Dear Mayra,Thank you for sharing your experience with us.We are pleased to hear that you found our location convenient and appreciated the parking spaces.It's great to know that you enjoyed our Family Room setup and that the breakfast buffet met your expectations.Your feedback is invaluable to us as we strive to maintain high standards and provide exceptional service to all our guests.We look forward to welcoming you back for another enjoyable stay.Best Regards,Fatima LángGuest Relation Supervisor

Dear Christian,Thank you for your kind words.We are delighted to hear that you and your family enjoyed your stay with us and appreciated our facilities. We look forward to welcoming you and your family back for another wonderful stay in future.Best Regards,Fatima LánÍGuest Relation Supervisor

Dear Felicito, Thank you for your feedback.We are pleased to hear that you enjoyed our spa facilities and you had a lovely stay.We look forward to welcoming you back for another relaxing stay.Best regards, Fatima LángGuest Relation Supervisor

Dear Veljko,Thank you for your positive feedback.We are pleased to hear that you enjoyed the attractions, cleanliness, and the service provided by our staff during your stay.Ensuring a well-organized and comfortable environment for our guests is a top priority for us.We appreciate your kind words and look forward to welcoming you back in the future.Best Regards,Fatima LángGuest Relation Supervisor

Dear Gunhee, Thank you for sharing your experience! We're thrilled to hear that you enjoyed your stay at our resort and took advantage of our late checkout option. We hope to welcome you back again soon for another unforgettable getaway!Best regards, Fatima Láng Guest Relation Supervisor

Lieber Ercan,Wir freuen uns, dass Sie sich die Zeit genommen haben, uns ein detailliertes Feedback zu Ihrem letzten Aufenthalt bei uns zu geben.Es ist schön zu hören, dass Ihnen unsere Parkmöglichkeiten, die sauberen Zimmer und die Vielfalt an Pools gefallen haben. Wir freuen uns, dass Sie unsere Annehmlichkeiten als unterhaltsam und gepflegt empfanden.Wir entschuldigen uns für die Mängel, die Sie in Bezug auf die Qualität des Essens und den Service einiger unserer Mitarbeiter festgestellt haben.Seien Sie versichert, dass Ihre Kommentare zur Verbesserung an unser Team weitergeleitet wurden.Wir sind bestrebt, unser Speiseangebot zu verbessern und allen unseren Gästen einen einladenderen und aufmerksameren Service zu bieten.Wir schätzen Ihr Feedback, da es uns dabei hilft, kontinuierliche Verbesserungen anzustreben. Wir freuen uns auf die Gelegenheit, Sie wieder bei uns begrüßen zu dürfen und Ihnen ein noch besseres Erlebnis zu bieten.Mit freundlichen Grüßen,Fatima LangGuest Relation Supervisor

Dear Peter, Thank you for your lovely review. We are glad to read that you had a fantastic stay and you enjoyed your time. We would be more than happy to have you back in nearr future. Best regards, Fatima LángGuest Relation Manager

Dear Cham, Thank you for your kind feedback. We are happy that you enjoyed your stay and hope to see you in future.Best regards, Fatima Láng Guest Relation Supervisor

Dear Wolfgang, Thank you for your kind feedback. We are happy that you enjoyed your stay and hope to see you in future.Best regards, Fatima LángGuest Relation Supervisor

Gentile Salvatore, Grazie mille per aver condiviso la sua recensione. Siamo felici di sapere che siete tornati a visitare Budapest e che avete apprezzato la città e la nostra struttura. Speriamo che possiate tornare a visitare questa meravigliosa città e il nostro hotel in futuro. Sperando di rivedervi presto, le porgiamo Cordiali saluti, Fatima Láng Guest Relation Supervisor

Dear Guest, Thank you for sharing your feedback on your recent stay at our hotel. We appreciate your honesty and take all comments seriously as we strive to improve our services.We apologize for the inconvenience you experienced during your check-in. We will work on improving our efficiency during peak times.Regarding the cleanliness of the lobby bar's armchairs, we are disappointed to hear that they did not meet your expectations. Our housekeeping team will be alerted to ensure that such issues are promptly addressed to maintain a clean and comfortable environment for our guests.Your comments about the room condition help us identify areas where we can enhance our maintenance efforts.In regard to the service charges, we apologize for any lack of clarity in communicating this policy to you.We hope that you will consider staying with us again in the future, and we will do our best to exceed your expectations. Best regards, Fatima Láng Guest Relation Supervisor

Sehr geschätzter Gast,Vielen Dank für Ihre aufmerksame Bewertung unseres Hotels. Wir freuen uns sehr über Ihr positives Feedback zum Komfort unserer Betten und der Schwimmbäder. Es ist schön zu wissen, dass Sie während Ihres Aufenthalts eine großartige Erfahrung gemacht haben. Wir verstehen Ihre Bedenken hinsichtlich des Lärmpegels während der Mahlzeiten, der in der Hochsaison auftreten kann. Wir engagieren uns für die Förderung umweltfreundlicher Praktiken und werden unsere Bemühungen fortsetzen, unsere Gäste aufzuklären und zu ermutigen, auf ihre Auswirkungen auf die Umwelt zu achten.Wir hoffen, Sie in Zukunft wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen Grüßen,Fatima LángGuest Relation Supervisor

Dear Nurullah,thank you very much for your great feedback. We hope to welcome you back.Best regards,Fatima LángGuest Relation Manager

Dear Lior,thank you for sharing your experiences.We are sorry for the inconveniences you might have encountered with. We will address this issue and make sure to improve on this matter.We hope that your overall experience was great.We would love to welcome you back.Best regards,Fatima LángGuest Relation Supervisor

Dear Johan, Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay at our resort and enjoyed the live music during dinner. We're glad to hear that you were satisfied with our colleagues. It's wonderful to hear that you and your family loved the Spa area. We strive to create a welcoming and enjoyable atmosphere for families, and we're glad you had a fantastic time.Thank you again for your kind words and valuable feedback. We hope to have the pleasure of welcoming you back in the future for another great experience.Best regards,Fatima Láng Guest Relation Supervisor

Dear Louisa, Thank you for your valuable feedback on your recent stay at our hotel.We're thrilled to hear that you had an enjoyable visit overall. We're glad to know that our staff provided friendly and helpful service throughout your stay.We're delighted to hear that your room was clean, comfortable. It's great to know that you were sastisfied with the AC system as well. We're also glad you enjoyed the food selection. Our team takes pride in providing varied and high-quality dining experiences for our guests, and we're pleased that you appreciated our offerings.Thank you once again for your feedback, and we hope to welcome you back for a longer stay in the future. Best regards, Fatima Láng Guest Relation Supervisor

Dear Fariba, Thank you for your lovely review. We are pleased to read that you were satisfied with our colleagues and with the food selection as well. We are glad that you had a nice stay and hope to have you back in near future. Best regards,Fatima Láng Guest Relation Supervisor

Dear Michal, Thank you for sharing your feedback regarding your recent stay with us. We appreciate your positive remarks about the room and the location; it's great to hear that you enjoyed your overall experience.We understand your concern about the availability of water bottles for multiple guests in the room. We apologize for any inconvenience caused by not providing enough water bottles. Your feedback will be shared with our team to ensure we address this issue and make improvements in this area.Regarding the additional charges for certain amenities such as extra cups or ice, we apologize if this came as a surprise. We strive to provide a transparent pricing policy, but we will review our offerings to ensure that our guests have a clear understanding of what is included in their stay.We also appreciate your feedback about the slides and the wait time for those requiring floats. Our team is constantly working to enhance the guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Fatima Láng Guest Relation Supervisor

Lieber Thomas,Vielen Dank für Ihre nette Bewertung.Wir freuen uns zu hören, dass Sie Ihren Aufenthalt in unserem Hotel genossen haben. Wir freuen uns, dass Sie die Zimmer geräumig, gemütlich und sauber fanden.Es tut uns leid, wenn Sie die Kochgelegenheit in der Wohnung vermisst haben. Ihr Feedback ist für uns wertvoll und wir werden Ihren Vorschlag für zukünftige Verbesserungen berücksichtigen.Es ist schön zu hören, dass sowohl Erwachsene als auch Familien mit Kindern ihre eigenen Räume zum Entspannen und Spaß finden können. Wir freuen uns über Ihre Bemerkung für unser freundliches und hilfsbereites Personal. Unser Ziel ist es, exzellenten Service zu bieten und Ihren Aufenthalt unvergesslich zu machen.Wir hoffen, Sie in Zukunft erneut zu einem schönen Aufenthalt bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Fatima LángGuest Relation Supervisor

Dear Burak, Thank you for your kind feedback. It is great to hear that you had a pleasant stay in our hotel and you had lots of fun. We would be happy to welcome you back among out satisfied guests.

Dear Luka, Thank you for your brief but super rating.We are happy that you enjoyed your stay and hope to see yoz again soon. Best regards,