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Opiniones de Flagship Inn and Suites

2.5 out of 5
Flagship Inn and Suites
200 Townsend Avenue, Boothbay Harbor, ME

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 439 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 388 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 39 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Omar

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personal amable Local limpios y habitación amplia
Se hospedó 1 noche en julio de 2019
Respuesta de Julie, el 27 jul. 2019
Thank you for choosing to stay with us. We're glad you enjoyed your stay and we look forward to seeing you again in the future. We really appreciate your feedback!

10/10 Excelente

Laurel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable bed, quiet and safe area, near town.
Se hospedó 1 noche en abril de 2024
Respuesta de V, el 22 abr. 2024
It's wonderful to hear that you found the bed comfortable and that you felt the area was quiet and safe. Being near the town likely added to the convenience of your stay, allowing for easy access to amenities. It sounds like you had a pleasant experience overall. If you have any other feedback or questions, feel free to share!

4/10 Malo

Suzanne

Se hospedó 1 noche en marzo de 2024
Respuesta de Bonnie Desai , el 15 abr. 2024
It's great to hear that guests enjoy these amenities! Room service and shopping convenience seem to be highly appreciated, with a remarkable 99% satisfaction rate for each. Additionally, the pool remains popular, with an 83% satisfaction rate. If you're considering further improvements or adjustments, focusing on maintaining the high standard of room service and shopping options while enhancing the pool experience could be beneficial. Keep up the good work!

2/10 Terrible

Paula

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never again! We never stayed and now I am being charged $147 on my credit card! This place was a dump! Full time patrons staying there, marijuana smell throughout the property, old mattresses outside the door and the parking lot was not plowed well after snow fell the day before. The guy at the front desk was no help at all. I will let other visitors know not to stay at this dump!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Aj, el 18 feb. 2024
Dear Paula, We are sorry for the inconvenience you faced at our property. We tried our best to give you the room by showing you 3 different rooms. However, you didn't liked anyone by saying us that rooms smells like smokes. Our rooms are non- smoking rooms. At flagship inn we try our best to keep our guest satisfied. As per the policy we do not refund the money. I am Extremely sorry for the inconvenience you have face.

10/10 Excelente

Destiny

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bonnie, el 23 feb. 2024
Dear Destiny,We Appreciate you taking out time to Provide your Value Able Feedback, we Value our Guests Feedback and are Really Happy that you enjoyed your Stay at The Flagship Inn and Suites.Team Flagship

8/10 Bueno

Bobbi

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

JoAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always willing to accommodate in any way shape or form .very magnificent town.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Bonnie, el 23 feb. 2024
Dear JoAnn,Thank you so much for taking the time to share your positive feedback about your recent stay at Flagship Inn! We are delighted to hear that you found our staff always willing to accommodate your needs in any way possible.It's great to know that you enjoyed your time in our magnificent town. We strive to create a welcoming and comfortable environment for our guests, and it's wonderful to hear that we were able to contribute to your positive experience.Your kind words are truly appreciated, and we look forward to welcoming you back to Flagship Inn in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, we would love to hear them.Thank you once again for choosing Flagship Inn, and we hope to have the pleasure of hosting you again soon!Best regards,Team Flagship

4/10 Malo

Doug

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property was worn and grungy, for the cost (seasonal high for new years weekend) I would have expected more. For $125/night it wouldn’t be bad, but for what we paid, not worth it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Bonnie, el 23 feb. 2024
Dear Doug,Thank you for taking the time to share your feedback with us. We sincerely apologize that your experience at Flagship Inn did not meet your expectations, especially during the seasonal high for New Year's weekend.We value your input, and we are truly sorry to hear that you found the property to be worn and grungy. We understand your concerns regarding the cost and share your disappointment that the value for money fell short during your stay.Please know that your comments are taken seriously, and we will be addressing the issues you mentioned to improve the overall quality of our accommodations. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we did not meet that standard during your visit.We appreciate your honesty and would welcome the opportunity to make things right. If you are willing, we would love to hear more about your specific concerns to help us address them directly. Your satisfaction is our priority, and we want to ensure that future guests enjoy a more pleasant stay.Once again, we apologize for any inconvenience you may have experienced, and we hope you will consider giving us another chance in the future.Best regards,Team Flagship

2/10 Terrible

Diane

Se hospedó 1 noche en diciembre de 2023
Respuesta de Bonnie, el 23 feb. 2024
Dear Diane,We Appreciate you taking out time to Provide us with your Value Able Feedback it looks like you did not enjoy staying at The Flagship Inn and Suites please let us know the Issues you faced during the stay so that we can keep them in mind and improve our Services and Facilities.Team Flagship

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't pass on this place
Great location, great room and service. The breakfast was better then just a complementary breakfast.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Vincent

Le gustó: Limpieza
No le gustó: Servicios

8/10 Bueno

Jeanine, Sidney

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Plumbing and heating was extremely noisy. Children were scared and no one slept.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Kathryn

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

catherine

Viaje familiar
Le gustó: Comodidad de las habitaciones
Convenient Location
We stayed here to visit the Christmas lights at Coastal Botanical Gardens because it it close by. No frills and comfortable.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It's an older motel and could use updating but it was clean and comfortable and the hosts were nice. The breakfast needs improvement but a nice try.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Vicki, Exeter

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Khyrstan

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Maria

Just ok
It was an ok stay. This hotel has changed a lot. It’s looking old and really not cared for. Curtains and bed cover very wrinkled, just unloved. The breakfast also not measuring up to how it was before, at all
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

David

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was extremely helpful and the breakfast was great. We traveled with friends and our room was older but in very good condition and clean. The updated room our friends had was new and nice.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza
The hotel is clean and close to everything, It is very dated
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for what we needed.
Good location, good breakfast (which was included in the price). TV didn't work, sink didn't drain. But overall it was fine.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Brandy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Mary ann

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Bob

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing unique. Just ok for the night
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Richard

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Susan

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Our room was cold, wouldn't warm up. The front desk person was kind enough to deliver extra blankets after hours.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

JENNIFER

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Kim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Julie

.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Maynard

Viaje familiar
Le gustó: Limpieza
Price was attractive. Breakfas area was small.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Shana kay

Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Streit

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Ann E

Viaje en pareja
No le gustó: Servicios
Room was clean although there were water stains from leaks on the bathroom ceiling and tub was not clean. True, breakfast was listed as continental, but the food that was offered to some guests ran out for others, pastries stale, cereal limited and even less product available the next day . . overall breakfast was very, very limited and staff said it would not be replenished for the next day as "truck has not arrived", could smell pot being smoked or vaped through vents
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean facilities with good breakfast included
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Walter

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Thomas

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
false advertisement
this place was a dump,food on the floor and crumbs on the bed. smelled like a dog kennel, never going back.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Dottie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room with comfortable bed.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Elaine

Le gustó: Limpieza y condiciones de la propiedad
It was very clean and quiet. Very close to the down town area. Nice staff
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
We have been coming here for quite a few years. Hotel is still good, comfortable and convenient, but starting to show some wear. Ice machine was broken, no ice all week at this big hotel. TV quit working one night, nobody in the office at night so we had to wait till next morning to get it fixed. Comp breakfast was cold and not very appealing, we skipped it a couple of the days during our 5 night stay. We still like the place, but it could definitely use some updates and upgrades.
Se hospedó 5 noches en octubre de 2023

4/10 Malo

Patricia

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Sarah

Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Stephanie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Updated rooms with friendly staff.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Mitch

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023