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Opiniones de Holiday Inn Express Casper-Interstate 25, an IHG Hotel

2.5 out of 5
Holiday Inn Express Casper-Interstate 25, an IHG Hotel
4250 Legion Lane, Casper, WY

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 350 de 582 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 157 de 582 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 39 de 582 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 582 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 582 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Rigoberto

Viaje en pareja
Good
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tracey, el 13 nov. 2023
Rigoberto, Thank you for taking the time to tell us about your stay with us. We are pleased that you enjoyed your stay. We hope to be of service to you again in the future.

10/10 Excelente

Soledad

Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Sheila

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super
Todo excelente, comodidad de las camas, limpieza y personal muy amable.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2021

10/10 Excelente

Anabel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Emma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was very nice and clean and the bed was so comfortable. The front desk ladies were so nice and helped us with everything we needed.
Se hospedó 1 noche en abril de 2024
Respuesta de Alexa P., el 21 abr. 2024
Thank you for your review. We hope you visit us again soon!

4/10 Malo

Lee

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The TV in my room didn’t work. The sink wouldn’t drain. Bed was stiff causing pain throughout the night.
Se hospedó 1 noche en abril de 2024
Respuesta de Alexa P., el 18 abr. 2024
We apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and we'll ensure immediate action to address these issues. We hope to welcome you back soon for a more enjoyable experience.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Alexa Pacheco, el 2 feb. 2024
Thank you so much for your 10-star rating! We will share this with the rest of the team to let them know to keep up the amazing work!

6/10 Aceptable

Dawn

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Alexa Pacheco, el 2 feb. 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

10/10 Excelente

Lana

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was disappointed that hot tub pool not usable.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexa Pacheco, el 2 feb. 2024
Lana,Thank you so much for your review. We hope to get the pool and hot tub fixed soon!

10/10 Excelente

Candice

Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexa Pacheco, el 2 feb. 2024
Candice, thank you so much for your 5-star review. We hope to see you again soon!

10/10 Excelente

Rose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All great
Se hospedó 2 noches en diciembre de 2023
Respuesta de Alexa Pacheco, el 2 feb. 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Excelente

Colan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexa Pacheco, el 2 feb. 2024
Thank you so much for your 10-star rating! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 Excelente

Amberly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a great stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexa, el 1 dic. 2023
Amberly,Thank you so much for your recent review. Hope you visit us again soon!

8/10 Bueno

Chad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only negative thing is the minor inconvenience of the hot tub being out of order. Other than that, the hotel was amazing!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexa Pacheco, el 1 dic. 2023
Chad,Thank you so much for your review. Our hot tub should be up and running soon. We are sorry for the inconvenience.

10/10 Excelente

Ligia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good breakfast
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexa Pacheco, el 1 dic. 2023
Ligia,Thank you so much for your 5 star review. We hope you visit us again soon!

10/10 Excelente

Natasha

Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexa Pacheco, el 2 feb. 2024
Natasha,Thank you so much for your review. We hope to see you again soon!

10/10 Excelente

Kadee

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would definitely stay here again!!
The holiday in express was great! The room were clean and updated. The place was quiet. There was a good selection of stuff in the continental breakfast also. The pool was clean. If I had to leave a negative comment at all it would have to be because the hot tub was out of commission. I didn’t ask why though. It could have just failed somehow before we got there. Not going to hold that against them.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express Casper I-25, el 13 nov. 2023
Kadee, Thank you for taking the time to tell us about your experience with us at the Holiday Inn Express Casper I-25. We are so pleased that you enjoyed your stay. We hope that you will allow us to be of service to you again in the future. Thanks again.

8/10 Bueno

Scott

Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexa, el 1 dic. 2023
Thank you so much for your review, Scott!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexa, el 31 oct. 2023
Thank you so much for the five star review! We hope you visit us again soon.

10/10 Excelente

Kory

Se hospedó 2 noches en octubre de 2023
Respuesta de Alexa Pacheco, el 23 nov. 2023
Thank you for choosing The Holiday Inn Express CASPER-I-25. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to us in the near future.

6/10 Aceptable

Ashley

Se hospedó 1 noche en octubre de 2023
Respuesta de Alexa, el 27 oct. 2023
Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at The Holiday Inn express is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access to expressway. Clean hotel.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alexa, el 27 oct. 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

6/10 Aceptable

Tyler

room wasn’t ready wai
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 15 oct. 2023
Tyler,Thank you for your recent review. We regret that we did not deliver our usual standard of service. Our team here at The Holiday Inn express is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excelente

Robert

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Alexa Pacheco, el 11 oct. 2023
Robert,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome location, clean, quiet and good breakfast.
Se hospedó 4 noches en septiembre de 2023
Respuesta de Alexa Pacheco, el 5 oct. 2023
Thomas,Thank you for taking the time to tell us about your experience at Holiday Inn Express CASPER-I-25.We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Beverly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 5 oct. 2023
Beverly,Thank you for taking the time to tell us about your experience at Holiday Inn Express CASPER-I-25.We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean rooms and quite. Smiles from those behind the counter. I would definitely stay here again
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tracey, el 3 oct. 2023
Mark, Thank you for taking the time to tell us about your stay with us at the Holiday Inn Express Casper I-25. Your feedback is valuable and we are so pleased that you enjoyed your stay. We look forward to being of service to you again in the future.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean, comfortable room. Great front desk staff - friendly, and had great recommendations for local restaurants. Hot breakfast was great and the breakfast area was clean and well maintained.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tracey, el 3 oct. 2023
Cynthia, Thank you for taking the time to tell us about your stay with us at the Holiday Inn Express Casper I-25. Your feedback is valuable, and we are so pleased that you enjoyed your stay. We hope that you will allow us to be of service to you again in the future. Thank you again.

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay there was excellent. My only negative comment is that we really needed a late check due to the funeral services we were attending but only some sort of special members IHG or something like that could get late check out. I have never encountered that at any other hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 25 sept. 2023
Stephanie,Thank you so much for taking time out of your day to write this review. I am glad to hear that your stay here was excellent. I apologize we could not accommodate a later check-out and am sorry to hear the circumstances you were here for. Any IHG member can have a later check out upon availability. If you would like to provide me with your email you used to sign up for IHG Rewards or if you have your IHG Rewards number handy I would love to gift you points for your inconvenience. Hope to hear back from you soon!

10/10 Excelente

Karl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Great location- avoids all the construction and is minutes from downtown.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Alexa, el 25 sept. 2023
Karl, Thank you so much for the positive review. We hope to see you again soon!

10/10 Excelente

Alfredo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 1 oct. 2023
Alfredo,Thank you for taking the time to tell us about your experience at Holiday Inn Express CASPER-I-25.We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon!

10/10 Excelente

Tonia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 11 oct. 2023
Tonia,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Rachelle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business trip to Casper
Great stay. Wish the room would get darker, because the little crack of light made it hard to sleep. Employees were warm and welcoming. The room was very clean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 21 sept. 2023
Rachelle,Thank you so much for your review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Alexa Pacheco, el 21 sept. 2023
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

6/10 Aceptable

Linda

No le gustó: Servicio y personal y condiciones de la propiedad
Holiday Inn Express east end of Casper
Inattentive front desk staff, Several plugs in room don’t work, caulking around tub discolored and ugly, no freezer in the fridge, and only decaf coffee in the room. Expected more for the room cost. Won’t stay again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Linda,Thank you for taking the time to write a review. We appreciate your comments and regret to hear thatyou were disappointed with the value of our services. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

6/10 Aceptable

victoria, burbank

Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa Pacheco, el 8 oct. 2023
Victoria,Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at The Holiday Inn express is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.

10/10 Excelente

Timothy, Lancaster

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, close to freeway.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Timothy,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Michael,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Thank you so much for your review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Shanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Shanna,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
new facility
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexa, el 17 sept. 2023
Scott,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is new and clean. It’s convenient to restaurants and the highway. The staff behind the front desk were friendly, but the ladies behind the coffee bar weren’t the most gracious. They acted like they were put out to serve.
Se hospedó 2 noches en julio de 2023
Respuesta de Alexa, el 8 sept. 2023
Thank you for your feedback, Edwin. I will definitely have a talk with the ladies at the coffee bar. I hope that you will give us another chance in the future.

10/10 Excelente

Vicki

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay!
Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 8 sept. 2023
Thank you, Vicki! Hope to see you again soon!

8/10 Bueno

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was great, especially the bed. The only negative was we were charged an incidental fee that was not explained and I had to go down to the desk to inquire about it. It was removed at checkout as explained, though. Breakfast was also great!
Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 8 sept. 2023
Thank you for taking the time to give us feedback, David. I have let the front desk know that they need to be explaining the incidental fee at check in so that doesn't happen again.

10/10 Excelente

R. Wayne

Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 25 sept. 2023
R. Wayne, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express-Casper. We hope you’ll visit us again soon.

10/10 Excelente

Rose, Little Rock

Viaje de negocios, Viaje familiar
Le gustó: Servicios
Friendly and efficient check in
Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 17 sept. 2023
Rose,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Robert

Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 17 sept. 2023
Robert,Thank you so much for your review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

8/10 Bueno

Ralph

Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 17 sept. 2023
Thank you so much review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.

10/10 Excelente

Andrew

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As always, enjoyed our night at a Holiday Inn. Room was clean and the breakfast was good as always. Next time i am in Casper we will be staying here again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Alexa, el 17 sept. 2023
Andrew,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at The Holiday Inn Express. We hope you’ll visit us again soon.