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Opiniones de Balance Sheet Hotel

3.5 out of 5
Balance Sheet Hotel
122 Pedu Estate, Cape Coast, Central

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 6 de 10 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 10 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 10 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 10 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 10 opiniones" "

9.2/10

Limpieza

9.6/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
The property is convenient to the medical center which is what I needed. The room was comfortable however more attention needs to be paid to detail cleaning especially in the bathroom. Toilet seat was dirty with urine and there was no toilet paper.
Se hospedó 1 noche en agosto de 2023
Respuesta de Kweku, el 10 oct. 2023
Thank you for taking the time to share your feedback with us on Expedia. We appreciate your choosing our hotel for your recent stay, especially given its convenient location near the medical center. Your comments are important to us as they help us continually improve our services.We sincerely apologize for the cleanliness issues you encountered during your stay, particularly in the bathroom. Our team takes great pride in maintaining a high standard of cleanliness, and it's disappointing to hear that we fell short during your visit. Rest assured, we will address these concerns immediately with our housekeeping staff to ensure such oversights do not happen in the future.Your comfort and satisfaction are our top priorities, and we regret any inconvenience you experienced due to the cleanliness and toiletry issues. Please know that we have taken your feedback seriously, and we are committed to making the necessary improvements.We hope you'll consider giving us another opportunity to serve you in the future. If you choose to stay with us again, we'll do our utmost to ensure you have a much more pleasant and comfortable experience.Thank you once again for your feedback, and we appreciate your understanding.Warm regards,Hotel Management

10/10 Excelente

james

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect!
Perfect place!
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Kenrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was quite impressed with the electronic key system and the automation of the lights and fan with entry/exit (presence in the room). The breakfast was lovely and it was the most comfortable sleep I've had in Ghana--the mattress was comfortable. The neighborhood was quiet and the walk to restaurants was reasonable. There was a small fridge in the room, but there was no electrical point where it was located. No big deal because we slid it close to the nightstand and plugged it in there. It was an excellent one night stay. It was within close proximity to Elmina & Cape Coast Castles. I'll stay again and recommend this hotel to others. They were kind enough to keep our bags while we were out sightseeing. The staff was quite helpful and courteous.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en marzo de 2020

10/10 Excelente

RK, Toronto,Canada

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff, great location, clean and spacious rooms and a great environment. Staff will go the extra mile to make your stay as comfortable as possible.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Angela, London

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed for 2 nights. Very nice small establishment. Staff are very friendly and helpful. Enjoyed my stay, thanks
Se hospedó 2 noches en febrero de 2020

8/10 Bueno

Hans Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Martin Francis

Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I highly recommend Balance Sheet Hotel. The owner and the staff are phenomenal! We arrived late after touring Cape Coast Castle and Kakum National Park. We were warmly greeted by one of the owners, Kweku, and the receptionist, Nathaniel. Our rooms were already available. The staff helped us with our luggage from the car and ensured that we had everything we needed. I asked for an extra sheet; Nathaniel quickly assisted. He is a gem. Very friendly and accommodating. I absolutely loved him and his thoughtfulness. The following morning we received breakfast. Delicious! Eggs, toast, tea for me. My friend also ordered the same plus banana. Oats were also available. I cannot say enough about this place. The hotel is only one month old with 8 guest rooms. The rooms were emmaculate. My room had a king size bed although it is advertised as queen. There is a mini fridge, desk, and flat screen TV also. It is so close and convenient to the castle. The hotel is enclosed in a security gate with an attendant. Very safe although the entire area seemed safe and was very beautiful. Lastly the owner was very informative. We asked for recommendations in the area and also Kumasi. He was a great asset. If you are seeking a fabulous hotel, visit this place. And the rates are very reasonable!
Lovely room
Outside of hotel
My scrumptious breakfast
Se hospedó 1 noche en agosto de 2019
Respuesta de balance sheet hotel, el 23 ago. 2019
this is the most amazing review that we ever received.we are most grateful and promise to even do better the next time you visit.many thanks and do enjoy your stay in Ghana

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a new hotel just under two months. Staffs were very nice, understanding, and accommodated all our needs. The rooms and washrooms are pretty decent in size.
Se hospedó 2 noches en agosto de 2019
Respuesta de Kweku, el 14 ago. 2019
Thanks you very much for taking your time out to review us.indeed we are guest obsessed and promise to host you even better the next time you visit us.