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Opiniones de Staypineapple, A Delightful Hotel, South End

3 out of 5
Staypineapple, A Delightful Hotel, South End
26 Chandler St, Boston, MA

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 352 de 647 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 199 de 647 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 647 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 26 de 647 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 647 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karla V. Perez

Se hospedó 1 noche en enero de 2024
Respuesta de MJ, el 3 abr. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was super cute! nice, clean, and the bed was amazing!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ben/Food and Beverage Manager, el 17 dic. 2023
You made our Pineapple day with your review. We love the hotel business because we can make people happy. Thank you!

10/10 Excelente

Camila

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de MJ , el 10 mar. 2023
Thank you Camila!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2021
Respuesta de Edward- GM, el 29 abr. 2021
THANK YOU!

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Los detalles- la decoración- la calidad de las sabanas Excelente colchón-
Se hospedó 3 noches en septiembre de 2019
Respuesta de Edward - GM, el 9 oct. 2019
Thank you !

8/10 Bueno

Glo, Chicago

Viaje de negocios
Le gustó: Limpieza y servicios
The style is very unique; but options to grab a meal in certain hours and the price didnt match with the one that was shown in the reservation
Se hospedó 2 noches en septiembre de 2019
Respuesta de Edward- GM, el 27 sept. 2019
Dear Glo: Our restaurant The Trophy Room is open from 4 pm to 10 pm through the week and remains open late on Friday and Saturdays until 12 am. We also offer Brunch and Saturdays and Sundays form 11 am to 3 pm. I have checked our website and those hours are correct. Perhaps you could share with me where you cooked your reservation so that I could correct an misinformation.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente experiencia
Pequeño y muy bonito, excelente experiencia!
Se hospedó 1 noche en septiembre de 2019
Respuesta de Edward- GM, el 9 oct. 2019
Thank you Claudia.

10/10 Excelente

Maria Fernanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Edward- GM, el 29 ago. 2019
Thank you Maria

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2019
Respuesta de GM, el 29 jul. 2019
Thank you

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2019
Respuesta de Edward- GM Pineapple, el 20 mar. 2019
Thank you. We would like to hear any details you may have on your stay. Please feel free to contact me personally.

10/10 Excelente

areli, Mexico City

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great stay at pineapple, the room was comfortable and clean. it has a good location close to downtown
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
The man who received me at the front desk wasn't so welcoming, but nothing important.
Se hospedó 1 noche en octubre de 2018
Respuesta de Lacey King- General Manager , el 30 oct. 2018
Thank you for the feedback. Exceptional guest service is something that we take very seriously and continue to guide our team in that direction. Thank you again and we hope to welcome you back in the future.

10/10 Excelente

MARIAELENA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2018
Respuesta de Gary: Rooms Division Manager, el 30 jul. 2018
Thank you for the wonderful review of our hotel! We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Carolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are VERY small but clean and comfortable. Staff was super nice. Very walkable to many locations in Boston. Bar and restaurant looked good although we didn’t try the food the drinks were reasonably priced for Boston
Se hospedó 3 noches en abril de 2024
Respuesta de Lauren, el 25 abr. 2024
Hi Carolyn,Thank you for choosing Staypineapple for your visit to Boston. We're delighted you enjoyed your stay! We hope to see you again soon.Cheers!

8/10 Bueno

amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay - they’ve thought of everything!
Se hospedó 3 noches en abril de 2024
Respuesta de Lauren, el 25 abr. 2024
Hi Amy,Thank you for choosing Staypineapple for your weekend in Boston. We're delighted you enjoyed your stay!Cheers!

10/10 Excelente

Kimberly

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Alexander

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had some problems at first with the Wifi and A/C unit. Opening a window worked given the A/C wouldn't work this time of the year. Wifi issues were remedied.
Se hospedó 3 noches en marzo de 2024
Respuesta de MJ, el 3 abr. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Maryam Safiyyah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very welcoming and accommodating staff
Se hospedó 3 noches en marzo de 2024
Respuesta de MJ, el 3 abr. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

8/10 Bueno

Erinn

Se hospedó 4 noches en marzo de 2024
Respuesta de MJ, el 3 abr. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Katie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute concept and fun vibes !
Se hospedó 1 noche en marzo de 2024
Respuesta de MJ, el 19 mar. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Dauna

Le gustó: Servicios
The street around the hotel was a bit noisy so I had trouble sleeping at times.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren, el 4 mar. 2024
Hi Dauna,Thank you for choosing to stay with us and providing your feedback! Please let us know when you book your next stay and we'll try our best to get you in a quieter room.

10/10 Excelente

Kelli

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms and staff were wonderful!
Se hospedó 4 noches en febrero de 2024
Respuesta de MJ, el 20 feb. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

6/10 Aceptable

Sofia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Overall I would give my stay a 3.5 out of 5. The hotel is clean and overall cute. The staff was nice but when I asked for new sheets and towels they seemed to forgotten about my request. The room is a bit small but comfortable for 2 people max. The heater although on full temp and full power did nothing but push out cold air. Along with the charges for amenities I don’t believe that the charge for 20 bucks per night is reasonable since you don’t get much out of it. In the room you are given 2 water bottles for the entirety of your stay unless asked for more. Water along with the coffee and sugar and cream should be accessible for guests especially water. Overall the stay was fine.
Se hospedó 2 noches en febrero de 2024
Respuesta de MJ, el 15 feb. 2024
Thank you very much for your review!

10/10 Excelente

Tamar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de MJ, el 15 feb. 2024
Thank you!

10/10 Excelente

Jessica Leigh

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Lauren, el 4 mar. 2024
Hi Jessica,Thank you for choosing Staypineapple! We're very glad you enjoyed your stay and hope to see you again next time you're in Boston.

10/10 Excelente

Wilky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I don't like the washroom, the flushing is so loud and the shower is not strong enough. The rest is wonderful.
Se hospedó 2 noches en enero de 2024
Respuesta de Ben/Restaurant Manager, el 2 feb. 2024
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. Your comments in regards to the flushing and water temperature have been noted! Thank you for your feedback and we hope to see you again in future travels!

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Se hospedó 1 noche en enero de 2024
Respuesta de MJ, el 30 ene. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Salim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good
Se hospedó 1 noche en enero de 2024
Respuesta de Ben/Restaurant Manager, el 27 ene. 2024
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Ben/Restaurant Manager , el 27 ene. 2024
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

8/10 Bueno

Evangeline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
THE GOOD.. Beautiful hotel. Decor, energetic. Delightful staff. Perfect location. Bar and restaurant okay. THE NOT SO GOOD.. Please be aware you'll pay a DAILY amenity fee - and I quote: for turning on the TV 👀, Keurig coffee in prefilled Kcups from yesteryear, prefilled creamer filled with preservatives from yesteryear, NO fridge, bottled water (and not the Acqua Finna from the lobby's fridge) Wi-Fi and bicycles. All of which I did not use. At the very least include it in the price with boutique quality amenities (fresh beans and a fridge to store creamers of all kinds)... Quality over Quantity. Not forced with subpar returns.
Respuesta de Ben/Restaurant Manager, el 27 ene. 2024
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

6/10 Aceptable

Tom

Se hospedó 1 noche en enero de 2024
Respuesta de Ben/Restaurant Manager, el 27 ene. 2024
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de MJ, el 30 ene. 2024
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

6/10 Aceptable

Maya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very cold in winter - old leaky windows, and heating didn't work. Sound travels between rooms and hallway. It is an old building that was nicely renovated on the surface but still has issues of an old residential building. Good location.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ben/Restaurant Manager , el 3 feb. 2024
Thank you for your review and sharing your feedback! We appreciate you having chosen us for your recent stay and we sincerely apologize for falling short in any way. We will continue to do our best to improve in any area we can. We have work to do. We do hope you will consider staying with us again in the future, we would love to get another chance to make a positive impact on your stay! Thank you.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en diciembre de 2023
Respuesta de Ben/Restaurant Manager, el 27 ene. 2024
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 Excelente

Cori

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfy bed and clean room
The hotel room was very clean. They pay nice attention to detail with the decor. Many reviews said the bathroom was small, and I agree. However my husband and I were only there for one night, and he's 6'2. We were both comfortable, and he felt comfortable showering since the shower was more spacious. Because of the size of the room it's great for a long weekend or a 2 day trip!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ben/Restaurant Manager, el 27 ene. 2024
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, and we sure hope you will return for Happy Travels!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love the quirkiness
Tastefully furnished with a little quirkiness, makes the small rooms a pleasant stay. I have stayed here three times so far
Se hospedó 1 noche en diciembre de 2023
Respuesta de MJ, el 6 ene. 2024
Thank you for review! We hope to see you again soon!

10/10 Excelente

Christina

Se hospedó 4 noches en diciembre de 2023
Respuesta de Ben/Restaurant Manager, el 2 feb. 2024
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not expensive. Quiet neighbors. Room was little too warm, but regulated by cracking ope a window.
Se hospedó 3 noches en diciembre de 2023
Respuesta de MJ, el 6 ene. 2024
Thank you Barbara! :)

10/10 Excelente

Kyoko

Se hospedó 2 noches en diciembre de 2023
Respuesta de MJ, el 6 ene. 2024
Thank you Kyoko! :)

10/10 Excelente

Crystal

Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ben/Food and Beverage Manager, el 17 dic. 2023
Thank you from the core of our Pineapple heart for the great review!

8/10 Bueno

Nancy

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Das Zimmer war schön eingerichtet, leider war das Fenster kaputt und es war sehr kalt. Unser Zimmer lag neben der Flurtür, welche sehr laut war. Für zwei große Koffer nicht geeignet.
Respuesta de MJ, el 15 feb. 2024
Guten Tag, es tut mir sehr leid zu hören, dass Ihr Aufenthalt nicht so angenehm war, wie wir es uns gewünscht hätten. Ich hoffe, Sie geben uns noch eine Chance.Vielen Dank und einen schönen Tag.

10/10 Excelente

Lorey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was one of my favourite hotel rooms on my recent travels through the US! Really cute decor, very clean, large comfortable bed and cosy bedding. Coffee and coffee machine provided, and robes which is just a really nice touch! It was very quiet, even though there is a bar underneath the hotel - you cannot hear this in the room. Walking distance to everything Back Bay has to offer, and close to public transport. I highly recommend this hotel and will stay again when I next go to Boston.
Se hospedó 2 noches en noviembre de 2023
Respuesta de MJ, el 24 nov. 2023
You made our Pineapple day with your review…..we love the hotel business because we can make people happy. Thank you! Thank you and best regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
快適なホテル
駅からの距離が少しあるのと、周辺に店が少ないのを除いては、比較的快適に過ごせた。
Se hospedó 2 noches en noviembre de 2023
Respuesta de MJ, el 12 nov. 2023
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 Bueno

Hiroyuki

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
駅から少し歩くのと、周辺に店があまりないことを除いては、比較的快適に過ごせた。
Se hospedó 1 noche en noviembre de 2023
Respuesta de MJ, el 12 nov. 2023
Thank you very much for staying with us here at Staypineapple Boston and we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 Bueno

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Such a cute little boutique hotel in a fun part of town. Walkable (by our standards anyway) to almost anything you'd like to see in and around downtown Boston.
Se hospedó 1 noche en noviembre de 2023
Respuesta de MJ, el 10 nov. 2023
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

maggie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just stay here!
Great location and the staff was amazing. The room itself was small but clean and had everything you would need including cozy robes and blankies. The bar was a lot of fun in the evening, as well.
Se hospedó 1 noche en noviembre de 2023
Respuesta de MJ, el 10 nov. 2023
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!

10/10 Excelente

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wacky and fun
The decor is crazy, but so well done you just have to smile and kind of feel in on the joke in the best possible way.
Se hospedó 2 noches en octubre de 2023
Respuesta de MJ, el 10 nov. 2023
Thank you very much for staying with us here at Staypineapple Boston, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!MJ

8/10 Bueno

George

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was fine, small rooms but comfortable enough. Quite a few options for restaurants in the area and about a 5 minute walk to public transportation. Overall, a pleasant stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Ben/Pineapple Cookies and Coffee Manager, el 27 oct. 2023
Thank you so much for choosing to stay with us at Staypineapple Boston! We always aim to offer comfortable accommodations. I am thrilled to hear you had a pleasant experience in our Pineapple home.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
They do everything right.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ben/Pineapple Cookies and Coffee Manager, el 27 oct. 2023
Thank you very much for choosing to stay with us here at Staypineapple Boston. We love that you enjoyed your experience, a few words can go a very long way! We sure hope you will return for Happy Travels.

10/10 Excelente

Zhexi, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Ben/Pineapple Cookies and Coffee Manager, el 27 oct. 2023
We're glad you enjoyed your stay - we appreciate the awesome rating. We hope to see you soon and thank you for choosing Staypineapple!