Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 666 de 1002 opiniones" "
10 - Excelente
666
Puntuación de 8, es decir, Bueno. Basada en 210 de 1002 opiniones" "
8 - Bueno
210
Puntuación de 6, es decir, Aceptable. Basada en 62 de 1002 opiniones" "
6 - Aceptable
62
Puntuación de 4, es decir, Malo. Basada en 43 de 1002 opiniones" "
4 - Malo
43
Puntuación de 2, es decir, Terrible. Basada en 21 de 1002 opiniones" "
2 - Terrible
21
9.4/10
Limpieza
9.2/10
Servicio y personal
8.8/10
Servicios
9.2/10
Condiciones de la propiedad
9.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Joel
Viaje familiar
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Joel
Se hospedó 3 noches en noviembre de 2023
Respuesta de Director of Operations, el 30 nov. 2023
Dear Joel, We are thrilled you had an excellent stay at Renaissance Boston Waterfront Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.David Reddick
10/10 Excelente
Lici
5 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lici
Respuesta de General Manager, el 7 jul. 2023
Dear Lici, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at Renaissance Boston Waterfront Hotel. We look forward to having the pleasure of doing so again on your next visit to the area. Tom Walsh General Manager
10/10 Excelente
Juan
Viaje familiar
8 may. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación
Juan
Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 10 may. 2023
Dear Juan, Thank you for choosing the Renaissance Boston Waterfront Hotel. Being so close to local attractions is one of the many benefits of staying with us. We hope you enjoyed touring our exciting city. We hope you will make the same choice when your travels bring you back to Boston.Tom WalshGeneral Manager
10/10 Excelente
Ray
Viaje en pareja
20 feb. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bueno
Ray
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 21 feb. 2023
Dear Ray, Thank you for rating your stay at Renaissance Boston Waterfront Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Tom WalshGeneral Manager
10/10 Excelente
Jesus
Viaje familiar
8 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente hotel
Jesus
8/10 Bueno
JORGE ANDRES AFANADOR
Viaje familiar
4 nov. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
en el boucher decia que tenia parking y cuado llego con el carro me cobran 52 dolares diarios porque el parqueo era con valet y eso nunca lo advirtieron
JORGE ANDRES AFANADOR
8/10 Bueno
María del Carmen
Viaje familiar
12 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excellente. Localización, personal, limpieza, facilidades. Excepto que el parking de ellos es valet y es muy costoso.
María del Carmen
Se hospedó 2 noches en septiembre de 2022
10/10 Excelente
Yamil
Viaje en pareja
21 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super
Yamil
Se hospedó 7 noches en mayo de 2022
Respuesta de General Manager, el 16 jun. 2022
Dear Yamil, thank you for being our guest at Renaissance Boston Waterfront Hotel. We are thrilled to know we met your expectations and that you had a great stay. We look forward to your return and wish you all the best with your travels.
Tom Walsh,
General Manager
8/10 Bueno
Cliente verificado
Viaje familiar
28 jun. 2021
Le gustó: Servicios y condiciones de la propiedad
El personal del frontdesk excelente, la piscina no estaba limpia y el servicio a la habitación retrasando. En general, estuvo bueno y tranquilo.
Cliente verificado
Se hospedó 3 noches en junio de 2021
10/10 Excelente
Gustavo
Viaje familiar
15 may. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gustavo
Se hospedó 2 noches en mayo de 2021
8/10 Bueno
Inmaculada
Viaje familiar
26 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
otel confortable
La experiencia ha sido buena. Habitaciones confortables aunque el hotel está un poco alejado
Inmaculada
Se hospedó 4 noches en diciembre de 2019
8/10 Bueno
Cliente verificado
Viaje en grupo
26 nov. 2019
Le gustó: Limpieza y servicio y personal
Buen hotel a buen precio, solamente algunos detalles como el tamaño de la regadera y la altura de las televisiones en las habitaciones podrían convertirlo en una excelente opción.
Cliente verificado
Se hospedó 3 noches en noviembre de 2019
Respuesta de General Manager, el 28 nov. 2019
Dear Guest, we are happy to read you had a pleasant stay with us and that you found us a great value. We also appreciate you letting us know the things you liked and the things you want to change. Thank you for your feedback, and we look forward to welcoming you back to the Renaissance Boston Waterfront Hotel.
Tom Walsh,
General Manager
10/10 Excelente
Verónica Paola
14 sept. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Verónica Paola
Se hospedó 3 noches en septiembre de 2019
10/10 Excelente
Cynthia
Viaje familiar con niños
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a perfect stay!
Cynthia
Respuesta de Director of Operations, el 22 abr. 2024
Dear Cynthia, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations
10/10 Excelente
Q, Columbia City
Viaje familiar
20 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed there with my family for Boston Marathon 2024. Great views and convenient.
Q
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Natalia, Miami
Viaje familiar con niños
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, comfy rooms, great area
Natalia
Se hospedó 2 noches en abril de 2024
10/10 Excelente
Quyen
16 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable…
Quyen
Se hospedó 3 noches en abril de 2024
Respuesta de Director of Operations, el 18 abr. 2024
Dear Quyen, Thank you for choosing the Renaissance Boston Waterfront Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.David ReddickDirector of Operations
8/10 Bueno
Roger
Viaje familiar
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff support
Roger
Se hospedó 2 noches en abril de 2024
Respuesta de Director of Operations, el 17 abr. 2024
Dear Roger, Thank you for choosing Renaissance Boston Waterfront Hotel and taking the time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. We hope to have the pleasure of doing so again in the future.David ReddickDirector of Operations
10/10 Excelente
Laurie
15 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience here, requested conjoint rooms weeks in advance and was granted those rooms. Great customer service
Laurie
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations, el 15 abr. 2024
Dear Laurie, Thank you for your feedback on your recent visit to the Renaissance Boston Waterfront Hotel. We are delighted to hear that you had a great experience during your stay with us. It is fantastic to know that your request for connecting rooms was granted and that our team provided excellent service. Your satisfaction is our top priority, and we are delighted that we could accommodate your request. We look forward to welcoming you back for another enjoyable stay in the future.David Reddick-Director of Operations
10/10 Excelente
KEN
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
KEN
Se hospedó 4 noches en abril de 2024
8/10 Bueno
Thomas
3 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
Thomas
Se hospedó 1 noche en abril de 2024
Respuesta de Director of Operations, el 4 abr. 2024
Dear Thomas, Thank you for choosing to stay at Renaissance Boston Waterfront Hotel and sharing your experience. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.David Reddick,Director of Operations
10/10 Excelente
Chris
1 abr. 2024
Chris
Se hospedó 3 noches en marzo de 2024
8/10 Bueno
Savio
31 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Savio
Se hospedó 2 noches en marzo de 2024
10/10 Excelente
Zhigang
30 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Zhigang
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations, el 1 abr. 2024
Dear Zhigang, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations
4/10 Malo
Matthew
29 mar. 2024
Le gustó: Condiciones de la propiedad
Matthew
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations, el 31 mar. 2024
Dear Matthew, Thank you for choosing to stay with us. We apologize for anything other than a perfect visit. Your experience is not representative of our usual performance, and we are disappointed for not meeting your expectations. We hope you will consider staying with us again, as we would love to provide you with the exceptional experience you deserve.David ReddickDirector of Operations
10/10 Excelente
Joseph
28 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joseph
Se hospedó 1 noche en marzo de 2024
Respuesta de Director of Operations, el 30 mar. 2024
Dear Joseph, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations
10/10 Excelente
Dana
25 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dana
Se hospedó 3 noches en marzo de 2024
Respuesta de Director of Operations, el 27 mar. 2024
Dear Dana, Thank you for the perfect rating. We are glad you had a wonderful time at Renaissance Boston Waterfront Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.David Reddick,Director of Operations
10/10 Excelente
Angelo
24 mar. 2024
Angelo
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Rick
24 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I B Happy
Rick
Se hospedó 1 noche en marzo de 2024
10/10 Excelente
Niwde, Charlotte
19 mar. 2024
Niwde
Se hospedó 2 noches en marzo de 2024
Respuesta de Director of Operations, el 21 mar. 2024
Dear Niwde, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Renaissance Boston Waterfront Hotel.David ReddickDirector of Operations
10/10 Excelente
Michael Van
8 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael Van
Se hospedó 1 noche en marzo de 2024
6/10 Aceptable
Jack
3 mar. 2024
Jack
Se hospedó 3 noches en febrero de 2024
Respuesta de Director of Operations, el 24 mar. 2024
Dear Jack, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered and give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.David ReddickDirector of Operations
10/10 Excelente
Brian
27 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Brian
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations, el 1 mar. 2024
Dear Brian, Thank you for the wonderful rating for Renaissance Boston Waterfront Hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.David ReddickDirector of Operations
6/10 Aceptable
Sharon
Viaje familiar
22 feb. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice amenities and location is excellent. Person I had at check in was somewhat offish (but I recognize everyone has their moments and something else could have been at play). That aside, couldn’t beat the price for a last minute, February vacation trip.
Sharon
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations, el 23 feb. 2024
Dear Sharon, Thank you for choosing to stay with us and sharing your review with fellow travelers. We are glad to know you overall had a pleasant stay and that our various amenities enhanced your time with us. We also appreciate you mentioning our convenient location. That said, Please accept our apologies for the issues you experienced while checking in. We know a first impression is essential, and a friendly smile and efficient check-in is a very important step in setting the tone for a great stay. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your valuable feedback and look forward to welcoming you again for a seamless experience.David ReddickDirector of Operations
10/10 Excelente
Lauren
21 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lauren
Se hospedó 1 noche en febrero de 2024
8/10 Bueno
Michael
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael
Se hospedó 1 noche en febrero de 2024
Respuesta de Director of Operations, el 22 feb. 2024
Dear Michael, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Renaissance Boston Waterfront Hotel. We look forward to welcoming you back on your next visit.David ReddickDirector of Operations
10/10 Excelente
Michael
29 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael
Se hospedó 1 noche en enero de 2024
8/10 Bueno
John, South Yarmouth
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
John
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Operations, el 29 ene. 2024
Dear John, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Renaissance Boston Waterfront Hotel; we hope to see you again soon. David Reddick,Director of Operations
8/10 Bueno
Sherri
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sherri
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Cliente verificado
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Pamela
Viaje familiar
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet and easy to walk to restaurants
Pamela
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Diane
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Diane
Se hospedó 1 noche en enero de 2024
Respuesta de Director of Operations, el 28 ene. 2024
Dear Diane, All of us at Renaissance Boston Waterfront Hotel appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.David Reddick,Director of Operations
8/10 Bueno
Mary
Viaje en pareja
22 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location to enjoy all Boston seaport had to offer. Shopping and restaurants all within walking distance.
Mary
Se hospedó 1 noche en diciembre de 2023
Respuesta de GENERAL MANAGER, el 23 ene. 2024
Dear Mary, Thank you for choosing the Renaissance Boston Waterfront Hotel and for the kind review. We appreciate you mentioning how much you enjoyed our proximity to Seaport District's waterfront, an energetic hub of commerce, dining, and entertainment! Thank you again, and we hope to welcome you back soon.David Reddick,Director of Operations
10/10 Excelente
David
Viaje familiar
16 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The young woman from Morocco at first desk was the most personable and greatest example of culture one could ask for.
Marriott would be wise to give her a spot bonus as she represented all things good.
David
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Mary F.
Viaje en pareja
15 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was wonderful! Everyone was pleasant and courteous.
The Bartender, Allen Murphy was exceptionally attentive and congenial.
Mary F.
Se hospedó 2 noches en enero de 2024
Respuesta de Director of Operations, el 16 ene. 2024
Dear Mary, Thank you for being our guest at Renaissance Boston Waterfront Hotel. It is rewarding to know you had an outstanding stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Allen; thank you for mentioning him by name. We look forward to having you as our guest again!David ReddickDirector of Operations
10/10 Excelente
Stephen, Raleigh
Viaje familiar
6 ene. 2024
Le gustó: Servicios
Stephen
Se hospedó 1 noche en noviembre de 2023
Respuesta de Director of Operations, el 10 ene. 2024
Dear Stephen, Thank you for sharing about your stay. We appreciate the generous remarks and are glad you could discover the luxury, convenience, and comfort of Renaissance Boston Waterfront Hotel! We understand the importance of the details that make up a great stay and are happy that our perfect location, luxurious accommodations, and friendly service enhanced your time with us. We hope to see you again soon.David ReddickDirector of Operations
6/10 Aceptable
David
6 ene. 2024
David
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Susan
Viaje en grupo
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great hotel
clean, spacious, great staff
Susan
Se hospedó 1 noche en enero de 2024
10/10 Excelente
Sarah
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sarah
Se hospedó 1 noche en diciembre de 2023
10/10 Excelente
Julia
Viaje en pareja
4 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Julia
Se hospedó 2 noches en diciembre de 2023
Respuesta de Director of Operations, el 10 ene. 2024
Dear Julia, Thank you for the great rating! It is always exciting to know that we exceeded your expectations, and we are glad you enjoyed your stay. It was a pleasure serving you at Renaissance Boston Waterfront Hotel; we hope to see you again soon.David ReddickDirector of Operations