We are so sorry you did not enjoy your stay, your comments have been shared with our team

Dear Christopher, thank you for taking the time to evaluate your recent stay with us. I appreciate you acknowledging the nature of the building and how that effects the room layout and dimensions. If you do visit us again I would recommend asking a member of staff to check the controls of the air-conditioning system to ensure your comfort. We also were glad to hear that you had got the most out of the local attractions.

Dear Andy, many thanks for rating us so highly.

Dear Julian, many thanks for rating us so highly.

Dear Julian, many thanks for rating us so highly.

Dear Julian, many thanks for rating us so highly.

Dear Robert, many thanks for rating us so highly.

Dear Nupur, thanks for feeding back on your recent stay, we are pleased you enjoyed it.

Dear William, thank you for taking the time to review your stay, very much appreciated. I am glad that you generally had a positive experience.

Dear Jay, I am so glad that you seemed to enjoy your stay so much. We look forward to welcoming you again soon.

Dear Julian, many thanks for rating us so highly.

Dear Jack, thank you for taking the time to feed back on your recent stay and grade us so highly. We look forward to hopefully seeing you again soon.

Dear Howard, thank you for grading us so highly, much appreciated.

Dear Robert, thanks for taking the time to score us so generously.

Dear Howard, many thanks for taking the time to grade us so highly, very much appreciated.

Dear James, many thanks for taking the time to grade us so highly, we look forward to seeing you again soon.

Dear Nicholas, thank you for grading your recent stay with us.

Dear Andrew, thank you for grading your stay with us so highly, very much appreciated.

Dear Natasha, thank you so much for grading us so generously on your recent stay. We hope to welcome you again soon.

Dear Roger, thank you for commenting on your recent stay with us, it is always appreciated.

Dear Liam, thanks for taking the time to provide such kind comments, it is much appreciated. We hope we can look forward to welcoming you again at some point.

Dear Kwok Wing, thank you for taking the time to give us such a positive grade, it is appreciated.

Dear Fay, thank you so much for grading us so highly, it't greatly appreciated.

Dear Peter, thank you for taking the time to evaluate you stay with us so positively.

Dear Sarah, we are so pleased that you enjoyed your stay with us to such a great extent. We hope that you get the chance to come back and stay with us again.

Hi Laura, thanks or taking the time to grade your recent stay with us, it is much appreciated.

Dear Jane, thank you for providing us with such as generous score relating to your recent stay, it is much appreciated.

Dear David, thank you for taking the time to grade your recent stay with us, it is always much appreciated.

Dear Russell, thank you for taking the time to comment on your stay with us. I am glad that you generally enjoyed the hotel, but was sorry to hear about the noise issues.

Dear David, thank you for taking the time to grade your recent stay experience. Always gratefully received, we look forward to hopefully welcoming you back soon.

Dear Robert, we are very pleased that it appears you enjoyed your recent stay with us. We hope to see you again soon.

Dear Alison, thanks for taking the time to grade us so generously, it is very much appreciated. We hope we can welcome you back soon.

Dear Beverley, thank you for taking the time to kindly grade your recent stay with us.

Dear Flavia, thank you for rating us so highly it is much appreciated. We hope to see you again soo.

Dear Scott, I am pleased that you seemed to enjoy your recent stay so much, thanks for taking the time to score us.

Hi Andrew, thank you for taking the time to grade us so highly for your recent stay.

Dear Clare, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

Dear Philip, Thank you for leaving us your feedback. It's lovely to hear that you enjoyed so many aspects of your stay.

Dear Adam, Thank you for leaving us your review! We hope to welcome you back here again soon.

Dear Marcus, thank you for taking the time to comment on your stay, it is always appreciated.

Dear Maureen, thank you for taking the time to feed back on your stay, we are very grateful. I will pass on your comments to the Restaurant team and raise the issue re the window with our Housekeeper.

Dear Anthony, thank you for taking the time to grade your recent stay, it is much appreciated.

Dear Katerina, Thank you for taking the time to leave your feedback.

Dear Joanna, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated. We hope to see you again very soon.

Dear Jo, Thank you for leaving us such a brilliant review! We hope to see you back here again soon.

Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

Dear Simon, Thank you for leaving us your feedback. We hope to welcome you back here soon.

Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

Dear Harvey, Thank you so much for leaving us a 10/10 review! It's lovely to see you enjoyed your stay with us, and we hope to see you again here soon.

Dear Philip, many thanks for taking the time to grade us so generously on your recent stay, it is much appreciated and we hope to see you again very soon.