Suite, 1 cama King size, balcón (Living Room) | 8 habitaciones, minibar y caja de seguridad en la habitación

Opiniones de Best Western Hotel Rocca

4 out of 5
Best Western Hotel Rocca
Via Sferracavalli 105, Cassino, FR

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 55 de 104 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 39 de 104 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 8 de 104 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 104 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 104 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Gail

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great!
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Jaeyeol

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
사진보다 실망스렁
샤워실의 물이 고여 불쾌하고 변기 청소도 제대로 안 되어 있었습니다.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mauro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Questo hotel ha tante potenzialità una piscina vicina un ristorante dove ho cenato non è stato male la camera spaziosa così anche il bagno andrebbe solo un po' ristrutturato
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Hotel and even better staff members
One of the best hotel experiences i have ever had. It mostly starts with Angela at the front desk. She knows everything about the area. If you are there visiting the battlefields, the abbey, or looking for a place to eat, she can tell what you need to know. My wife needed laundry service with a quick turn around time. She had someone make sure it was done by the end of the day. The smartest thing this hotel can do is keep Angela. The room was clean, AC worked well, great layout, and staff was professional. Highly recommend.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Servicio y personal
Nice employees and nice stay.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Matteo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ottima esperienza
Ottimo hotel. Avevo prenotato la Suite ad € 150 a notte. Camera enorme all'ultimo piano. Ingresso con salottino e TV, da cui si accede alla spaziosa camera da letto con TV penso da 50" e cabina armadio. Anche il bagno spaziosissimo, due lavabi, doccia e vasca idromassaggio.
Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2 day break Sept 22
Fabulous stay. Big call out to Angela on reception who couldn't do enough to help us with planning trips to the Abbey and to the military cemetery at Minturno
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Zahi

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Koen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, restaurant excellent quality food, table service for breakfast due to Covid restrictions, good be better organized, plate with eggs came first, toast 3 min. later
Se hospedó 1 noche en diciembre de 2021

8/10 Bueno

Franco

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Consigliatissimo, pulito, personale accogliente, buona colazione.
Se hospedó 1 noche en enero de 2021

6/10 Aceptable

Luca

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Letto e cuscini molto scomodi, la stanza non si oscura completamente. Odore persistente in bagno. Buona la cucina, colazione discreta. Buono il WiFi. TV un po' piccola
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Emanuele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020

8/10 Bueno

Alfred

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020

8/10 Bueno

Monica, Milano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Camere ampie con arredi moderni ed essenziali, ottima colazione, personale gentile. Buon rapporto qualità prezzo
Se hospedó 1 noche en enero de 2020
Respuesta de rocca1, el 23 ene. 2020
Gentile Monica, Grazie per aver lasciato la sua impressione sul suo recente soggiorno presso di noi. Notiamo con piacere che la sua permanenza è stata piacevole e che ha valutato buono il rapporto qualità/prezzo. Non ci resta che attenderla nel suo prossimo soggiorno a Cassino! Cordialmente, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel un poco decentrato rispetto alla città ma molto ben tenuto e in zona silenziosa. Buono il ristorante e la colazione con personale molto cortese
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Vincent

Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Phillip

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Montecassino
Very nice hotel and excellent location just outside the hustle and bustle of the city. The hotel staff was very nice and helpful. Restaurant was excellent and the wait staff was above average. I will give it 4 ½ stars. If it had a pool it would be 5 stars. I have found that most Best Western facilities in Italy and France are as nice as you can get without breaking at the bank.
Se hospedó 2 noches en octubre de 2019
Respuesta de rocca1, el 3 nov. 2019
Dear Phillip, we would like to thank you for sharing your review on Google! Great feedback like yours inspires our team to continue to deliver their great service. At the same time, it also allows us to make improvements where needed. We truly hope we will have a chance of welcome you back, Sincerely, Best Western Hotel Rocca Staff

10/10 Excelente

Renato, Toronto

Le gustó: Limpieza
Very good service and well kept rooms. Excellent restaurant within the hotel
Se hospedó 1 noche en octubre de 2019
Respuesta de rocca1, el 3 nov. 2019
Dear Renato, thank you for taking the time to write a review on Expedia about your recent stay at our hotel. We are thrilled to read that you really appreciated your visit with us and in particular found our staff, hotel rooms and restaurant to be excellent. These are the strengths of our Italian hospitality. We hope to see you again soon, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very friendly and the breakfast buffet was great
Se hospedó 2 noches en septiembre de 2019
Respuesta de rocca, el 26 oct. 2019
Dear Guest, First, thank you for you nice comment via Expedia. We are delighted to read you enjoyed the stay with us. It was our pleasure to host you and we hope to see you again very soon. Sincerely, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Rocca is a great, mid-price venue if you want to explore the WW2 battlefields all around. In fact, there is a small museum of battlefield artifacts in the reception area and a selection of memorabilia from military units who have stayed there. Next door is a waterpark with concessionary entrance for hotel guests in the hot summer months. The hotel gives good views of the Castle, beyond which lies the world-famous, and much fought over - Abbey. This is a 20-minute car drive (more in busy months). The Rocca lies about a mile out of town, so a walk for the fit, otherwise a short drive. Montecassino contains many good restaurants, but the Rocca's kitchen is also fine. Breakfast is also very extensive and good value. The general manager, Angela, is particularly helpful. Highly recommended.
Se hospedó 1 noche en agosto de 2019
Respuesta de Best Western Hotel Rocca Staff, el 15 sept. 2019
Dear Peter, Thank you for taking the time to write a review on Hotel.com about your recent stay with us. We are delighted to read that you really enjoyed your visit and in particular found our hotel staffs, its location, and breakfast to be excellent. These are the strengths of our Italian hospitality where every guest is the main character of a memorable stay experience. Thank you once again for sharing your feedback and we look forward to welcome you back in a near future. With kind regards, Best Western Hotel Rocca Staff

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Large spacious rooms and well located. Would definitely recommend it to family and friends
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Liliana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay, especially for families. Water park and indoor pool directly across from parking lot, a great way to cool off from the summer heat. Close to all amenities. Located in Cassino which is a great place to visit with great restaurants and shopping.
Se hospedó 2 noches en julio de 2019
Respuesta de rocca, el 10 ago. 2019
Dear Liliana, first of all, we would like to thank you for taking the time to write your comment. It’s important to receive your feedback, in order to monitor our services and improve our standards. We are so happy you enjoyed our location, which is close to restaurants and shops. We look forward to hosting you again, Sincerely, Best Western Hotel Rocca Staff

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
The rooms are ok but the hotel advertised a swimming pool but this
Se hospedó 1 noche en junio de 2019

10/10 Excelente

roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastique étape sur la route du Sud
Nous n'avons qu'une nuit dans cet hôtel, qui était une étape sur notre parcours. Nous avons apprécié les services, la qualité et le confort de cet établissement.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019

8/10 Bueno

Cliente verificado

Clean room, breakfast staff brilliant, hated the furniture in the bar
Se hospedó 1 noche en marzo de 2019
Respuesta de ROCCA, el 19 mar. 2019
Dear Guest, We would like to thank you for your comment on Expedia. We are delighted to read that you appreciated the cleanness of the guest room and the attentive staff at the breakfast. We are looking forward to welcome you back soon, Sincerely, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ottimo hotel
Ottimo hotel e ottimo ristorante!
Se hospedó 1 noche en febrero de 2019
Respuesta de reception, el 8 mar. 2019
Gentile OSpite, la rigraziamo per il prezioso feedback ricevuto grazie alla sua recensione. siamo lieti abbia gradito la struttura in generale e il ristorante in particolare. la attendiamo nel suo prossimo soggiorno! cordiali Saluti, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Gentilezza del personale. Grande disponibilità nella risoluzione dei problemi. Pulizia delle camere eccellente. Veramente confortevole. Ottimo anche il ristorante.
Se hospedó 1 noche en febrero de 2019
Respuesta de rocca, el 5 mar. 2019
gentile Ospite, la ringraziamo per aver lasciato un commento in merito al suo pernottamento presso di noi. siamo lieti abbia apprezzato la gentilezza e la capacità di problem solving del personale, la pulizia della camera e la qualità dei piatti serviti al ristorante. non ci resta che attenderla nel suo prossimo soggiorno presso di noi, Cordialmente, Best Western Hotel Rocca Staff

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was amazing. They were extremely friendly and helpful. I would stay there again. The rooms were clean and cozy. The morning breakfast was delicious
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

MR, Daytona Beach FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location, good restaurant, great staff and very conveniant to Monte Cassino
Se hospedó 2 noches en noviembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cet hôtel Best Wester est en fait un excellent hôtel européen.
Se hospedó 1 noche en octubre de 2018
Respuesta de rocca, el 30 oct. 2018
Cher/Chère Monsieur/Madame, Nous voudrons vous remercier pour avoir donné votre opinion sur le séjour que vous avez fait chez nous. Nous sommes très heureux de vous avoir satisfaits, Nous Vous attendons dans votre prochain séjour en Italie. Nous vous prions d’agréer Monsieur ou Madame nos salutation distinguées, Best Western Hotel Rocca Staff

10/10 Excelente

Phyllis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight stop
This was an overnight stop. The hotel staff spoke English and were helpful. Parking was readily available and the breakfast had lots of variety for a minimum price, it wasn’t included in our room rate. The bed was most comfortablle. This hotel would be great for business travelers.
Se hospedó 1 noche en octubre de 2018
Respuesta de rocca, el 28 oct. 2018
Dear Phyllis, First of all, we want to thank you for your positive comment shared with us and with all Expedia travelers' community. It was a pleasure having you as our guest and your kind comments regarding your recent stay are very important to us. We do really hope to have you back here as our appreciated guest to have another memorable experience. Kind regards, Best Western Hotel Rocca Staff

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What an experience
LOVED it. Spoilt with the view of Montecassino from our window as we slept with the curtains opens waking momentarily through the night to glance skyward to see her lights shining on the hilltop. Had to pinch ourselves then dozed off back to sleep in the most comfortable bed ever. Thank you to all the staff and Marcello, our private taxi driver for making our very short two days a memory of a lifetime.
Se hospedó 2 noches en agosto de 2018
Respuesta de direzione, el 21 ago. 2018
Dear Guest, Thank you for sharing your experience with us. What a wonderful review, we truly appreciate it! We are so glad to read that you enjoyed your stay with us! I'm very happy that our staff and services met your need and expectations. Hoping to see you once again we remain at your disposal. Best regards, Best Western Hotel Staff

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Semplice tranquillità
2 giorni di relax a 2 minuti dal centro di Cassino. La vicinanza con il parco acquatico è certamente un plus e consente di riempire la giornata senza cercare altro . Molto gentile il personale addetto alla prima colazione. Un modo di fare talmente premuroso che ti fa sentire più che a casa.
Se hospedó 2 noches en agosto de 2018
Respuesta de direzione, el 21 ago. 2018
Gentile Ospite, desideriamo ringraziarLa per averci scelto nel suo ultimo soggiorno a Cassino. Siamo felicissimi di non aver tradito le Sue aspettative e di averLe regalato una vacanza all’insegna del relax. Lieti di riaverLa presto nostro ospite porgiamo, Cordiali saluti, Best Western Hotel Rocca Staff

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
The bathroom was extremely dated with very poor shower pressure and dirty shower cubicle. Needs some money spending on the hotel to justify its four star rating.
Se hospedó 2 noches en agosto de 2018
Respuesta de direzione, el 27 ago. 2018
Dear Guest, thank you for sharing your experience helping us to monitor the quality of our services. We are very sorry that we haven't satisfy your expectation with the maintenance of our structure. We want to inform that your comments have been taken into account from our maintenance department in order to assure that this wont happen ever again. We remain at your disposal for any more suggestions or comments you may wish to do. Best regards, Best Western Hotel Rocca Staff

6/10 Aceptable

Anette

Le gustó: Limpieza y comodidad de las habitaciones
Låg en liten bit utanför centrum. Bra restaurang på hotellet. Fanns en stor takterrass att sitta på. Stannade bara en natt.
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Zach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel with helpful and friendly staff
The hotel is good, great staff, great breakfast, parking and size of room. The staff was very helpful however Cassino doesn't offer much to tourists.
Se hospedó 3 noches en julio de 2018

8/10 Bueno

Gian Carlo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cassino Hotel con vista Rocca e Abbazia
Ho soggiornato in questo ottimo hotel nellaperiferia di Cassino,. Personale cortesee e professionale, buon rapporto qualità/prezzo. Camera spaziosa ben arredata con letto matrimoniale comodo. Bagno grande con doccia ampia. Pulizia generale buona. Colazione OK, varia sia dolce, sia salata,
Se hospedó 1 noche en julio de 2018

10/10 Excelente

GIOVANNI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Il personale Gentile preparato e disponibile
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel. Clean spacious room we stayed in the Suite. Excellent service from the staff throughout the hotel. So helpful. Restaurant head waiter so professional. Food amazing. We visited Cassino to see my husband's grandad's war grave. This was not too far from the hotel.
Se hospedó 3 noches en mayo de 2018
Respuesta de rocca, el 23 may. 2018
Dear Madame, we truly appreciate the time you took to write on Expedia about your recent stay. It was a pleasure having you as our guest and receiving your kind comments. We are delight to read that you enjoyed your time in Cassino! We hope then, we will have the great pleasure to host you back soon! Warmest Regards, Best Western Hotel Rocca Staff

10/10 Excelente

M, California

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff are exceptional
Helpful, kind and amazing staff. The breakfast buffet is terrific! Enjoyed our stay immensely.
Se hospedó 2 noches en abril de 2018
Respuesta de Responsabile Reception, el 11 may. 2018
Dear M, thank you so much for your recommendation and positive review about our hotel. It is a great pleasure for us to read the words you shared with other travelers. We are glad to know that you enjoyed our hospitality, with specific mention to our staff, which really appreciated your compliments. We look forward to having you here again in a near future. Best Regards, Best Western Hotel Rocca Staff