Área de parrilladas y picnic

Opiniones de Days Inn by Wyndham Brooksville/Dade City

2 out of 5
Days Inn by Wyndham Brooksville/Dade City
6320 Windmere Rd, Brooksville, FL

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 263 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 271 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 195 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 128 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 146 de 1003 opiniones" "

6.6/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

6.4/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eddie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena atencion
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 1 mar. 2024
Dear Eddie,Thank you for your positive review! We are delighted to hear that you received very good attention during your stay. If there is anything specific you would like to share about your experience or if you have any suggestions, please feel free to let us know. We appreciate your feedback and look forward to hosting you again in the future.Sincerely,Hotel Manager

6/10 Aceptable

Igor

Viaje en grupo
Le gustó: Servicio y personal y servicios
El precio, el desayuno fue bueno y el encontrar personas que hablaban en español fue de gran ayuda
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 26 feb. 2024
Dear Igor,Thank you for sharing your feedback with us. We are pleased to hear that you found our breakfast satisfactory and that our Spanish-speaking staff members were helpful during your stay. We strive to create a welcoming and inclusive environment for all our guests. If there are any specific areas where we can improve or if you have additional comments, please feel free to let us know. We appreciate your input and hope to have the opportunity to enhance your experience on future visits.Sincerely,Hotel Manager

10/10 Excelente

Jose

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 20 mar. 2024
Dear Jose, Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe in providing a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excelente

Reynaldo

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 12 feb. 2024
Dear Reynaldo,Thank you for your 5-star rating! We're delighted to see that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your satisfaction is important to us, and we look forward to providing you with excellent service during your future visits.Sincerely,Hotel Manager

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 6 noches en enero de 2024
Respuesta de Hotel Manager, el 5 feb. 2024
Dear Guest,Thank you for your positive feedback! We are thrilled to hear that you had a good experience during your stay. If there are any specific aspects you enjoyed or if there's anything we can improve upon, please let us know. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay.Sincerely,Hotel Manager

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager, el 14 nov. 2023
Dear Guest,We appreciate your positive feedback and are delighted to hear that you had a good experience during your stay with us. Thank you for taking the time to share your thoughts, and we hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager

6/10 Aceptable

Maryle

Viaje en pareja
Le gustó: Servicios
Se puede pasar bien si es q vas a descansar
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel manager , el 27 sept. 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Malo

Nubia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Hotel Manager, el 21 sept. 2023
Dear Guest,We're sorry to hear that your experience didn't meet your expectations, resulting in a 2-star rating. Your feedback is important to us, and we'd like to understand better what went wrong during your stay. Please reach out to our management team directly so we can address your concerns and work towards improving our services.Sincerely,Hotel Manager

6/10 Aceptable

Wanda

Se hospedó 5 noches en septiembre de 2023
Respuesta de Hotel Manager, el 7 oct. 2023
Dear Wanda,We appreciate you taking the time to provide us with your feedback. We're sorry to hear that your experience was only satisfactory, and we would like to understand better how we can improve. If you have any specific comments or suggestions, please feel free to share them with us. Your input is valuable, and we hope to have the opportunity to enhance your experience during future stays.Sincerely,Hotel Manager

2/10 Terrible

Richard, Miami

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
FALTA DE LIMPIEZA, LA ESTRUCTURA EN MUY MALAS CONDICIONES!!
Respuesta de Hotel Manager, el 23 feb. 2023
Dear Guest,Thank you for your feedback. We're sorry to hear that the room was not clean. We'll be sure to pass along your feedback to our housekeeping staff so they can make sure this doesn't happen again.Sincerely,Hotel Manager

2/10 Terrible

Alexis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2022
Respuesta de Hotel Manager, el 3 dic. 2022
Dear Guest,Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests, which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excelente

Iris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia
Súper cómodo y limpio
Se hospedó 2 noches en febrero de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
Las camas muy duras y los de limpieza muy maleducados hablando fuerte cuando tú estabas durmiendo
Se hospedó 2 noches en marzo de 2021
Respuesta de front Desk, el 20 mar. 2021
Thank you

10/10 Excelente

Iris

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio al hacer el check in y un acceso rápido a restaurantes, gas y al highway.
Se hospedó 2 noches en febrero de 2021
Respuesta de front Desk, el 20 mar. 2021
thank you

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje en pareja, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente servicio y un check in bien rápido, acceso rápido al highway y comida me volveria a quedar muchas veces mas.
Se hospedó 2 noches en febrero de 2021
Respuesta de front Desk, el 20 mar. 2021
Thank you

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de front Desk, el 20 mar. 2021
thank you

10/10 Excelente

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de front Desk, el 2 ene. 2021
Thank you for taking your time for review greatly appreciate it

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal y servicios
La atención al hacer el check in fue impersonal apurada y sin atención al cliente
Se hospedó 5 noches en enero de 2019

8/10 Bueno

Zonia

Excelente
Se hospedó 2 noches en agosto de 2018

10/10 Excelente

Carlos, Florida

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena peto debería de haber variedad en el desayuno no lo mismo todos los dias.
Se hospedó 4 noches en marzo de 2018

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was very comfortable and slept well. The room was very quiet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 12 may. 2024
Dear Nancy,Thank you for sharing your experience with us! We're delighted to hear that you found our beds very comfortable and enjoyed a peaceful night's sleep in our quiet rooms. Your feedback is valuable, and we'll be sure to share it with our staff. We look forward to welcoming you back for another restful stay!Sincerely,Hotel Manager

8/10 Bueno

Tiia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Tiia,Thank you for your feedback and 4 out of 5 rating on Expedia! We're glad to hear that you had a positive experience during your stay. If there's anything specific you'd like to share or if there are areas where we can improve to earn that extra star next time, please let us know. Your input is valuable to us, and we look forward to welcoming you back for an even better stay in the future.Sincerely,Hotel Manager

2/10 Terrible

David

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When checking in we were told they no longer accepted cats. Since we had prepaid they said we could stay, but they were not pleasant about it. The room was dirty and had live cockroaches. I have pictures of the cockroaches.
Respuesta de Hotel Manager, el 4 may. 2024
Dear David,We sincerely apologize for the experience you had during your stay. We understand the importance of clear communication and maintaining cleanliness standards. Your feedback is taken very seriously, and we will address these issues immediately to prevent any recurrence. We appreciate you bringing this to our attention and would like to discuss your stay further to make it right. Please contact us directly so we can assist you promptly.Sincerely,Hotel Manager

10/10 Excelente

Patricia

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front staff was awesome. Enjoyed our stay.
Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Patricia,Thank you for your perfect 5 out of 5 rating on Expedia! We're thrilled to hear that you enjoyed your stay and found our front staff to be awesome. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 Terrible

Wayne

Staffing was not good they had rooms but did not want to put anybody in they for some reason
Se hospedó 2 noches en enero de 2024
Respuesta de Hotel Manager, el 24 abr. 2024
Dear Wayne,We apologize for the inconvenience you experienced during your stay. Rest assured, we take guest feedback seriously and will address the issue with our staffing to ensure a more efficient and accommodating experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better stay.Sincerely,Hotel Manager

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 23 abr. 2024
Dear Linda,Thank you for sharing your positive experience with us on Expedia. We are thrilled to hear that you had a great stay. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

4/10 Malo

Steven

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Shower curtain was falling down,wall was half painted, toilet moved when you sat on it and ice machine was broken. The bed was very comfortable and the AC worked
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 21 abr. 2024
Dear Steven,Thank you for sharing your feedback about your recent stay. We apologize for the issues you encountered with the shower curtain, wall paint, toilet, and ice machine. Your comments are valuable to us, and we will address these concerns promptly to improve our services.We're glad to hear that you found the bed comfortable and that the AC worked well. If you decide to stay with us again, we hope to provide a more satisfying experience for you.Sincerely, Hotel Manager

10/10 Excelente

Tameika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its very peaceful and relaxing.
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Manager, el 21 abr. 2024
Dear Tameika,Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay peaceful and relaxing. Providing a tranquil atmosphere for our guests is important to us, and we're thrilled that we were able to meet your expectations.If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back for another peaceful stay.Sincerely, Hotel Manager

8/10 Bueno

william

Se hospedó 4 noches en abril de 2024
Respuesta de Hotel Manager, el 19 abr. 2024
Dear William,Thank you for your feedback on Expedia. We're glad to hear that you had a positive experience overall at our hotel. Our team works hard to ensure that guests have a comfortable and enjoyable stay. We appreciate your support and hope to welcome you back soon.Sincerely,Hotel Manager

6/10 Aceptable

christine

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 6 may. 2024
Dear Christine,Thank you for taking the time to share your feedback and for choosing to stay with us. We appreciate your honest rating and value your comments. If there are specific areas where you feel we could improve, please let us know so we can address them and enhance the experience for our guests. We hope to have the opportunity to welcome you back and provide a more enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Barbara, Fostoria

Viaje en pareja
No le gustó: Limpieza
There was no luggage rack. There was someone else’s hair in the bathroom when we arrived. The bathroom floor wasn’t even steeped. And the toilet seat was not cleaned properly. The breakfast was nice though.and the people at the front desk were very helpful.
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 24 abr. 2024
Dear Barbara,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced regarding the luggage rack, cleanliness of the bathroom, and toilet seat. Your comments are valuable to us, and we will work diligently to address these issues and improve our services. We're glad to hear that you enjoyed the breakfast and found our front desk team helpful. We hope to have the opportunity to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Manager

10/10 Excelente

Linda

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 4 may. 2024
Dear Linda,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had a great experience during your stay. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Burak

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager , el 13 abr. 2024
Dear Burak,Thank you for your rating! If there's anything specific you feel we could improve upon to enhance your experience in the future, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to welcome you back for an even better stay next time!Sincerely, Hotel Manager

2/10 Terrible

Dean, Hendersonville

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They had one king bed on the whole property it was on second floor upon arrival so I took what was available. They didn’t advise he that it was a smoking room of which I’m allergic too! I asked for a change but nothing available I was there a whole week and nothing BS. Then every night they allowed customers to smoke on that floor and party all night until 2 am! Some people have to work the next day. I was also advised only towels and bedding every three days. I only had on in 7 days and that’s because I requested it. Trash is taken out daily but shampoo and soap was not replaced. This is one of the worst motels I had visited and would highly recommend to look elsewhere!! The place was filthy and not clean at all but I had limited funds and couldn’t find anything in the area without driving 30 miles away.
Se hospedó 7 noches en abril de 2024
Respuesta de Hotel Manager, el 11 abr. 2024
Dear Dean,We apologize for the dissatisfaction and inconvenience you experienced during your stay. Providing a comfortable and accommodating experience for all our guests is important to us, and we regret that we fell short of meeting your expectations in several aspects. We apologize for the oversight regarding the smoking room, as well as the noise disturbances and cleanliness issues you encountered. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Sincerely, Hotel Manager

10/10 Excelente

Linda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
office staff very helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 10 abr. 2024
Dear Linda,Thank you for the comments. We're delighted to hear that our office staff was very helpful and had a good experience. Providing excellent customer service is a key focus for us, and we're glad that our staff members were able to assist you effectively. We hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager.

8/10 Bueno

Heinrich

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 30 abr. 2024
Dear Guest,Thank you for your review! We're glad to hear you had a positive experience overall. If there are any specific areas where you think we could improve to earn a higher rating next time, please feel free to share. We appreciate your feedback and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager

8/10 Bueno

pete

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a fantastic stay. The room was great and staff were above and beyond. Thank you.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 8 abr. 2024
Dear Guest,Thank you for the review. We are delighted to hear that you had a pleasant stay and enjoyed the friendly staff service, the nice room, and the overall experience. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come. Sincerely,Hotel Manager.

10/10 Excelente

John

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decent room for the money. Breakfast was basic but good and plenty to eat. No issues during our one night stay. Staff were friendly and helpful. Would stay again if the need arose.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 8 abr. 2024
Dear John,Thank you for the review. We are delighted to hear that you were pleased with the friendly and helpful staff service, the nice room, and the good breakfast. Our assurance to you is this: Staying with us again will give you a great experience. We look forward to serving you again soon.Sincerely,Hotel Manager.

8/10 Bueno

Robert

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 28 abr. 2024
Dear Robert,Thank you for your review and for choosing our hotel. We're glad you had a positive experience overall. If there were any specific areas you think we could improve to make your stay even better, we'd love to hear your suggestions. Your feedback helps us enhance our services for future guests. We hope to welcome you back for another great stay soon.Sincerely,Hotel Manager

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean Hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 3 abr. 2024
Dear Richard,Thank you for taking the time to share your feedback. We're thrilled to hear that you found our hotel clean during your stay. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Manager

10/10 Excelente

Lionel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was convenient
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 2 abr. 2024
Dear Lionel,Thank you for your excellent rating! We're thrilled to hear that everything was convenient during your stay. Your satisfaction is important to us, and we're delighted that you had a great experience. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another fantastic stay whenever your travels bring you back to our area.Sincerely,Hotel Manager

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 30 mar. 2024
Dear Richard,Thank you for your excellent review and 5-star rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Went for a weeding in Brooksville. The distance was a little daunting, but the staff was professional and polite and the room was clean. Thank you.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 28 mar. 2024
Dear William,Thank you for choosing our hotel for your stay during the wedding in Brooksville. We're delighted to hear that you found our staff professional and polite, and that you appreciated the cleanliness of your room. Your feedback is valuable to us, and we're glad we could contribute to a positive experience despite the distance. If there's anything else we can do to enhance your future stays, please let us know. We look forward to welcoming you back!Best Regards,Hotel Manager

2/10 Terrible

Sarah

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was dirty, smelled and was roach infested
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager, el 28 mar. 2024
Dear Sarah,We're sorry to hear that your experience with us did not meet your expectations. Your feedback is important to us, and we would like to understand more about your concerns to address them effectively. If you could provide us with specific details or areas where we fell short during your stay, we would greatly appreciate it. Your satisfaction is our priority, and we hope to have the opportunity to improve and make it right for you in the future.Best Regards,Hotel Manager

10/10 Excelente

Heather

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing nice staff and very clean room I’m going to continue my stay here
Se hospedó 1 noche en marzo de 2024
Respuesta de Dear Guest, Thank you for sharing your positive , el 28 mar. 2024
Dear Heather,Thank you for your fantastic 5 out of 5 rating on Expedia! We're thrilled to hear that you had an absolutely amazing experience with our nice staff and clean rooms. It's wonderful to know that you plan to continue your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. We appreciate your positive review and look forward to continuing to provide you with excellent service.Best Regards,Hotel Manager

10/10 Excelente

Vincent

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good spot
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 28 mar. 2024
Dear Vincent,Thank you for your excellent rating of 5 out of 5 on Expedia! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything specific you loved about your stay or any feedback you'd like to share, please feel free to let us know. We appreciate your positive feedback and hope to welcome you back for another outstanding stay in the future.Best Regards,Hotel Manager

4/10 Malo

Cajetta

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
Room barely be clean, microwave or refrigerator got food in them smh
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 28 mar. 2024
Dear Cajetta,We apologize for the cleanliness issues you encountered during your stay. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure a higher standard of cleanliness for our guests. If there's anything else you'd like to share or if there are any other areas where we can improve, please let us know. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Best Regards,Hotel Manager

2/10 Terrible

SUSAN

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
Toilet clogged. No parking-- had to park in restaurant area overnight! 1 very skinny blanket per bed--only sheets, no comforter as one would expect for hotel. Did not refresh coffee or clean rooms during stay. No kleenex in room. Left early due to toilet clogged!
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 26 mar. 2024
Dear Susan,We apologize for the issues you experienced during your stay with us. It's unfortunate that you encountered a clogged toilet, parking difficulties, inadequate bedding, and a lack of room amenities. Your feedback about the coffee and room cleanliness is noted, and we will address these areas to ensure a better experience for our guests. We apologize for any inconvenience caused and appreciate your understanding. If there's anything else you'd like to share or if you have any further comments, please feel free to reach out to us. We hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager

6/10 Aceptable

David

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
It was the cheapest hotel in the area. I asked for a non smoking room but, when I went into my room, it smelled a little like someone had been smoking in there. I asked the cleaning crew the next morning if I was in a smoking room and they said no, that they were all upstairs. I was hanging out outside of my room and I looked down on the ground in the yard in front and there was cigarette buds everywhere including near the picnic table. I had later checked out and I was waiting in the front for the rain to pass because I was riding my bike to Clermont from there and I noticed a lot of cigarette buds and a cigar bud right at the front entrance. Besides the smoking, when I first went into the room, I saw a small baby roach on the tub edge and killed it. Then I left to the store and came back and found a German Cockroach near the TV. I reported the roaches and they put in a workorder in right away to take care of it. The two little roaches weren't the problem. Almost every hotel has roaches and even the fancy ones do. If they cleaned up the cigarette buds, it would be a nice hotel. Maybe put some butt depots upstairs and hope the people put their cigarette buds in there instead of flicking them into the yard. Here's what happens when they flick a cigarette that is still lit downstairs into the yard. The smoke can travel into the rooms downstairs and that's probably what happened with my room making it smell a little like someone smoked in it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 26 mar. 2024
Dear David,Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you encountered during your stay, including the smoking smell in your room, cleanliness concerns, and the presence of roaches. Your feedback is important to us, and we will address these issues to improve our guests' experiences. We appreciate your suggestion about cleaning up cigarette buds and will work on implementing measures to maintain a cleaner environment. We hope to have the opportunity to welcome you back in the future and provide a better experience.Sincerely,Hotel Manager