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Opiniones de Casita Montana Hotel and Suites

3 out of 5
Casita Montana Hotel and Suites
Carretera Oriente 1B, Ajijic, JAL

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 5 de 14 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 14 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 14 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 14 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 14 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

6.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Carla Susana

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Edgar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena atención, ruido de un bar
La dueña muy amable, sin embargo hay un bar o disco muy cerca de la propiedad y se escuchaba mucho ruido hasta tipo 3 am
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Wuendy

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Adriana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NO ES OPCION !!!
tuvimos una fiesta en chapala y por eso decidi hospedarme en ajijic pero cual fue mi sorpresa que este hotel no tiene recepción nunca abrieron y no me quede super mal la atención y esta en un lugar muy riesgoso había muchos maladrines afuera y no me dio seguridad en quedarme la verdad no lo recomiendo para nada
Se hospedó 1 noche en marzo de 2019
Respuesta de Casita Montana Hotel and Suites, el 19 mar. 2019
I do not understand what problem you experienced. The hotel is located on a well lit main street and you did not notify us that you had changed your mind on your stay, neither did you ring the bell so that we could assure you of whatever concern you experienced. This is the very first time in 10 years we have ever has a guest think that the facility was not safe and the Hotel is extremely secure and located in one of the main street of the town. I am sorry you did not have the courtesy to talk with us before leaving what I view as a completely unwarranted review since you in fact did not even stay in the hotel

10/10 Excelente

Marco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ampliamente recomendado
Te sientes como en casa con la dueña Ann Dryer, finísima persona. Además, pinta unos cuadros preciosos, los cuales decora la estancia.
Respuesta de Anne Dyer, el 27 mar. 2018
Thank you for your kind words. It was a pleasure to have you as a guest. I hope you return soon! Anne Dyer

10/10 Excelente

Jamie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ann was there at the front to greet me and my daughter and she had a driver ready and available in the morning for me, everything was as it said it would be, very nice quick stay
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Josh

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
This issue has not been resolved yet. Based on this conversation I am not likely to recommend Expedia… However; I am a big fan of Expedia and I am certain the issue will be resolved. Once again… I booked a hotel that had no one there, not a single car parked in the designated client parking list, not a single door open, not a single customer service representative. The hotel was not available for use in any possible way.

2/10 Terrible

Hugo

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022
Respuesta de Staff, el 26 dic. 2022
Hello Hugo we saw that you wrote terrible? how is that possible if you never showed? we tried calling multiple times and the phone just rang and rang. are you sure you didnt go to another hotel?

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Owner was extremely polite and helpful. But the room was quite dirty. The outside patio looked like it hadn’t been cleaned in years. Dust was caked on all the outdoor furniture. Many electrical lighting issues. We had to unscrew the light bulb to turn off the light. Tv but no tv service. Refrigerator did not work. Had about 6 different keys for many different locks and doors (not exaggerating).
Se hospedó 4 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing find in the heart of Ajijic
Anne, the owner is an amazing host. She provided over-the-top assistance throughout our visit. Anne's knowledge of the area and her contacts within the community are unsurpassed. Anne made us feel at home during our entire stay.
Se hospedó 7 noches en febrero de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ann Dyer was always very helpful when needed. When requesting something, it was immediately attended to. Thank you
Se hospedó 10 noches en febrero de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
Friendly and helpful staff and owner. Hotel located on very noisy street.
Se hospedó 6 noches en enero de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel right on the main road. A little noisy - but that's Mexico. The apartment was very big with nice decorations. It was very clean and comfortable. Access by private elevator made getting bags upstairs easy. The host is delightful
Se hospedó 10 noches en noviembre de 2018

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
In the heart of Ajijic
We stayed at this older hotel in the ground suite that has a gated private patio, a large living/dining/full kitchen, a separate bedroom with queen bed, large closet, armoire, and vanity w/stool, and separate bathroom with walking shower. Everything except bathroom can be air conditioned. Breakfast was delivered each morning and entire suite cleaned daily. Laundry was done as we stayed 10 days at no charge. Ann Dyer, the owner, is an excellent host. If needed, bus stops at front of hotel. Street noisy, but ok with ac on. Plaza 2 blks downhill. Two excellent restaurants, Bobby's rated #1 by us, & Roberto's #2 are close by. Ann has owned this Hotel for 33 years and has many events on her rooftop patio. It's nice to see the sun set up there too! Enjoy, but remember this is Mexico not the USA
Se hospedó 10 noches en octubre de 2018