Beach Front Room, 1 Queen Bed | Vista desde la propiedad
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Opiniones de Casey Key Resorts - Beachfront

2 out of 5
Casey Key Resorts - Beachfront
221 Casey Key Road, Nokomis, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 539 de 957 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 297 de 957 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 957 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 957 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 957 opiniones" "

9.2/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marco

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great beach location
Excellent Location right front of the beach with comfortable chairs and umbrella on the beach nice room, only one recommendation the room need a little table with at least two chairs
Se hospedó 3 noches en abril de 2022
Respuesta de Christopher Charles, el 7 may. 2022
Hi Marco. Thank you for your review, and awesome pic! Glad that you enjoyed your stay with us. We will take your suggestion under consideration. Please come back and see us again soon

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2021
Respuesta de Christopher Charles, el 11 mar. 2021
Hello, thank you for your rating, and your business.

2/10 Terrible

Luis H

Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Noche espantosa
Se hospedó 1 noche en julio de 2019

10/10 Excelente

EDGAR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente un paraiso
Se hospedó 3 noches en marzo de 2019
Respuesta de Greg - GM, el 28 mar. 2019
Thank you for the Great Review!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lo mejor
UN HOTEL ESPECIAL CON UN SERVICIO EXCELENTE

10/10 Excelente

MARIA B, Miami

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent place to rest!
Excellent place to rest and disconnect from work!

10/10 Excelente

Fco Javier, Valencia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bonito, tranquilo y con encanto.
Hotel tranquilo y acogedor, justo lo que buscabamos. Agradecer al propietari@ que tuviesen en cuenta el comentario que pusimos a la hora de solicitar la habitacion. Sin duda, si tenemos la ocasion de volver, volveremos.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was a perfect getaway. You are literally right on a private beach. Nokomis beach is right down the road or beach. North jetty for fishing. We saw manatees swimming right down the beach. This was an amazing stay in an amazingly beautiful area of south Florida. I cant wait to return. My only regret is not staying here longer.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management, el 3 may. 2024
Hello Robert,We are honored to hear such wonderful feedback and we are glad you enjoyed your stay with us! Thank you for your feedback!

4/10 Malo

Desiree

Viaje en grupo, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Terrible attention to the check-in, everything was by phone, they did not notify at 4 pm as they had agreed, and the room was very small and with a high price, I would not recommend that place
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management , el 3 may. 2024
Hello DesireeWe are sad to hear you did not have a wonderful time with, unfortunately we do not have any staff on the beach front location, and we will work on modifying our pre-arrival email to have it better detailed for better check in experiences. Our rate is based on the location of the hotel and accessible to a private beach, and they are typically higher than our mainland location.

8/10 Bueno

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location of room #11. Not told were the room would be in the facility. It was in the back and not as attractive as the others.
Se hospedó 3 noches en marzo de 2024
Respuesta de Aline, el 1 abr. 2024
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future. Sincerely,

10/10 Excelente

Mark

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Aline, el 1 abr. 2024
Mark, thanks for the great score! We hope you join us again soon! Sincerely,

10/10 Excelente

Machelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful ocean view on the beach
Se hospedó 2 noches en febrero de 2024
Respuesta de Aline, el 1 abr. 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely

10/10 Excelente

john jr

Se hospedó 3 noches en febrero de 2024
Respuesta de Aline, el 1 abr. 2024
John, thanks for the great score! We hope you join us again soon! Sincerely,

10/10 Excelente

Ana, Davie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was really clean! Didn’t have an ice machine working at the property, we have to request ice in another hotel and pay 💰 for ice! The staff was really profesional and attentive. The cleaning lady went above and beyond to help with any requests but overpriced for the type of place…
Se hospedó 1 noche en febrero de 2024
Respuesta de Aline, el 1 abr. 2024
Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Casey Key Resort. Our team hopes to see you again soon for another memorable stay. Sincerely

10/10 Excelente

Michele

Se hospedó 1 noche en enero de 2024
Respuesta de Christopher Charles, el 27 ene. 2024
Thank you Michele, we really appreciate your business

8/10 Bueno

Steven

Se hospedó 1 noche en enero de 2024
Respuesta de Christopher Charles, el 27 ene. 2024
Thank you Steven, We would love to hear how we could earn a 10 out of 10

10/10 Excelente

Elaine, Heath

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved being steps away from the beach. Also, appreciated the umbrella and lounge chairs provided on the beach. This was a great property for the weekend trip!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christopher Charles, el 6 ene. 2024
Thank you Elaine, we are so happy to hear that you enjoyed your stay with us. Please come back and see us again.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Call the room you want before booking
The check in was not fast at all. Code wouldn't work so had to call. Room was not what we expected & does not match the pictures. We paid for the garden veiw & we got the room in the corner of the building facing the parking lot and the ice room machine with the guest bathroom so it was very noisey. There was also dirty handprints on the door with marks on the wall and lots of dust underneath the bed. We asked for a refund for not getting what we expected & they did not give that to us.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Christopher Charles, el 6 ene. 2024
Hello. I'm so sorry to hear about your poor experience at our property. I'm sorry that the door code did not initially work, and that the room did not live up to your expectations. Please reach out to us so that we can discuss this matter and what we can do to make it right.

8/10 Bueno

Glen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was a little rough for business stay.
Checking in was a little rough because it was for business, and we had a credit card on file through Hotels.com. My office and I worked with Nicole to get a credit card authorization on file for the stay directly before employee could check in. Thankfully we could get this done because although we were out of office other employees were working (this would have been a fiasco if that wasnt the situation). Employee enjoyed the studio style room for the night and said location directly on beach was nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Christopher Charles, el 29 dic. 2023
Hello Glen, thank you for sharing your experience at our property. I'm sorry hear that you felt the check in process was not as smooth as it should have been. We do our best to provide our policies and procedures on our website, as well as third party sites like Hotels.com, so that our customers can be prepared and have the check-in process go smoothly. We really do appreciate your business.

8/10 Bueno

Christian

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Christopher Charles, el 29 dic. 2023
Thank you Christian, we appreciate your business

10/10 Excelente

Stephen

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 15 dic. 2023
Thank you Stephen. We appreciate your business.

6/10 Aceptable

Brendin

Viaje en pareja
Was assigned the wrong room along with other guest.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Christopher Charles, el 11 nov. 2023
Hello Brendin, so sorry to hear that you had a poor experience at our property, and with our check-in process. Please feel free to contact me directly to discuss your stay, and what we can do to make it right.

4/10 Malo

Tony

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is advertised as Beachfront my husband and I traveled to the hotel from about 2hrs away for our kid free weekend getaway we arrived and realized that our room was in a small corner and there was no courtyard view or beach view the room was not at all what we expected. We immediately called the helpline and explained to them that it was not what we expected and we didn’t use the room and we were not going to stay. They refused to do anything to accommodate us. The GM said he would lose because he didn’t know if he could rent the room again. No refund not even partial. Nor would they let me change my reservation to a later date as we didn’t want to waste our only kid free weekend somewhere that wasn’t at all what we expected. As a gold member my husband and I travel a lot and I’ve never experienced such low levels of customer service.
Se hospedó 1 noche en octubre de 2023
Respuesta de Christopher Charles , el 31 oct. 2023
Hello Tony. I'm sorry that you had such a poor experience at our property. I'm also sorry that we could not come to a resolution that you found acceptable, although I did offer you what I felt was a generous offer of a credit towards a future stay. When you call us on the evening of arrival and ask to change your dates, it can be very difficult for the hotel to balance accommodating your requests with managing a business. I double checked, and the photos on Expedia are exactly the room that you received upon check-in. Although you did not book an oceanview room, the room you booked is only steps from the beach, as advertised. Please feel free to contact me directly if you wish to discuss this matter further.

2/10 Terrible

Jean

Se hospedó 4 noches en octubre de 2023
Respuesta de Christopher Charles, el 28 oct. 2023
Hello Jean. I have tried reaching out to you to discuss your concerns. Please contact me at your earliest convenience.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Christopher Charles, el 28 oct. 2023
Thank you for the awesome pictures

6/10 Aceptable

Richard

Viaje familiar
Le gustó: Limpieza y servicio y personal
Some what dated but clean.
Se hospedó 1 noche en octubre de 2023
Respuesta de Christopher Charles, el 28 oct. 2023
Thanks Richard. Please consider coming back again. We are in the process of updating and improving our property all the time. I think you'll be pleased with the changes we're making.

10/10 Excelente

Theresa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Christopher Charles, el 14 oct. 2023
Thank you Theresa. We really appreciate your business.

10/10 Excelente

Fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Christopher Charles, el 7 oct. 2023
Thank You Fernando

8/10 Bueno

Terry A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect
Everything from check-in to checking out was smooth and easy. We got there early and called, they let us check in to the room early. The room was very nice and clean. The beach access couldn't get better. We had an amazing time.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Christopher Charles, el 7 oct. 2023
Thank you Terry. Would love to hear how we could earn a 10 out of 10 rating.

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Christopher Charles, el 7 oct. 2023
Thanks Andrew, we appreciate your business

6/10 Aceptable

Sean

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Less then impressed
Great beach and town, place was clean for the price point amenities were null
Se hospedó 1 noche en septiembre de 2023
Respuesta de Christopher Charles, el 16 sept. 2023
Hi Sean. Thank you for your review. Sorry that your experience with us did not meet and exceed your expectations. We strive to provide and exceptional experience to all of our customers, and I regret that we fell short in this circumstance. Please feel free to reach out to me directly to discuss your stay, and what we can do better.

10/10 Excelente

Patrick

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is literally right on the beach! They have lounge chairs and umbrellas set out for the guests. We maybe saw 10 people on the beach at one time at the most, beautiful location, food places, jet skis, boats and beautiful shells all along the walkable coast line. 10 out of 10, WILL BE BACK FOR ANOTHER STAY!!!
Se hospedó 3 noches en agosto de 2023
Respuesta de Christopher Charles, el 9 sept. 2023
Thank you so much Patrick for sharing your experience at our property. We very much value your business.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For a quick getaway. It was fantastic!
Se hospedó 1 noche en agosto de 2023
Respuesta de Christopher Charles, el 9 sept. 2023
Thanks Jennifer. Please come back again soon

10/10 Excelente

benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beach Getaway
The absolute perfect spot for a beach escape. 10/10
Se hospedó 1 noche en agosto de 2023
Respuesta de Christopher Charles, el 12 ago. 2023
Thank you Benjamin for sharing such beautiful pictures. We really appreciate your business

10/10 Excelente

Yeney

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
The property is ok, clean and the staff seems great. The check in process was easy. The only issue we had was the AC unit in the room was extremely loud. Rough night!
Se hospedó 1 noche en julio de 2023
Respuesta de Christopher Charles, el 12 ago. 2023
Hello Yeney. Thank you for sharing your experience at our property. I'm sorry for the issues you experienced with the loud AC unit. Please feel free to reach out to me directly to discuss your stay, and what we can do to make it right.

10/10 Excelente

Alyson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
wonderful place
Awesome place and will definitely come back again.
Se hospedó 1 noche en julio de 2023
Respuesta de Christopher Charles, el 29 jul. 2023
Thank you so much Alyson. We really appreciate your business

8/10 Bueno

Kristi

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
It was wonderful that we were just steps from the beach. The room was small but well appointed and comfortable. We rented an Oceanview room, however that really wasn’t the case. Our room was street view with a very narrow breezeway to reach the beach and a sitting area that was oceanview. If you are renting here, choose courtyard view so you have a porch and chairs outside your room and you can see palm trees, sand and grass instead of a concrete wall. We enjoyed our time here because we had friends that were staying in a courtyard view room. We spent our non-beach time on their side of the building sitting on their porch area.
Se hospedó 2 noches en julio de 2023
Respuesta de Christopher Charles, el 29 jul. 2023
Hello Kristi, Thank you for sharing your experience at our property. I'm sorry for any confusion, however the reservation that was booked through expedia was not an oceanview room. The property has limited availability, and we were unfortunately not able to upgrade you. Please feel free to reach out to me directly to discuss your stay, and waht we can do to make it right.

8/10 Bueno

Lionel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Très joli emplacement au bord de l’eau. Les chambres sont joliment décorées. On pourrait le qualifier de motel de luxe. Manque juste de remplir le frigidaire avec quelques boissons.
Se hospedó 1 noche en julio de 2023
Respuesta de Christopher Charles, el 19 jul. 2023
merci beaucoup

10/10 Excelente

Aubree

Se hospedó 1 noche en julio de 2023
Respuesta de Christopher Charles, el 12 ago. 2023
Thanks Aubree, we appreciate your business

8/10 Bueno

Sally

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Christopher Charles, el 19 jul. 2023
Thank you Sally. We would love to hear what we can do to earn a 10 out of 10!

10/10 Excelente

Melissa Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Liked everything about it
Se hospedó 7 noches en junio de 2023
Respuesta de Christopher Charles, el 12 jul. 2023
Thank you Melissa. We very much appreciate your business

10/10 Excelente

Leann

Viaje familiar
Le gustó: Servicio y personal
Lovely weekend
We had an excellent 3 day weekend here! Great and somewhat quiet beach steps away from the room. Lawn allows a place to sit and work (if you must) while still enjoying the view and ocean breeze!
Se hospedó 3 noches en junio de 2023
Respuesta de Christopher Charles, el 16 jun. 2023
Hello Leann, thank you so much for sharing your experience at our property. We really strive to provide an exceptional experience for all of our guests. Please come back and see us again

10/10 Excelente

Anthony

Se hospedó 2 noches en junio de 2023
Respuesta de Christopher Charles, el 16 jun. 2023
Thanks Anthony. We very much appreciate your business

10/10 Excelente

Premranjan, Ocala

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was good short stay.
Se hospedó 1 noche en mayo de 2023
Respuesta de Christopher Charles, el 16 jun. 2023
Thank you Premranjan. Hopefully you can come back soon and stay a bit longer.

10/10 Excelente

Michelle

Se hospedó 1 noche en mayo de 2023
Respuesta de Christopher Charles, el 3 jun. 2023
Thank you Michelle. We very much appreciate your business

4/10 Malo

Elena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is great But air conditioning was soo loud I had to sleep with two pillows on my head :(
Se hospedó 1 noche en mayo de 2023
Respuesta de Christopher Charles, el 27 may. 2023
Hello Elena. I'm so sorry to hear about the trouble with your AC unit.

8/10 Bueno

Gillian R

Se hospedó 1 noche en mayo de 2023
Respuesta de Christopher Charles, el 16 jun. 2023
Thank you Gilian. We would love to hear what we can improve to earn a 5 out of 5 rating. Please come back and see us again

8/10 Bueno

JP

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location! A few interior issues - bathroom door didn’t fully close, AC was loud (but worked well).
Se hospedó 2 noches en abril de 2023
Respuesta de Christopher Charles, el 6 may. 2023
Hello JP. thank you for your review and for detailing the issues with your room. Please come back again soon

6/10 Aceptable

Gary, Holly

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
My ceiling fan did not work, the a/c unit was intermittent. The drywall next to shower had shower damage. At nighttime the neighbor watered the lawn and it smelled like sewage so bad. I had to go to beach to get fresh air. I called the office for assistance. They said a maintenance man would show and fix the issues. No one showed.
Se hospedó 5 noches en marzo de 2023
Respuesta de Christopher Charles , el 8 abr. 2023
Hello Gary. I'm so sorry that you did not enjoy your stay with us. I'm also sorry that the maintenance staff did not follow through with the call you were promised. Please feel free to contact me directly to discuss your stay, and what we can do to make it right