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Opiniones de Hotel OLDINN

4 out of 5
Hotel OLDINN
Námestí Svornosti 12, Cesky Krumlov

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 87 de 130 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 33 de 130 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 4 de 130 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 130 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 130 opiniones" "

9.6/10

Limpieza

9.2/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eva Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Había una recepcionista española encantadora
Respuesta de Michele Pecorella - Front Office Manager, el 12 feb. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing it.We are pleased that you appreciated the courtesy of our staff and we will continue to work hard to ensure that the courtesy and services offered in our Hotel meet the expectations of all our guests.We hope to see you again soon in our Hotel as a very welcome guest and we thank you again for choosing us.Best regards

10/10 Excelente

Federico Maximiliano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, acogedor, agradable decoración y excelente atención y hospitalidad en recepción, especialmente por parte de Lucía y Nadia.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 20 nov. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Cesky Krumlov and for the time given in writing your review.Your opinion is really valuable to us and we thank you for sharing it with us!We are very glad that you've appreciated the location of our Hotel, the quality of our services and the courtesy of our staff and we sincerely hope that you will soon have another chance to come back and visit us again. It would be a pleasure for us to give you even a better experience than the one you already had!We thank you for staying with us!Best regards

8/10 Bueno

Roberto, Panama

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Muy bien ubicada en el centro de la plaza del casba viejo de Cesky Krumlov. Toda las principales atracciones del lugar están muy cerca
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 25 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing your feedback.We are pleased to know that your stay met your expectations and that you appreciated the quality of our services and the courtesy of our staff.We always do our best to provide the best service possible and never stop striving to improve.We hope you can come back to stay in our Hotel soon and we will try to make you have an even better experience than the one you have already had with us.Best regards

4/10 Malo

Pablo

Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 14 ago. 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are sorry that something did not meet your expectations, but it would have been much more constructive for us if you had written the reason (or reasons) for your dissatisfaction, to give us a way to understand where we can improve (and certainly our goal is to improve ourselves more and more every day!).We hope there will be another opportunity for you to stay in our Hotel, to show you that our standards and the quality of our services and the courtesy of our staff are generally much appreciated.Best regards

10/10 Excelente

Abdeel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena estancia
Buena estancia y excelente ubicación. El edificio es nuevo y aunque podría ser un poco caro, la atención es MUY buena.
Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 13 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards

10/10 Excelente

Andreas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything fine, good 4 star hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michele Pecorella - Front Office Manager, el 5 abr. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to share your valuable feedback with us.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We will continue to do our best to constantly improve all the quality of the services we offer, in order to meet our guests satisfaction.We hope to see you again soon in our Hotel and thank you again for choosing us.Best regards

8/10 Bueno

Fang Yu, Taipei City

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
我住到很角落,對於獨旅的旅客而言搬行李甚感不便。
Se hospedó 1 noche en marzo de 2024
Respuesta de Nayereh Mousavi, el 19 abr. 2024
Dear guest,Thank you for your feedback. We apologize for any inconvenience caused during your stay. We will take this into consideration for future improvements.Best regards,Nayereh MousaviFront Office Manager

10/10 Excelente

Jinfeng

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
棒極了
Se hospedó 1 noche en marzo de 2024
Respuesta de Michele Pecorella - Front Office Manager, el 8 mar. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are happy that you enjoyed our Hotel, the quality of our services and the courtesy of our staff.We work constantly, trying to increasingly improve the quality of the services offered, in order to provide all our guests with an excellent service.We hope you can come back to stay in our Hotel and it will be a pleasure for us to welcome you again as one of our most esteemed guests!Thank you for choosing us.Best regards

10/10 Excelente

Jan, Neuoetting

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All perfect
Se hospedó 4 noches en diciembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 30 ene. 2024
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are happy to know that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We will continue to work hard to maintain and improve, where possible, the quality standards offered, in order to make the stay of each of our guests an "unforgettable moment".We thank you for staying in our Hotel and we hope to see you again soon as one of our most welcome guests.Best regards

2/10 Terrible

Cynthia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 12 ene. 2024
Dear guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.Unfortunately, giving a negative opinion without giving an explanation is rather useless, because it doesn't allow us to improve.We're sorry that something wasn't to your liking, but it would have been more reasonable to tell us what you didn't like, to allow us to understand where it was the problem.We hope you will stay with us again and we will do our best to improve, where possible.Best regardsMichele Pecorella

8/10 Bueno

Josefine

Le gustó: Limpieza y servicio y personal
Parkplatz sehr teuet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 11 dic. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is precious to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We are sorry that the price of our parking seemed too expensive to you. Obviously it is a free choice where to park. But the price of our parking includes video surveillance, transport service to/from the Hotel with your luggage, upon request and also the proximity to the Hotel.We work hard to try to improve every day, trying to meet the expectations of all our guests.We hope you will soon have another opportunity to return to stay in our Hotel.We thank you for choosing us and wish you the best wishes for a peaceful Christmas.Best regards

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal
Well,,
Contrary to the detailed description, hotel parking is not available. I made a reservation after seeing that. But I had to park outside. The room itself was remodeled so it was clean and good value for money, but I don't know how the room was cleaned, but the smell of bleach was very strong. I left the door open, but the smell didn't go away, so I changed rooms in the evening. The condition of the new room was worse than the old one, but we had no choice.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 23 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is really valuable to us, in order to improve the quality of our services for all our guests.To respond to your comments, I would like to ask where did you read the information that parking is included? I ask this because it is written everywhere that the cost of parking is not included in the room rate and that parking availability is limited (and it is not possible to make a parking reservation in advance).We are sorry that you had a bad smell in your room. This is certainly not due to the lack of cleanliness, but being a very old building, it most likely depends on the pipes which, during rainy days, have a return of smell. We will try to remedy this issue as soon as possible and thank you for reporting it to us. As for the rooms, they have all been renovated with the same style, but (once again) being a historic building, each room is different from the other (even if belonging to the same category).We hope you will have another chance to come back to stay with us and it will be a pleasure to welcome you back to the Hotel as our most welcome guest and we will try to give you that "extra touch" that you missed during your last stay.Thank you for choosing us.Best regards

10/10 Excelente

Takuma

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
チェスキークロムロフの中心地で便利ですが、 石畳が多いので、スーツケース手持ちの場合は 少し大変です。 ホテル内は非常に清潔で、綺麗でした。
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 23 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is really valuable to us, in order to improve the quality of our services for all our guests.As you may have noticed, Cesky Krumlov is a small jewel protected by UNESCO as a world heritage site. Therefore the streets are exactly as they once were, especially in the pedestrian area (where our hotel is located). At the same time, this makes the city even more beautiful and characteristic!In any case, we are pleased that you appreciated the quality of our services and the courtesy of our staff and we will try to increase, where possible, attention to detail, so that we can give all our guests an unforgettable stay.We hope you can soon return to stay in our Hotel and we thank you for choosing us.Best regards

8/10 Bueno

Dan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff and great location
Se hospedó 3 noches en octubre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 2 nov. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We hope that you can soon return to stay in our Hotel and we thank you for choosing us.Best regards

10/10 Excelente

Giorgio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel molto bello, camera ottima Z pulita e moderna. Nella piazza centrale. La zona è fantastica
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 31 oct. 2023
Gentile Ospite,ti ringraziamo per aver scelto il nostro Hotel OLDINN come tuo preferito a Český Krumlov e per il tempo dedicato a scrivere la tua recensione.La tua opinione e' molto importante per noi e ti ringraziamo per averla condivisa.Siamo lieti che tu abbia apprezzato la posizione del nostro Hotel, la qualita' dei nostri servizi e la cortesia del nostro personale.Ci auguriamo tu possa avere nuovamente l'opportunita' di soggiornare nel nostro Hotel e cercheremo di regalarti un'esperienza ancora piu' positiva di quella appena avuta.Ti ringraziamo per averci scelto.Distinti saluti

8/10 Bueno

Yara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fun interesting town. Only stayed overnight and it rained but still very enjoyable. Town church bells do make it difficult to sleep
Se hospedó 1 noche en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 31 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for sharing it.We are pleased that you appreciated the location of our Hotel, the quality of our services and the courtesy of our staff.We are sorry that the church bells bothered you, but you will understand that it is not something that depends on us. Furthermore, many guests find it very very beautiful and evocative.We hope you will soon have another opportunity to stay with us and we will do our best to give you another positive experience (if possible better than the one you just had).Thank you for choosing us.Best regards

10/10 Excelente

SHUYI

Se hospedó 3 noches en octubre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 31 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is precious to us and we thank you for sharing it.We are pleased that you appreciated the location of our hotel, the quality of our services and the courtesy of our staff.We hope you will soon have another opportunity to stay with us and we will do our best to give you another positive experience (if possible better than the one you just had).Thank you for choosing us.Best regards

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location. Redone hotel. Nice breakfast.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are pleased that your stay met your expectations and that you were able to appreciate the quality of our services and the courtesy of our staff as well as the location of our Hotel.We hope to see you again soon in our Hotel and thank you for choosing us.Best regards

2/10 Terrible

Fernanda, Westminster

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Rooms are loud, A/C did not work in my room and I was lied to and was told I would be refunded for my stay but never was. Nobody available to fix A/C issue and they were not able to switch me to a different room. Stay elsewhere!!!
Respuesta de Michele Pecorella - Front Office Manager, el 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are sorry to read about your dissatisfaction, because for us the opinion of our guests is very important.The Hotel is located in the heart of Český Krumlov, therefore a point of passage (especially during the day) for tourists and locals.But, we rarely receive complaints about noise, so it is obvious that it is a purely personal sensation, which we obviously cannot do anything about.As regards the problem with the air conditioning system, it is true that it occurred and unfortunately it was neither expected nor wanted. We have done everything possible to overcome this problem, providing a fan in the room and offering you some amenities as a sort of compensation.Your booking was with an already discounted rate, therefore, after checking with our Reservation Department, it was told us that it was not possible to make further refunds on it.We are truly sorry that you experienced any inconveniences during your stay and that we were unable to resolve them as you would have liked.We hope that you can soon return to stay in our Hotel and we will be happy to show you that all the positive reviews written by our guests are not invented and that the quality of our services and the courtesy of our staff are among the best, here in Český Krumlov.We thank you for choosing us and hope to see you again soon.Best regards

10/10 Excelente

Martin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Centrally located. Decent breakfast. Rooms appear to be newly renovated.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 9 oct. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are pleased that your stay met your expectations and that you were able to appreciate the quality of our services and the courtesy of our staff as well as the location of our Hotel.We hope to see you again soon in our Hotel and thank you for choosing us.Best regards

10/10 Excelente

kennard

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely beautiful and for as much as was going on clean and safe.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 29 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.Your opinion is very valuable to us and we thank you for sharing your feedback with us.We are pleased that your stay with us met your expectations and that you appreciated the quality of our services and the courtesy of our staff.We hope that you will soon come back to stay in our Hotel and we will do our best to make your stay even more pleasant.Best regards

10/10 Excelente

michele

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tutto eccezionale dall’accoglienza all’ultimo saluto Personale cortese e disponibile Struttura pulitissima e veramente bella Camere molto confortevoli Colazione buonissima vasta scelta dal salato al dolce Parcheggio non vicino alla struttura in piena ZTL, ben servito da un servizio shuttle ( a pagamento) Posizione ottima
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 27 sept. 2023
Gentile Ospite,ti ringraziamo per aver scelto il nostro Hotel OLDINN come tuo preferito a Cesky Krumlov e per il tempo dedicato a scrivere la tua recensione.La tua opinione e' molto importante per noi e ti ringraziamo per aver condiviso il tuo feedback.Siamo lieti di sapere che tu abbia apprezzato la qualita' dei nostri servizi e la cortesia del nostro personale e continueremo a fare del nostro meglio, per tentare di migliorare la qualita' del servizio offerto.Ci auguriamo tu possa avere presto un'altra occasione per tornare a soggiornare nel nostro Hotel e faremo del nostro meglio per regalarti un'esperienza ancora piu' soddisfacente di quella appena avuta.Grazie per aver soggiornato con noi.Distinti saluti

10/10 Excelente

Douglas

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff: kind, friendly, knowledgeable, helpful. Good location on main square in Cesky Krumlov. A bit of a walk from train station, but hotel provides transportation on request. Air conditioning was not working in all rooms, but staff quickly relocated us to one where it worked fine. Some staff is a little bit challenged in English, but they couldn’t be nicer and try hard.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 20 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is truly valuable to us and we thank you for sharing your feedback.We are pleased that you appreciated the quality of our services and the courtesy of our staff.We will do our best to improve our services even further, with the aim of providing a pleasant stay for every guest who stays in our Hotel.We hope to have you back soon as our most welcome guest and thank you for choosing us.Best regards

10/10 Excelente

luis

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
amazing staff, location, place, everything perfect!
Se hospedó 3 noches en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We will continue to work hard to further improve the level of service offered, to try to make every guest who stays with us happy.We hope to have you back at the Hotel soon as our most welcome guest.Best regards

8/10 Bueno

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property location was very nice and convenient. The staff were friendly and helpful. Parking is a little difficult, but the staff do their best to make it simple. The AC was broken for us, but we opened the windows and that was sufficient. Small room overall, but that's to be expected with the hotel location in the square. I would recommend it and I would stay here again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We understand that parking can be a bit challenging, but we appreciate your understanding as we do our best to make it as simple as possible for our guests.We apologize for any inconvenience you experienced with the AC in your room. Your resourcefulness in opening the windows is greatly appreciated, and we will certainly look into addressing this issue promptly to ensure a comfortable stay for future guests.We understand that the room size is limited due to our central location in the square, but we're glad to hear that you were satisfied overallWe will continue to work hard to further improve the level of service offered, to try to make every guest who stays with us happy.We hope to have you back at the Hotel soon as our most welcome guest.Best regards

4/10 Malo

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Don’t stay on the 3rd floor
We reserved six rooms in April but got assigned in the 3rd floor attic rooms without the lift (stairs is curved difficult with heavy luggage) One of our room A/C is out of the service but hotel can’t fix it. The best advantage is excellent Hotel location.
Se hospedó 2 noches en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write your review.Your opinion is valuable to us and we thank you for your feedback.We are sorry to read that you experienced any inconvenience during your stay with us.We would like to inform you that (upon request) a porter is available who can help guests with their luggage if necessary.As for the problem with the air conditioning, unfortunately it is not depending on our will, in fact we immediately requested the intervention of the technical service, when the issue occurred, but we are waiting for a spare part without which the air conditioning system cannot work. As you might imagine, there are some technical issues that unfortunately cannot be resolved immediately.In any case, we are happy that you appreciated the location of our Hotel and we hope to have you again as our most welcome guest and we will try to make sure that your stay is better than the one you just had.Best regards

8/10 Bueno

vikalpa

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 18 sept. 2023
Dear Guest,we thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and that, therefore, your stay met your expectations.We will continue to work hard to further improve the level of service offered to try to make every guest who stays with us happy.We hope to have you back at the hotel soon as our most welcome guest.Best regards

6/10 Aceptable

Michaela

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel, rooms and bathroom. Excellent location. But unfortunately the average breakfast and an incomprehensible deposit of 2000 CZK at your check-in.
Se hospedó 2 noches en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 23 ago. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Česky Krumlov and for taking the time to write a review about your stay.We are glad that you appreciated the quality of our services and the courtesy of our staff.We are sorry that your opinion regarding the quality of our breakfast is not in line with the average of most of the other guests who, on the other hand, find it excellent and varied. But we will definitely try to improve, following your suggestion.As far as the "deposit" is concerned, we are sorry and we are surprised that you find it "incomprehensible " to ask for a deposit as a guarantee, when instead it is a very normal procedure, when you use an asset that you do not own. For example, If you rent a car, an amount (much higher than 2.000 CZK) is blocked on your credit card, which is released once it has been verified that no damage has been done to it or that the tank has been filled. With the same concept, the guest is asked for a deposit which will be immediately returned, if there was no extra consumptions (from the Restaurant, for example) or if there was no damages found in the room. Honestly it's even a low amount, if you consider these cases.In any case, we hope you will soon have another opportunity to stay in our Hotel and we will do our best to make your stay even better than the one you had.Best regards

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 14 ago. 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are glad that you appreciated the quality of our services and the courtesy of our staff.We hope you have another opportunity to stay with us soon and we look forward to welcoming you back to the Hotel as our most welcome guest.Best regards

8/10 Bueno

Christian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
all good
Se hospedó 1 noche en agosto de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 14 ago. 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.We are glad that you appreciated the quality of our services and the courtesy of our staff.We hope you have another opportunity to stay with us soon and we look forward to welcoming you back to the Hotel as our most welcome guest.Best regards

10/10 Excelente

Georg

Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 7 ago. 2023
Dear guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very important to us!We are very happy to know that your stay with us has met your expectations and that you have appreciated the quality of our services and the courtesy of our staff.We will continue to do our best to try to improve our work, in order to make each of our guests' stay a unique and satisfying experience.We hope you can come back to stay in our Hotel soon and we would be happy to welcome you again as our most welcome guest.Best regards

10/10 Excelente

Christine, Puch

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tolles Hotel, zentral gelegen
Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 26 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards

10/10 Excelente

Eugene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 26 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards

10/10 Excelente

TSUNG HSIEN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay here. The breakfast was well-cooked, delicious, and various. All the staff were friendly, hospitable and willing to offer their help to us. Special thanks to the lady at the counter and the porter who gave us a ride to the bus station for free. The service of OLDINN is the best experience I've had in this 21-day trip in Europe. Thank you.
Se hospedó 2 noches en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 26 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards

10/10 Excelente

Koichi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
快適でした。
Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 26 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov.We are delighted to know that your stay has met your expectations.We hope that you will soon have another opportunity to stay again in our Hotel and we will try to improve the quality of our services even more.Best regards

10/10 Excelente

Marianne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flott hotell med perfekt beliggenhet.
Se hospedó 1 noche en julio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 13 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards

10/10 Excelente

Vicken

Se hospedó 2 noches en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 13 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards

8/10 Bueno

EUNJUNG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 13 jul. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov and for taking the time to write your review.We are happy to know that you appreciated the quality of our services and the courtesy of our staff and we are stimulated by your satisfaction to try to improve the quality of the services offered, to increase the satisfaction of all our guests.We hope you can come back to stay with us soon and it will be a pleasure for us to welcome you back to the Hotel as our most welcome guest.Best regards

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Renaissance stay
We were pleased with the location, and the service was excellent. All the staff were friendly and helpful. We enjoyed ourselves immensely and would definitely recommend it to others.
Se hospedó 2 noches en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 21 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Český Krumlov and for taking the time to write your review.Your opinion is very important to us, in order to improve the quality of our services.We are pleased to read that your stay with us has met your expectations and we hope that you will soon have another opportunity to visit us again and it will be a pleasure for us to welcome you to the Hotel again, as one of our most valued guests.Best regards

10/10 Excelente

Claudio r

Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

Mario

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was located in the heart of the Cesky Krumlov Square. The hotel was beautifully appointed with a wonderful staff. My email correspondence was always returned promptly and we wanted to give a special shout-out to Ariane at the front desk who was soooo helpful and always with a smile! The room was spacious and the bedding was quite comfortable. The ONLY negative was that the hair dryer wasn't hot/very warm.
Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.We apologize if our porter was not that friendly (or if he gave the impression not to be) and I will definitely discuss with him about this.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

donghwan

Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

Zygmunt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

Oddny Helene

Se hospedó 2 noches en mayo de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 19 jun. 2023
Dear Guest,thank you for choosing our Hotel OLDINN as your favorite in Cesky Krumlov.We are delighted that your stay has met your expectations and we hope that you will soon come back to stay with us.In the meantime, we will try to improve more and more the quality of the services offered to all our guests.Best regards

10/10 Excelente

Jessica

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in perfect location. Easily walkable to everything in Cesky Krumlov. Room was very comfortable and clean. Breakfast was great and nice to sit and overlook the square. Would recommend staying here!
Se hospedó 1 noche en mayo de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 30 may. 2023
Dear guest,thank you for choosing our Hotel Růže as your favorite in Český Krumlov and for taking the time to write your review.We are delighted that your stay with us met your expectations.We do our best to improve the quality of the services offered more and more in order to have the satisfaction of all our guests.We hope you will soon have another opportunity to stay with us again because it would be a pleasure to welcome you back to the Hotel as one of our most valued guests.Best regards

6/10 Aceptable

Theresa

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 29 may. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Česky Krumlov.I am sorry to notice that your stay has not 100% filled your expectations. Unfortunately there are no comments on your review and we cannot understand what you didn't like in our Hotel or what you think it must be improved.We constantly work with the goal of improving the quality of the standards and with the main target of having happy guests.We hope you will soon have another chance to visit us again and it will be a pleasure for us to welcome you back and we will try our best to give you an excellent stay!Best regards

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and service from the friendly helpful staff.
Se hospedó 1 noche en mayo de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 22 may. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Česky Krumlov and for the time you've spent in writing your review.We are glad that your stay has fulfilled your expectations and we will keep working hard, trying to improve the quality of our service.We hope you will soon have another chance to visit us again, because it would be a pleasure for us to welcome you back as one of our most esteemed guests.Best regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
체스키에서의 하루
조용한 체스키에서의 1박을 추천합니다!! 한 가운데에 위치하여 체스키 관광하기에도 좋았습니다. 다만 5월의 계절임에도 불구하고 날씨가 쌀쌀했었는데 방 안의 공기가 차가웠어요.
Se hospedó 1 noche en mayo de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 22 may. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Česky Krumlov and for the time you've spent in writing your review.We are sorry that you had some issue during your stay.We would like to inform you that, to save the environment, from May 01st we had to switch off the heating in the Hotel but the A/C in the rooms is also working as a heater. If you was feeling cold you could have call the Reception (available 24/24h) and they would have provide for you also an electric heater.We hope you will soon have another chance to visit us again, because it would be a pleasure for us to welcome you back as one of our most esteemed guests.Best regards

8/10 Bueno

Yongyun

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel in the center, The only negative is the noise from outside was loud in room nr 111
Se hospedó 6 noches en abril de 2023
Respuesta de Michele Pecorella - Front Office Manager, el 2 may. 2023
Dear Guest,we thank you for having chosen our Hotel OLDINN as your preferred in Česky Krumlov and for the time you've spent to write your review.We are glad that your stay with us has met your expectations and we are sorry that you heard some noise from outside, but it was because the market on the square (because of the holiday of May 1st). Normally, during night time, the square is really quiet.We hope you will soon have another chance to visit us again and it will be a pleasure for us to welcoming you back as one of our most esteemed guests.Best regards