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Opiniones de Airport International Hotel Brisbane

4 out of 5
Airport International Hotel Brisbane
528 Kingsford Smith Drive, Hamilton, QLD

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 397 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 406 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 127 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 28 de 1001 opiniones" "

8.6/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Connie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were very happy with our large, one bedroom suite at the back of the hotel. There was a lovely, little garden and patio at the back of our unit. The gardens all around the property were beautiful. The staff were helpful and caring. The location is amazing, 8 minutes from airport, within minutes to walk to the lovely garden-lined river boardwalk, the fabulous IGA, the night market, great food in every direction. And there is a complete kitchen with coffee etc., and ICE in the freezer. Yes, the hotel is a wee bit tired but it has so many positives…great shower, so quiet. And this is the only hotel in Brisbane that would accommodate us for one night over the huge Brisbane NRL weekend and still provide a reasonable price. Very impressed. Thank-you!
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Ricky

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No serving of room, basic and rough and unfriendly staff, we checked in around 3.30 and they took further $100 deposit as we were late checking in. Said we would get back, did this invade we didn’t show ….but check in is any time after 2 pm , they had better credit It back
Se hospedó 2 noches en mayo de 2024
Respuesta de Reception. , el 13 may. 2024
Hello Ricky,Thank you for your feedback. If you would like to elaborate further regarding your recent stay with us, you are welcome to contact us direct. We apologise if you felt that our staff were unfriendly and can confirm that this is not the experience, we want our guest to have. We do process a 100 security deposit on arrival which is released upon departure. Regards,Reception.

8/10 Bueno

Gerry, Macleay Island

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the airport, comfortable bed and clean room.
Se hospedó 1 noche en mayo de 2024
Respuesta de Reception. , el 13 may. 2024
Hello Gerry,Thank you for your feedback!Regards,Reception.

2/10 Terrible

QIUMEI

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Reception, el 16 abr. 2024
Hello. We would appreciate an explanation of this poor review, if you wouldn't mind reaching out to us directly so that we know where we can improve.

6/10 Aceptable

Harry

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Room had only one curtain, pool all green.
Se hospedó 1 noche en abril de 2024
Respuesta de Reception. , el 10 abr. 2024
Hello Harry,Thank you for leaving us a review. We will have housekeeping check the room.Regards,Reception.

10/10 Excelente

warren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed 3 days and were very happy with the cleanliness and staff appreciation; everyone was friendly and helpful. Close by are restaurants and public transportation including water taxi. Big thumbs up!
Se hospedó 3 noches en abril de 2024
Respuesta de Reception, el 25 abr. 2024
Thank you for your review!

6/10 Aceptable

David, Cooranbong

Viaje de negocios, Viaje familiar
Le gustó: Limpieza y servicio y personal
Not the best expected a bit more of the toilet ammenities.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 5 abr. 2024
Hi David. Thank you for your feedback. We are not sure what else you expect in terms of toilet ammenities. Feel free to contact us to let us know.

6/10 Aceptable

Melissa

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very old style bathroom with limited bench space. Hot water not working well as only able to use hot water tap and was Luke warm shower. Smelly drainage system in bathroom. Booked two room at the same time and were given rooms at the opposite ends of the facility not convenient at all.
Se hospedó 2 noches en abril de 2024
Respuesta de Reception, el 8 abr. 2024
Hi Melissa,Thank you for your review. We will be sure to take your feedback on board. Please note that you booked both rooms separately, and two completely different room types at that. We do our best to put rooms close together but we cannot change the layout of the building unfortunately. We will assume that the issues outlined with the water/drains were found in both rooms and will attend to it immediately. Thank you,Reception

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front office staff were excellent and very accommodating.
Se hospedó 2 noches en marzo de 2024
Respuesta de Reception. , el 2 abr. 2024
Hello Paul,Thank you very much for the great review! We appreciate it and hope you return to stay with us again.Regards,Reception.

10/10 Excelente

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good and everything went as planned.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception. , el 31 mar. 2024
Hello Dan,Thak you for the rating and for leaving us a review! We appreciate it.Regards,Reception

8/10 Bueno

Serge

Viaje en pareja
Le gustó: Servicios
For one night it’s was fine Little bit far from downtown A lot of restaurants around Nice parkon the other side of the street and a small boardwalk along the river
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception. , el 30 mar. 2024
Hello Serge,Thank you for leaving us a review! Regards,Reception.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 25 mar. 2024
Thank you for your review!

10/10 Excelente

Dianne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked here for one night as we flew in from Sydney and we boarded a cruise the next day. Great location and perfect for our needs. Within walking distance of shops, transport including the city cat and we caught the bus into the city, would definitely stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 25 mar. 2024
Thank you for your kind review! We would love to welcome you at our property again.

8/10 Bueno

Stephen

Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 12 abr. 2024
Thank you, Stephen.

6/10 Aceptable

Barry

Se hospedó 2 noches en marzo de 2024
Respuesta de Reception. , el 18 mar. 2024
Hello Barry,Thank you!

8/10 Bueno

Dan

Le gustó: Limpieza y servicio y personal
Good place. Would be nice to have a shuttle service to the airport.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reception, el 7 mar. 2024
Thank you for giving us your feedback. We hope to see you soon.

10/10 Excelente

Mary Anne

Se hospedó 2 noches en marzo de 2024
Respuesta de Reception. , el 25 mar. 2024
Hello Mary-Anne,Thank you!Regards,Reception.

6/10 Aceptable

Lauren

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff were absolutely lovely, the place was just a bit run down. There was a leak in the roof of my room that was quite bad
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception, el 26 feb. 2024
Hello Lauren,We appreciate your feedback and have noted for maintenance to check room for leaks. We are pleased that you found our staff to be "absolutely lovely" and will be sure to pass your comments onto them. We hope to see you again soon.Regards,Reception.

10/10 Excelente

Peter

Se hospedó 1 noche en febrero de 2024
Respuesta de Reception. , el 20 mar. 2024
Hello Peter,Thank you very much for rating us a 5 out of 5! We appreciate it!Regards,Reception.

8/10 Bueno

Lawrence

Viaje familiar
Comfortable value for money
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 19 feb. 2024
Hello Lawrence,Thank you for rating us a 4 out of 5! we appreciate it and look forward to welcoming you back again.Regards,Reception

10/10 Excelente

Young Chan

Se hospedó 2 noches en febrero de 2024
Respuesta de Reception, el 19 feb. 2024
Hello Young Chan,Thank you very much for rating us a 10! we appreciate it and hope you choose to stay with us again. Regards,

8/10 Bueno

Angelos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and was a good size with nice pool. Only problem is not much activities, however public transport was handy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 19 feb. 2024
Hello Angelos,Thank you for leaving us a review. There are many activities to see and do when visiting Brisbane! The reception staff would have been more than happy to help you. We have pamphlets in reception and there is a QR Code that you can scan which connects you to the "Brisbane City" app. Regards,Reception.

10/10 Excelente

Gillian

Se hospedó 1 noche en enero de 2024
Respuesta de Reception. , el 20 mar. 2024
Hello Gillian,Thank you very much! We appreciate you rating us a 5 out of 5!Regards,Reception.

10/10 Excelente

Brian

Se hospedó 1 noche en enero de 2024
Respuesta de Reception. , el 20 mar. 2024
Hello Brian,Thank you very much for rating us a 5 out of 5! We appreciate it!Regards,Reception.

10/10 Excelente

Helen

Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 14 feb. 2024
Hello Helen, Thank you for your raving review! Regards, Reception

8/10 Bueno

Timothy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location.
Se hospedó 3 noches en febrero de 2024
Respuesta de Reception, el 14 feb. 2024
Hello Timothy, Thank you for your review! We look forward to having you back in the future! Regards, Recpetion

10/10 Excelente

Mike

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
People were excellent - we were early and our room was not ready, so they took our bags (5 very heavy) and put them in the room for us while we went and found a lunch nearby. At about 5pm we walked to the wharf area nearby and had a great dinner. A bit of a walk for near 80-year-olds but not bad. Great place
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 15 feb. 2024
Hello Mike,Thank you for the great review! we appreciate it! Where possible we can have our staff assist guests with their luggage. Our location is very convenient to everything, and we are pleased you enjoyed your stay with us. Regards,Reception.

8/10 Bueno

Kaziah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Receptionist were lovely and kind, nice area and close to everything! Didn’t have to walk far to go out for dinner which was very convenient. Would definitely visit again!
Se hospedó 2 noches en febrero de 2024
Respuesta de Reception, el 15 feb. 2024
Hello Kaziah,Thank you very much for your feedback! We will be sure to pass your comments onto the reception staff and are pleased that you will return to stay with us again. Regards, Reception.

10/10 Excelente

Angela

Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always a pleasure staying here. Plenty of food options and an easy drive to the airport. Free parking is always a bonus!
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 6 feb. 2024
Hello Angela, Thank you for your review! We look forward to you staying in the future! Regards, Reception

8/10 Bueno

Kathryn

Viaje en grupo
Le gustó: Servicios
No le gustó: Servicio y personal y condiciones de la propiedad
Plenty of room in the motel rooms. Close to meal options.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 6 feb. 2024
Hello Kathryn, Thank you for your review! We are pleased to hear you had a great stay! Regards, Reception

4/10 Malo

Kevin

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was the wrong room. We ordered 2 beds for 3 people and we only got 1 bed. They close at 7pm
Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 6 feb. 2024
Hello Kevin,We apologise for your recent experience with us. You forgot to mention in your review, that our after-hours service Nitel were able to upgrade you to a 2 Bedroom Apartment.Regards,Reception.

6/10 Aceptable

Helen

Se hospedó 1 noche en febrero de 2024
Respuesta de Reception, el 6 feb. 2024
Hi Helen, Thanks for your review! Regards, Reception

8/10 Bueno

Seung Chul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its location is close to airport, and also has restaurant nearby. We were staying for one night before departing from Brisbane. So the close to airport is main point.
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 6 feb. 2024
Hello Seung Chul, Thank you for your review! we are glad you had a nice stay! Regards, Reception

4/10 Malo

Scott

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 15 feb. 2024
Hello Scott,Please feel free to reach out to us directly if there were any concerns during your stay with us. We are always looking at ways in which we can improve our service. Regards, Reception.

8/10 Bueno

Gwen

Viaje en pareja
Le gustó: Servicios
We found it difficult to find
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 31 ene. 2024
Hi Gwen, Thanks for your review! We are looking forward to seeing you back in the future! Regards, Reception

6/10 Aceptable

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 23 ene. 2024
Hi Christian, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 Bueno

Alix

Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 7 feb. 2024
Hello Alix,Thank you for your review! We look forward to seeing you in the future! Regards, Reception

8/10 Bueno

Mary Anne

Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 23 ene. 2024
Hi Mary Anne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

10/10 Excelente

Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent. Comfy bed. Will stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 23 ene. 2024
Hi Wayne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 Bueno

Jody

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonably priced, good amenities and close to the airport.
Respuesta de Reception, el 23 ene. 2024
Hi Jody, Thankyou for your review! We look forward to having you stay again! Regards, Reception

4/10 Malo

Kim

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The only positive thing about this property is the staff. They were very helpful when on-site, however, the motel is old, worn and needs updating. Do not stay in room 150, as there are 8 or 10 air conditioning units attached to the outside wall backing on to the headboard. Iit sounds like you are sleeping at the end of the runway as it is noisy and the entire wall vibrates. After first night we changed rooms which was much quieter!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reception, el 6 feb. 2024
Hello Kim,Thank you for your review. You'll be pleased to know that we are in the process of renovating our property. If you choose to stay with us again, we will be more than happy to allocate you to quieter room. Regards,Reception.

8/10 Bueno

Kiria

Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 31 ene. 2024
Hi Kiria, Thank you for your review! We're glad you had a comfy stay! Regards, Reception

6/10 Aceptable

Emmanuel

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza y servicio y personal
Promixity to the city, easily accessible and safe. Room asssigned to me was malodorous, and had big visible stain on the carpet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 15 feb. 2024
Hello Emmanuel,We apologise for your recent experience with us. If you choose to stay with us again, we will be sure to allocate you one of the newly, renovated rooms, if completed by then. We do have our carpets cleaned regularly and are also in the process of having carpets replaced. Regards,Reception.

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en enero de 2024
Respuesta de Reception, el 23 ene. 2024
Hi Helen, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 Bueno

Prakash Srivatsan Sadagopa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely polite and friendly staff who helped with check in. The hotel is quite dated but rooms were very comfortable. In house restaurant wasn't functioning during the stay but plenty of food outlets in the neighborhood made it easy.
Se hospedó 2 noches en enero de 2024
Respuesta de Reception, el 31 ene. 2024
Hi Prakash, Thank you for your review! Our great location makes it very easy for outsourced restaurants and cafes. We are glad you enjoyed your stay and look forward to seeing you again in the future! Regards, Reception

8/10 Bueno

Rebecca

Le gustó: Limpieza, servicio y personal, servicios
Great little property near the airport and about 5 min walk from the local pub and eateries along the waterfront. Only disappointed about the wifi at the property, there are multiple ones to connect to but unfortunately none have strong access and constantly dropped out. I imagine this is the telco’s fault as there was little phone service at the property as well, hopefully it gets upgraded! I will stay again, staff were lovely and the cleaning staff always greeting you with a smile on their faces!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Reception, el 31 ene. 2024
Hello Rebecca, Thank you for your review! We have had some problems in the past with the WiFi, it is looking at being upgraded. We're glad you enjoyed your stay! Regards, Reception

10/10 Excelente

Tai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 23 ene. 2024
Hi Tai, Thankyou for your review! We look forward to having you stay again! Regards, Reception

8/10 Bueno

Donna

Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 23 ene. 2024
Hi Donna, Thankyou for your review! We look forward to having you stay again! Regards, Reception

10/10 Excelente

wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room was very clean, front staff very friendly and helpful will certainly stay again
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 2 ene. 2024
Hello Wayne, Thank you for your review! Regards, Reception

10/10 Excelente

Jenny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Reception, el 2 ene. 2024
Hello Jenny, Thank you for your review! We look forward to seeing you again soon! Regards, Reception