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Opiniones de TownePlace Suites Buffalo Airport

2.5 out of 5
TownePlace Suites Buffalo Airport
4265 Genesee St, Buffalo, NY

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 427 de 680 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 177 de 680 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 680 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 680 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 680 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jairelis

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 9 abr. 2024
Hello!I am so happy to see you enjoyed your stay with us, and we enjoyed having you here. We hope we consider us again when you visit Buffalo!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio la habitacion con cocina super la picina excelente
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Poor quality of coffee pouches offered at te rooms
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Alonso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelentes instalaciones.
Muy buenas instalaciones. Cómodo y bie desayuno. Justo en frente del aeropuerto de Búfalo, y a 30 mina de Niagara Fallas y a 20 de Bufalo. Buena opción contra otras ofertas. Costo beneficio.
Se hospedó 5 noches en julio de 2019

8/10 Bueno

Horacio C, Venezuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy comodo
Muy agradable lo único es que los desayunos son solo fríos, no hay comida calienta a excepción de los Wafles

10/10 Excelente

Néstor, Rodríguez

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel
Excelente servicio, limpieza habitaciones muy buena, habitaciones amplias y confortables, hasta el sofácama bueno para el descanso, buen desayuno, en cuanto la ubicación es muy cerca al aeropuerto de búfalo y un poco alejado de las cataratas del niagara, principal atracción del area

10/10 Excelente

soledad, quilpue

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
perfecto
super,todo perfecto

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Fathima

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was really nice stay, This hotel like a mini apartment, there is a mini kitchen setup, large & space room. Clean room, similarly 5star hotel, Breakfast was good but but there aren’t vegetarian options.. muffins bread bagel waffles yogurt milk, egg crumble, sausages, cereal jams, cream cheese are the options, quite area. Everything good. There is a 24 hour coffee machine,
Se hospedó 1 noche en mayo de 2024
Respuesta de GM, el 28 may. 2024
Hello! Thank you for stopping by to leave feedback about your stay! I am so happy to hear that you enjoyed everything about your stay! I will share your feedback with the rest of the team, we hope you consider us again in your future travels to Buffalo.

10/10 Excelente

michael t

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de GM, el 23 abr. 2024
Hello!Thank you for your kind feedback, we are happy you enjoyed your stay with us! Thank you for taking the time to share feedback about your stay. We hope you consider us again in your future travels.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de GM, el 9 abr. 2024
Hi there!Thank you for taking the time to leave feedback about your stay! I am happy to see that all of your expectations It was a pleasure to have you stay with us and we hope you consider us again in the future.

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed 1 night for a 5 a.m flight. Very convenient and close to food options.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 15 mar. 2024
Hi there, Thank you for taking the time to leave feedback about your stay! It was a pleasure to have you stay with us, and I am so happy to hear you enjoyed your stay! We hope you consider us again when your travels bring you back to Buffalo.

10/10 Excelente

Tracey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were greeted by a lovely young man. He checked us in and gave us bottles of water and snacks to take up to our room. Our room is very spacious and clean. A lovely hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 14 mar. 2024
Hello!Thank you for taking the time to leave feedback about your stay. I am happy to hear you enjoyed your stay with us and that our team took great care of you. We hope you consider us again when your travels bring you back to Buffalo.

6/10 Aceptable

Debra

Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 2 abr. 2024
Hi there!I am sorry we were not able to meet all of your expectations during your stay, we would love the opportunity to make this right for you. We appreciate you taking the time leave feedback about your stay and brining issues to our attention so we can better serve you. We hope you consider us again in your future travels.

10/10 Excelente

Tamara

Super friendly, everything clean and modern. The rooms are large with everything you need and more! Breakfast very delicious, area clean with lots of choices. Def recommend 👍👍
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 mar. 2024
Hello!Thank you so much for taking the time to leave feedback about your stay! I am so happy you enjoyed yourself and all of the amazing amenities we have to offer. It was a pleasure having you stay with us and we hope you consider us again in your future travels.

10/10 Excelente

Mylene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
EV charging was available. This is the reason we chose this hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 28 feb. 2024
Hello!Thank you for taking the time to leave feedback about your stay! It was great to have you as one of our guests and we hope you consider us again in your future travels to Buffalo!

2/10 Terrible

Arianna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 30 ene. 2024
Hello!I am sorry to see you your stay with us fell below your expectations. We thank you for your feedback and hope you consider us again when you travel to Buffalo.

10/10 Excelente

steeve

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rien de negatif a signaler
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 23 ene. 2024
Hi Steeve, Thank you for taking the time to leave feedback about your stay. We appreciate your kind review and hope you consider us again in the near future.

8/10 Bueno

Brenda

Se hospedó 8 noches en enero de 2024
Respuesta de GM, el 23 ene. 2024
Hi Brenda, Thank you for taking the time to leave feedback about your stay. I am happy to see you enjoyed your stay with us. It was a pleasure to have you as one of our guests, and we hope you consider us again in your future travels to Buffalo.

10/10 Excelente

Bethzaida

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very safe, clean and quiet place.
Se hospedó 8 noches en diciembre de 2023
Respuesta de GM, el 8 ene. 2024
Hi Bethzaida, Thank you for taking the time to leave feedback about your stay! I am happy to hear your stay with enjoyable and all of your expectations were met! It was a pleasure having you stay with us and we hope you consider us again in the future.

6/10 Aceptable

James

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management, el 1 feb. 2024
Hello!I am sorry to see you your stay with us fell below your expectations. We thank you for your feedback and hope you consider us again when you travel to Buffalo.

8/10 Bueno

Jason

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
HI Jason, Thank you for taking the time to leave feedback about your stay. I am happy to hear your stay was enjoyable! It was a pleasure to have you stay with us and we hope you consider us again in your future travels.

10/10 Excelente

Tasheka

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would visit this hotel again
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 31 dic. 2023
Hi Tasheka, Thank you for taking time to leave feedback about your stay. I am so happy to hear that we were able to meet all of your expectations. We look forward to seeing you on your next visit!

10/10 Excelente

Maryann

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Shelf under vanity or more shelving in bathroom to give more room for multiple guests in a room to store their toiletries would have made our stay better.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 28 nov. 2023
Hi Maryann, Thank you so much for your feedback. It was great to have you stay with us and we hope you consider us again in your future tarvels.

10/10 Excelente

Tioneisha

uu
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 27 nov. 2023
Thank you!

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de GM, el 27 nov. 2023
Hi John, Thank you for your feedback. I am happy to hear you enjoyed your stay. It was a pleasure having you stay with us, and we hope you consider us again in the future.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel
Checkin took less than 2 minutes, my room was clean, comfortable and when the car rental didnt have an ice scraper, the manager handed me one and said, "the rental company will return it. Just leave it in the car. A lifesaver! Great stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 1 nov. 2023
Hi There!Thank you for taking time out of your travels to leave feedback about your stay. I am so happy to hear that you had a spectacular experience from check in to check out! We do understand you have many options when booking stays for your travels and we are grateful you chose to stay with us! We hope you consider us again in your future travels to Buffalo.

8/10 Bueno

Philip, Leland

Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 27 nov. 2023
Hi Philip,Thank you for taking the time to leave feedback about your stay. It was a pleasure to have you as one of our guests and we hope you consider us again in your future travels to Buffalo.

10/10 Excelente

Vanessa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de GM , el 17 oct. 2023
Hi Vanessa, Thank you for taking the time out of your travels to leave feedback about your stay. I am happy to see all of your expectations were met during your stay. Thank you again for sharing your feedback and we hope you consider us again in your future travels to Buffalo.

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Room was great. Front desk was terrific. My only issue was breakfast - wasn’t food at all. We even left to get breakfast. It was cold and horrible selection.
Se hospedó 2 noches en octubre de 2023
Respuesta de GM, el 11 oct. 2023
Dear Brenda, Thank you for taking the time to leave feedback about your stay. I am so happy to hear that we were able to meet you expectations. I am so sorry to hear that our breakfast was not set to our high standards that all of our guests love. I will share this with my management team to see what went on and areas of improvement to avoid this from happening in the future. Thank you for brining this to our attention. It was a pleasure to have you stay with us, and we hope you consider us again when your travels bring you back to Buffalo.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de GM, el 11 oct. 2023
Hello!Thank you for taking the time to leave feedback about your stay! I am so happy you enjoyed your stay and we hope to have the chance to welcome you back again very soon.

10/10 Excelente

Roben C

Le gustó: Condiciones de la propiedad
Nice efficiency.
TownCountry Suites was quite nice. Rooms are well appointed with small appliances. King size bed was comfortable. Overall satisfied.
Se hospedó 3 noches en septiembre de 2023
Respuesta de GM, el 2 oct. 2023
Hi Roben!That you for stopping by to leave feedback about your stay! I am happy to hear that all of your expectations were met! We hope you consider us again in your future travels to Buffalo!

10/10 Excelente

Kevin

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a great stay. Nice service
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 26 sept. 2023
Hi Kevin!It was a pleasure having you stay with us, and we thank you for taking the time to leave feedback about your stay. I am so happy we were able to meet your expectations and deliver the amazing service our guests deserve. We hope you consider us again in your future travels to Buffalo.

10/10 Excelente

Juanita

Le gustó: Servicios y condiciones de la propiedad
Clean , quiet friendly staff
Se hospedó 4 noches en septiembre de 2023
Respuesta de GM, el 24 sept. 2023
Hi Juanita! Thank you for taking the time out of your travels to leave feedback about your stay! I am so happy to hear your your stay with enjoyable and that our team took amazing care of you! It was a pleasure having you stay with us and we hope you consider us again in your future travels.

10/10 Excelente

Hanif

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice last minute place to stay.
My wife and I wanted to stay close to Buffalo airport. This worked out to be the best last minute place to stay. It didn't have a hot tub but there was a pool and it was very comfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 21 sept. 2023
HI Hanif!Thank you for taking the time to leave feedback about your stay! I am happy to hear that you enjoyed your stay. We hope you consider us again in future travels.

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 21 sept. 2023
HI Michael,Thank you for taking the time to leave feedback about your stay. We appreciate your kind review and hope to see you again soon!

10/10 Excelente

Caleigh

Se hospedó 1 noche en septiembre de 2023
Respuesta de GM, el 11 oct. 2023
HI Caleigh,I am so happy to hear you enjoyed your stay and that all of your expectations were met. We hope you consider us again when your future travels bring you back to Buffalo.

6/10 Aceptable

Kalpesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Keith

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de GM, el 22 ago. 2023
Hi Keith, Thank you for stopping in to leave feedback about your stay. I am happy to hear that all of your expectations were met during your stay. It was a pleasure to have you stay with us, and we hope to have the pleasure of welcoming you back again very soon.

10/10 Excelente

Simone

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful!! Will stay again for sure.
Respuesta de GM, el 9 ago. 2023
Hi Simone!I am so happy to hear that you had a spectacular stay with us! It was a pleasure to have you as one of our guests and we thank you for taking the time to leave feedback about your stay. We wish you safe travels and hope you consider us again!

10/10 Excelente

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 7 ago. 2023
Hi Marc!I am happy to see you enjoyed your stay with us! Thank you for taking the time out of your travels to leave feedback about your stay. It was a pleasure to have you stay with us and we hope you consider us again in your future travels!

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk staff on the pm shift are superior. The young man who took care of my family and I was professional, knowledgeable, friendly and kind.
Se hospedó 3 noches en julio de 2023
Respuesta de GM, el 31 jul. 2023
Hi Tammy!Thank you for taking the time to leave feedback about your stay! I am happy to hear you enjoyed your stay, and that our team delivered amazing service. We hope you think of us again when you traveling back to Buffalo.

10/10 Excelente

Edgar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent value. Helpful and detail-oriented staff.
Se hospedó 7 noches en julio de 2023
Respuesta de GM, el 21 jul. 2023
Hi Edgar!I am happy to hear our amazing team took great care of you! It was a pleasure to have you stay with is, and we hope you think of us again when you come back to Buffalo!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 21 jul. 2023
Thank you for taking the time to leave feedback about your stay. I am happy to hear you enjoyed your stay. We hope you consider us again when your travels bring you back to Buffalo.

10/10 Excelente

admassu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
customer service was great.
Se hospedó 11 noches en junio de 2023
Respuesta de GM, el 17 jul. 2023
HI Admassu, It was a pleasure to have you stay with us, and we thank you for taking the time to leave feedback about your stay. I am so happy to hear our team took amazing care of you. We wish you safe travels and hope you consider us again in your future travels to Buffalo.

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay. Across from airport but rooms are quiet.
Se hospedó 1 noche en julio de 2023
Respuesta de GM, el 10 jul. 2023
Hi Jessica!Thank you for taking the time to tell us about your stay! I am happy to see your stay with enjoyable. We hope you consider us again when you travel back to Buffalo.

10/10 Excelente

Ashley

Se hospedó 3 noches en julio de 2023
Respuesta de GM, el 10 jul. 2023
Hi Ashley!Thank you for stopping by to leave feedback about your stay. We appreciate your generous review and are so happy you enjoyed your stay. It was a pleasure having you stay with us and we hope you consider us again the next time you visit Buffalo.

10/10 Excelente

Rajagopal

Se hospedó 2 noches en julio de 2023
Respuesta de GM, el 31 jul. 2023
Thank you for taking the time to leave feedback about your stay, it was a pleasure to have you stay with us and we hope you consider us again in your future travels.

8/10 Bueno

AVIDEL VEGA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
thank all.
Se hospedó 4 noches en junio de 2023
Respuesta de GM , el 29 jun. 2023
Dear Avidel, Thank you for staying with us and taking the time to leave feedback about your stay! I am happy to see you enjoyed your stay with us. Please think of us again the next time you travel to Buffalo.

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Our 6 night stay was great. The beds/pillows were comfortable and the coffee was really good!! The breakfast was very nice for my husband and daughter. I unfortunately have a lot of food allergies and there wasn't much I could eat. We used the poo A LOT but missed a hot tub! The staff was wonderful, made us feel welcome and appreciated! They were extremely helpful with holding our luggage after chech out due to a late flight! We will definitely stay here again!! THANK YOU!
Se hospedó 6 noches en junio de 2023
Respuesta de GM, el 28 jun. 2023
Hi Tiffany!It was a pleasure to have you stay with us, and I happy to see that you enjoyed your stay and felt more than welcome while a guest here. I am so sorry that you were limited on breakfast options; should you plan on visiting us again, feel free to reach out with any dietary restrictions and we will do our best to have them on hand prior to your arrival. Thank you for taking the time to leave feedback about your stay, we wish you safe travels and hope you consider us again soon!