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Opiniones de Four Points by Sheraton Brunswick

3 out of 5
Four Points by Sheraton Brunswick
5308 New Jesup Highway, Brunswick, GA

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 152 de 422 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 104 de 422 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 422 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 54 de 422 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 422 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

8.2/10

Servicios

7.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose German

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Magnifico!!!
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Marvin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulosa,
Se hospedó 1 noche en septiembre de 2021

4/10 Malo

Ignacio, vitoria

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Cargo extra escondido
La estancia estuvo correcta, lo que NO dicen claramente es que tienes que pagar 12 dolares extras por concepto de Resort, para una noche y en epoca baja cuando el Resort no es posible utilizarlo con una temperatura de 7 grados. Lamentable.

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great host and stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Toni, el 2 may. 2024
Thank you so much for choosing Four Points! We're glad you have had a wonderful stay. We hope to see you again soon!

10/10 Excelente

Morgan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Toni, el 11 abr. 2024
Thank you for choosing Four Points! We hope to see you again soon.

8/10 Bueno

Cherish

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Did not like how the housekeeper opened the door to the room and the do not disturb was on the door and it wasn't check out time yet
Se hospedó 1 noche en marzo de 2024
Respuesta de Toni, el 11 abr. 2024
We sincerely apologize for the inconvenience! Thank you for letting us know about this as well. We hope the rest of your stay was wonderful.

10/10 Excelente

Yunier

Viaje familiar con niños
Le gustó: Servicio y personal
The staff was very friendly but the room was not cleaning correctly. There were dirty towels left behind. Hotel has a restaurant and there is two other restaurant at walking distance.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management , el 24 mar. 2024
Yunier, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excelente

Joseph

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 2 noches en marzo de 2024
Respuesta de Management , el 24 mar. 2024
Joseph, thank you for taking the time to leave us a feedback. We hope for the opportunity to host you again soon.

8/10 Bueno

Matthew

Se hospedó 1 noche en febrero de 2024
Respuesta de Management , el 24 mar. 2024
Matthew, thank you for taking the time to leave us review. We hope for the opportunity to host you again soon.

10/10 Excelente

Johnny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Toni, el 11 abr. 2024
Thank you for choosing Four Points! We hope to see you again soon

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice stay after a long drive on 95. Shawna at the front desk was excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Toni, el 11 abr. 2024
We're so glad to hear about your positive experience! Thank you for choosing Four Points for your stay and we hope to see you again soon.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Owner, el 23 ene. 2024
David, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Frances

Viaje en pareja
Le gustó: Condiciones de la propiedad
Dry clean and pleasant staff!
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 29 ene. 2024
Frances, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Alan

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 22 ene. 2024
Alan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 22 ene. 2024
Joshua, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Joshua, Sarasota

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 22 ene. 2024
Joshua, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

DOMINICK, Plainsboro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 8 ene. 2024
Dominick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Guy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Owner, el 3 ene. 2024
Guy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Aceptable

Shalonda

Le gustó: Limpieza, servicios, condiciones de la propiedad
It needs to be made very clear on all websites that the property will put a $100 hold on your debit cards. Microwaves need to be put in the rooms as well.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 3 ene. 2024
Shalonda, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excelente

TIFFANY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner, el 6 dic. 2023
Tiffany, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner, el 6 dic. 2023
Richard, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Aceptable

stanley

Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner, el 18 dic. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Damien

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was queit
Se hospedó 3 noches en noviembre de 2023
Respuesta de Owner, el 27 nov. 2023
Damien, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Veronique

Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner, el 6 dic. 2023
Veronique, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 2 nov. 2023
Steven, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Sharon

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 2 nov. 2023
Sharon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 Malo

Robert

On Sunday restaurant and bar not open. Hotel processes a pending $100 charge on your credit card and you have to trust them to reverse it. At 6 AM a wake up alarm that I did not set woke me up. Too many other options nearby. I’ll stay somewhere else
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 24 oct. 2023
Thank you for taking the time to share your feedback about your recent stay, Robert. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great except for lighting
Very comfortable and clean. Nice decor. The only complaint is the lighting, especially the bathroom. Very dim to get makeup on. The rest of the room you would have to turn every lamp on if you wanted normal lighting.
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 16 oct. 2023
Deborah, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Alma

Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 27 oct. 2023
Alma, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Viktar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wery nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner, el 6 oct. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Larry

Se hospedó 1 noche en agosto de 2023
Respuesta de Owner, el 6 oct. 2023
Larry, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 Terrible

Brian, Cincinnati

Se hospedó 1 noche en agosto de 2023
Respuesta de Owner, el 31 ago. 2023
Thank you for taking the time to share your feedback about your recent stay, Brian. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excelente

Ninad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Owner, el 6 jul. 2023
Ninad, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Shane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This was an excellent experience. Quiet, cozy bed, beautifully clean space with black out curtains and friendly staff. A perfectly close distance to historic Savannah, free parking. Happy we choose this as our option.
Se hospedó 1 noche en junio de 2023
Respuesta de Owner, el 23 jun. 2023
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 Excelente

Yerika

Se hospedó 2 noches en junio de 2023
Respuesta de Owner, el 4 jul. 2023
Yerika, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Ravish

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Every thing was excellent 👌
Se hospedó 1 noche en mayo de 2023
Respuesta de Owner, el 5 jun. 2023
Ravish, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Paula

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff there were very friendly and helpful. The three ladies who tend the bar and dining room are the BEST! I have been here three times now and will definitely stay here again. The only con: they have worse toilet paper in existence! It is practically see through.
Se hospedó 3 noches en mayo de 2023
Respuesta de Owner, el 15 may. 2023
Paula, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

6/10 Aceptable

Brett

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Staff was nice. The problem was our room was full of dust! The floors had so much dust you could see it clearly. Our bedside table was dirty with a ton of dust. It appears as though someone came in a did the bathroom and beds but didn't touch anything else. There was also trash still in the trash can.
Se hospedó 1 noche en abril de 2023
Respuesta de Owner, el 27 abr. 2023
Brett, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

10/10 Excelente

Joanne, Norfolk

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the fact that it was new - Very simple but workable design. The rooms were awesome. The staff were all very friendly and professional. We will stay here in the future - going back and forth to Florida.
Se hospedó 1 noche en abril de 2023
Respuesta de Owner, el 14 abr. 2023
Joanne, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

10/10 Excelente

Megan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spring break to Jekyll Island
Perfect Spring Break location! Jekyll Island is only 20mins away! Enjoyed 2 nights with 2 kiddos and the room was great! Most comfortable hotel mattress we’ve slept on!! Property was clean as was room, will definitely return! The Mexican restaurant across parking lot is great as well!! Only thing is I have to complain about was they really need a pool! Would make it perfect!
Se hospedó 2 noches en marzo de 2023
Respuesta de Owner, el 10 abr. 2023
Megan, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

2/10 Terrible

Judith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When booking thru another site the property does not make it clear it is a pay for breakfast restaurant
Se hospedó 1 noche en abril de 2023
Respuesta de Owner, el 10 abr. 2023
Thank you for taking the time to review us, Judith. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 Bueno

Cristian

Se hospedó 1 noche en abril de 2023
Respuesta de Owner, el 10 abr. 2023
Cristian, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 Aceptable

KEVIN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I could not check in when I got there, but was offered free breakfast for the inconvenience of having to change to a smaller room, and the wait to check in.
Se hospedó 1 noche en abril de 2023
Respuesta de Owner, el 5 abr. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Lev, woodside

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 30 mar. 2023
Lev, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Elaine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel clean & undated. Nice brief stay.
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 23 mar. 2023
Elaine, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Minnie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
So Sweet !
It Was Amazing very Quite and nice 😊
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 21 mar. 2023
Minnie, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Bueno

alan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in rep was polite but distant. I was led to believe there was a complimentary breakfast; but instead pay to order.
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 27 nov. 2023
Alan, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were extremely friendly and welcoming. Having a limited menu, but enough you don’t have to leave the property, was nice. After driving 8 hours I did not want to get back in the car in search for food. Also nice was the bar in the same dining area. The property had everything I could ask for.
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 20 mar. 2023
Paula, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

4/10 Malo

Allison

Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 3 abr. 2023
Thank you for taking the time to review us, Allison. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

2/10 Terrible

charles w

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
My daughter checked in at 10 pm and the room had not been cleaned. She had to wait over an hour for a room to be prepared. She felt sorry for the front desk person who had to leave clean the room.
Se hospedó 1 noche en marzo de 2023
Respuesta de Owner, el 8 mar. 2023
Thank you for taking the time to review us, Charles. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.