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Opiniones de Isle of Capri Casino Hotel Boonville

3 out of 5
Isle of Capri Casino Hotel Boonville
100 Isle of Capri Blvd, Boonville, MO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 274 de 590 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 182 de 590 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 590 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 590 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 590 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved the room
Se hospedó 1 noche en mayo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 8 may. 2024
Hi David! Thank you for taking time to leave us a review! We are glad you enjoyed your stay! Safe travels!

10/10 Excelente

Leondra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 8 may. 2024
Hi Leondra! Thank you for taking time to leave a review. We are happy that you enjoyed your stay! Safe Travels!

10/10 Excelente

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice
Se hospedó 2 noches en mayo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 6 may. 2024
Hi Lesley! Thank you for taking time to leave a review! We're glad you enjoyed your stay!

8/10 Bueno

Bridget

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It’s a casino property so it’s fun, and they’re dining. What I didn’t like is there’s no cover where you can unload your vehicle at the Hotel; it was raining when we checked out in the morning. They only have cover at the drop off for the casino.
Se hospedó 1 noche en abril de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 30 abr. 2024
Hi Bridget! Thank you for taking the time to leave a review! You make a great point in regard to the cover near the hotel side. We will be sure to share this. Thank you for staying at Isle of Capri Boonville.

2/10 Terrible

Patsy

Se hospedó 2 noches en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 26 abr. 2024
Hi Patsy! We are so sorry that you didn't enjoy your stay. We strive for our guests to have the best experience. We hope you give us another chance. Thank you for taking time to leave a review.

8/10 Bueno

Tony

Le gustó: Limpieza y servicio y personal
Good casino workers
Se hospedó 2 noches en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 23 abr. 2024
Hi Tony! Thank you for taking time to leave us a review! We're glad to see that overall you enjoyed your trip and our team made a great impression on you. Safe Travels, hope to see you again soon!

6/10 Aceptable

Ben

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Whole place smells like smoke
Se hospedó 1 noche en abril de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 21 abr. 2024
Hi Ben! Thank you for taking the time to leave a review. We apologize that this was your experience and will do what we can do resolve this issue. Safe Travels!

8/10 Bueno

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 11 abr. 2024
Hi Karen! Thank you for taking time to leave us a review. We are glad that you enjoyed your stay. Safe Travels!

6/10 Aceptable

Rick

No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 9 abr. 2024
Hi Rick! Thank your taking the time to leave a review. Safe Travels!

8/10 Bueno

Bruce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Rooms are ok
Se hospedó 1 noche en abril de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 6 abr. 2024
Hi Bruce! Thank you for taking time to leave us a review! Safe Travels

10/10 Excelente

Kyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 2 abr. 2024
Hi Kyle! Thank you for taking the time to rate your visit. Safe travels!

10/10 Excelente

mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a great stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 2 abr. 2024
Hi Mike! Thank you for taking the time to rate your visit! Safe Travels!

6/10 Aceptable

Terry & Megan

Viaje familiar
Le gustó: Servicio y personal
Carpet in room was covered in stains. Some kind of substance was splashed and dried on the wall. Bed was comfortable. Beer Brothers restaurant attached was good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 30 mar. 2024
Hi Terry & Megan! Thank you for taking time to leave us a review. We appreciate the feedback. Safe Travels!

6/10 Aceptable

rebecca

Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 26 mar. 2024
Hi Rebecca! Thank you for taking the time to rate us!

8/10 Bueno

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 19 mar. 2024
Hi Heather! Thank you for taking time to leave us a review. We hope you enjoyed your stay. Safe Travels!

10/10 Excelente

Austin

good
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 8 mar. 2024
Hi Austin! Thank you for taking the time to leave us a review. Safe travels!

6/10 Aceptable

Sam

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Like that they brought back the older slot machines!!!! Didn't like that the waitresses stop serving at the table games early.......had to get up and get your own drinks and I asked someone and got pulled over to the side and threatened to take my drink.
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 8 mar. 2024
Hi Sam! Thank you for taking the time to leave us a review. We value the feedback and will pass this information over to management.

8/10 Bueno

Darlya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is shared with a casino and definitely smells like cigarette smoke, but the room itself did not smell. The food at the restaurant was very good
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 3 mar. 2024
Hi Darlya! Thank you for leaving a review! We will address your concerns and appreciate the feedback. Save travels!

10/10 Excelente

Arnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 3 mar. 2024
Thank you for taking the time to rate us! Safe Travels!

10/10 Excelente

Leon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay would stay here again
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 8 mar. 2024
Hi Leon! Thank you for taking the time to leave us a review! We're glad that you enjoyed your stay. Safe travels!

6/10 Aceptable

Steven

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Smokey smelling lobby
Se hospedó 3 noches en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 26 feb. 2024
Hi Steven! Thank you for taking time to leave a review. We appreciate the feedback. Safe Travels!

10/10 Excelente

Jimmy, Marion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 25 feb. 2024
Hi Jimmy! Thank you for taking the time to leave a review! We're glad that you enjoyed your stay! Safe travels!

6/10 Aceptable

Katherine

Viaje en pareja
No le gustó: Limpieza
My low ratings are because this hotel is just okay. Not fancy, no frills. Good things... our sheets were clean and nice. Bed and pillows were clean and very comfortable. Water pressure in the shower was awesome! Downfalls... looks like no one has ever vacuumed in the corners, edges, or behind nightstands, etc... The bathroom was the same... quite dirty all around the edges of the floor--- hair, dirt yuck. If you can ignore that (which we did our best) This hotel is okay for the price. I mean, you do kind of get what you pay for. We got what we needed for a couple nights, but if this was a vacation trip, I would have been much more disappointed.
Se hospedó 3 noches en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 24 feb. 2024
Hi Katherine! Thank you for taking the time to leave us a review! We share your feedback with hotel management. Safe travels!

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Servicios
It went downhill since changed to Ceasars. No microwave in room. Floor had big stain carpet. No valet parking anymore.
Se hospedó 2 noches en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 16 feb. 2024
Hi Linda, We apologize that you're experience wasn't up to par. Thank you for taking the time to leave a review. Safe Travels!

10/10 Excelente

Jimmy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay. Great burger in their restaurant
Se hospedó 1 noche en febrero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 15 feb. 2024
Hi Jimmy! Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay with us! Safe travels!

8/10 Bueno

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean. Staff was very pleasant. Thought they were lacking in newer slot machines. Food at Brews Brothers was good, though menu rather limited. Trade Winds, the grab a bite restaurant, offered only chicken. No burgers, dogs, etc. Nothing else in area. Good for a one night get away, if close.
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 29 ene. 2024
Hi George! Thank you for taking time to leave a review on your experience. We're glad that overall you had a great time. Safe Travels!

6/10 Aceptable

DIANA

Viaje en pareja
Room was nice size but not real clean. Beds were like laying on a plastic tarp and pillows were small and air puffed. Night was quiet.
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 29 ene. 2024
Hi Diana! Thank you for taking the time to leave us a review. We appreciate the feedback.

4/10 Malo

Carrie

No le gustó: Servicio y personal
We booked a two bed double queen room. They gave us a king bed. Room keys didn’t work.
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 29 ene. 2024
Hi Carrie! We apologize that this was your experience. Thank you for taking time to leave us a review.

10/10 Excelente

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 26 ene. 2024
Hi Barbara! We're glad that you enjoyed your stay! Thank you for taking the time to leave us a review! Safe Travels!

4/10 Malo

Haley

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Let me start by saying we have stayed at this property several times and have always enjoyed ourselves. This most recent visit however wasn't as pleasant. Our first encounter with the front desk wasn't as expected. We prepayed for our 3 rooms online but when at the desk they wanted another $60 per room which was not stated on Expedia. We had all our money in cash to spend at the casino so we had to figure that problem out.The beds were comfortable but the sheets felt and sounded like newspaper. We couldn't get the room cooler the 68°. We used to smoke but stopped a few years ago but the smoke was so thick we could hardly stand the smell or breath. The walls in the rooms were tinted yellow from smoke. The restaurant was delicious and had excellent service at the bar. Overall we were highly disappointed this trip and we will spend our money at another casino, hotel, and restaurant.
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 23 ene. 2024
Hi Haley! We apologize that this was your experience at our property. We intend for everyone to have an amazing time when they visit. We will pas your concerns over to the hotel management team. We hope to see you again.

10/10 Excelente

Amy

Se hospedó 3 noches en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 22 ene. 2024
Hi Amy! We're glad that you enjoyed your stay! Thank you for taking the time to leave a review. Safe travels!

10/10 Excelente

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 22 ene. 2024
Hi Diana! We are glad that you enjoyed your stay! Thank you for taking the time to leave a review. Safe travels!

10/10 Excelente

James, Ballwin

Se hospedó 1 noche en enero de 2024
Respuesta de Isle of Capri Casino Hotel Boonville, el 26 ene. 2024
Hi James! We're glad that you enjoyed your stay! Thank you for taking the time to leave us a review! Safe Travels!

4/10 Malo

Thomas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The coffee available in the room was horrible. There was no ice bucket in the room to get ice. Not enough dining options.
Se hospedó 1 noche en diciembre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 3 ene. 2024
Thanks for choosing to stay with us and we apologize for any inconvenience while staying with us. We will work on what we can and will relay this information to our teams. Have a great rest of the week.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Stinky pipes?
The room had a terrible smell coming from the bathroom. The maintenance man came up and flushed water down the drain and said it was just the pipes. There was no way to air the room out though and we didn’t get offered any other options.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 21 dic. 2023
Thank you for taking the time to leave a review for our property. We apologize that this was your experience. We will take action to fix this issue. Thank you for bringing this to our attention. Safe travels!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 16 dic. 2023
Hi Steven! We're happy to hear that you enjoyed your stay! Thank you for taking time to leave a review. Safe travels!

10/10 Excelente

Bryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 15 dic. 2023
Hi Bryan! We are happy to see that you enjoyed your stay! Thank you for taking the time to leave us a review. Safe travels!

10/10 Excelente

Jeremiah

Respuesta de Isle of Capri Casino Hotel Boonville, el 15 feb. 2024
Hi Jeremiah! Thank you taking the time to leave an awesome review. We are glad that you enjoyed your stay. Safe travels!

8/10 Bueno

Heather

Se hospedó 1 noche en diciembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 13 dic. 2023
Hi Heather! We are glad to see you enjoyed your stay. Thank you for taking the time to leave a review. Safe travels!

6/10 Aceptable

Sharon

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
There were a couple of things that I honestly didn't like. The staff were all very pleasant and helpful in the hotel, restaurant, and the casino. The problem my daughter and I experienced are listed. 1. The carpet was dirty with stains in the lobby and our room.2. The beds were hard and the pillows were cheap and too small for the beds. 3. The pillow filling had clumped together which caused them to not only be uncomfortable but also we couldn't keep them under our heads while we slept. Between the hard beds and uncomfortable pillows neither of us had a restful sleep. 4. Our room wasn't sufficiently cleaned. There was dust on everything and an unknown fluid had been flung onto one of the walls. With this hotel being a Marriott facility we expected more than what we had.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 25 nov. 2023
Hi Sharon! We apologize that this was your experience. We will be sure to pass these details along to hopefully improve in the future. Thank you for taking the time to leave us a review. Safe Travels!

10/10 Excelente

mike

Le gustó: Servicio y personal
Not much food options.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 24 nov. 2023
Hi Mike! We appreciate that you took the time to leave us a review and overjoyed that you overall enjoyed your experience. We currently only have one food option (The Brew Brothers) however, soon we will re-open Tradewinds with new menu options! We hope you get to try it out. Thank you and safe travels!

10/10 Excelente

greg

Viaje en pareja
Le gustó: Condiciones de la propiedad
Spacious and clean king room. Awesome bed!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 18 nov. 2023
Hi Greg! We're glad that you loved it here at Isle of Capri Boonville! Thank you for taking the time to leave us a review. We hope to see you again. Safe Travels!

8/10 Bueno

Thomas

Se hospedó 2 noches en octubre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 19 nov. 2023
Hi Thomas! Thank you for taking the time to leave a review. We're glad to hear that you enjoyed your stay. Safe travels!

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, friendly staff, quick check in
Se hospedó 1 noche en noviembre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 14 nov. 2023
Thanks Susan....

2/10 Terrible

Martin

Viaje en pareja
Booked on Expedia and our fault booked wrong night and property would not issue refund or let me rebook, Expedia should have placed a disclaimer before completion of transaction that the property was not issuing refund or rebook so didn't stay and our almost 2 c notes so won't be staying at any of their properties under Caesars international again
Se hospedó 1 noche en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 6 nov. 2023
Hi Martin, we apologize that this was your experience. We strive for everyone to have a great experience and will pass this information to hotel management. Thank you for taking the time to leave us a review.

10/10 Excelente

albert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Isle of Capri Casino Hotel Boonville, el 6 nov. 2023
Hi Albert! Thank you for taking the time to leave a review. We're glad you enjoyed your stay with us. Safe Travels!

6/10 Aceptable

Deborah

Viaje familiar
Le gustó: Limpieza y servicio y personal
I think the one thing you do have to understand is that this place is located next to a casino, which means smoking. So if you are looking for non smoking, this would not be the place to go to. The rooms themselves are quiet and clean. The only thing I really don't like is that if you are staying more than one night, your room will not be cleaned. I don't expect a thorough type of cleaning, but maybe beds made, fresh towels? It used to be a service done, but now I guess not.
Se hospedó 2 noches en octubre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 2 nov. 2023
Hi Deborah! Thanks for leaving us a fair review of your recent stay with us. One thing to note about the housekeeping on multi-day stays, if you need your bed made or fresh towels all you need to do in the future is ask our hotel front desk staff and we will gladly add your room to our daily rotation. We hope you will visit us again.

6/10 Aceptable

Gerardo

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Carpet was so dirty everything else was clean
Se hospedó 2 noches en octubre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 30 oct. 2023
Morning Gerardo! We're sorry to hear about your issues while with us, we will note your room and get to work so this does not happen to another guest.

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
nice hotel, nice casino, nice restaurant. It fits the bill.
Se hospedó 1 noche en octubre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 30 oct. 2023
Thanks for all the great comments James! We hope you will visit us again!

8/10 Bueno

Ryan

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de - Isle of Capri Casino Hotel Boonville, el 30 oct. 2023
Thanks for staying with us Ryan. We work hard to show our guests a good time while with us and we hope you will stay with us again in the near future.