Vista frontal de la propiedad

Opiniones de K+K Hotel Opera Budapest

4 out of 5
K+K Hotel Opera Budapest
Revay Utca 24, Budapest

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 523 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 366 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 1003 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Dániel Horváth, el 25 abr. 2024
Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

8/10 Bueno

Gisela

Viaje familiar
Le gustó: Servicio y personal
Aunque tenía acceso a ascenso nunca me lo ofrecieron. Un día salimos a las 10 :30 am y ya no nos hicieron la habitación . Y el último día en el buffet , llegó un grupo antes y por lo tanto , no nos tocó fruta, ni platos limpios a pesar de que eran las 9 am
Se hospedó 4 noches en marzo de 2024
Respuesta de Réka, el 7 abr. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Excelente

Juan Carlos, Madrid

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
¡Un gran acierto! Un hotel perfectamente ubicado, con un personal amable y un mobiliario en perfectas condiciones. Sin duda todo un acierto. El hotel cuenta además con una pequeña sala de ejercicio y dos saunas, una de ellas infrarroja. Sobre la ubicación poco más se puede añadir, saliendo del hotel te topas con la Ópera y su parada de metro, el Parlamento está a menos de veinte minutos andando... A esto hay que sumar un precio ajustado. Relación calidad - ubicación - precio muy buena
Se hospedó 1 noche en noviembre de 2023
Respuesta de Réka, el 18 feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 Bueno

Irene Gerru

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fabulous location. Room size was decent however I booked a doble bed and it was zip and link. Normally I’m happy with it however in this occasion there was a big gap that could be felt between the beds which defeated the object of the exercise. Quiet location, right by the opera house. Plenty of coffee and food options nearby and walking distance to all main attractions.
Respuesta de Réka, el 31 ago. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Excelente

Ricardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Localización
Se hospedó 3 noches en agosto de 2023
Respuesta de Réka, el 31 ago. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Excelente

LAURA JULIANA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was perfect! Near to all
Se hospedó 1 noche en julio de 2023
Respuesta de Réka, el 31 ago. 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 Excelente

Pola Araceli

Se hospedó 1 noche en septiembre de 2022
Respuesta de Réka, el 21 oct. 2022
Dear Pola Araceli,Thank you for choosing our Kk Hotel Opera for your stay. We are really happy, that you were satisfied with our service.We truly hope, we have an opportunity to welcome in our Hotel in the nearest future.Best regrads,Réka WágnerFront Desk Supervisor

10/10 Excelente

Amaru

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and excellent value for the money
Se hospedó 2 noches en abril de 2022
Respuesta de Mark Evelley, el 27 abr. 2022
Dear Amaru, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your recent experience regarding your stay with us. I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the future again! Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

oscar

Se hospedó 1 noche en marzo de 2022
Respuesta de Mark Evelley, el 5 abr. 2022
Dear Oscar, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Mark Evelley Front Desk

10/10 Excelente

Cabdida, Andorra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicado, buena atención. Muy contentos sobretodo con Bianca, que se esforzaba mucho para que nos entendiéramos. Lástima del desayuno, poca variedad y se acumulaba mucha gente.
Se hospedó 2 noches en diciembre de 2019
Respuesta de Ferenc, el 18 dic. 2019
Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest. It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. I would also like to thank you for highlighting our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk. I am surprised to see that you were not satisfied with our breakfast. I would like to confirm that we do provide a buffet breakfast with sweet selection as well, moreover you can find various types of breads, strudels, jams, cereals, fresh fruits & vegetables, hot dishes, and on top of that we do offer various diary items upon request (gluten & lactose free items) without extra cost. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

8/10 Bueno

Foley

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2019
Respuesta de Ferenc, el 3 dic. 2019
Dear Foley, I am extremely happy to see that you had a memorable stay with us. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

8/10 Bueno

Javier

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Lilian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente hotel
Excelente hotel, habitación grande y cómoda, desayuno muy bueno. Ubicación excelente en un sector de tiendas de marca internacional y al lado del teatro de la Opera, 100% recomendable
Se hospedó 2 noches en octubre de 2019
Respuesta de Mark Evelley, el 25 oct. 2019
Dear Lilian, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay with us! I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

6/10 Aceptable

PALOMA, ESPAÑA

Viaje familiar
Le gustó: Limpieza
EL ESTABLECIMIENTO ESTA MIUY BIEN SITUADO, CERCA DE TODO, PERO EN RECEPCIÓN NOS TUVIERON ESPERANDO A LA ENTREGA DE LAS LLAVES UN BUEN RATO Y NO SE HICIERON CARGO NI DE LAS MALETAS.
Se hospedó 1 noche en agosto de 2019
Respuesta de Mark Evelley, el 19 sept. 2019
Dear Paloma, First of all thank you for choosing K+K Hotel Opera and sharing your recent experience with us. I am happy to see that we were able to exceed your expectations on some aspects and you enjoyed your stay overall. On the other hand i am sad to read that you had to wait at the reception desk for a while and it affected your stay so much. I really hope that your overall experience wasn't affected and you left with beautiful memories and we can welcome you back in the future. Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2019
Respuesta de Mark Evelley, el 29 ago. 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as well for sharing your experience regarding your stay with us! I hope we were able to exceed your expectations in every way and we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Ubicación excelente, habitación tranquila pero con reverberación interior. Buffet muy limitado de espacio y demasiado concurrido.
Se hospedó 3 noches en agosto de 2019
Respuesta de Mark Evelley, el 16 ago. 2019
Dear Valued Guest, Thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. We hope you enjoyed your stay and left with beautiful memories for Budapest and we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Buena opción. Bien ubicado. Algo quedado en el tiempo y limpieza mejorable.
Se hospedó 2 noches en julio de 2019
Respuesta de Mark Evelley, el 4 ago. 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay. I am so happy to see we were able to exceed your expectations on so many levels. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy moderno y céntrico, si te gusta caminar entonces hospedate aquí
Se hospedó 3 noches en julio de 2019
Respuesta de Mark Evelley, el 13 jul. 2019
Dear Valued Guest, Thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us. We hope you enjoyed your stay and left with amazing memories of our city and we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buenas las instalaciones. Excelente ubicación cerca de muy buenos lugares para cenar.
Se hospedó 2 noches en junio de 2019
Respuesta de Mark Evelley, el 10 jul. 2019
Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera as well for sharing your experience regarding your recent stay. I am more than happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again, Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación es inmejorable, en mi caso, el cuarto de baño se veía bastante anticuado
Se hospedó 4 noches en junio de 2019
Respuesta de Mark Evelley, el 27 jun. 2019
Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera as well for sharing your experience with us regarding your recent stay with us. I am happy to see that we were able to exceed your expectations and i truly hope you left with great memories. I hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

ignacio m.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo mejor el personal de recepcion
La ubicación es muy buena, está haciendo esquina con la hopera, a 5 minutos de la basílica de san Esteban y en general de casi todos los lugares turístico al tener la línea 1 a 1 minuto. La habitación era un poco antigua, la puerta de la ventana solo permitía que se abriera abatiendola. Lo mejor el personal de recepción, siempre atentos, sobretodo un recepcionista en prácticas de Almería, Sebastián, se desvivía por servirte, ojalá tengas mucha suerte.
Se hospedó 4 noches en junio de 2019
Respuesta de Réka Wágner, el 12 jun. 2019
Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I am glad that you liked our central location. I am happy that you were able to use our Hotel as a base for your city exploration. I especially would like to thank you for highlighting the attentive hospitality and customer care of our staff. As you experienced it yourself every member of our staff is making it their personal goal to attend to the needs of every guest in the hotel every single day. We drive to make everybody's stay as memorable as we can. We truly hope that we will have the opportunity of welcoming you soon again! Kind regards, Réka Wágner Front Desk Supervisor

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en mayo de 2019
Respuesta de Mark Evelley, el 31 may. 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. I am happy to see that we were able to exceed your expectations and i hope we can welcome you back in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy cerca de todo
Lo mejor la recepción y la ubicación
Se hospedó 3 noches en mayo de 2019
Respuesta de Mark Evelley, el 30 may. 2019
Dear Carlos, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay. I hope you had a wonderful stay with us, and especially thank you for highlighting our Reception staff. I hope we were able to exceed your expectations and you had an amazing stay with us. I hope we can welcome you back in the near future. Kind Regards, Mark Evelley Front Desk

8/10 Bueno

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendado.
Hotel muy bien localizado, área tranquila para descansar y muy cerca de todo. Personal muy amable. Habitación cómoda y silenciosa. Desayuno aceptable.
Se hospedó 3 noches en mayo de 2019
Respuesta de Mark Evelley, el 26 may. 2019
Dear Mario, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us. I am happy to read that we were able to exceed your expectations on so many levels. Thank you very much for highlighting our central location, we are proud to be located in the very heart of the city. I hope it made your journey through Budapest more easier. I hope we can welcome you back in the near future. Kind Regards Mark Evelley Front Desk

10/10 Excelente

antonio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Los mejores Sebastián y Noelia, se preocupaban por nosotros y estaban en todo momento pendientes, son informaron de todo muy profesionales atentos y simpáticos no como los demas
Se hospedó 4 noches en mayo de 2019
Respuesta de Mark Evelley, el 15 may. 2019
Dear Antonio, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for leaving a detailed comment about our staff members. I am so happy to see that Sebastian and Noelia took a good care of you, and i will address you comment to them as well. I hope you had a very pleasant stay with us and we can welcome you back in our Hotel. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El chico de recepción fue super atento, nos recomendó lugares de interés y sitios para comer, además nos reservo un taxi para volver al aeropuerto. La cama y las almohadas regulares, después de tres días acabe con dolor de cuello y espalda :(
Se hospedó 3 noches en mayo de 2019
Respuesta de Viktória Zsiros, el 13 may. 2019
Dear Valued Guest, Thank you so much for taking the time to complete a review following your recent stay with us. It made me really happy to read that our reception staff did their best to make your stay good and helped you with recommendations and organized transfer for you. On the other hand I am really sorry that you could not sleep well. As every people have their preference for pillows and mattress, it is hard to give the best for every each guest. In case you would let us know about your pain we could have provide you another pillow type and a topper mattress, that might help you. All in all I hope you liked our beautiful city and that we will have the possibility to welcome you again as our guest in the not so distante future. With kind regards, Viktoria Zsiros Front Desk

8/10 Bueno

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel bien ubicado sin elevador
Hotel bien ubicado con el único problema que no tiene elevador y nos tocó en el cuarto piso, nos ayudaron a subir las maletas y a darnos toda la información para tener una estancia placentera
Se hospedó 3 noches en mayo de 2019
Respuesta de Mark Evelley, el 15 may. 2019
Dear Carlos, Thank you very much for your comment. I am sorry to hear your situation on Budapest. However i would kindly ask you to check if you posted a comment to the good Hotel. We do have elevators in both of our wings, as well they are in plain sight if you enter our Hotel. I hope we can welcome you to our hotel in the future. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

jorge

Le gustó: Servicio y personal y comodidad de las habitaciones
Bien ubicado. Personal español muy amable. 4 estrellas justito. Las fotos de las paginas webs hacen parecer el hotel mejor de lo q es en realidad. Con todo la experiencia resulta satisfactoria.
Se hospedó 2 noches en abril de 2019
Respuesta de Mark Evelley, el 22 abr. 2019
Dear Jorge, First of all let me thank you for choosing us for your stay in Budapest as well for leaving us a detail feedback from your recent stay. It makes me so happy to see that our facilities were able to exceed your expectations. Also thank you very much for Highlighting our Spanish intern students, i am glad that they were able to help you during your stay with useful information. I hope we can welcome you back in our Hotel in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We love the hotel. Everything was ok. The location near to the trasports, bit also near to the center. The staff was very warm and helofull. We recoment the hotel.
Se hospedó 2 noches en marzo de 2019
Respuesta de Ferenc Dombai, el 25 mar. 2019
Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I would like to thank you for your nice comment about our fantastic location. We feel really lucky to be situated in the heart of Budapest, because it helps our guests discover the city easily even by walk. It makes me glad that my colleagues had provided you with an exceptional service. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai Front Desk

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Agradable, cómodo y muy buena ubicación. Me costó mucho entender como hablan Inglés algunos de los trabajadores.
Se hospedó 3 noches en marzo de 2019
Respuesta de Mark Evelley, el 15 mar. 2019
Dear Valued Guest, First of all thank you very much for taking the time and effort to share your experience regarding your recent stay. I am happy to see that you were satisfied with our Hotel and you left with good memories. I hope we can welcome you back in our Hotel in the near future. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy comodo en gral, igual a las fotos. Desayuno pobre, no vale la pena pagarlo. Ascensores chicos y con averías.
Se hospedó 2 noches en marzo de 2019
Respuesta de Mark Evelley, el 10 mar. 2019
Dear Valued Guest, First of all let me thank you for choosing K+K Hotel Opera for your stay in Budapest, and taking the time and effort to share your experience with us regarding your recent stay. Also thank you very much for pointing out our rooms, as we always try to provide the most comfortable rooms, for everybody. I am sad to read that you state that our elevators are small as we use standard 8 person elevators, in both wings of the Hotel. I hope we can welcome you back in the near future. Kind Regards, Mark Evelley Front Desk

8/10 Bueno

Cliente verificado

Muy bien ubicado. Cerca al centro. Instalaciones limpias . No muchas opciones en el menú .
Se hospedó 5 noches en febrero de 2019
Respuesta de Mark Evelley, el 1 abr. 2019
Dear Valued Guest, First of all let me thank you for sharing your experience regarding your recent stay. I am always happy to see if a guest was satisfied and i am glad to see that you enjoyed our location so well you even highlighted it. I hope our central location made your stay more memorable. I hope we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

8/10 Bueno

Josep

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Desayuno fenomenal, habitación correcta
La habitación bien, limpia y ordenada, aunque un poco pequeña, podría ser más espaciosa. El desayuno fenomenal. La localización perfecta.
Se hospedó 2 noches en febrero de 2019
Respuesta de Evelley Márk, el 9 feb. 2019
Dear Josep, Thank you very much for taking the time and effort to share your experience regarding your stay with us! I'm glad that you enjoyed your stay and were satisfied with the tidiness of the rooms, as we try to pay special attention for the cleaning. Also thank you very much for highlighting our amazing location. We consider our self really lucky to be situated in the very heart of Budapest! I hope it helped your journey through the city and left with good memories. I hope we can welcome you back in the near future again! Kind Regards, Mark Evelley Front Desk

8/10 Bueno

miriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel céntrico, cerca de todo. Todo es perfecto y esta muy limpio.
Se hospedó 2 noches en enero de 2019
Respuesta de Mark Evelley, el 30 ene. 2019
Dear Miriam, First of all thank you very much for the High Score, and for taking the time to write about your experience with us. Also thank you for pointing out our location. I hope that we are in the heart of Budapest, made your stay more memorable and your journey through the city much easier. I hope in the future we can welcome you back, Kindest Regards, Mark Evelley Front Desk

10/10 Excelente

RAMON, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel centrico, bien comunicado Wifi excelente Desayuno justo pero correcto
Se hospedó 3 noches en octubre de 2018
Respuesta de Sara Papp, el 25 oct. 2018
Estimado Ramon, En primer lugar quiero darle las gracias personalmente por hacernos llegar su comentario sobre el K+K Hotel Opera.Me alegra saber que le gustó el hotel con el wifi excelente y el desayuno. Nos alegra que su estancia haya sido tan positiva y que destaque nuestra fantástica ubicación dentro de la ciudad, perfectamente comunicados con las principales atracciones que ofrece Budapest. De nuevo agradecemos sus comentarios y esperamos volver a servirle en su próxima visita a Budapest. Saludos cordiales, Sara Papp

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2018
Respuesta de Sara Papp, el 8 oct. 2018
Dear Valued Guest, Thank you very much for your review, we are really appreciated about it. We are extremely happy to see that you had good experience with our staff. We do regret that we did not fully meet your expectations in certain aspects and you left our hotel with mixed feelings. We are working hard to improve our services. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, K+K Hotel Opera

8/10 Bueno

Oscar, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bien ubicado, cercano a los lugares de interés. Lo hemos encontrado limpio, las camas supletorias algo incomodas..
Se hospedó 3 noches en agosto de 2018
Respuesta de Sara Papp, el 19 sept. 2018
Estimado Oscar, En primer lugar quiero darle las gracias personalmente por hacernos llegar su comentario sobre el K+K Hotel Opera y por sus amables comentarios que nos estimulan a mejorar cada día. Me alegra saber que le gustó la limpieza de la habitación y la ubicación excelente justo al lado de la Opera, y nuestro desayuno. De nuevo agradecemos sus comentarios y esperamos volver a servirle en su próxima visita a Budapest. Saludos cordiales, Sara Papp

8/10 Bueno

José Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Volvería a elegirlo para una nueva estadía en buda
Muy recomendable el hotel. Muy atentos en la recepción. Excelente desayuno
Se hospedó 3 noches en agosto de 2018
Respuesta de Sara Papp, el 24 ago. 2018
Estimado José Daniel, En primer lugar quiero darle las gracias personalmente por hacernos llegar su comentario sobre el K+K Hotel Opera y por sus amables comentarios que nos estimulan a mejorar cada día. Me alegra saber que le gustó la locación excelente justo al lado de la Opera y nuestro excelente desayuno. Gracias por sus amables comentarios sobre la atención del personal.Su opinión ha sido transmitida a todo el personal, ya que comentarios como los suyos les motivan a trabajar cada día con esmero. De nuevo agradecemos sus comentarios y esperamos volver a servirle en su próxima visita a Budapest. Saludos cordiales, Sara Papp

8/10 Bueno

M.Concepcion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2018
Respuesta de Attila Paukovits/ Revenue manager, el 15 ago. 2018
Dear M. Conception, thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Bueno

LIsa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was great, which was most important for me. From desk was helpful. Rooms are a bit dated, and my toilet would often run (drip, drip, drip). I was there off season, and price was reasonable. I would stay there again if back in Budapest.
Se hospedó 4 noches en abril de 2024
Respuesta de Dániel Horváth, el 18 abr. 2024
Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 Excelente

nicolas, Paris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Calme et propre. Très bon petit-déjeuner. Je recommande
Se hospedó 3 noches en abril de 2024
Respuesta de Dániel Horváth, el 12 abr. 2024
Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

10/10 Excelente

Laura

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location. Breakfast is well equipped. Staff are excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de Réka, el 6 abr. 2024
Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

8/10 Bueno

Christof Herbert Gabriel, Bielefeld

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like the breakfast, but I missed the chmpagne they offered some years ago.
Se hospedó 5 noches en marzo de 2024
Respuesta de Réka, el 7 abr. 2024
Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

2/10 Terrible

Richard

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was the worst hotel I have stayed at in the past year (I've stayed in at least 20 hotels for about 60 nights in that time frame). It took 25 minutes to check in. The front desk staff were unfriendly. The room had the wrong bed configuration. The room was extremely hot and, even though it is advertised as having AC, it only has AC in the summer. The window barely opened. The carpets in the hall and in the room had stains all over. I cannot understand how this hotel has such high ratings. As a point of reference, on this trip I stayed in a total of 4 hotels and I gave the other 3 positive reviews.
Respuesta de Dániel Horváth, el 4 abr. 2024
Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 Excelente

Adam

Se hospedó 3 noches en marzo de 2024
Respuesta de Dániel Horváth, el 24 abr. 2024
Dear Adam, Thank you for choosing K+K Hotel Opera for your visit to Budapest and taking your time to rate our services, we really appreciate it. We do hope, we will have the chance to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

8/10 Bueno

Wendy, Gorebridge

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Clean, accessible to all areas of city. Only minutes away from hop on hop off bus
Se hospedó 3 noches en marzo de 2024
Respuesta de Dávid FO Agent, el 3 abr. 2024
Dear ,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

6/10 Aceptable

Kaitlin

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Unfortunately our experience wasn’t great. We were given 2 twin rooms although booking 2 double rooms. The staff were rude and unhelpful and when we continued to ask them to ammend this.
Se hospedó 4 noches en marzo de 2024
Respuesta de Dániel Horváth, el 4 abr. 2024
Dear Kaitlin, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and taking your time to share your feedback with us. We are sad to read, that our services did not meet your expectations. Please note, that bedding preferences are confirmed and provided only upon availability at time of your arrival (cannot be guaranteed in advance), as it depends on the current availability. However, our Front Desk Team is always trying to do its best to ensure the most suitable room for our guests. Again, we are sorry for the caused inconveniences and we do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 Excelente

Owain

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location.
Se hospedó 1 noche en marzo de 2024
Respuesta de Dávid FO Agent, el 3 abr. 2024
Dear Owain Jones,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

10/10 Excelente

ARLENE, Miami

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is in a very quiet street. Sebastian in the Front Desk is wonderful!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Réka, el 18 feb. 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 Bueno

Annie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en enero de 2024
Respuesta de Réka, el 18 feb. 2024
Dear Valued Guest, Thank you for your rating, it is very much appreciated by our staff. We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager