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Opiniones de Country Inn & Suites by Radisson, Buffalo South I-90, NY

2.5 out of 5
Country Inn & Suites by Radisson, Buffalo South I-90, NY
164b Slade Ave, Buffalo, NY

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 519 de 1074 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 280 de 1074 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 118 de 1074 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 92 de 1074 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1074 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Geisha

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Like
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una buena opción para familias
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

José Julio

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No pude adquirir mi habitación
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Javier

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fue muy buena mi estadía recomendable 👍
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mesías Ivan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien muy agradable
Se hospedó 1 noche en noviembre de 2022
Respuesta de Xiomara, el 5 ene. 2023
Ivan Mesias,Gracias por tomar la oportunidad de compartir su experiencia con nosotros en el Country Inn and Suites! Esperamos verlos a usted y su familia pronto!

8/10 Bueno

Noemi

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Deberían de renovar alfombras mucha humedad en ellas y limpiar ventiladores de aire mucho polvo muchas alergias😂Los empleados simpáticos y comedor excelente. Y para el precio muy alto pero considero que fue por la semana larga.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Jason S, el 12 sept. 2022
Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your stay with us. We hope to see you again and stay safe.

8/10 Bueno

Erick

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Me gusto la atecion en el mostrador, area del comedor y comida. No me gusto la carpeta sucia de la habitacion
Se hospedó 3 noches en agosto de 2022
Respuesta de Jason S, el 11 ago. 2022
Thank you for your feedback on your recent stay. We are glad to see that you enjoyed your time with us here. We hope to see you again in the future and stay safe.

6/10 Aceptable

EMMA, VALLADOLID

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicios
Si su servicio de limpieza y mantenimiento a las habitaciones fuera mejor, sería un lugar mucho más agradable
Se hospedó 6 noches en agosto de 2022
Respuesta de Jason S, el 10 ago. 2022
Thank you for your review on your recent stay. We are sorry to hear that you had some issues while staying with us. I will make sure the proper departments are notified and we hope you give us another try in the future.

4/10 Malo

alberto

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Definitely not
I stayed 3 nights and it was the worst, the bed was very hard, I preferred to sleep better on the floor, nothing comfortable, I asked a person who was in the elevator and he told me that it was the worst to sleep there since the mat seemed to have a block , the internet fatal, the pool was pure ice but the staff very friendly, not worth it I do not recommend it.
Se hospedó 3 noches en agosto de 2021
Respuesta de Front Office Manager, el 31 ago. 2021
On behalf of our entire staff at Country Inn & Suites by Radisson, Buffalo South I-90, NY - BSNY we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021

10/10 Excelente

damaris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El check inn fue rápido. La habitación estaba muy limpia incluyendo el baño . Teníamos lo necesario para una estadía . El desayuno cumplió las expectativas . La piscina es lo único que diría que le hace falta un poco más de cuidado.
Se hospedó 2 noches en junio de 2021
Respuesta de General Manager, el 11 jul. 2021
Thank you so much for your recent feedback, we are happy to hear that you enjoyed your stay with us!

10/10 Excelente

Judith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing. Room was clean. Parking was easy. Close to the family we were visiting. I would only like to see overhead lighting in the main room and more lighting in the bathroom.
Se hospedó 4 noches en mayo de 2024

8/10 Bueno

Lea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and the double shower stall was great. Ice machine was broken on 3rd floor which was inconvenient but not a deal breaker. Would definitely stay there again
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Elaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location was perfect
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 8 may. 2024
Elaine,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They had a nice big dinning area with a good selection of breakfast food.It was easy to come and go from there to get to Mercy hospital where my wife had her surgery.
Se hospedó 2 noches en abril de 2024
Respuesta de Xiomara R, el 8 may. 2024
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean..comfortable...quiet.. affordable price. Wish the pool would have been opened but other than that staff was super friendly and accomodating.
Se hospedó 1 noche en mayo de 2024
Respuesta de Xiomara R, el 4 may. 2024
Amy,Thank you so much for your review. We apologize the pool was not operating during your stay. Thank you for the kind words about our staff. We hope you return!

8/10 Bueno

Matthew

Se hospedó 1 noche en mayo de 2024
Respuesta de Xiomara R, el 4 may. 2024
Thank you for your review!

8/10 Bueno

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
enjoyed our stay
Se hospedó 3 noches en abril de 2024
Respuesta de Xiomara R, el 4 may. 2024
Thank you so much for your review! We hope to see you again!

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool out of service but could use the one next door.
Se hospedó 3 noches en abril de 2024
Respuesta de Xiomara R, el 8 may. 2024
Jeffrey,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

D Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel well maintained great breakfast the staff keep the breakfast items stocked and clean even when it was busy we'll be back next time we're in the area.
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 8 may. 2024
D Stephanie,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Brooke

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were all amazing. Super friendly and extremely helpful!
Se hospedó 2 noches en abril de 2024
Respuesta de Xiomara R, el 26 abr. 2024
Brooke,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 Terrible

Steve

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I would love it if the property that I left in my room was returned
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 25 abr. 2024
Steve,What is the property you forgot in the room? Please call the hotel.

4/10 Malo

Keiyonna

Se hospedó 2 noches en abril de 2024

4/10 Malo

Brian

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was old and dated. There was a hole in the bedroom door, stains on the couch and generally in poor condition.
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 25 abr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 Bueno

Tania

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
The room we stayed in was large. It could use a coat of paint and there was dirty cob webs on the ceiling near the heating vent
Se hospedó 2 noches en abril de 2024
Respuesta de Xiomara R, el 25 abr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 Excelente

Lindsay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Get your pool working
Se hospedó 2 noches en abril de 2024
Respuesta de Xiomara R, el 25 abr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We are working very hard to get the pool to work. We hope you come back again

4/10 Malo

Chaitanya

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were always pleasant. We were on the 2nd floor which l liked as there were stairs going right up to the second floor. I could use them going down and sometimes going up depending on how my legs were at the time. Unfortunately they had no hot tub even though one was advertised and the pool was too cold to go into. The only 2 faults l found with the room there was a stain on the rug but that was no biggie as l had my slippers with me. The other was they need more lights where the beds are. We took the one lamp off the desk and put it between the beds. But that one lamp was not enough. I like to read but was difficult when it got dark out.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean room, great price!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kellyanne

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
We had a spill of water and used our towels to clean it up but when we asked for towels to replace those we were told they only had hand towels avail. There was blood on the mattress of our bed and a weird bloodstain on the wall and lamp.
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 18 abr. 2024
Kellyanne,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Malo

Heidi

Viaje familiar
No le gustó: Servicio y personal
We had 5 people in our group, and the hotel only provided 2 bath towels. When asked for additional towels, I was told they didn't have any and they could give me hand towels instead. The furniture and beds were otherwise fine, if a bit dingy and run-down looking. Not what I expected from a Country Inn and Suites
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 18 abr. 2024
Heidi,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Buffalo South I-90, NY. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Kimberly

Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 8 may. 2024
Kimberly,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Lynne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in staff very helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 14 abr. 2024
Lynne,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

Olivier

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The room wasn't really clean (bathroom and table)
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 13 abr. 2024
Olivier,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 14 abr. 2024
Gary,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

Karina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked the free breakfast everyday
Se hospedó 3 noches en abril de 2024
Respuesta de Xiomara R, el 12 abr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Courtney

Viaje en pareja, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very nice for not too much money. The suite we stayed in was very spacious for a family of 3 with 2 dogs. The staff was so welcoming. Everyone we met that worked there was extremely friendly and personable. The breakfast was good! It was a very pleasant stay. I would absolutely come back.
Se hospedó 3 noches en abril de 2024
Respuesta de Xiomara R, el 12 abr. 2024
Courtney,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 Malo

Joseph

Viaje familiar
Le gustó: Servicio y personal
Room was over priced. They have no attention for detail rooms need paint job. 2 bedroom room only one blanket on one bed. 1 bathtowel in bathroom. Mattress old pillows all beat up dirty tissues behind bed. Bulbs out in bathroom toilet does flush properly.
Se hospedó 2 noches en abril de 2024
Respuesta de Xiomara R, el 12 abr. 2024
Joseph,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

6/10 Aceptable

Andrea

Se hospedó 1 noche en abril de 2024
Respuesta de Xiomara R, el 9 abr. 2024
Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Bueno

Shann

Viaje familiar
The stay was not bad. The price was good, the breakfast was fair. The rooms were dated and need of an updated. The pull out couch was ripped, dirtt comfortable. There there were no blankets, and only 1 very small pillow, and there were only 2 shower towels so I had to get more. I had a suite with my daughters having the room, with me sleeping on the pull out. One of the keys did not work and needed to be programmed. The room was cold and even though I turned up heat, there did not seem to be much heat in bedroom where the ducts a Are. The. Tub was dirty and there was no bath mat on tub floor. Lastly, the staff was not overly friendly on checkin or checkout - while she was not mean, she was not personable and did not smile at all - very matter of factly. Lastly, at breakfast on last day, all the dude did was complain to guests who were coming for food at 10am, who were asking for food, that he could not keep up. I heard him say at least twice to guests 30 or more feet away from where we were sitting, that he was open since 6:30 and yet everyone waits until 10 am for food and he can’t keep up! The reality is this was Sunday morning after a busy night, with a 12noon checkout, there is nothing wrong with patrons coming at 10 since food is served until 10:30. The fact is, it was clear he just did not want to make anymore and that is not acceptable. Your hotel should now that lots of people on weekends will sleep and eat later - its not hard to plan and staff accordingly!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Xiomara R, el 9 abr. 2024
Shann,Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

4/10 Malo

Kristin

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
We haven’t stayed here in a few years, but one noticeable change was the lack of towels. The pool was stocked with hand towels & our room only had 2 full sized towels, 1 hand towel & no bath mat. I went to the front desk to ask for another towel for our daughter & was told they didn’t have any until they did laundry. I asked why a double queen room would only be stocked with 2, and they told me it was because our reservation was for 2 people….plus 1 child I pointed out, which apparently don’t count. My 9-year old needs their own dry towel! With rooms priced at $250/night, they can afford to buy some more towels. This is our last time staying here!
Respuesta de Xiomara R, el 9 abr. 2024
Kristin,Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Bueno

Belinda

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Linda

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The man who was in charge of the breakfast was terrible. He kept complaining out loud about the people in the dinning area. There was very limited food. We were there at 9:45 and there was hardly anything. He kept saying that people should not come last minute to eat and that he would only bring out small amounts of food at a time. We spoke to other guests and they thought the same thing. He made us feel so uncomfortable even to ask for more ketchup packets. Breakfast was included and was not supposed to be done by an angry man. Our room only had 2 towels for 4 people. We heard other guests complaining about this also. Why would a room not already be ready for this many guests? That's what we paid for. It was impossible to get more. This is will definitely be our last time there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Xiomara R, el 5 abr. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 Excelente

STUART

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bedroom and bathroom were very clean. More than enough linens. Staff very pleasant and helpful. Breakfast was well stocked and when anything ran out - someone immediately restocked. Our stay was a pleasure. We would recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Xiomara R, el 3 abr. 2024
STUART,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Bueno

Linda

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Yoko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Xiomara R, el 31 mar. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Ting

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Xiomara R, el 31 mar. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excelente

Gloria, Fulton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Xiomara R, el 30 mar. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 Terrible

Maria

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Xiomara R, el 30 mar. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024