Exterior
Ver disponibilidad

Opiniones de Holiday Inn Budd Lake - Rockaway Area, an IHG Hotel

3 out of 5
Holiday Inn Budd Lake - Rockaway Area, an IHG Hotel
1000 International Drive, Budd Lake, NJ

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 174 de 456 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 148 de 456 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 83 de 456 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 456 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 456 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Inette

Se hospedó 1 noche en diciembre de 2023
Respuesta de FOM, el 25 ene. 2024
Dear Inette,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Elbi

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Todo exelente
Se hospedó 1 noche en junio de 2022
Respuesta de Zack, el 24 jun. 2022
Thank you for your business! We are glad you enjoyed your stay with us!

8/10 Bueno

Silvia m

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy lindonhotel con buenas intalaciones
Se hospedó 1 noche en diciembre de 2021

2/10 Terrible

jeffrey

Never stayed in a room where the shower had no door just a sheet… like a third world hotel. Ordered a drink at the bar , had it thrown at me , no lime , no coaster. Suggest you close up and move on
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mary

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

martha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Valarie, Birmingham

Se hospedó 2 noches en abril de 2024

4/10 Malo

Anesti, Stoney Creek

Viaje de negocios
No le gustó: Servicios
It was...okay. Not thrilled
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very clean and well maintained. My sisters and I enjoyed the pool, and the wonderful buffet breakfast, on our getaway. We will be coming back.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a nice stay

8/10 Bueno

Marc

Le gustó: Limpieza y servicio y personal
Good place
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the quaint,private courtyard off the restaurant. Food was delicious and plentiful. Staff very helpful and friendly. There was even a huge lot of free parking. We will be back!!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jeri

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a wonderful hotel! It has a lot to offer - all you can eat breakfast for a reasonable price, nice bar area, indoor pool, and gym. The room was clean and comfortable. I would definitely stay there again!
Se hospedó 3 noches en febrero de 2024
Respuesta de FOM, el 22 feb. 2024
Dear Jeri,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Patricia

Viaje de negocios, Viaje familiar
Housekeeping was lacking. Evening desk clerk was awesome.
Se hospedó 5 noches en febrero de 2024
Respuesta de FOM, el 22 feb. 2024
Dear Patricia,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Evangeline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
a1
Se hospedó 2 noches en febrero de 2024
Respuesta de FOM, el 29 feb. 2024
Dear Evangeline,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Janet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, off the beaten path. Quiet. Clean. Staffing was friendly.
Se hospedó 3 noches en febrero de 2024
Respuesta de FOM, el 16 feb. 2024
Dear Janet,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean hotel, simple room with just the essentials, pool and gym nice, breakfast was great.
Se hospedó 1 noche en febrero de 2024
Respuesta de FOM, el 7 feb. 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de FOM, el 2 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Manny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Professional, friendly staff and extremely clean facility. Would ABSOLUTELY stay here again
Se hospedó 3 noches en enero de 2024
Respuesta de FOM, el 25 ene. 2024
Dear Manny,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Joyce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de FOM, el 18 ene. 2024
Dear Joyce,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean accommodations, friendly staff, excellent breakfast buffet.
Se hospedó 1 noche en enero de 2024
Respuesta de FOM, el 14 ene. 2024
Dear John,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Marc

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Booked 3 rooms for a family wedding. Hotel staff was excellent. Rooms were very clean. Nice lobby bar and the breakfast buffet was terrific.
Se hospedó 1 noche en enero de 2024
Respuesta de FOM, el 9 ene. 2024
Dear Marc,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place clean and staff was nice
Se hospedó 2 noches en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Tim,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Jeffery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Jeffrey,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Malo

Giuseppe

Se hospedó 3 noches en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Giuseppe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4/10 Malo

Giuseppe

Se hospedó 2 noches en diciembre de 2023
Respuesta de FOM, el 2 feb. 2024
Dear Giuseppe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Angelique

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Great stay!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Angelique,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cleanliness, efficiency, dining experience, X, excellent and service
Se hospedó 2 noches en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Joe,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excelente

Carol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de FOM, el 3 ene. 2024
Dear Carol,Thank you for taking the time to tell us about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bueno

elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Christopher

Se hospedó 2 noches en diciembre de 2023
Respuesta de FOM, el 16 dic. 2023
Dear Christopher,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 Bueno

paula

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice. We arrived late and was hungry, kitchen was closed. Wish desk person would have told me that there was microwaveable Mac and cheese by the soda case. It was not in an easy to see area. The shower was luke warm, would have loved being able to make it warmer. Staff was very pleasant and the morning breakfast was really good. Waitstaff for breakfast was very attentive.
Se hospedó 1 noche en diciembre de 2023
Respuesta de FOM, el 16 dic. 2023
Dear Paula,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn BUDD LAKE - ROCKAWAY AREA.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I am glad to hear you have enjoyed our hot breakfast in the morning as well your experience with our staff.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick stop over on way to New York
Se hospedó 1 noche en diciembre de 2023
Respuesta de FOM, el 16 dic. 2023
Dear Dennis,I am happy to hear you were able to enjoy our hotel property even if it was quick! We hope to see you again in the future.

6/10 Aceptable

Frank

Viaje familiar
Le gustó: Limpieza
We rented the room so we could get changed for a weeding we were attending in the area. I didn't expect a high end luxury suite so the room itself was clean and functional. The front desk checked us in quickly enough but when we got to the room on the 3rd floor the key cards did not work. Went back to the front desk where they rekeyed the cards, then went back to the room only to find they still did not work. Asked a nice maid to open the door after explaining our problem and she let us in. Called the front desk from the room and asked them to bring us a set of keys that would work. They brought up a new set of keys and those didnt work. He went back to the front desk and the fourth time was the charm. It took nearly 1/2hour to get this resolved. Altogether we were at the hotel for 3 hours and checked out to attend the wedding. Never intended to stay the night so after the wedding we drove the 2 hours home to southern Jersey.
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

don

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
For am older person the parking spaces for handicapped were behind a berm so we had to walk all the way around to teach te only entrance. Elvators are a long way from the entrance. Advertising should state the motel is not handicapped friendly
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Bhupinder

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Dowell

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was perfect
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Carina

Viaje familiar
Le gustó: Servicio y personal
Friendly front desk people.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have stayed at Holiday Inn Budd Lake several times - I love the fact there is a restaurant/bar on property. Staff is always friendly.
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Kelly

Viaje familiar
No le gustó: Servicio y personal
We stayed two nights. We were kept awake until 2am both nights. Our room was near the elevator and from 11pm-2am there was near constant loud noise from large parties congregating by the elevators. I made a couple complaints and the hotel staff did little to assist. They made excuses for the noisy guests and said they couldn’t do anything about it.

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is clean and the breakfast is better than other hotels in the area.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Shamekya, Jamaica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Angelique

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
When I first walked into the room, you could smell the freshness… the beds looked inviting. Bathroom was very clean. The housekeepers were very nice. I told them that I will definitely be back.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Jaleene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The check-in was quick and easy. My room was clean and the bed was comfortable. The bathroom had plenty of towels. I don’t have any complaints about my stay and would stay here again.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Anthony

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Denise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean room and the lobby was inviting. I liked the decor.
Se hospedó 1 noche en mayo de 2023

6/10 Aceptable

Scott

Se hospedó 1 noche en mayo de 2023