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Opiniones de Comfort Suites near Birkdale Village- Huntersville

2.5 out of 5
Comfort Suites near Birkdale Village- Huntersville
16905 Caldwell Creek Drive, Huntersville, NC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 398 de 689 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 209 de 689 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 689 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 689 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 689 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encantó cuarto limpio, buen espacio, perfecto para descansar, el desayuno muy rico en general lo recomiendo.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 17 feb. 2024
Dear Alma,Thank you for staying with us at Comfort Suites near Birkdale Village- Huntersville and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excelente

Calixto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto todo, tranquilo, limpio, cerca de todo, profesionalidad.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Debra, el 27 oct. 2023
Gracias Calixto!

2/10 Terrible

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Las televisiones están muy viejas y las camas tienen bed bugs.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and room was clean and quiet. Good place to stay on a budget.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Mark

Nice place , good location and met our needs.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Sindy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was conveniently located. In the area there were many shops for your essentials, plenty of quick options for get food if needed, and there was easy access to the highway. There was also free parking on property which is a HUGE perk! The front desk attendants were very kind and helpful. No matter the time of day or night I had a pleasant experience with the staff at the hotel. I would absolutely recommend the hotel for anyone needing to stay in the area. I’ll be back again myself.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

barbara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upal, our check-in agent, was so kind and patient. Courtesy is important to me and have never had an issue at this hotel. comfortable beds, clean bathroom and good service.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

John

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Joseph Andrew Furst,

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pleasant, smiling staff which is more the exception than the rule these days. Spacious rooms. I will stay again even though I traditionally stay w Marriott As a lifetime Platinum Elite Bonvoy member as their local properties are substandard versus this property.
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Mary

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best expetience
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services Team, el 3 may. 2024
Hi Alexander, We are happy to hear that you had the best experience at our hotel. Thank you for staying with us and may you choose to stay with us again in the future.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Julia

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was very clean. Staff was very nice. Breakfast was awesome. Only complaint is the parking at night. Too many people taking up multiple spots making it hard to find a parking space.
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services, el 3 may. 2024
Hi Julia, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found our hotel accommodating. We appreciate your kind words and your highlighted thoughts about the guest services team, breakfast and parking. May you give us another chance to host you again at our hotel. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Debra L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was huge! So nice after spending a week on a cruise ship.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 3 may. 2024
Hi Debra, Thank you for taking out your valuable time to share your kind words with us. We are happy to hear that you loved our hotel and found our rooms accommodating. Your feedback is important to us and may you choose us again for your future stay.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, good restaurants near by and the room was very clean m
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 3 may. 2024
Hi David, Thank you for taking out your valuable time to share a few kind words about our hotel. We are happy to hear that you found our location accommodating to your needs. We thank you for highlighting the room condition in your feedback. Thank you for choosing to stay with us and we hope to welcome you back in the near future.

10/10 Excelente

Jada

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
"I recently stayed at this hotel and was thoroughly impressed. The cleanliness was impeccable, and the staff provided excellent service throughout my stay. The overall atmosphere was welcoming and tidy, with friendly staff always ready to assist. I highly recommend this hotel for anyone looking for a comfortable and pleasant experience." The property has been updated and the rooms are spacious and very clean. The bathroom was clean spacious as well. The beds were very comfortable.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was clean, convenient for shopping and food, and easy check in/out process. Seemed like a very safe area to stay in. Would highly recommend staying here for business or pleasure.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 3 may. 2024
Hi Kim, Thank you for taking out your valuable time to share your feedback with us. We appreciate your kind words and thank you for highlighting the check in/out process, cleanliness and the accommodations at our location. Your feedback is important to us and may you visit us again in the near future as we hope to welcome you back.

8/10 Bueno

Betty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Eve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
/
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Rodney

Viaje familiar
Le gustó: Servicios
Nice place. Great staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 3 may. 2024
Hello Rodney, Thank you for sharing few kind words with us about our hotel and our guest services team. We thank you for staying with us and may you choose us again in the future.

10/10 Excelente

Gary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
-
Se hospedó 1 noche en abril de 2024

10/10 Excelente

barbara

Viaje familiar
Le gustó: Condiciones de la propiedad
Close to Birkdale Village.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kelsey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Ashley

Le gustó: Limpieza y servicio y personal
I’ve started here plenty of times before they switched ownership. It’s a great hotel and the rooms are very spacious with the best pillows. They do offer free breakfast but the only dairy free item is a banana or orange. I brought my own bread and avocados to make avocado toast since there is a good toaster! P.S the plain egg patty and all of their bread has dairy products. I brought my bathing suit to go swimming but the pool was closed and green. They are redoing it, so call before you book to make sure it’s open. The bar downstairs has been closed as well. Waiting on a permit. The nail place across the street does a great job. Would I stay here again? Yes. Just trying to give out some info.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 25 abr. 2024
Hello Ashley, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. Rest assured, we will use your comments to improve, with the goal of providing exceptional service to our guests. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

WOOYOUNG

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Laundry facility. Very friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 25 abr. 2024
Hello Wooyoung, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. Your feedback about our cleanliness, facilities and guest services team is important to us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

DAVID

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alexander

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good placw
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Glen, Johns Island

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great, clean, efficient, hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Glen,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfort Suites provided the perfect refuge. The rooms are very clean, modern and well appointed. They are now my favorite place and I will stay there again!
Se hospedó 3 noches en abril de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Pamela, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bueno

Alexander

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Goof staff and quick check in
Se hospedó 1 noche en abril de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Alexander, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Lee, Elk Grove

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at this hotel before and both times it has been great! The staff are so friendly and helpful, rooms were freshly painted and carpeted, clean, extremely spacious and comfortable. Bed was very comfortable, linens and sheets were pristine and soft! Bathrooms were very clean with new fixtures. Excellent!!
Se hospedó 2 noches en abril de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Lee,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel and a steal of a bargain!!! Akas was so helpful at check in and beyond. Must stay for travelers. The morning breakfast will save you on unnecessary off site breakfast costs as well.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services Team, el 3 abr. 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was great and so helpful. Will stay there again
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Team, el 3 abr. 2024
Hello Thomas,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The Comfort Suites is easily accessible from highway 81. Our room was spacious, clean and comfortable. Fast food options were close by as well as a Mexican restaurant, which we enjoyed. The hotel offered a good breakfast with eggs, sausage, biscuits, gravy, waffles etc…And the price for a night’s stay was reasonable. We would stay again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Hello Jennifer,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accomodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was convenient and safe.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bueno

Muriel

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Marcos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a great experience. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

John

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services Team, el 25 abr. 2024
Hi John, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Deborah A

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean! Great staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Hi Deborah,Thank you for taking the time to share your feedback with us. We appreciate your feedback about our cleanliness and our guest services team. Your input helps us enhance the overall guest experience. We thank you for choosing to stay with us and hope to welcome you back in the future.

8/10 Bueno

Barbara

Le gustó: Servicio y personal y condiciones de la propiedad
Very close to busy street and shopping/restaurants
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Hi Barbara,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found us, the shopping center, and the restaurants accommodating during your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was so clean & updated. Enjoyed our stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Hi Cathy,Thank you for taking the time to share your feedback with us. Your feedback about our cleanliness and updated rooms is appreciated. We are happy to hear that you enjoyed your stay. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Lee, Elk Grove

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was clean and it looks like the furniture has been updated recently? Great amount of space and amenities. Loved the clean, comfortable bed. sheets and linen clean, and comfortable. Only thing was elevators and sliding front doors need updating. Other than that, everyone was so friendly and amenable. Would definitely come back!
Se hospedó 6 noches en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Lee, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future. The damage that you mentioned in our elevators are planned to be fixed in near future.

8/10 Bueno

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff is very friendly. The woman who runs the free breakfast is very attentive and makes sure things are clean and food is available. The only issue was the housecleaning staff never visited our room once in the six nights we were there. We took out our own garbage, made our own bed and picked up clean towels from the front desk. Im sure they clean the rooms very well once guests leave as our room was very clean when we arrived but they didn't do much while we were there.
Se hospedó 6 noches en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Jeremy, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We apologize that we fall short in communicating with you about the housekeeping during your stay. We provide housekeeping as per request when guests are staying more than one night. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great price, size of the room and customer friendly service.
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Wayne, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Alexander,Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

Noreen, Toronto

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

John

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello John, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.

10/10 Excelente

XIYAN, Germantown

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de Comfort Suites Birkdale Village Staff Members, el 12 abr. 2024
Hello Xiyan, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a pleasant stay with us and found the hotel and the area accommodating. We thank you for choosing to stay with us and hope to welcome you back in the future.