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Opiniones de Mondrian Cannes

5 out of 5
Mondrian Cannes
45 boulevard de la Croisette, Cannes, Alpes-Maritimes

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 309 de 584 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 183 de 584 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 57 de 584 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 584 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 584 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Anna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay was amazing. Very noisy because of the conference held these days, but it was the only downside. The hotel is perfect. Everything was incredible
Se hospedó 5 noches en octubre de 2023
Respuesta de Mondrian Cannes team , el 31 oct. 2023
Dear Anna,We are delighted to learn that you had an incredible stay at our hotel, despite the slight inconvenience of the noise from the ongoing conference. We do our best to minimize disruptions during such events.Your satisfaction is essential to us, and we are pleased to see that, overall, you found our hotel perfect, and that the rest of your experience was amazing. We hope to have the pleasure of welcoming you again in the future and providing you with an even more enjoyable experience. Best regards, Mondrian Cannes Team

6/10 Aceptable

Elena

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Buena ubicación pero la atención no es buena.
Se hospedó 9 noches en julio de 2020

8/10 Bueno

jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente lugar
Se hospedó 3 noches en julio de 2018

10/10 Excelente

ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
estancia estupenda
todo muy bien .para recomendar a mis amigos.
Se hospedó 5 noches en octubre de 2017

8/10 Bueno

Paola s

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en julio de 2017

10/10 Excelente

Ana lucrecia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2017

10/10 Excelente

damian, Olivos - Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Excelente

10/10 Excelente

Cristina, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy Buen hotel
Muy buen hotel, excelente ubicacion. Muy buen servicio de desayuno, y la habitacion bien amplia.

10/10 Excelente

Carolina, Montevideo

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Muy bueno
El el hotel nos resulto muy cómodo. Teníamos problemas con la bañera pero nada importante. Una cosa en contra, nadie hablaba en español.

10/10 Excelente

Tere

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

venus ibrahim

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I wish we knew before we booked that there will close there beach club for the festival before we booked our room
Se hospedó 2 noches en mayo de 2024
Respuesta de Mondrian Cannes team , el 13 may. 2024
Dear venus ibrahim, Thank you for your feedback ! We apologize for any inconvenience caused by the temporary closure of our beach club just before the beginning of the festival. We understand how frustrating it can be when amenities are unavailable unexpectedly. We strive to provide our guests with the best experience possible, and we regret any inconvenience this may have caused. We hope you still have a wonderful time during your stay with us, and hope to welcome you back soon!Best regards,Mondrian Cannes Team.

10/10 Excelente

Jaime

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place, fantastic breakfast and very professional staff
Se hospedó 5 noches en abril de 2024
Respuesta de Mondrian Cannes team , el 6 may. 2024
Dear Jaime,Thank you so much for your wonderful review! We are thrilled to learn that you enjoyed your stay at Mondrian Cannes and that you were impressed by the hotel's breakfast and our professional staff.Your kind words mean a lot to us. We look forward to welcoming you back soon for another fantastic experience!Have a wonderful day.Best regards,Mondrian Cannes Team

6/10 Aceptable

COLCHICO

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Nice location and view. poor welcome and services not up to a 5 star and price (reception, opening hours of the bar, reception personnel lack of personal attention
Se hospedó 2 noches en abril de 2024
Respuesta de Mondrian Cannes team , el 29 abr. 2024
Dear Colchico,Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations regarding the welcome and services provided.We take your comments seriously and will address them to our team to ensure that necessary improvements are made.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.Have a wonderful day.Best regards,Mondrian Cannes Team

10/10 Excelente

Evelina, Dagenham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Mondrian Cannes team , el 25 mar. 2024
Dear Evelina, Thank you for your feedback. We hope to have the pleasure of welcoming you back to our hotel on your next visit. Best regards, Mondrian Cannes Team.

10/10 Excelente

myriam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super week-end
Super séjour en amoureux au MONDRIAN accueil au top petite attention pour notre anniversaire de mariage en chambre + surclassement de la chambre en vue mer le combo parfait le petit déjeuner copieux mention spéciale à Karine du petit déjeuner adorable . La chambre la literie la déco tout été parfait nous reviendrons c’est sure !
Se hospedó 1 noche en febrero de 2024
Respuesta de Mondrian Cannes team , el 13 feb. 2024
Chère Myriam, Un immense merci pour vos éloges suite à votre séjour au Mondrian ! Nous sommes ravis d'apprendre que votre escapade romantique a été à la hauteur de vos attentes, et nous sommes honorés d'avoir pu célébrer votre anniversaire de mariage avec vous. Nous sommes enchantés que le petit déjeuner ait été à la hauteur de vos attentes, et nous transmettrons votre mention spéciale à Karine du petit déjeuner, qui sera ravie de recevoir vos compliments.Nous attendons votre prochaine visite avec impatience, et nous sommes ravis de vous accueillir à nouveau !Bien Cordialement,

8/10 Bueno

Diderik Robsahm

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mondrian Cannes team , el 9 nov. 2023
Dear Diderik Robsahm,Thank you so much for taking the time to leave a rating on our hotel. We are delighted to see that you had an enjoyable stay with us.We look forward to welcoming you back to the Mondrian Cannes!Best regards,Mondrian Cannes Team

10/10 Excelente

Antoine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magnifique Mondrian
L’hôtel est fantastique, le confort est optimal et les chambres avec terrasse et vue sur la mer sont extraordinaires
Se hospedó 3 noches en noviembre de 2023
Respuesta de Mondrian Cannes team , el 8 nov. 2023
Cher Antoine, Nous sommes ravis de lire votre commentaire sur notre hôtel Mondrian Cannes. Merci d'avoir pris le temps de partager votre expérience au sein de notre hôtel.Nous sommes heureux d'apprendre que vous avez trouvé l'hôtel fantastique et que le confort était à la hauteur de vos attentes.Nos chambres avec terrasse et vue sur la mer sont en effet un atout de notre établissement, offrant une expérience mémorable. Nous sommes impatients de vous revoir au Mondrian Cannes !Cordialement,L'équipe du Mondrain Cannes

10/10 Excelente

Gabrielle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel and the room itself were beautiful and clean. The hotel is perfectly located. Near the beach, restaurants, and shopping.
Se hospedó 3 noches en octubre de 2023
Respuesta de Mondrian Cannes team , el 23 oct. 2023
Dear Gabrielle,We thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel and your room beautiful and clean. The location of our hotel is indeed one of our strong points, with its proximity to the beach, restaurants, and shops. We are pleased that this has contributed to making your stay even more enjoyable by providing convenient access to these amenities. We hope to welcome you again on your next visit. Thank you for choosing our hotel.Best regards,Mondrian Cannes team

10/10 Excelente

Samara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mondrian Cannes team , el 4 oct. 2023
Dear Samara,Thank you very much for your rate. We hope to welcome you back soon again.Mondrian Cannes team

10/10 Excelente

Demir, Istanbul

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked everything
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mondrian Cannes team , el 25 sept. 2023
Dear Demir,We are absolutely delighted to learn that you enjoyed your stay at our hotel! We would like to thank you for your kind words. We hope to have the pleasure of welcoming you again soon. In the meantime, we sincerely appreciate your trust in our establishment. Best regards, Mondrian Cannes Team

10/10 Excelente

sophia

Le gustó: Servicio y personal y condiciones de la propiedad
Great hotel, excellent service, people were very sweet and accommodating
Se hospedó 5 noches en septiembre de 2023
Respuesta de Mondrian Cannes team , el 18 sept. 2023
Dear sophia,We appreciate your positive feedback about our hotel. It's a pleasure to know that you had an excellent stay with us and that you enjoyed the quality of our service as well as the kindness of our staff.We look forward to welcoming you again on your next stay. Thank you for choosing our hotel.Best regards,The Mondrian Cannes Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel was amazing. Didn’t realise in advance it would cost between £40-£60pp to enjoy the private beach, but beach was one the best we have been to. Hotel recommended great places to eat and celebrated our special occasions well. Restaurant was lovely with great, diverse selection of food. Staff were really friendly and made our stay special. Thank you
Se hospedó 4 noches en septiembre de 2023
Respuesta de The Guest relation team, el 11 sept. 2023
Dear guest,We sincerely thank you for choosing to stay at our hotel and for taking the time to share your experience with us. We are delighted to read your positive review and to know that your stay was extraordinary.We are pleased that you enjoyed our private beach. We strive to provide a first-class beach experience for our guests, and it is gratifying to know that you found it among the best you have experienced.Furthermore, we are thrilled that you took advantage of our dining recommendations. Our team is dedicated to making each stay special, and it is encouraging to know that we succeeded in doing so for you.We hope to have the opportunity to welcome you again in the future for another memorable experience at our hotel. Once again, thank you for your kind words and your valuable feedback.Best regards,Mondrian Cannes Team

10/10 Excelente

Brianna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Mondrian was very comfortable and clean. The room was cleaned every day, and staff accommodated every request. The hotel is in a prime location for beach clubs, restaurants, and both luxury and ordinary shopping. I highly recommend staying here!
Se hospedó 8 noches en agosto de 2023
Respuesta de The Guest relation team, el 11 sept. 2023
Dear Briana,We sincerely want to thank you for taking the time to leave a positive review of your recent stay at the Hotel Mondrian. We are delighted to learn that your experience with us met your expectations.It is particularly rewarding to know that you found your room comfortable and clean, and that our staff was able to efficiently attend to all your requests. Our team always strives to provide impeccable service.We are also pleased that you enjoyed the prime location of our hotel, conveniently situated near the beach, restaurants, and shops. We do our utmost to offer our guests easy access to everything our destination has to offer.Thank you once again for your warm recommendation. It means a lot to us. We hope to have the pleasure of welcoming you back to the Hotel Mondrian on your next visit, to provide you with an equally memorable experience.Best Regards,Mondrian Cannes team

10/10 Excelente

Kristie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 3 noches en julio de 2023
Respuesta de Mondrian Cannes team, el 1 sept. 2023
Dear Kristie, Thank you very much for your comment and rate. We hope to see you back again very soon.Mondrian Cannes team

10/10 Excelente

Matthew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was great very clean. We would highly recommend it to anybody very well located your shopping food and the beach clubs. Staff was incredibly nice always to our need.
Se hospedó 5 noches en julio de 2023
Respuesta de The Guest Relations Team, el 19 jul. 2023
Dear Matthew, Thank you for choosing Mondrian Cannes for your recent stay! We appreciate your kind words and are delighted to hear that you had a great experience that met your expectations.Thank you for your recommendation. We would be thrilled to welcome you back in the future and provide you with another outstanding experience. Sincerely,

10/10 Excelente

MAX

Se hospedó 4 noches en julio de 2023
Respuesta de Mondrian Cannes team , el 1 sept. 2023
Dear Max,Thank you very much for your rate. We hope to welcome you back soon again.Mondrian Cannes team

6/10 Aceptable

Chloe

Le gustó: Limpieza
Se hospedó 3 noches en junio de 2023
Respuesta de The Guest relation team, el 2 ago. 2023
Bonjour Chloé, Thank you for your review and rate Best Regards, Mondrian Cannes team

2/10 Terrible

Sonya

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Mondrian, had us booked for a room with a sofa bed. And when we arrived they put us in smaller room. When I showed our receipt and the fact I paid around 200 more a night for a room that fit us all they said the hotel was full and couldn’t not honor the room I had paid for and offered nothing to remedy the problem. The rooms don’t have showers - just a bathtub and a shower handle. That didn’t work. It was a distasteful stay. The staff was horrible. All in all it was a terrible experience - it was way better managed as the Grand hotel. We switched hotels to the JW marriot next door and it was 10000000 times better experience.
Respuesta de The Guest relation team, el 30 jun. 2023
Dear Madam, We apologize for any inconvenience caused during your stay. It seems that there was a miscommunication regarding your booking, as you reserved a sea view room for one person without indicating the presence of additional guests. While the room you booked may have had a sofa bed or armchair, we regret that you were not aware of this option. Unfortunately, due to the hotel's full occupancy, we were unable to address the issue at the time. We sincerely apologize for any inconvenience.Best Regards,

10/10 Excelente

Henry

Se hospedó 3 noches en junio de 2023
Respuesta de The Guest relation team, el 2 ago. 2023
Bonjour Henry, Thank you very much for your rate and review We look forward to welcoming you back soonBest Mondrian Cannes team

8/10 Bueno

Alberto, San Juan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked: recently remodeled and very clean. Didn’t like: was told room service breakfast was included, but at check out I was charged.
Se hospedó 3 noches en junio de 2023
Respuesta de The Guest relation team, el 3 jul. 2023
Dear Mr. Alberto,Good morning! We appreciate you taking the time to share your recent experience with us. We would like to clarify that the continental breakfast was indeed included in your room rate. However, the additional charge was for the omelettes and scambled eggs that you ordered, as they are not part of the continental breakfast offering. We are at your complete disposal for any further assistance and we look forward to the opportunity of welcoming you back soon.

10/10 Excelente

Lars Christian

Se hospedó 2 noches en junio de 2023
Respuesta de The Guest Relations Team, el 8 jun. 2023
Dear Lars Christian Kvitvang,Thank you for your rate. We look forward to seeing you again on your next visit to Cannes.Best regards,

10/10 Excelente

Kirsten Elisabeth

Se hospedó 2 noches en abril de 2023
Respuesta de The Guest relation team, el 25 may. 2023
Thank you for your feedback - We hope to see you back again when you next visit Cannes.Best Regards,

8/10 Bueno

Serge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de The Guest relation team, el 25 may. 2023
Thank you for your feedback - We hope to see you soon Best Regards,

8/10 Bueno

Nathan

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

4/10 Malo

khalid

Se hospedó 3 noches en septiembre de 2022

8/10 Bueno

YASMIN

Le gustó: Limpieza
Se hospedó 9 noches en agosto de 2022

10/10 Excelente

Yuly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay in Le Grand
Our stay was incredible - the hotel , location, stuff was excellent! Our hostess Karina met us and show us a room that was exactly as I booked with balcony and sea view.
Se hospedó 4 noches en agosto de 2022
Respuesta de The Guest relations team, el 17 ago. 2022
Dear Yuly, First of all, we wish to thank you for choosing Le Grand Hotel Cannes for your last stay in Cannes. We do appreciate that you dedicated some time to share your comments on line. It is a pleasure to read that you have appreciated our property , the location, and enjoyed the sea view from your balcony. We will share your comment with our team and especially with Karina. We hope to have the pleasure of welcoming you when you next visit Cannes. Best Regards,

10/10 Excelente

alexandre

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Newly renovated rooms - the room rate is on the very high side knowing that the lobby, restaurant and bar -terraces are outdated. Superb garden and it is difficult to find the parking from the first shot. I found it strange not to give the reward points for Accor loyalty membership if booked via Expedia - this practice is not applicable to B
Se hospedó 6 noches en julio de 2022

10/10 Excelente

Rami, Salwa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location
Se hospedó 5 noches en julio de 2022
Respuesta de grandhotelcannes, el 1 ago. 2022
Dear Guest, Thank you for taking the time to leave your comment, we are delighted that you enjoyed our ideal location. Kind regards, The Customer Relations team

10/10 Excelente

Shiva

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Although the hotel is located on the Croisette, the set back gives it a bit more sense of privacy.
Se hospedó 3 noches en julio de 2022
Respuesta de grandhotelcannes, el 1 ago. 2022
Dear Guest, Thank you for sharing your experience at Le Grand Hotel Cannes. We are delighted that you enjoyed your stay with us and the quietness of our location. We look forward to welcoming you soon. Yours sincerely The Customer Relations team

6/10 Aceptable

Alexey, Sankt Peterburg

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Good 4 stars hotel , very good rooms and breakfast, service is so so
Se hospedó 3 noches en julio de 2022
Respuesta de grandhotelcannes, el 21 jul. 2022
Dear Guest, Thank you for taking the time to share your experience following your stay at Le Grand Hotel Cannes. We are sorry to see that your stay at our 5* Hotel did not meet all your expectations. Customer satisfaction is always at the forefront of our priorities and please believe that your comments have been reviewed by the team. We are delighted to read that you enjoyed our fully renovated rooms and the quality of the breakfast we served. We hope to have the opportunity to prove to you, during your next visit, that the quality of the services provided by the Grand Hotel will meet your expectations. Sincerely yours, The Customer Relations team

10/10 Excelente

Rocco

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en julio de 2022
Respuesta de grandhotelcannes, el 15 jul. 2022
Dear Guest, Thank you very much for your note. We look forward to welcoming you soon. Yours sincerely, The Customer Relations team

10/10 Excelente

Hanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, clean large rooms, great service.
Se hospedó 1 noche en julio de 2022
Respuesta de grandhotelcannes, el 15 jul. 2022
Dear Madam, Thank you for sharing your experience at the Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon when you come to Cannes and wish you a pleasant day. Yours sincerely, The Customer Relations team

8/10 Bueno

Flavio

Se hospedó 3 noches en julio de 2022
Respuesta de grandhotelcannes, el 15 jul. 2022
Dear Guest, Thank you very much for your note. We look forward to welcoming you soon. Yours sincerely, The Customer Relations team

4/10 Malo

Kris Jes

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
If they give you room 113 run!
If they give you room 113 run! The room even though it has a beautiful view from the terrace it has many defects. First the shower is handheld as there is no mount or bracket for the shower head, so you’re forced to hold the shower head in your hand during the entire shower experience. Great engineering!!! After that you will then experience that there is no hot water in the shower. So once you’re had this great shower you will then be ready for a long and deep sleep. This is however not possible since the Aircon sounds like there is an old tractor inside the unit.. Last once you wake up and go down to their private beach you’ll notice that they have build a huge trench effectively blocking the view to the sea, besides that what they claim is included in the hotel amenities is in fact not included and you’ll be charged over 100 euros for a lounger on the beach. I had notified the staff in the reception countless times for these issues, but they could not do anything, the maintenance guy never showed up either even though he was called upon many times they claim. I was supposed to sleep there 3 nights, but after 2 I had to change hotel. A sweet lady in the reception however compensated me the fee for the lounge bed on the beach to try to amend the situation.
Se hospedó 2 noches en junio de 2022
Respuesta de grandhotelcannes, el 28 jun. 2022
Dear Guest, Thank you for taking the time to share your experience following your stay at Le Grand Hotel Cannes. We are sorry to read that your stay at Le Grand Hotel did not meet all your expectations. Our customers satisfaction is always at the heart of our priorities and please be assured that your comments have been carefully reviewed.. Regarding our beach the Hyde Beach Cannes, in june the public sunbed rates start from 39€ to 55€ and all of our hotel's guests benefit from preferential rates on the beach during their stay. Furthermore, we are surprised to read that you had to change your hotel for your 3rd night. On your booking history we record a booking of two nights which were completed as requested. Sincerely yours, The Customer Relations team

10/10 Excelente

Nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 5 noches en junio de 2022
Respuesta de grandhotelcannes, el 20 jun. 2022
Dear Madam, Thank you for sharing your experience at Le Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon when you come back to Cannes and wish you an excellent day. Yours sincerely, The Customer Relations team

10/10 Excelente

Brandon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing value for money and great staff- 5 mins walk to old city and beach
Se hospedó 2 noches en junio de 2022
Respuesta de grandhotelcannes, el 13 jun. 2022
Dear Guest, Thank you for sharing your experience at the Grand Hotel Cannes. We are delighted that you enjoyed your stay with us. We look forward to welcoming you soon. Yours sincerely, The Customer Relations team

10/10 Excelente

joel

Se hospedó 3 noches en mayo de 2022
Respuesta de grandhotelcannes, el 17 may. 2022
Dear Guest, Thank you for your comment and rate. Best Regards, The Guest Relations Team

8/10 Bueno

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parking needs improvement
Parking is way too hard to find.
Se hospedó 1 noche en septiembre de 2021
Respuesta de The Guest relations team, el 27 sept. 2021
Dear Guest, We would like to thank you for your review. We are sorry to read that it was hard for you to find our parking. We hope to have the pleasure to welcome you back again very soon. Best Regards,

2/10 Terrible

renato

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
At breakfast, they gave me pastries that were previously picked on by 5 pigeons. I asked for new ones as these pastries were o. Another table and the pigeons were eating them. The waiter picked them up from the floor and then , after acting like he was going to throw them out, he put them on my table. After I let the front desk know, they said sorry and that it. Unbelievable that a 5 star hotel would do that. I always stay at the Marinez except this time
Se hospedó 1 noche en septiembre de 2021
Respuesta de The Guest relations team, el 13 sept. 2021
Dear Guest, We would like to thank you for the time taken to review your experience following to your recent stay. We are sorry to read that you did not have a good time during your breakfast. We are sorry for the very bad experience you had, the attitude that you are describing does not reflect our quality of service. It is our priority to make sure that every guest who stays at Le Grand Hotel have the best experience possible. We really hope you will give us another chance to gain your trust and the opportunity to welcome you again make your next stay amongst us a memorable one. Best Regards,