Exterior

Opiniones de Motel 6 Casper

2 out of 5
Motel 6 Casper
1150 North Wilkins Circle, Casper, WY

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 162 de 967 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 260 de 967 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 231 de 967 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 155 de 967 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 159 de 967 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

5.8/10

Servicios

6.4/10

Condiciones de la propiedad

6.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mayra

Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Atención horrible
El personal fue demasiado grosero con mi pareja dijo que no había ninguna habitación reservada que fue cancelada cuando no hablamos para cancelar
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 1 nov. 2023
Hola viajero,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

4/10 Malo

Montse

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Recepcionista antipático y poco educado; las toallas sucias, con manchas. La ropa de cama llena de quemaduras de cigarrillos (habitación NO fumadores)…No volvería ni lo recomiendo
Se hospedó 1 noche en agosto de 2023
Respuesta de Nancy Y., el 18 ago. 2023
Después de leer su reseña, nos decepciona saber que no cumplimos con sus expectativas. Intentamos mejorar constantemente para brindar la mejor experiencia posible a los huéspedes, por lo que apreciamos su honestidad.Mientras tanto, analizaremos estos problemas y haremos todo lo posible para solucionarlos. Gracias de nuevo por su tiempo, y esperamos volver a verlo pronto.nancy y.#equipo6

6/10 Aceptable

MONTSERRAT

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Pánfilo

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en junio de 2023
Respuesta de Admin, el 20 jun. 2023
Dear GuestWe are so glad to know that you were happy with your stay at our Hotel. We are looking forward to welcome you again

10/10 Excelente

Maria

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jaime

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2023
Respuesta de Management, el 5 abr. 2023
Dear Jaime.Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Bueno

Jaime

Le gustó: Limpieza
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Conrado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Motel 6 Casper WY
Increíble
Se hospedó 1 noche en enero de 2022
Respuesta de Nancy Y., el 21 ene. 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
the room stinked to cigarrettes and the smoke detector was broken so it keep beeping for a while until we have it removed. The room door was also in bad shape
Se hospedó 1 noche en junio de 2021

6/10 Aceptable

Dekota

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 30 abr. 2024
Hi Dekota, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 Excelente

Lance, Colorado Springs

Le gustó: Limpieza
Great stay
Se hospedó 1 noche en abril de 2024
Respuesta de Brand Experience Team, el 23 abr. 2024
Hi Lance,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terrible

Bradford

No le gustó: Limpieza, servicios, condiciones de la propiedad
Mattress felt like you are sleeping on a cot. Room was very dirty
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Clinton

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bedding was pee stained, holes in comforters, smelled really strong of dog pee, front desk worker not the greatest English, boogers /gross stuff all over walls, hair all over in the carpet, and the heater sounded like rocks rolling around in it all night. Disgusting !!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 11 abr. 2024
Hi ClintonThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Aceptable

Robert

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 5 noches en marzo de 2024
Respuesta de Brand Experience Team, el 4 abr. 2024
Hi Robert, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 Terrible

Victoria

Viaje en pareja, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
After given one room where the door didn’t even close and the safety latch had been removed with stained bedding, one room which the door would not even open, then one room which smelled so bad it made us nauseous we turned our keys in and left. We contacted Expedia as told to do and are waiting for the refund.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Victoria,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excelente

Charles, Newtown

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Brand Experience Team, el 14 mar. 2024
Hi Charles, Thank you for the 5-star rating!Natalie #Team6

4/10 Malo

Ireln

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Good price? But the first room smelt like smoke and looked nothing like the pictures and then they moved me to a new room that looked like the pictures, but was a bit worn down. Felt a bit odd staying here. But did the job.
Se hospedó 5 noches en enero de 2024
Respuesta de Brand Experience Team, el 6 feb. 2024
Hi Ireln,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It is good.
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 6 feb. 2024
Hi Frank,Thank you for the perfect rating!! Maz K.#Team6

6/10 Aceptable

Jeannette

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Nina

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Curtis

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Hazels

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Austin

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

LeeAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Dianna

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really enjoyed my stay and the room, it was easy for Mr to bring my things in for the night. I cannot walk far and carry anything heavy so the disabled room I had was perfect. Thank you see you in the Spring hope I can get the same room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 5 dic. 2023
Hey Diana, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

8/10 Bueno

Michael

Viaje en pareja
Le gustó: Servicio y personal
Getting old
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hi Michael,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excelente

Misty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable and clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 15 nov. 2023
Hi Misty,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 Malo

Henry

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Room smelled strongly of piss and cigarettes.
Se hospedó 1 noche en octubre de 2023
Respuesta de Nancy Y., el 8 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Gregory

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Ashley

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

MAKOTO, Sagamihara Chuoku

Motel6なので普通が最高点になります。 12‐13年前にリニュアルされましたがしたが4年ぶりにMotel6を利用しましたが劣化している場所が多い中でここは良かったです。
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team , el 7 oct. 2023
Hi Makoto, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Malo

tayler

Viaje en grupo, Viaje con mascota
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stink and no room service. We stayed for three days. Not once did they provide room service and we had to ask for towels.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team , el 3 oct. 2023
Hi Tayler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Daneeva, Casper

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Stayed four nights had no hot water. Was absolutely dirty and gross walls. Ac is so loud and hotel full of construction workers, hookers and drugs. Beds were like sleeping on box springs. Just dealt with it because I was hardly in the room. I booked a kitchenette and got a regular room. Will never stay again
Se hospedó 4 noches en septiembre de 2023
Respuesta de Brand Experience Team , el 3 oct. 2023
Hi Daneeva, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excelente

James

Le gustó: Servicio y personal y condiciones de la propiedad
It's location was convenient.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 26 sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Aceptable

Juanpablo

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

NADINE

Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Lori

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Gina

Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Alma

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was comfortable clean and felt safe. The doorhandle was kind of iffy. And no place to walk the dogs. And no poop bags available.
Se hospedó 3 noches en julio de 2023
Respuesta de Nancy Y., el 18 ago. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

4/10 Malo

James

Viaje en grupo
No le gustó: Servicios y condiciones de la propiedad
Hole in bathroom ceiling Flies in room Rooms smelled like smoking
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 9 ago. 2023
Hi James,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

4/10 Malo

David

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
The central air conditioning blows cigarette smoke into your room. The whole property is non-smoking. I switched rooms same problem. The mattresses are worn out. You either sleep on the spine or are rolling off the side of the bed. The staff says this is the best room in the house. If so I'd hate to see the worst.
Se hospedó 2 noches en julio de 2023
Respuesta de Brand Experience Team, el 9 ago. 2023
Hi David,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Arianna

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Just dont
Checking in was a breeze guy at front desk was very helpful Checking into my room was disappointing. The bathroom was dirty, black stuff all over the counter that got onto our clothes, toilet was dirty and lots of flies. An hour into our stay some man with a working key walked right into our room. We were going to a concert this night and that made me uneasy about leaving anything in the room. Coming back 3 hours later my key card no longer worked. The man at the front desk fixed the issue very friendly no problem getting back into the room. I think people live in the rooms next to us they were in and out very loud all night and making lots of trips to their vehicles
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 3 ago. 2023
Hi Arianna,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Bueno

Marvin

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
had trouble with the door lock it should be replaced
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 3 ago. 2023
Hi Marvin, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Henry

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Madison

Le gustó: Limpieza y servicio y personal
Overall, I picked a lower cost hotel and kept that in mind for my stay. But the room stunk of cigarettes, the toilet has the wrong size seat, the shower is plumbed very weird and you can hear the neighbors sneeze. Staff was super friendly and if the price is still low, we will stay here again
Se hospedó 4 noches en julio de 2023
Respuesta de Brand Experience Team, el 27 jul. 2023
Hi Madison,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Malo

Ember, Spruce Grove

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Did not feel safe here. Lots of men outside their rooms smoking and staring at me every time I had to go to my car. It was mostly working men from out of town. My room was a joined room which also freaked me out. I also saw a guy with a gun walking to his room. The room was clean but the water pipes were really loud. Front staff guy was really nice. I would never stay here again due to all the men trying to talk to me outside.
Respuesta de Brand Experience Team, el 27 jul. 2023
Hi Ember,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Bueno

Michael Ray

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This property should be condemned.
This property should be immediately inspected and condemned until door security measures are improved. In the first room we were shown the security hinge had been unscrewed from the door; the door showed many signs of previous break-ins. In the second room the interior door handle itself came off in my hand. We refused to stay and our money refunded.
Se hospedó 1 noche en julio de 2023
Respuesta de Brand Experience Team, el 27 jul. 2023
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Aceptable

Duane

Se hospedó 1 noche en julio de 2023