longview

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked that there were different options for pillows. Room was very warm. Hot tub nice. Breakfast was better than most hotel continental breakfasts. Lobby area was large and inviting. Liked that there was an area where info of surrounding area was available- employee recommendations of restaurants posted in the elevator was a good idea!
Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 18 mar. 2024
Laura, Thank you for taking the time to complete a review. We are happy that you enjoyed your stay with us and hope to see you next time you are in the Boise area.

10/10 Excelente

Joshua, Redmond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 18 mar. 2024
Joshua, Thank you for taking the time to complete a review

10/10 Excelente

Shane

Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, el 31 mar. 2024
Shane, Thank you for taking the time to complete a review

10/10 Excelente

HCO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 11 mar. 2024
HCO,Thank you for taking the time to complete a review

10/10 Excelente

Sung, Federal Way

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very kind Let us check in early
Se hospedó 2 noches en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 7 mar. 2024
Sung, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again in the future

10/10 Excelente

Leisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was visiting my granddaughter who attends Boise State. It was super close and convenient
Se hospedó 4 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 7 mar. 2024
Leisa, Thank you for taking the time to complete a review. We hope to see you again next time you are visiting your granddaughter

10/10 Excelente

Dennis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little older facility but very nice, and comfortable. Would definitely stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Dawn, Assistant General Manager, el 7 mar. 2024
Dennis, Thank you for taking the time to complete a review. We look forward to seeing you again next time you are in Boise.

4/10 Malo

Haley

Respuesta de Dawn, Assistant General Manager, el 7 mar. 2024
Haley, Thank you for taking the time to complete a review

8/10 Bueno

Bradley E

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a problem in our room. The TV/Remote didn't work and the heat/ac unit didn't work. However the staff were excellent and provided us with a new room near the original room and everything worked there.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 1 mar. 2024
Bradley E, Thank you for taking the time to complete a review. We are sorry about the issues you had in your room and happy we were able to accommodate you with a new room and moving over was not to much of an inconvenience. We hope to see you again next time you are in the Boise area.

10/10 Excelente

Yaeko

Se hospedó 3 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 23 mar. 2024
Yaeko, Thank you for taking the time to complete a review

10/10 Excelente

Gary

Se hospedó 2 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 27 feb. 2024
Gary, Thank you for taking the time to complete a review

8/10 Bueno

Marita Jessica

Se hospedó 3 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 23 mar. 2024
Marita Jessica, Thank you for taking the time to complete a review

8/10 Bueno

Roger

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 20 feb. 2024
Roger, Thank you for taking the time to complete a review

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay
My stay was good the hotel was very clean downstairs. The room was clean and comfortable. The biggest thing that stuck out was how much room they offer to work with many areas for small groups to work or individuals.
Se hospedó 1 noche en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 13 feb. 2024
Mark,Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe
Se hospedó 2 noches en febrero de 2024
Respuesta de Dawn, Assistant General Manager, el 13 feb. 2024
William, Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us and hope to see you again in the future