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Opiniones de Heron's Landing Hotel

2.5 out of 5
Heron's Landing Hotel
492 South Island Highway, Campbell River, BC

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 267 de 583 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 236 de 583 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 65 de 583 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 583 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 583 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2018
Respuesta de Linda - Assistant Manager, el 15 ago. 2018
Thank you for rating our hotel.

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Underground parking, property management very helpful and kind
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 23 may. 2024
Thank you so much!

8/10 Bueno

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de - Amanda, el 23 may. 2024
Thank you for staying with us.

10/10 Excelente

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Receiving key promptly
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 23 may. 2024
Thank you for staying with us.

8/10 Bueno

Brenda L

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was shortage of parking!
Se hospedó 2 noches en mayo de 2024
Respuesta de - Amanda, el 23 may. 2024
Thank you for booking with us! We do offer underground parking, a parking lot out front and over flow parking across the road.

8/10 Bueno

Ruby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 16 may. 2024
Thank you so much for booking with us!

6/10 Aceptable

Bryan, Coeur d'Alene

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
So so breakfast fair Boothe in quality and selection. Traffic noise is an issue as is adjoining room doors that do little to block anything.
Se hospedó 2 noches en mayo de 2024
Respuesta de - Amanda, el 13 may. 2024
Thank you for booking with us!

10/10 Excelente

Megan

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice staff. Quiet and pet friendly. Very affordable, definitely recommend.
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 13 may. 2024
Thank you kindly for this review. We do hope you stay again!

8/10 Bueno

Kathleen

Viaje en pareja
The room seemed clean. However, the rest of the property was not the cleanest. When asked for more coffee for the room, they readily complied.
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Sherry

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Needs some serious cleaning and upgrading!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
i have never stayed here before i will stay again for sure great place
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 6 may. 2024
Thank you so much for booking with us! We do hope you stay again with us.

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely quiet room, comfortable bed. Complimentary breakfast was good. Staff friendly and efficient.
Se hospedó 1 noche en mayo de 2024
Respuesta de - Amanda, el 6 may. 2024
Thank you so much for booking with us.

8/10 Bueno

Davie

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
The rooms were large and clean. There are no ground floor rooms. Floor one is actually ustairs. There is very limited parking for large vehicles and limited nearby dining, although the room has a fully furnished kitchen which was great for us. The facility is dog friendly with use of an adjacent vacant lot. There is a walking trail along the beach but you must cross a busy two lane street to access it.
Se hospedó 3 noches en abril de 2024
Respuesta de - Amanda, el 1 may. 2024
Thank you so much for staying with us!

8/10 Bueno

Craig

Se hospedó 1 noche en abril de 2024
Respuesta de - Amanda, el 29 abr. 2024
Thank you for staying with us!

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de - Amanda, el 1 may. 2024
Thank you for booking with us, we are glad you enjoyed your stay.

10/10 Excelente

Chloe

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de - Amanda, el 29 abr. 2024
Thank you!

10/10 Excelente

Joyce

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
would be nice if breakfast started earlier
Se hospedó 3 noches en abril de 2024
Respuesta de - Amanda, el 25 abr. 2024
We are sorry that our complimentary contential breakfast started a bit to late for you. We try our best here to make sure all our guests are happy. Thank you for staying with us.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean friendly place in beautiful waterfront location
Se hospedó 1 noche en abril de 2024
Respuesta de - Amanda, el 16 abr. 2024
Thank you! We are so happy you enjoyed your stay with us.

10/10 Excelente

Gloria

Viaje en pareja
Great breakfast,great location
Se hospedó 2 noches en abril de 2024
Respuesta de - Amanda, el 17 abr. 2024
Thank you so much.

10/10 Excelente

Valter, Victoria

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Have stayed at the hotel multiple times, love the staff and the breakfast/underground parking.
Se hospedó 3 noches en marzo de 2024
Respuesta de - Amanda, el 13 may. 2024
Thank you so much, this is lovely to hear.

10/10 Excelente

Bailey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 1 noche en abril de 2024
Respuesta de Angela, el 6 abr. 2024
So happy you enjoyed your stay! Hope to see you again soon! :)

6/10 Aceptable

Sai Gunaranjan

No le gustó: Condiciones de la propiedad
The room was very spacious but it smelt very bad . Bad odour. Had to buy a room freshener and spray it. We stayed for 3 nights and when we asked for housekeeping services to clean the toilet, washroom and change linen , we were told they don’t provide this service . Breakfast was decent .
Se hospedó 3 noches en marzo de 2024
Respuesta de Angela, el 5 abr. 2024
Hi , Im sorry to hear of this. We do provide a stay service on a weekly stay. Everything you need can be provided at the front desk or by housekeeping. We hope to see you again. I will be checking into this. Hope to see you again. Take CareFront Desk

10/10 Excelente

Dean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hospitable
Se hospedó 1 noche en febrero de 2024
Respuesta de Angela, el 2 mar. 2024
Thank You for the great review. We hope to see you again soon:)

8/10 Bueno

Barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the underground parking. Older but very clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 1 mar. 2024
Thank you for staying with us! We take pride in our cleanliness. :)

8/10 Bueno

Karina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked how easy and friendly the experience was.
Se hospedó 2 noches en febrero de 2024
Respuesta de - Amanda, el 1 mar. 2024
Thank you so much for staying with us, we hope you book again.

8/10 Bueno

Grant

Le gustó: Servicio y personal
Nothing fancy. Was a place to sleep. Friendly staff. Parking tight. Not meant for pick ups. I would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 1 mar. 2024
Thank you for your feedback, we do hope you stay again.

10/10 Excelente

Brandie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Personable, friendly, knowledgeable staff. Had great recommendations for places for dinner. Bed was SUPER comfy. Breakfast was also good, just wished it opened a bit earlier than 9am! Loved just walking across the street to be right on the beach! We will be staying here again!!
Se hospedó 2 noches en febrero de 2024
Respuesta de - Amanda, el 1 mar. 2024
Thank you so much for this wonderful review. See you next time!

10/10 Excelente

Nawel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cute, cozy, close to the water and sea wall. Friendly stuff.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angela, el 25 feb. 2024
So happy to hear you enjoyed your stay. Thanks for terrific review! Hope to see you again soon.

10/10 Excelente

Evelin

Staff is very friendly, the breakfast was excellent considering that it was included. Decor reminds me of good old Germany.
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 1 mar. 2024
Thank you so much! We are so happy you enjoyed your stay!

8/10 Bueno

Frances

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location for me. This is Tom Wood, husband of my late wife Frances. Could you please make the change from Frances to Tom. Thank you.
Se hospedó 2 noches en febrero de 2024
Respuesta de Angela, el 17 feb. 2024
Hi Tom, No problem I will make those changes for you. See you again soon.

10/10 Excelente

Danna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 16 feb. 2024
Thank you so much, we are so glad you enjoyed your stay with us at Herons Landing Hotel.

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value for the money. Breakfast above average. Convenient microwave and fridge in the room. Clean.
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 14 feb. 2024
Thank you so much for staying with us. We hope you will be back again in the future.

10/10 Excelente

Junfeng

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay like home
Se hospedó 2 noches en febrero de 2024
Respuesta de - Amanda, el 14 feb. 2024
Thank you so much, we are glad you felt at home, that is what we strive for!

10/10 Excelente

Darlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Across the streat from the Ocean! such a beautiful setting! friendly staff and a king sized bed! Awesome for the price :)
Se hospedó 1 noche en febrero de 2024
Respuesta de - Amanda, el 8 feb. 2024
Thank you for staying with us!

8/10 Bueno

Gary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value including an excellent continental breakfast
Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 2 feb. 2024
So glad you enjoyed your stay. Hope to see you again.

10/10 Excelente

CAMERON

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place to stay
Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 18 ene. 2024
Thank You for the great review. We look forward to seeing you again.

6/10 Aceptable

Sandra

Le gustó: Limpieza y condiciones de la propiedad
The hours for breakfast would be useful on the website. We would not have stayed there had we known they don't serve breakfast until 9:00 on weekends. Not much use when we need to be at an event by 7:30 a.m. Other than that the hotel was clean and quiet and functional.
Se hospedó 2 noches en enero de 2024
Respuesta de Angela, el 18 ene. 2024
Thank you for your review, and your suggestion. We look forward to seeing you again.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Angela, el 13 ene. 2024
Thank You for staying with us and the great review. We hope to see you again!

8/10 Bueno

Donald Bruce Edward.

Viaje familiar
Le gustó: Limpieza y servicio y personal
A good economy stay in a small town. Enjoyed the people and the room was ok.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angela, el 13 ene. 2024
We are happy you enjoyed your stay! See you next time!

10/10 Excelente

R

Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 13 ene. 2024
Thank You for the review. Hope to see You again!

6/10 Aceptable

Denyce

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Really would have liked a bath tub( was shower only and a very small one at that) ...never thought i would have to specifically request that. Perhaps more specific information in the advertising would have helped. Will definitely stay again...and book a room WITH a tub!
Se hospedó 4 noches en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Thank you for your feedback. Happy to hear we will be seeing you again. We will definatly get you a room with a tub on your next stay. Happy New Year!

6/10 Aceptable

Theresa

Le gustó: Limpieza
When we checked in there was no one at the desk. It was self check in that day. Our room key did not work so i needed help from a housekeeper to re program the key. I had questions about the under ground parking as this was not mentioned in ad. Also not sure why they would put people with pets on the upper floors with carpet in the room.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Thank you for your feedback. Hope to see you again soon. Happy New Year!

10/10 Excelente

noam

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Thank you for the grat review. Hope to see you in the New Year!

8/10 Bueno

Shoshana

Viaje en pareja
Le gustó: Limpieza
Heron's landing is a solid, budget, option. The room was quiet, clean, and functional and the bed was comfortable (and bug-free - we ALWAYS check). We missed breakfast, but it looked like a good solid breakfast. The building, carpets, and fixtures are old and don't appear to have been updated so it's a bit shabby looking - but the lack of updates is probably what makes the reasonable price possible. The parking was truly the worst feature. There isn't enough space for all the guests, and the owners block off two spots in the garage for their expensive cars, so we ended up parked across the road for the night in a nasty storm. The other thing to be aware of is that the reception desk closes at 5 pm, and we didn't know to expect that, leaving us confused about how to find our room when we arrived. There is a sign at the desk that invites guests to dial "0" to get instructions, but it's not as clear as it could be, and easy to miss if you don't know to look for it. We met one person who had found his key-card and gone through the hotel trying it in every door to in an attempt to find his room. This confusion could be easily resolved by ensuring that a simple, standard, email is sent to all new bookings advising of the 'after-hours' check-in process. (yes, I gave this suggestion directly to the person at reception the next morning)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
thank you for the review, and the feedback. We hope to see you in the New Year!

6/10 Aceptable

Charles

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
The hotel was older, but the rooms were clean enough. The big problem for us was the parking: they have 28-30 rooms but they only have 21 tight parking spaces on property (13 indoors and 8 outdoors). If you have a full-size truck, you'll probably be limited to the outdoor spaces. Their "overflow" parking is the shoulder of the highway across the street. Fine for some, not for us.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Angela, el 13 ene. 2024
Thank you for staying with us. We are working on parking. Hope to see you again!

10/10 Excelente

Alison

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So great to have a pet-friendly place to stay! Yummy breakfast & helpful staff - great value!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Thank you the great review. Come back and see us in the New Year!

10/10 Excelente

Tammy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Thank you for the great review. We hope to see you again soon.Happy New Year!

8/10 Bueno

Jacqueline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older place but they really keep it in good repair. Very,clean, quiet and friendly. Ocean front offers great waterside walking with paved.walkway. Definitely best bang for your buck. Very disappointed that the continental breakfast didn't start until 09:00 as needed to leave by 08:45
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 13 ene. 2024
Thank you for the review. We hope to see you again soon!

2/10 Terrible

Jaime, Kamloops

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Angela, el 13 ene. 2024
Thank you for your review. Hope to see you again

10/10 Excelente

Joel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely big room with a very comfy couch. Nothing was fancy, but it was very relaxing.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Angela, el 4 ene. 2024
Happy to hear you enjoyed your stay. Hope to see you in the New Year!