Habitación, 2 camas Queen size, para no fumadores | Caja de seguridad en la habitación y escritorio

Opiniones de Courtyard by Marriott Boston-Cambridge

3.5 out of 5
Courtyard by Marriott Boston-Cambridge
777 Memorial Dr, Cambridge, MA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 558 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 272 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 104 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1005 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Franz Ignacio, León

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If You have to go yo Harvard and near areas, this is your hotel.
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 3 mar. 2024
Franz, it's great to hear that you found the location of Courtyard by Marriott Boston-Cambridge extremely convenient for visits to Harvard and surrounding areas. We take pride in our prime spot and are glad you were able to take advantage of it. Looking forward to welcoming you back during your next trip to the area.Mohamed HasheshGeneral Manager

8/10 Bueno

Sergio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Customer Service, el 7 sept. 2023
We appreciate your lovely rating, Sergio!The satisfaction of our guests is important to us so we can't wait to see you back again at Courtyard by Marriott Boston-Cambridge soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!Mohamed HasheshGeneral Manager

10/10 Excelente

Juan

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 13 ago. 2023
Juan, obrigado por nos deixar uma classificação de 5 em 5! Esperamos vê-lo novamente em breve para que possamos compartilhar outra experiência excepcional com você no Courtyard by Marriott Boston-Cambridge!Mohamed HasheshGeneral Manager

8/10 Bueno

Claudio

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Lo recomiendo
Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 16 jul. 2023
¡Gracias por la calificación de 4/5, Claudio!¡Estamos encantados de que haya disfrutado tanto de su estadía en el Courtyard by Marriott Boston-Cambridge! Esperamos poder compartir una experiencia aún mejor contigo pronto. ¡Tener un día precioso!Mohamed HasheshGeneral Manager

6/10 Aceptable

Doris

4/10 Malo

Alejandro

Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
La persona en recepción se portó muy ruda su forma de hablarme fue un poco agresiva lamentable era hispana como yo pero no lo mencioné porque en el momento fue lo único que no me gusto el resto muy bien
Se hospedó 3 noches en agosto de 2022
Respuesta de Customer Service, el 28 ago. 2022
Agradecemos que se haya tomado el tiempo para compartir sus comentarios, Alejandro.Nos decepciona saber que su experiencia se vio empañada por sus interacciones con algunos miembros de nuestro equipo. Tenga en cuenta que estamos dedicados a brindar solo el servicio más atento y cortés a cada individuo que se hospeda en nuestro hotel, por lo que nos aseguraremos de analizar sus inquietudes en el futuro.Esperamos que nos brinde otra oportunidad de recibirlo en el futuro para una experiencia más positiva.Mohamed HasheshGeneral Manager

8/10 Bueno

Carolina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación, faltaba transporte público cercano. Muy amables las personas del front desk, muy buena disposición. Dejé olvidado un estuche con mis cargadores , audífonos, cargador externo, y no me han respondido para poder recuperarlo
Se hospedó 4 noches en agosto de 2022
Respuesta de Customer Service, el 30 ago. 2022
¡Gracias por la reseña, Carolina!¡Nos alegra que haya tenido una gran experiencia con nosotros! Estamos decepcionados de ver algunas de sus inquietudes, y se lo haremos saber a nuestro equipo. Siempre trabajamos muy duro para asegurarnos de que todos nuestros huéspedes tengan una estancia agradable. Esperamos recibirlo nuevamente para una experiencia aún mejor.¡Gracias de nuevo y que tengas un hermoso día!Mohamed HasheshGeneral Manager

10/10 Excelente

Jonathan

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very kindly and helpful, the building is in good condition the only thing was the elevators only worked one and was slow to get up and down.
Se hospedó 2 noches en agosto de 2022
Respuesta de Customer Service, el 19 ago. 2022
Thank you for taking the time to share this nice review, Jonathan!We're so glad to hear your time with us at Courtyard by Marriott Boston-Cambridge was enjoyable! We're delighted you appreciated our hardworking staff and well-kept accommodations. We care deeply about the comfort and satisfaction of our guests so we'll address your concerns regarding our elevators with our management team so that we may improve moving forward.We strive for excellence so we look forward to sharing an even more positive experience with you soon!Mohamed HasheshGeneral Manager

10/10 Excelente

Marcela

Se hospedó 5 noches en noviembre de 2021
Respuesta de Customer Service, el 21 dic. 2021
Thank you for the fantastic rating, Marcela! We endeavor to make all of our guests feel welcome and relaxed during their time at Courtyard by Marriott Boston-Cambridge! We can't wait to see you again soon. Mohamed Hashesh General Manager

8/10 Bueno

LUIS ADRIAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de John B, el 3 nov. 2021
Thank you for the great review!

10/10 Excelente

Julián

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2021
Respuesta de Customer Service, el 15 jul. 2021
Thanks for the perfect rating, Julián! We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Courtyard by Marriott Boston-Cambridge. Have a wonderful day! Mohamed Hashesh General Manager

6/10 Aceptable

DAVID

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2021
Respuesta de Customer Service, el 8 jun. 2021
Thank you for taking the time to share your feedback, David. While we're glad to hear you found your stay to be agreeable, we regret to hear your experience with us was anything less than perfect. We've shared your feedback with the appropriate members of our team and look forward to hosting you again so that we can share a more positive stay with you. Mohamed Hashesh General Manager

8/10 Bueno

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2020
Respuesta de Customer Service, el 28 ene. 2020
Thank you for the great rating, Luis! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Courtyard by Marriott Boston-Cambridge. We'd like to share an even better experience with you soon. Have a lovely day! Mohamed Hashesh General Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Excelente hotel, localizado lugar estratégico, lo recomiendo
Se hospedó 1 noche en diciembre de 2019
Respuesta de Customer Service, el 7 dic. 2019
Gracias por la fantástica revisión! ¡Nos alegra que haya disfrutado tanto su tiempo con nosotros en el Courtyard by Marriott Boston-Cambridge! Nos preocupamos profundamente por la felicidad y la satisfacción de nuestros huéspedes, por lo que es excelente que haya apreciado nuestra excelente ubicación. Nos encanta ver a nuestros huéspedes aprovechar nuestra proximidad a tantas atracciones maravillosas. ¡Esperamos volver a recibirlo pronto! ¡Que tengas un maravilloso día! Mohamed Hashesh General Manager

10/10 Excelente

Federico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy tranquilo y cerca algunos comercios, pasamos excelente.
Se hospedó 4 noches en octubre de 2019
Respuesta de Customer Service, el 17 oct. 2019
Thank you for the fantastic rating, Federico! We strive to make all our guests feel welcome and relaxed during their time with us! We can't wait to see you soon. Have a wonderful day! Mohamed Hashesh General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019
Respuesta de Customer Service, el 3 oct. 2019
Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at Courtyard by Marriott Boston-Cambridge. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day! Mohamed Hashesh General Manager

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Súper limpia la habitación,la ubicación,el desayuno,la atención.Mi calificación es EXCELENTE!!!l.Volvere a otro de sus hoteles siempre y siempre haré mi mejor recomendación de ustedes.
Se hospedó 1 noche en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Customer Service, el 14 ago. 2019
Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit. Thank you and have a lovely day! Mohamed Hashesh General Manager

10/10 Excelente

Manuel, Queretaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ezcelente
Excelente zona y wl.hotel miy limpio me guato
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Patrick Jeremiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worked well
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We appreciated the proximity to our planned activities in Boston. The staff was very friendly and helpful.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Angelina

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 12 may. 2024
Angelina, it's fantastic to hear you had an excellent experience at Courtyard by Marriott Boston-Cambridge. We strive to deliver to our guests the highest quality stay possible. Your kind words are greatly appreciated by all of us here. We look forward to accommodating you again in the future.Mohamed HasheshGeneral Manager

10/10 Excelente

Jennifer

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The customer service was excellent! I can't say enough about the woman at the front desk who everyone refers to as "mom"! She was absolutely amazing!! I can't recall her name, but she was very sweet.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 9 may. 2024
Jennifer, thank you for your warm words about the service at Courtyard by Marriott Boston-Cambridge. It's fantastic to hear that our front desk team member, fondly called "mom", made such a positive impression on you. Your praises will be shared with her. We hope to see you again soon.Mohamed HasheshGeneral Manager

10/10 Excelente

MARTHA ELLEN

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff!
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 6 may. 2024
Martha, we're delighted to hear you found our team members at Courtyard by Marriott Boston-Cambridge welcoming and amiable. We always aim to provide the best service and your feedback is greatly appreciated. We look forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 Excelente

Chad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 6 may. 2024
Chad, it's great to hear you had an outstanding stay at Courtyard by Marriott Boston-Cambridge. Thank you for taking the time to share your thoughts. We look forward to your return on your next visit to the city.Mohamed HasheshGeneral Manager

4/10 Malo

Ding

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Noise start from 6am, lasting for 2 hours at least, like someone dragging a luggage case. What’s even worse, same thing happened at the second morning. could not sleep at all!
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Ding, we regret to hear about the disturbances you experienced during your mornings with us. Please know we value your rest and take your feedback seriously. Our team is already identifying potential causes for the noise and hopes to rectify in a timely manner. We would be grateful for another opportunity to better serve you.Mohamed HasheshGeneral Manager

8/10 Bueno

Sinbad

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were so accommodating and helpful. Lots of things within walking distance. Safe area. Would definitely stay here again
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Sinbad, thank you for sharing your experience with Courtyard by Marriott Boston-Cambridge. It's wonderful to hear that our team members were able to provide you with top-notch service. Ensuring the safety and convenience of our guests is very important to us and it's lovely to know that you found our location highly accessible. We're thrilled to read you're considering a return trip. Looking forward to your next visit.Mohamed HasheshGeneral Manager

2/10 Terrible

Ilgaz

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
No heating in the room. With a 36 degree fahrenheit Boston night time temperature, freezing is guaranteed at 16th floor. They brought in two space heaters and we hardly got some heat in the room. Worst part is, staff already knew there was a problem in this room and gave the room anyway, without a warning.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Ilgaz, it's deeply regrettable to hear about the problems encountered during your stay. Ensuring guest comfort is a top priority, and it's apparent we missed the mark regarding the temperature controls in your room. We take your feedback about the communication of our team to heart. Steps are being initiated to prevent similar situations in the future. We hope we get another chance to provide you with a better experience.Mohamed HasheshGeneral Manager

8/10 Bueno

Martha, Lancaster

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful, safe, and quiet. The only thing that keeps it from a perfect score are the "hidden" fees, which were even more than they admitted to at check-in. They basically made you eat at their restaurants by giving you vouchers with "no change" and then charged "more tax" on top of that when you left. I don't like feeling deceived. Tell me the whole price, upfront, period, and I know what I am paying BEFORE I get there. That's all.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Martha, thank you for appreciating the beauty and quietness of Courtyard by Marriott Boston-Cambridge. It's regrettable, however, that our pricing system wasn't fully clear to you. We always strive for transparency and will take your feedback onboard to clarify any points of confusion for future guests. When it comes to dining options, we assure you that our vouchers are meant to offer added value and aren’t intended to limit your choices. We appreciate your feedback and hope to provide an even better experience on your next stay.Mohamed HasheshGeneral Manager

10/10 Excelente

Karen, ridgefield

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 12 may. 2024
Karen, thank you for choosing Courtyard by Marriott Boston-Cambridge. It's wonderful to see you had a lovely stay. We're looking forward to welcoming you back soon.Mohamed HasheshGeneral Manager

10/10 Excelente

Karen, ridgefield

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The location to downtown Boston was very easy. The staff was so friendly and accommodating.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Karen, it's delightful to hear your stay at Courtyard by Marriott Boston-Cambridge was a great one. We are thrilled our convenient location was beneficial for your visit. Our wonderful team members aim to offer friendly and accommodating service, so it's wonderful to know they hit the mark during your stay. We look forward to the opportunity to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 Excelente

Keiichi, Kirkland

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s located near by my client and clean/safe.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Keiichi, we are thrilled to hear about your positive experience at Courtyard by Marriott Boston-Cambridge. Our prime location and high standard of cleanliness are details we take pride in. We appreciate your feedback and look forward to your next stay with us. Safe travels!Mohamed HasheshGeneral Manager

10/10 Excelente

Carol, New Rochelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Suitable property for a weekend visit. Thanks.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Carol, it's wonderful to hear you found Courtyard by Marriott Boston-Cambridge to be a fitting choice for your weekend visit. We appreciate your positive remarks and look forward to welcoming you back in the near future.Mohamed HasheshGeneral Manager

8/10 Bueno

Jaime

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location to Harvard and MIT
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Jaime, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit to Harvard and MIT. We're glad you appreciated our prime location. Looking forward to welcoming you back in the future!Mohamed HasheshGeneral Manager

10/10 Excelente

Thomas J

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked being on the river and walking. Might be a little far for some people - I walked to Harvard in 30 minutes - Boston just across the bridge.
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 17 abr. 2024
Thomas, it's great to see that you appreciated the riverside location of Courtyard by Marriott Boston-Cambridge. Thank you for highlighting the enjoyable walks nearby and the convenient access to major attractions like Harvard and Boston city center. Your feedback will undoubtedly aid future guests in planning their visit. We hope to welcome you back soon.Mohamed HasheshGeneral Manager

10/10 Excelente

Mitchell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 17 abr. 2024
Mitchell, it's heartening to hear that your stay at Courtyard by Marriott Boston-Cambridge met your expectations. We value your patronage and hope that you will choose us again in the future for an equally satisfying experience.Mohamed HasheshGeneral Manager

10/10 Excelente

Laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Laura, your warm words about the Courtyard by Marriott Boston-Cambridge are greatly appreciated. We're thrilled to hear that the welcoming service shown by our manager, Dimetrius and the team met your expectations, and you enjoyed our immaculately kept premises and pleasing rooms. We aspire to deliver an experience that leaves our guests wanting for nothing, and we're glad we hit the mark for you. We can't wait to welcome you back in the future.Mohamed HasheshGeneral Manager

10/10 Excelente

Laura

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The manager Dimetrius and his staff are wonderful. They certainly know how to make guests feel welcome. The hotel is clean, the rooms are very nice. What more could you ask for.
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 9 abr. 2024
Laura, we appreciate your glowing feedback. It's heartening to hear that Dimetrius and our team members made you feel welcome at Courtyard by Marriott Boston-Cambridge. We aim for our rooms to be a spacious retreat and our hotel a spotless sanctuary for our guests. Thank you for your kind words, and we look forward to welcoming you back.Mohamed HasheshGeneral Manager

10/10 Excelente

Chenfangfei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 13 abr. 2024
Chenfangfei, thank you for the stellar rating for Courtyard by Marriott Boston-Cambridge. We're thrilled to have left such a positive impression and look forward to the opportunity of welcoming you back in the near future.Mohamed HasheshGeneral Manager

10/10 Excelente

lu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 8 abr. 2024
Lu, thank you for choosing Courtyard by Marriott Boston-Cambridge during your visit. We're thrilled to know you had a positive experience. We hope to see you again soon for another delightful stay.Mohamed HasheshGeneral Manager

10/10 Excelente

Oren

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Staff and service were excellent and available
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 5 abr. 2024
Oren, thank you for recognizing the superb service provided by the Courtyard by Marriott Boston-Cambridge team members. We are pleased to know they made themselves readily accessible to meet your needs. We look forward to welcoming you back for another excellent stay.Mohamed HasheshGeneral Manager

2/10 Terrible

Harry

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
I paid some extra fee by cash at the front desk but later on they still charge me on my credit card.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Harry, we regret to hear about your billing concern. It's important to us that all our guests feel their transactions are handled with the utmost care. We would like to discuss this further with you, so please contact our finance team directly to rectify the situation. We value your patronage and hope to rebuild your confidence in our services.Mohamed HasheshGeneral Manager

10/10 Excelente

Yuko

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff, daily housekeeping and large size rooms made the even the week long stay comfortable. Access to major Colleges, via walk or subway(T Red and Green ) or bus ( 47 or 70). Trader Joe's right next door, Whole Foods a few minutes walk away provided healthy meal options for low cost.
Se hospedó 7 noches en marzo de 2024
Respuesta de Customer Service, el 3 abr. 2024
Yuko, thank you for sharing your kind words about your experience at Courtyard by Marriott Boston-Cambridge. We are thrilled to hear that the size of our rooms and our housekeeping service enhanced your week-long stay. Our prime location near colleges and local amenities certainly offers our guests an added convenience. We're extremely glad you could take advantage of it. We look forward to having you stay with us again in the future. Safe travels!Mohamed HasheshGeneral Manager

8/10 Bueno

Griselda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 2 abr. 2024
Griselda, thank you for your kind words. At Courtyard by Marriott Boston-Cambridge, we pride ourselves on providing excellent service. We're thrilled to hear that you appreciated our efforts. We look forward to serving you again in the future.Mohamed HasheshGeneral Manager

10/10 Excelente

SANDRA, spring hill

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy parking
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 29 mar. 2024
Sandra, it's fantastic to know you found our parking convenient at Courtyard by Marriott Boston-Cambridge. We look forward to welcoming you back for another stay in the future. Safe travels.Mohamed HasheshGeneral Manager

6/10 Aceptable

Ledeng

Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 29 mar. 2024
Ledeng, it seems like your stay at Courtyard by Marriott Boston-Cambridge wasn't exactly what you hoped for and we truly wish we understood better what we could improve. We'll take your rating into consideration as we strive for continuous improvement. Your feedback matters and we hope to have the chance to deliver a better experience next time.Mohamed HasheshGeneral Manager

8/10 Bueno

JOY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 28 mar. 2024
Joy, thank you for rating Courtyard by Marriott Boston-Cambridge. We hope to have the opportunity to offer you an even better experience on your next visit.Mohamed HasheshGeneral Manager

8/10 Bueno

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and amenities. Very friendly and helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 26 mar. 2024
Lee, it's great to hear you appreciated the convenient location and facilities that Courtyard by Marriott Boston-Cambridge has to offer. The positive remarks regarding our friendly and attentive team members are also genuinely appreciated. Thank you!Mohamed HasheshGeneral Manager

10/10 Excelente

Barbara

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet and well kept rooms. Safe area for walking. Price was slightly lower than neighboring hotels. Convenient for business in Cambridge.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 24 mar. 2024
Barbara, thank you for your appreciative words. We're thrilled that Courtyard by Marriott Boston-Cambridge met your expectations for cleanliness, tranquility, and location safety. We're also glad to hear that our pricing and proximity served your business needs in Cambridge. Looking forward to welcoming you again in the future.Mohamed HasheshGeneral Manager

6/10 Aceptable

jason

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Watch out for hidden fees for breakfast and parking. They own their own parking garage but charge you for it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 23 mar. 2024
Jason, thank you for providing feedback about your stay. It's important that all our guests are aware of the various amenity costs, which include parking. Please accept our apologies if there was a lack of clarity. We will use your comments to fine-tune our communication in the future to avoid such concerns. We hope for the opportunity to offer you a more satisfying experience in the future.Mohamed HasheshGeneral Manager