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Opiniones de Country Inn & Suites by Radisson, Columbia Airport, SC

2.5 out of 5

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 448 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 312 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 137 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 42 de 1002 opiniones" "

8.0/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JON PAUL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 9 ene. 2024
Hello JON PAUL,Thank you for staying with us and for taking the time to rate your experience. We are delighted to hear that you had a wonderful stay at our hotel. We greatly appreciate your support and hope to welcome you back again in the near future.

8/10 Bueno

WENDY

Le gustó: Servicio y personal
Está en remodelación la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 30 may. 2023
Hello WENDY,Thank you for your valuable opinion regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

10/10 Excelente

leonel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Manager, el 29 ene. 2022
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 Excelente

Griselda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

MIGUEL

Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Visita a Ft Jackson, SC
Hotel tiene habitaciones comodas, con servicio de laundry Lugar muy tranquilo, cerca del aeropuerto. Servicio muy bueno. Empleados muy cordiales.
Se hospedó 3 noches en octubre de 2019
Respuesta de Minesh Patel, el 29 oct. 2019
Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Country Inn & Suites by Radisson, Columbia Airport, SC we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Country Inn & Suites by Radisson, Columbia Airport, SC

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018
Respuesta de DF, el 19 oct. 2018
Thank you for staying with us! We appreciate your feedback and hope to see you next time you are in Columbia!

4/10 Malo

MUJAHID

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Property had bad mildew odor. Rooms air Conditioner was so loud it was hard to sleep. Staff did not know where anything was located. Could not print board pass because printer had no ink and didn’t work properly. Will not return to this location!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were professional, welcoming and overall great. I called ahead to advise I would be arriving late at night. When I arrived, I was expected. The room was very nice and clean. I was so nice, I was sorry I was not staying longer than one night. When I checked out, I was taken to the airport in the courtesy shuttle, so I could pickup my rental car. Outstanding service and stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 20 may. 2024
Hello Stephanie,We are delighted to hear that you had a great experience with our professional and welcoming staff. It's wonderful to know that our team was able to assist you during your late-night arrival and ensure a smooth check-in process. We are pleased that you found your room to be nice and clean. Providing outstanding service is always our priority, and we are glad you enjoyed the convenience of our courtesy shuttle service. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excelente

Gayle

Se hospedó 1 noche en mayo de 2024
Respuesta de Manager, el 27 may. 2024
Hello Gayle,Thanks for choosing us! Your positive ratings are great, and we hope to impress you again during your next visit to the area.

8/10 Bueno

Marta

Le gustó: Limpieza, servicios, condiciones de la propiedad
Close to the airport
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Marta,We appreciate your feedback regarding the hotel's proximity to the airport. We strive to offer convenience for our guests' travel needs. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

2/10 Terrible

Keith

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Roaches!!! The front desk staff didn't seem surprised.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Keith,We take all guest feedback seriously and will address this with our team. Thank you for bringing this to our attention for further investigation.

10/10 Excelente

Bruce

Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 10 may. 2024
Hello Bruce,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 Aceptable

Michael

They advertise aa airport shuttle but it only starts at 5 am. I needed it at 4 am and had to pay for an Uber to go 2 miles.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Michael, We apologize for any inconvenience caused by our shuttle service schedule. We recommend reaching out to our front desk for alternative transportation options outside of shuttle hours. Your feedback helps us improve our services for future guests.

10/10 Excelente

Cierra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My kids enjoyed the pool the beds and the breakfast it was over all a good stay. will return again !!!
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Cierra,We appreciate your positive feedback and are glad to hear that your kids enjoyed the pool, beds, and breakfast during your stay. We look forward to welcoming you back again in the future!

2/10 Terrible

Charles

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
When we walked in to this property, there were some very loud and raucous guys on the “front porch” - the kind to be nervous about. When I went back to my car there was a homeless man inside the lobby - again nervous. When we left early in the morning, the same homeless man was just out front of the hotel. All of that and my wife thought the room was furnished with items purchased at a used furniture store. If this was a Radisson, I would have a very difficult time getting my wife to another one.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 15 abr. 2024
Hello Charles, We regret to hear about the circumstances you encountered during your stay. We take all feedback seriously and will address your concerns internally for the betterment of our property. Your experience does not align with the standards we aim to uphold for all our guests.

2/10 Terrible

Nicolas

Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 4 may. 2024
Hello Nicolas,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns and improve our services for the future.

8/10 Bueno

Marshall

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay, but did have some noisy kids staying in the floor above.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Marshall,Thank you for sharing your feedback with us. We regret to hear about the noise disturbance you experienced during your stay. Our team always aims to ensure all guests have a comfortable experience. We appreciate your understanding and hope you enjoyed the rest of your time with us.

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Erika,We are pleased to hear that you enjoyed the service provided by our staff during your stay. Your positive feedback is greatly appreciated and we will be sure to share your kind words with the team. Thank you for taking the time to share your experience with us.

8/10 Bueno

Adrianne

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice comfortable quiet stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 9 abr. 2024
Hello Adrianne,We're pleased to hear you enjoyed a comfortable and quiet stay with us. Your feedback is valuable to us and we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, we encourage you to reach out to our management team. Thank you for choosing to stay with us.

10/10 Excelente

Paola Stone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 5 abr. 2024
Hello Paola Stone,We are sorry to hear about the challenges you encountered during your stay. We appreciate your feedback and have taken note of your comments for our continuous improvement. Your input is invaluable to us as we strive to enhance the guest experience. Thank you for bringing this to our attention.

10/10 Excelente

Kimberly Nicole

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 1 abr. 2024
Hello Kimberly Nicole,We are pleased to hear that you found our hotel accommodating during your stay. Your feedback is important to us, and we appreciate you taking the time to share your experience to help us improve our services. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 Aceptable

Chermone

Viaje familiar
Le gustó: Servicio y personal
Disappointed in the cleaning crew. There were boogers on the wall and door in the bathroom. The mattress was old and had us sinking in the middle.
Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 31 mar. 2024
Hello Chermone,We apologize for the inconvenience caused during your stay. Please know that we take cleanliness and maintenance seriously. Your feedback will be shared with the relevant departments for further review and improvement. We hope to welcome you back in the future for a more enjoyable experience.

8/10 Bueno

Jennifer

Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 20 abr. 2024
Hello Jennifer,We're thrilled to hear you enjoyed your stay with us! Please feel free to reach out if there's anything we can assist you with in the future.

2/10 Terrible

Stephanie

No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Stephanie, We are sorry to hear that you didn't fully enjoy your stay. Feel free to reach out to us directly with any feedback you would like to share so we can address any concerns and improve our services.

10/10 Excelente

Mary

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 27 mar. 2024
Hello Mary,We are pleased to hear that you enjoyed your stay with us! Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any more comments or suggestions, feel free to reach out to our management team. Thank you for choosing our hotel for your visit.

8/10 Bueno

Dionne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wi-Fi needs improvement
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 24 mar. 2024
Hello Dionne,Thank you for sharing your feedback with us. We appreciate your comment regarding the Wi-Fi service and will make sure to pass it along to our team for review and possible enhancements. Your input helps us strive for a better guest experience in the future.

6/10 Aceptable

Paresh V

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza y servicios
It's ok
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Paresh V, We appreciate your feedback and will share it with our team for further improvements. We strive to enhance our guests' experience continually. Thank you for choosing to stay with us.

10/10 Excelente

Sheryl

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Overflowing trash cans at entrances. Heavy smoking in porch lobby area. Old torn carpets needs better upkeep
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 19 mar. 2024
Hello Sheryl,Thank you for sharing your feedback with us. We appreciate your insights on areas that need improvement and will address them accordingly to enhance the guest experience. Your comments help us strive for better standards and service quality.

10/10 Excelente

Andrea, Belvedere

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 19 mar. 2024
Hello Andrea,We appreciate your feedback and are pleased to hear you enjoyed your stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Your satisfaction is our top priority.

8/10 Bueno

Julie

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This was our second stay at this location in two months. My service dog was with me and he was finding all kind of trash in our room that could have easily been picked up with a vacuum. There was also a dried contact on the floor that I stepped on. Otherwise the stay was good.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 15 mar. 2024
Hello Julie,We appreciate your return visit and are glad to hear you had an overall good stay. Your feedback regarding the cleanliness of your room has been noted for our team's awareness. We strive to maintain high standards and will address this matter internally. Thank you for bringing this to our attention.

10/10 Excelente

Marcia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very nice, clean and rooms looked newly remodeled. I would like more breakfast options especially on the weekend. However, breakfast was for standard no meat options. Overall I would still definitely stay here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Marcia,Thank you for your positive feedback about our clean, newly remodeled rooms. We appreciate your suggestion for more breakfast options and will share it with our team for consideration. We are glad to hear you would stay with us again.

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 12 mar. 2024
Hello Marilyn,We're thrilled to hear you had a wonderful experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to share them with us directly. We look forward to welcoming you back soon!

8/10 Bueno

Anetta

Se hospedó 3 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Anetta,We are thrilled to hear you had an enjoyable stay with us! If you have any further feedback to share, please do not hesitate to contact us. We hope to welcome you back soon for another fantastic experience!

10/10 Excelente

Jaqueline

Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 29 mar. 2024
Hello Jaqueline,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back again soon for another fantastic experience.

10/10 Excelente

Paul, Stratford

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 9 mar. 2024
Hello Paul,We're thrilled to hear you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excelente

Marian, Bradford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bargo was so very pleasant when checking us in. Our room was surprisingly spacious, and very clean as well as clearly newly repainted. We were a bit of a drive from amenities, but nothing we couldn’t manage (and honestly, could have had food delivered had we desired). I’d recommend this as a drive stopover; the price was very reasonable for very nice and comfortable accommodations. As an aside, the pool is indoors, heated and very clean; when we arrived, it was not opened, but only because it was not in use..had we wanted to use the facility, we were told to just ask. Complimentary breakfast had all the necessities, and nicely presented.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Marian, Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our rooms spacious, clean, and newly painted. Our team works hard to provide comfortable accommodations at a reasonable price. It's great to know that you enjoyed our indoor heated pool and complimentary breakfast offerings. Should you decide to stay with us again, feel free to reach out if you need anything.

10/10 Excelente

Hanna

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Country Inn and Suites had a quiet, safe atmosphere. I originally booked here because of the indoor pool and the forecast of rain most of the weekend. We were a bit disappointed that the pool was only 4 1/2 ft deep, but that disappointment was replaced with the friendly staff, the healthy optional breakfast choices, the cleanliness of our room, and the warmth that could be felt, not just by the fireplace in the lounge area, but also by the people. Our staycation turned into a weekend full of memories and the longing to stay a bit longer. The noon checkout was a relief as well, especially with young children. We will definitely be going back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Manager, el 6 mar. 2024
Hello Hanna,We are thrilled to hear that you enjoyed the quiet and safe atmosphere during your stay with us at Country Inn and Suites. It's wonderful to know that you found our staff friendly, the breakfast choices healthy, and your room clean. Your feedback on the pool depth is appreciated, and we are delighted to have left you with warm memories of your staycation. We look forward to welcoming you back for another memorable weekend in the future.

4/10 Malo

Heather

Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 27 feb. 2024
Hello Heather, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can make improvements for the future.

4/10 Malo

TIM, JACKSONVILLE

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
The property appears to be very old and the room was extremely dirty. In dire need of deep cleaning. We were forced to relocate after the first night. Happy to send pictures.
Respuesta de Manager, el 24 feb. 2024
Hello TIM,We appreciate you taking the time to share your experience with us. We encourage guests to reach out to management directly with any concerns they may have during their stay for prompt assistance. Thank you for your feedback.

8/10 Bueno

Rolando, Murrieta

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 22 feb. 2024
Hello Rolando,We are thrilled to hear that you enjoyed your recent stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back to our hotel in the near future.

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 17 feb. 2024
Hello Mark,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back again soon.

10/10 Excelente

Rosanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Area is not the best but hotel staff extremely friendly and wonderful!
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 13 feb. 2024
Hello Rosanne,Thank you for your kind words about our friendly and wonderful staff! We appreciate your feedback and are glad to hear that they made your stay enjoyable. Please let us know if there is anything else we can assist you with in the future.

10/10 Excelente

Russell

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 feb. 2024
Hello Russell,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further comments or suggestions, please feel free to contact us directly. We hope to welcome you back in the future for another great stay!

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What I liked best was Julie. You need an entire staff of people like her. We drove an extra hour last week to stay with you because of her on our return. The breakfast lady is also super.
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 10 feb. 2024
Hello Stephen,Thank you for sharing your positive experience with Julie and our breakfast staff during your recent stay. We truly appreciate your kind words and are delighted that they left a positive impression on you. We value your feedback and look forward to welcoming you back in the future.

2/10 Terrible

Ernestine, Fairburn

Viaje de negocios, Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Too many construction workers, room were tattered (curtains ripped, comforter worn & lumpy, frig didn't work, no exhaust fan in bathroom & breakfast was terrible (no meat was served) options was limited, ice machine on main floor wasn't working had to go to the third floor & trash was overflowing, even in the front entrance!
Respuesta de Manager, el 31 ene. 2024
Hello Ernestine, Thank you for taking the time to share your feedback. We apologize for any inconvenience caused during your stay. Your feedback regarding the room conditions has been noted and will be passed on to the appropriate teams for further improvement. We apologize for any inconvenience caused by the limited breakfast options and the issues with the ice machine and trash. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a better experience.

6/10 Aceptable

Bryan T

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Good location, rooms were dirty and stains on bedding. Stay was fine for the price
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 26 ene. 2024
Hello Bryan T,Thank you for choosing our hotel for your recent stay. We appreciate your feedback on the location. We apologize for any inconvenience caused by the cleanliness issues you encountered. We encourage guests to reach out to our management team directly with any concerns during their stay to ensure immediate resolution.

8/10 Bueno

James

Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello James, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Always a very nice hotel..people are friendly and bed comfy..everything is clean and breakfast was awesome!
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 23 ene. 2024
Hello Robert,Thank you for your kind words about our hotel and the friendly service provided by our team. We're delighted to know that you found the bed comfortable, the premises clean, and enjoyed our delicious breakfast offerings. We hope to welcome you back for another exceptional stay in the future.

10/10 Excelente

Jeffry, Galva

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Manager, el 22 ene. 2024
Hello Jeffry,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back again soon for another enjoyable stay.