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Opiniones de Econo Lodge Byron - Warner Robins

2 out of 5
Econo Lodge Byron - Warner Robins
12003 Watson Blvd, Byron, GA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 66 de 175 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 53 de 175 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 28 de 175 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 175 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 11 de 175 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Elizabeth

Viaje en grupo
Le gustó: Servicio y personal
El aire acondicionado no servía
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations Specialist, el 15 sept. 2023
We apologize for the inconvenience you experienced with the air conditioning during your stay. Your feedback is valuable, and we'll work to ensure such issues are promptly addressed in the future. Thank you for bringing this to our attention. We hope you'll consider staying with us again for a more comfortable experience.

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank you
Respuesta de Guest Relations Specialist , el 19 jul. 2023
Dear Roger, Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay with us. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future!

10/10 Excelente

Sarabel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy tranquilo el lugar
Se hospedó 1 noche en junio de 2023
Respuesta de Guest Relations Specialist , el 23 jun. 2023
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 Excelente

Elizabeth

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Muy buen hotel
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 6 feb. 2023
Hello Elizabeth,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 Bueno

Denis

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2022
Respuesta de Guest Relations Specialist, el 13 jul. 2022
We can’t thank you enough for making time to leave us a review and rate us so highly! We cannot wait to welcome you again and provide you excellent service as always!

6/10 Aceptable

Aaron

Viaje familiar
Le gustó: Limpieza y servicio y personal
The staff was really nice and helpful. The area outside the hotel had a lot of random items laying around. Toilet plunger, flower pots laying around. The room we stayed in was pretty clean although the toilet did flush properly. Had to push the handle down twice to flush.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations Management, el 27 may. 2024
Hi Aaron,We're glad to hear that you found our staff to be helpful and nice. We always work hard to give our guests the best service possible. Regarding the things outside the hotel, we value your feedback and will take care of this right away to keep our grounds clean and nice to look at. About the toilet problem in your room, we're sorry for any trouble this may have caused. Don't worry—our repair team will take care of this right away to make sure everything is ready for our next guests. That's great that you brought these issues to our attention. We hope to see you again soon for an even better stay!

10/10 Excelente

Phillip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice people
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations Management, el 16 may. 2024
Hi Philip!We are so glad to hear that you had a great time with our employees! It is always our first goal to give our guests great service and make them feel nice and welcome. It's important to our staff that every guest feels appreciated and cared for while they're with us. We really appreciate your nice words, and we hope to see you again soon for another great experience. Please let us know if there's anything else we can do to make your next stay better.

8/10 Bueno

Joe

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cleanliness, friendly, quiet and close to restaurant's
Se hospedó 2 noches en mayo de 2024
Respuesta de Manager, el 13 may. 2024
Hello Joe,We are delighted to hear that you found our hotel to be clean, with friendly service, quiet surroundings, and conveniently located near restaurants. Your feedback is greatly appreciated as we strive to provide a pleasant stay for all our guests. Thank you for taking the time to share your experience with us.

6/10 Aceptable

Keon

Le gustó: Condiciones de la propiedad
Wasn't enough wash cloth
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations Management, el 4 may. 2024
Dear Keon,We're truly sorry to hear about your experience regarding the shortage of washcloths during your stay. Cleanliness and comfort are paramount to us, and we understand how essential amenities like washcloths are to our guests' satisfaction. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable in helping us improve, and we'll be sure to address this issue promptly to ensure it doesn't happen again in the future. We appreciate you bringing this to our attention and hope to have the opportunity to better serve you on your next visit.

8/10 Bueno

KELLY

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
Overall a good deal for the price. Could have been a little cleaner but not bad. I’d stay again!
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Management, el 29 abr. 2024
Dear Kelly, We're happy to hear that you found our hotel to be a good deal for the price! Your feedback about cleanliness is duly noted, and we'll make sure to address it with our housekeeping team to ensure an even better experience for your next stay. We're delighted to know that despite this, you'd choose to stay with us again, and we look forward to welcoming you back for another enjoyable experience soon!

10/10 Excelente

Cornetria

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were stores literally in walking distance that stayed open 24 hours.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Cornetria,We're pleased to hear you found the convenience of nearby 24-hour stores to be valuable during your stay. Our location aims to offer easy access to various amenities for our guests' convenience. Should you choose to stay with us again, we hope you continue to enjoy the nearby facilities.

4/10 Malo

dru, tpa

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management, el 17 abr. 2024
Dear Dru,It makes us deeply disappointed to see that your stay did not live up to your hopes. Your opinion is very important to us because it helps us get better, and we're excited to fix any problems you found. We would love to hear about any parts of your stay that we could have done better so we can make the necessary changes. We care about your comfort and happiness more than anything else, and we hope to have the chance to make things right for you again in the future.

8/10 Bueno

Fred

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Fred,We are delighted to hear that you had a positive experience during your stay with us! If you have any additional feedback to share, please feel free to reach out to us directly. We hope to welcome you back again soon for another enjoyable stay!

10/10 Excelente

Jami

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 14 abr. 2024
Hello Jami,We are thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back in the future for another exceptional experience.

4/10 Malo

Guy

Viaje familiar
I was in non smoking room and it smelled like stale cigarette smoke . Noisy above and around me. People yelling and running up and down.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 18 mar. 2024
Hello Guy, We regret to hear about your disappointing experience during your stay. Cleanliness and peace are our priorities; kindly be assured we'll address your concerns with our team for further improvement. We appreciate your feedback as it helps us enhance our services for all our guests.

10/10 Excelente

Shawna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay for us as a family as we rolled down the I75 to Florida 😊
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Shawna,We're delighted to hear that you and your family enjoyed your stay with us on your way to Florida! If there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 Excelente

Olga, Orangeville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very reasonable price and service
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Olga,We are delighted to hear that you found our hotel to be reasonably priced and enjoyed our service. Your positive feedback is truly appreciated and we hope to welcome you back in the future.

10/10 Excelente

Sharon M.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good rate and friendly staff. Room was very clean and modern
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Relations Management, el 4 mar. 2024
Hi Sharon!We are very happy to hear about your amazing stay at our hotel! We are happy to hear that our staff was pleasant and that our prices were reasonable. We sincerely appreciate your remarks on how modern and clean your room is. We really hope that your rating demonstrates our dedication to provide our visitors excellent service and cozy lodging. We look forward to having you return for again another wonderful visit!

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice for the price
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Management, el 28 feb. 2024
Hi Mark!We're absolutely thrilled to hear that you found our hotel to be a great value for your stay! It sounds like you appreciated the balance of quality and affordability we aim to provide. We're delighted that you had a positive experience with us, and we hope to welcome you back for another fantastic stay in the future!

10/10 Excelente

Joe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The quiteness, clean, safe, and good parking.
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 27 feb. 2024
Hello Joe,We are pleased that you enjoyed the tranquil environment, cleanliness, safety measures, and convenient parking during your stay. We appreciate your feedback and hope to welcome you back in the future for another enjoyable visit.

6/10 Aceptable

Roger

Viaje familiar
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 27 feb. 2024
Hello Roger, We appreciate you choosing our hotel for your stay. If there were any aspects of your experience that did not meet your expectations, please do not hesitate to contact us directly so we can address them accordingly. Hope to welcome you back in the future for an improved stay.

8/10 Bueno

Leslie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Management, el 16 feb. 2024
Dear Leslie, We're thrilled to hear that you found our hotel to be sparkling clean during your stay! Maintaining a pristine environment is a top priority for us, and it's fantastic to see that it resonated with you. Your glowing review is truly appreciated, and we're delighted that you had such a positive experience with us. We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Management, el 16 feb. 2024
Dear Sarah, What a delight to hear you've rated us a perfect 10 out of 10! We're thrilled to know you had such a fantastic experience during your stay. It's music to our ears knowing that we hit the mark in providing you with exceptional service and amenities. Your satisfaction is our top priority, and we couldn't be happier to have exceeded your expectations. We look forward to welcoming you back for another outstanding stay in the near future!

2/10 Terrible

Jennifer

Se hospedó 3 noches en febrero de 2024
Respuesta de Guest Relations Management, el 16 feb. 2024
Dear Jennifer, We're truly sorry to hear about your experience during your stay. A rating of 2 out of 10 indicates significant disappointment, and we deeply regret that we fell short of meeting your expectations. We understand that issues must have arisen during your time with us, and we're committed to addressing them promptly and effectively. Your feedback is invaluable to us, and we're eager to learn more about the specific challenges you encountered to ensure they are resolved and prevent similar occurrences in the future. Please know that we take your concerns seriously and strive to provide all our guests with a comfortable and enjoyable stay.

10/10 Excelente

Stephen

So peaceful , relaxed and , comfortably the nicest stay ever.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations Management, el 12 feb. 2024
Hi Stephen! We're thrilled to know that you found our hotel to be the nicest stay ever! Creating a serene and comfortable environment for our guests is at the heart of what we do, and knowing that we've achieved that for you brings a huge smile to our faces. We appreciate your kind words and hope to welcome you back for another wonderfully relaxing experience soon!

10/10 Excelente

Jaren

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 10 feb. 2024
Hello Jaren,Thank you for taking the time to share your feedback. We're glad to hear that you had a pleasant experience during your stay with us. We always strive to provide excellent service and ensure our guests have a comfortable stay. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excelente

Kapien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 10 feb. 2024
Hello Kapien,Thank you for choosing our hotel for your stay! We are delighted to hear that you had such a wonderful experience with us. Our team strives to provide exceptional service, and it is rewarding to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future.

4/10 Malo

Tamya

Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Relations Management, el 20 mar. 2024
Dear Tamya,It is with deep regret that we learn of your recent disappointment with our services. Your experience with us may have fallen short of our expectations, and for that, we are very sorry. Your opinion matters much to us, and we'd be happy to take the time to resolve any issues you may have had while you were here. If we fail to meet your expectations, please know that it is our goal to make every visitor feel welcome and at ease. If there is anything we can do to put things right and improve, please don't hesitate to contact us directly. We look forward to the opportunity to serve you again and again with the kind of outstanding service you deserve.

10/10 Excelente

Regenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff , clean, affordable and not to far from shopping.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management, el 29 ene. 2024
Hi Regenna!We're absolutely thrilled to read your fantastic review! Your kind words about our friendly staff, cleanliness, and affordability truly make our day. We're delighted to have provided you with a positive experience, and it's wonderful to hear that our proximity to shopping added an extra layer of convenience to your stay. We strive to create a welcoming and enjoyable environment for our guests, and your feedback serves as a fantastic motivator for our team. We can't wait to welcome you back for another outstanding stay in the near future.

10/10 Excelente

John

Le gustó: Limpieza y condiciones de la propiedad
Price. Clean, good bed, accessible.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management, el 29 ene. 2024
Hi John!Thank you for sharing your thoughts and experiences with us. Your appreciation for our reasonable prices, spotless cleanliness, and soft beds melts our hearts. Knowing you found our hotel accessible brightens our day. We are devoted to giving an amazing experience, and it is apparent that we succeeded throughout your stay. Your compliments inspires us to continue providing excellent service. We can't wait to welcome you back for another wonderful stay with us.

8/10 Bueno

Blaise

Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations Management, el 5 feb. 2024
Dear Blaise, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.Your feedback means the world to us, and we're always striving to make every experience even better. We're curious about what could have turned that 4 into a fabulous 5, so feel free to drop us a line and share any thoughts. We can't wait to welcome you back for an even more unforgettable stay! Cheers to making your next visit stellar!

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really like that the hotel employees are so nice and accommodating, they check up on you to see how things are working in your room. My room has been outstanding, was very clean and well stocked when i first got here. I will definitely be recommending this place, and will have future stays.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Manager, el 10 ene. 2024
Hello Renee,Thank you for choosing our hotel for your recent stay! We're thrilled to hear that our staff provided excellent service and that your room exceeded your expectations in terms of cleanliness and amenities. Your recommendation means a lot to us, and we look forward to welcoming you back for future stays.

10/10 Excelente

Eboni

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great and clean place.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management, el 2 ene. 2024
Dear Eboni, We're delighted to receive your fantastic 5 out of 5 rating and read your glowing review! It's music to our ears that you found our hotel to be a great and clean place. Your words are like a refreshing breeze that motivates us to continue delivering top-notch experiences for our guests. We're overjoyed that your stay met or exceeded your expectations, and we can't wait to welcome you back for another outstanding visit. Safe travels until we have the pleasure of hosting you

10/10 Excelente

Eboni

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great and clean hotel. I will be coming back.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management, el 2 ene. 2024
Dear Eboni, Overjoyed to hear you had a fantastic stay with us and gave our hotel a stellar 5 out of 5 rating! It warms our hearts to know that you found our accommodations great and impeccably clean. We can't wait to welcome you back for another memorable experience. Your satisfaction is our utmost priority, and we look forward to exceeding your expectations once again. Safe travels until we have the pleasure of hosting you again!

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management, el 28 dic. 2023
Greetings Joseph, Hooray and three cheers for your fantastic 5-star rating! We're absolutely thrilled to see that you had such a wonderful experience during your stay with us. Your succinct yet glowing feedback has brought smiles to our faces, and we're over the moon that we could provide you with a top-notch experience. Our team works tirelessly to ensure that every guest feels the warmth of hospitality, and your perfect rating is a testament to their dedication. We can't wait to welcome you back for another delightful stay, filled with even more fantastic moments. Until then, safe travels and happy adventures!

8/10 Bueno

Michael

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations Management, el 27 dic. 2023
Dear Michael, We're over the moon to see your fantastic 8 out of 10 rating! Your concise feedback speaks volumes, and we're thrilled to have provided an experience that earned such a high mark. We're all about making sure our guests feel at home and have a memorable stay, and your positive rating is music to our ears. If there's ever anything specific you'd like to share or discuss about your time with us, we're all ears! We're here to ensure your future stays are not just great but absolutely stellar. Looking forward to welcoming you back for another wonderful experience!

4/10 Malo

Mark

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
No hot water in my room. Replacement room’s bathtub was clogged with someone else’s hair as I took a shower.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 24 dic. 2023
Hello Mark,Thank you for sharing your recent experience with us. We apologize for the inconvenience you encountered regarding the hot water and cleanliness issues. Our team strives to provide a comfortable stay for all our guests, and we regret that this was not reflected during your visit. We appreciate your feedback and will address these concerns with our housekeeping team to ensure this does not happen again in the future.

10/10 Excelente

Charlotte

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management, el 28 nov. 2023
Hi Charlotte,We're pleased to hear that you found your stay with us to be a perfect 5 out of 5! Creating a relaxing atmosphere is a top priority for us, and it's fantastic to know that we hit the mark for you. Our team works hard to ensure that every guest feels comfortable and at ease during their time with us. If there's anything specific that stood out to you as particularly enjoyable or if there are any suggestions you have for making future stays even better, we'd love to hear more. Your feedback is incredibly valuable to us, and we can't wait to welcome you back for another wonderfully relaxing experience!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I’d come back.
It was a very good place for an overnight stay. I especially appreciate hard floors, I feel they are much cleaner than carpet. It was also nice to have a refrigerator and microwave, plus a coffee maker. If I’m ever in this area again, I’d stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Relations Management, el 17 nov. 2023
Dear Guest,We're overjoyed to hear that you had a fantastic overnight stay with us! Your appreciation for the hard floors doesn't go unnoticed, and we're thrilled you found them to be a refreshing choice. It's the little things that count, like having a refrigerator and microwave, not to mention a trusty coffee maker to kickstart your day. We're delighted to know that our amenities added an extra layer of convenience to your visit. It would be our pleasure to host you again whenever your adventures bring you back to the area.

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room clean and neat. No towels, but front office got them right away
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations Specialist, el 17 oct. 2023
We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

8/10 Bueno

MICHAEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 3 oct. 2023
Hello MICHAEL,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Malo

Christopher

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t come if you want to get sleep
No one speaks English. And when you’re trying to sleep, housekeeping attempts to come in your room at the crack of dawn, even though you tell them not to.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations Specialist, el 25 sept. 2023
We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will address the issues you mentioned to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope you consider staying with us again under improved circumstances.

2/10 Terrible

Jillian

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Cockroaches
Run. Do not stay here. Room was renovated however, full of German cockroaches. we left and requested a refund.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 10 sept. 2023
Hello Jillian,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

2/10 Terrible

Josh

No le gustó: Limpieza y condiciones de la propiedad
Roaches on floor and in beds
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relations Specialist, el 2 ago. 2023
We apologize for the presence of roaches and any inconvenience caused. We take this matter seriously and will address it with our housekeeping team. Thank you for bringing this to our attention.

2/10 Terrible

Diane

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing
Se hospedó 2 noches en julio de 2023
Respuesta de Guest Relations Specialist , el 18 jul. 2023
Dear Diane, We're sorry to hear that during your most recent visit, you weren't completely satisfied with us. We sincerely apologize on behalf of the entire team for falling short of your expectations. As we work to consistently enhance the quality of our services to deliver a remarkable experience for you and other visitors in the future, your rating will serve as inspiration to all of our team. We hope you'll think about returning to stay with us so we can provide you with an even better experience next time.

8/10 Bueno

Rigoberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air conditioner not working
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 9 jul. 2023
Hello Rigoberto,We appreciate that you've taken the time to share with us regarding our air conditioner. We hope to see you again to deliver you with a 5 star experience.

6/10 Aceptable

Valdeline

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
Convenient for 1 night stay with pets. Requested non-smoking room yet room itself, while signs said non-smoking, smelled strongly of smoke. AC quite loud so it drowned out any outside sounds. Breakfast pretty standard.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 9 jul. 2023
Hello Valdeline, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 Excelente

Idania

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean & Well Kept!
Absolutely clean and beautiful 😍 everything looks brand new and well kept. My family enjoyed it 😄
Se hospedó 1 noche en julio de 2023
Respuesta de Guest Relations Specialist , el 7 jul. 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.

8/10 Bueno

Mary Ann

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de Guest Relations Specialist, el 14 jun. 2023
Hello Mary ann, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 Excelente

lydia, Leesburg

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean rooms, no bugs, good shower pressure and no carpet. Newer/updated rooms, camera security on property, pet friendly, good breakfast, nice staff.
Se hospedó 5 noches en junio de 2023
Respuesta de Guest Relations Specialist, el 13 jun. 2023
We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.