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Opiniones de Boston Marriott Newton

3.5 out of 5
Boston Marriott Newton
2345 Commonwealth Avenue, Newton, MA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 510 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 266 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 61 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 1001 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Buen servicio
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Catalina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Francisco

Se hospedó 3 noches en abril de 2023

4/10 Malo

Sergio

Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Cynthia

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022

2/10 Terrible

jose roberto

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se robaron unos lentes y no hicieron el servicio de limpieza tres veces
Se hospedó 6 noches en mayo de 2022

8/10 Bueno

ERNESTO

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen precio y comodidad
La estadia fue buena. El hotel es amplio y comodo. Hubo un dia que no nos dieron el servicio de cuarto aun habiendolo solicitado.
Se hospedó 3 noches en octubre de 2021

10/10 Excelente

Alejandro

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
No me gustó que no arreglaran las habitaciones a diario.
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Johan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
muy comoda la habitacion y muy limpia, buena ubicacion del hotel
Se hospedó 2 noches en mayo de 2021

10/10 Excelente

tomas

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente en general .
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Diego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Catherine

Viaje con mascota, Viaje familiar
Good location and nice quiet rooms. They have begun charging to park your car, which is new and guest pay same rate as public. Guests should pass less. Hotel claims to have room service and they have an ordering app that does not work and after trying several times and them calling the front desk they i form you it doesn’t work for that meal (they have now told me app isn’t for breakfast, lunch and dinner) so then they transfer call to restaurant to place room service order - but no one answers phone and your message goes unanswered. Rooms have been redone and they are nice, but lighting is not good making it hard for shaving or applying makeup - they need to rethink lighting
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Sara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christina

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean and check in was easy.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Kristina

Le gustó: Limpieza y condiciones de la propiedad
Close the university and the center of Newton!!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

john

Viaje familiar
Le gustó: Limpieza y servicio y personal
Had to pay for internet and parking (not a fan, especially for a suburban hotel); breakfast was buffet only and was overpriced; certain areas of the building had cracked or peeling paint
Se hospedó 1 noche en abril de 2024

4/10 Malo

Mark

Viaje de negocios
No le gustó: Servicio y personal y servicios
Check-in was very good. Other staff carry out basic work without much engagement or sense of friendliness. The restaurant food was okay in quality, but limited and pricey. Breakfast selection was odd -- the buffet ($25) had only salmon, sausage, bacon, potatoes, and scrambled eggs (no muffins, toast, pastry, or fresh fruit!). Upcharge for WiFi, as noted in Expedia info. This hotel made me decide to not book any more Marriotts. It just seemed like a rip-off for the level of hotel it claims to be.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in
Se hospedó 1 noche en abril de 2024

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Marilyn, EAST ELMHURST

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The sheets had spoke. The towels were old. Poor service. No service on Friday.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Melissa

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Owen

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very sceneic by the river.
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Koji, Nagoya

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
It was very quiet. And room was vert clean and new. There are two issues. One : No rinse was filled. Two: WiFi was not free, and need to apply membership.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

sam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel stay. Charges $16 per night for parking which is high. Service at the restaurant for breakfast is much better than dinner. Menu for breakfast is also much better than dinner menu.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Jennie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is a very large property. The hotel charges for parking which is unusual and annoying. It is their own parking lot that they charge you to park at. .
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Patricia

No le gustó: Servicios
Paying for parking is something I haven’t experienced at any other hotels in the Boston area or other large cities. It is a ridiculous additional charge. Just for profits as far as I am concerned. Not patron friendly at all
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Wendy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was sold out on my stay night, and it was still quiet and the staff was all smiles and very efficient
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Robin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed the walking/hiking trails :) parking convenience-although did not agree that there should be an extra fee for this...
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joanne

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jingkun, Hockessin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, quiet, privacy; there is a charge of $16 per day for parking, and $10.57 per day for internet access. Kind of away from shopping places or restaurant. Need a car
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Thomas

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
We had a bad experience getting into our room upon arrival. Our card key would not open our room door. I went back to the front desk (4 floors up) and they “rewrote” the card key. When I tried the “new” key I had the same problem. I went back to the front desk and they “rewrote” the card key again. Again the card key would not open our room door. My wife called the front desk from her cell phone and was told an “engineer” would be by to help us. Twenty minutes later the “engineer” showed up and verified that our card key was no good. He was able to use his card key to open our door. The “engineer” said he would be right back. Fifteen minutes later he came back with a working card key. It took us 35 minutes to get into our room! Not good service!
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Ellen

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicios
The staff at the front desk was getting yelled at by another customer so we didn’t get to see the best of the staff, they gave us our door cards and they didn’t work so my husband had to go back to the lobby and was given a hard time though we were just in front of them not more than 5 minutes prior. The shower gel smelled like a bad wood cleaning product. The only breakfast option is a limited Starbucks or a $70 per adult/ $25 child buffet option. Overall the stay was nice, just had some inconveniences.
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Frida

No le gustó: Limpieza, servicios, condiciones de la propiedad
I arrived at around 0100, was sent to the wrong room, finally received the correct key after being told “you went to the wrong room” despite going to the room they had written on my key. When I entered the room the temperature was 89 degrees Fahrenheit and the comforter was ripped. I called them and they only offered to move me to a smaller (double bed versus king) room on a different floor at the same price. The parking is absurd. I can’t recommend that you stay away from this place emphatically enough.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Audrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed here many times as my son goes to the university in town. The rates have gone up considerably for rooms as well as parking. As a hotel guest i have to pay to park and then can't find a spot because of the amount of people there for events. The lovby is very crowded as well. Thos hotel always seems to be bustling so if you're looking for a quiet and relaxing spot, this isnt it. It is, however, conveniently located, the rooms are clean and well appointed and comfortable. The bar/restaurant is good but nearly impossible to get a table. I stay there a number of times annually, but decided to drive a little further to stay elsewhere for free parking and lower rates and less congestion due to events.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Kevin, Lyndon Center

Viaje en pareja
Le gustó: Servicio y personal
I don’t have high expectations of chain hotels but I also don’t like to see the toilet not properly cleaned. I also felt that for a King Room it was rather small and stuffy. I didn’t see options for streaming as but had read it was available. Cable options were limited and the concierge lounge was not even worth my time to visit. I did not explore the gym or the pool areas but was disappointed in the 16.00 fee to park in a parking lot that was clearly once free. Hotels capitalizing on something like that just comes across as nickel and dime people. The staff was pleasant enough and we skipped the continental breakfast. As far as bang for your buck I wasn’t overly impressed. I likely would not stay here again as I like a little more space in a room and definitely want the toilet to be cleaner than this one was. No one should ever have to see someone else’s poop splatter on the rim of the toilet in a room that was cleaned before hand and the fact that they put no garbage bag in their trash cans is a little cheap.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Gayle, Phoenix

Viaje en pareja
Le gustó: Servicio y personal y servicios
When 1 st checked in were given a dark dank small room on lowest ground level which was totally unacceptable . When returning to check in we were told we could be given a room that had only a one half length short closet. That was not agreeable and finally given a very nice room on the an upper floor . If rooms were available at that time why were we assigned a basement room ? Exhausted from our trip very disappointed and frustrated we had to jump thru hoops to get a nice room. We have stayed at other Marriotts and never experienced anything like this.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Diane

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is ok
Se hospedó 1 noche en marzo de 2024

4/10 Malo

wendy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There were only two towels in the room Coffee pot had old water sitting in it Need to update TVs to smart TV's I feel if you are paying to stay there you should not have to pay for parking and we had to
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

ERIC

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel

10/10 Excelente

irene

Le gustó: Limpieza y condiciones de la propiedad
Easy check in easy to find
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Kimberly

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bugs in our room- didn’t get to check in until 6:30 even though check in was at 4.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ian

Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Decent but not exceptional
A fine stay. The atmosphere felt sterile. The halls were dark. The bathroom clean but cramped with a barn door that nearly smashed my fingers. Room service provided good food in good time. The parking lot exit was difficult to navigate and it took several tries before the gate opened. Parking was expensive—but urban price gouging is typical. Not bad but wouldn’t choose to stay here again.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Takayuki

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Bad parking gate
Se hospedó 1 noche en febrero de 2024