Alberca techada
Ver disponibilidad

Opiniones de Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
44380 West Hills Lane, Caldwell, OH

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 132 de 186 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 41 de 186 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 186 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 186 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 186 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.6/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Gregory

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent front desk and very clean. Good breakfast and nice pool. Large room and comfortable bed.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Denise

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool is nice and shwer is amazing. Very comfortable all around.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

David, Stow

Le gustó: Servicios
The hotel staff and facilities staff at this location are the friendliest and efficient group. The property is fairly new. Very clean and up to date. The rooms were spotless and comfortable. An excellent stay for a great price.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean comfortable very nice staff. Nice pool and hot tub.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best hotel in Caldwell ohio
Hotel super clean! Bathrooms sparkld! Breakfast was amazing - best breakfast ever! Manager was top notch! Highly reccommend staying here and will do so in the future!
Se hospedó 1 noche en febrero de 2024
Respuesta de Joy, el 25 feb. 2024
Thank you Cheryl for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

8/10 Bueno

Matthew

Le gustó: Limpieza y servicio y personal
Not bad. Staff was friendly, room was clean. The pool and hot tub were broke. No USB ports in room. Comfortable bed, would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Joy, el 25 feb. 2024
Hi Matthew,Thank you for taking the time to do our online survey. There is a USB port on the alarm clocks. I am sorry for the inconvenience and hope you choose our hotel again

4/10 Malo

Jeff

Se hospedó 1 noche en enero de 2024
Respuesta de Joy, el 9 feb. 2024
Jeff,Thank you for taking the time to do our online survey. Hope you have a safe and happy 2024.

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Joy, el 9 feb. 2024
Thank you for taking the time to do our online survey. We appreciate your review and thank you for choosing our hotel for your recent stay.

10/10 Excelente

AMY

Se hospedó 1 noche en diciembre de 2023
Respuesta de Joy, el 9 feb. 2024
Thank you for taking the time to do our online survey, it is greatly appreciated. Thank you for choosing our hotel for your recent stay and hope to see you again.

8/10 Bueno

Christa, Poca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and clean. Nothing super fancy and the walls were thin so you could hear a lot of noise in the hotel. Overall a good stay.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Joy, el 9 feb. 2024
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 Excelente

Dana

Se hospedó 2 noches en diciembre de 2023
Respuesta de Joy, el 9 feb. 2024
Thank you taking the time to do our online survey, it is greatly appreciated and thank you for choosing our hotel for your recent stay. We hope to see you again.

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Serafima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Tamara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable, no complaints.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice hotel. Clean and staff are friendly and do a great job.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and friendly staff. Very clean, from the lobby to the hallways and rooms.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

BERNARD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff and very clean
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

simeon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joy was the face that greeted us over and over again. All of the staff was wonderful and everything was clean and comfortable. Would highly recommend to anyone
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Joy was a great hostess
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Terressa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quiet and clean.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great bang for your buck
The staff was friendly and helpful. The room was a decent size, clean and had a larger size mini fridge. The only downfall was how loud the AC unit was when running which made it harder for the kids to sleep.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Karen Pruitt

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
I coukd not get the internet conn. ection on my tablet. Have not had this problem before in any hotel even in other countries. Was a disappointment
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Louise

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is the first place we’ve rented that had enough warm bedding! Usually I bring an extra blanket along for more comfort but didn’t need it here! I LOVED the large shower! Again, we haven’t rented a room that had a real shower before! It was a wonderful surprise! The only thing I would suggest to this facility is to have a place to charge a cell phone in the suite. My phone was dead and I couldn’t recharge it until we returned home. Don’t think that not having a place to charge a phone took away from the comfort of that room though!
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Brandey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super welcoming atmosphere. The rooms were super clean, beds were super comfortable. The pool and hot tub were both very clean and warm.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Dorie

Le gustó: Limpieza
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Vincent

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jeffery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Christine, West Allis

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and helpful. Hotel was immaculate. I thought it was brand new and was shocked to find out it’s 8.5 years old. It’s maintained in great condition.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk clerk was great and even called to make sure everything was good in the room
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful nights stay.
Every area of the hotel was very clean and kept up. Employees were all very nice. The room was comfortable. The pool area was clean and we appreciated the breakfast being available. Great value.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My kids loved the pool! We've stayed here 2 times now and both times we had the best time.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable business accommodations.
friendly staff. everything was clean. jacuzzi was great.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Lidiya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not bad. Would stay again
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Will

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Next to a restaurant was a plus!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Valli

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was outstanding and rooms were super clean breakfast was delicious, pool was nice only thing the floor was very slippery with wet feet made me very nervous with my grandkids.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
False advertising that our room was SMOKING. Everything else was great, especially Bonnie the server at breakfast.
Se hospedó 2 noches en julio de 2023
Respuesta de JOY, el 21 jul. 2023
Let me apologize for the misinformation relayed to you. Our website shows that we are a non-smoking facility as well as a pet free hotel. If you were informed otherwise by another site then yes you were misinformed. May I suggest calling the hotel directly if you have a question or concern for your accommodations or visit the hotel website. Thank you for staying with us on your recent stay.

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gret Hotel
We chose this hotel because we have stayed at other Comfort Inn and Suites. This one did not let us down. Great hotel, great location and everything was perfect!
Se hospedó 1 noche en julio de 2023
Respuesta de Joy, el 21 jul. 2023
Thank you for your great review and for choosing our hotel for your recent stay. I will be sure to pass them along to my staff. Hope to see you again.

10/10 Excelente

Tiffany

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Cynthia

Le gustó: Limpieza y condiciones de la propiedad
We thoroughly enjoyed our stay and the breakfast was excellent. The hotel was clean and staff were pleasant with the exception of Natasha who was not cordial. When we arrived each time at the desk she would not look up until it was convenient and appeared annoyed when I asked for additional shampoo, only one was provided one day and there were two of us. Natasha needs to be coached on professional etiquette, especially in the hotel and concierge service industry. Normally we would not complain but Natasha was rude and that is not okay based on all the money we paid for 7 nights. Other than Natasha our stay and other staff were excellent.
Se hospedó 1 noche en julio de 2023
Respuesta de Joy, el 9 jul. 2023
Thank you for the 5 Stars and to address your review concerning Natasha, let me assure you that she is one of my most pleasant and accommodating employees and I did review this with her like yourself, I want complete satisfaction with all guest. Talking to her about this she had no intention of being rude if she came off that way so please accept my apologies and hers. She has had a rough week with some personal things and sometimes those things can come off the wrong way but please again accept my apologies. As far as the room amenities I take responsibility for not providing more information to housekeeping as to supply more. We did do a linen change and a new housekeeper serviced your room and I should've made her aware you needed more. I hope you made it home safely and getting some much needed rest for you both.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en junio de 2023
Respuesta de Joy, el 9 jul. 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We hope to see you again.

10/10 Excelente

Katti Jo

Se hospedó 1 noche en julio de 2023
Respuesta de Joy, el 24 jul. 2023
Thank you for taking the time to do our online survey. We appreciate you choosing our hotel for your recent stay and hope to see you again.

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We needed a last minute hotel for a 1 night stay. We didn’t arrive until late. We found the staff to be extremely helpful and nice. The hotel and our room was very clean. I thought the bed was comfortable and slept well. Breakfast was good and they have a nice selection from fruit to yogurt to make your own waffles and everything in between. We would definitely stay there again.
Se hospedó 1 noche en julio de 2023
Respuesta de Joy, el 9 jul. 2023
Thank you for taking the time to do our online survey and for choosing our hotel for your recent stay. We appreciate your great compliments and I will be sure to pass them along to my staff. Hope to see you again.

10/10 Excelente

Tobias

Se hospedó 1 noche en junio de 2023
Respuesta de Joy, el 21 jun. 2023
Thank you for taking the time to do our online survey and choosing our hotel on your recent stay. We appreciate your business and hope to see you again.

10/10 Excelente

RONALD

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was just perfect. My wife and I along with a friend went to a concert and this was perfect. A great location right off the interstate with a good selection of eating places including one right off the parking lot. The rooms were clean, neat and attractive. It was exactly as described online. The staff were very friendly and helpful. The inside pool and the hot tub were used and were excellant. The breakfast food was good, also. Quiet, safe and just a perfect place to visit.
Se hospedó 1 noche en junio de 2023
Respuesta de Joy, el 21 jun. 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. I will be sure to pass along your wonderful compliments to my staff. Hope to see you again.

10/10 Excelente

Leann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Joy, el 21 jun. 2023
Thank you for taking the time to do our online survey and for choosing our hotel on your recent stay. We hope to see you again.