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Opiniones de Embassy Suites by Hilton Charlotte Uptown 

3.5 out of 5
Embassy Suites by Hilton Charlotte Uptown 
401 E Martin Luther King Jr. Boulevard, Charlotte, NC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 667 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 180 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 1002 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ernesto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena opción en Charlotte
Se hospedó 1 noche en junio de 2022
Respuesta de Eric, el 16 jun. 2022
Thanks you for your your business and choosing to stay with us.

10/10 Excelente

giovanna

Se hospedó 2 noches en febrero de 2022
Respuesta de Eric, el 21 feb. 2022
Thank you for your business and being able to provide a 10 out of 10 for your stay.

6/10 Aceptable

RICARDO

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 3 noches en junio de 2021
Respuesta de Eric , el 2 jul. 2021
Thank you for your business and staying with us. We truly appreciate your business and your feedback.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2020
Respuesta de Moore, el 18 mar. 2020
Thank you so much!

8/10 Bueno

Malikan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Eric, el 29 may. 2024
Thank you for your business and choosing to stay with us.

8/10 Bueno

Jade

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Weekend trip for the Nascar race, great stay, clean rooms and excellent breakfast. Valet parking was backed up due to the amount of guests there for the same event on the same schedule but they did what they could to accommodate the rush. Would recommend the hotel again
Se hospedó 2 noches en mayo de 2024
Respuesta de Eric, el 28 may. 2024
Thank you for your buisness and choosing to stay with us while in town for the races. Thank you for recommending our hotel to others.

10/10 Excelente

shawna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de Eric , el 19 may. 2024
Thank you for your business and choosing to stay with us. We are very happy you enjoyed your stay.

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Eric, el 14 may. 2024
We are very happy you enjoyed your stay and experience with us. Thank you for your business.

10/10 Excelente

Rosaline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great, and the location of the room.
Se hospedó 2 noches en mayo de 2024
Respuesta de Eric, el 13 may. 2024
Thank you for your buisness and feedback. We are very happy you enjoyed your stay with us.

10/10 Excelente

Ashley Lenet

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
From the moment I entered the lobby I felt welcomed. Great experience at evening social , breakfast and checkout. Will definitely book here again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Eric , el 12 may. 2024
We are very happy you enjoyed your stay and experience with us. Thank you for your business.

10/10 Excelente

Sileny

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Felt at home & extremely comfortable
Se hospedó 4 noches en mayo de 2024
Respuesta de Eric , el 12 may. 2024
Thank you for your business and choosing to stay with us.

6/10 Aceptable

wendy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
staff is not welcoming .
Se hospedó 1 noche en mayo de 2024
Respuesta de Eric, el 7 may. 2024
Thank you for your buisness and staying with us. We truly apologize that you encountered a team member that did not make you feel welcome to the property.

8/10 Bueno

Susette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very convenient
Se hospedó 2 noches en abril de 2024
Respuesta de Eric, el 16 abr. 2024
Thank you for your buisness and choosing to stay with us.

4/10 Malo

Amrik

Viaje en pareja
No le gustó: Condiciones de la propiedad
Location is good. Everything else is very below average. Our room was on 10th floor but still could hear traffic, smoke detector was right above the bed and kept blinking at night. Cleanliness was pretty below average. And price was outrageous for the quality offered. With parking we payed 400 dollars a night to stay in a room that felt like a 80 dollars room.
Se hospedó 2 noches en abril de 2024
Respuesta de Eric , el 14 abr. 2024
Thank you for your business and feedback. We apologize that we need not meet your expectations. We are happy you liked the location of the property.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooms and great breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Eric, el 11 abr. 2024
Thank you for your buisness and choosing to stay with us.

10/10 Excelente

Dorraine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very nice!! It was conveniently located. The walk to the Spectrum was easy. The morning breakfast cook Wanda was friendly!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Eric, el 11 abr. 2024
Thank you for your buisness and feedback. We are very happy you had a good experience.

10/10 Excelente

Amelia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was exceptionally patient and helpful with checking in and adjusting minor needs for my young family! Great restaurant recommendations and tips, the space is what I expected (which is great) but the people made the difference for us!
Se hospedó 1 noche en abril de 2024
Respuesta de Eric, el 4 abr. 2024
Thank you for your business and feedback. We are very happy you enjoyed your stay with us.

10/10 Excelente

REGINALD

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 2 abr. 2024
Thank you for your buisness and staying with us.

10/10 Excelente

Da'Quan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Eric, el 2 abr. 2024
Thank you for your buisness and staying with us.

8/10 Bueno

Lauren

Le gustó: Limpieza y condiciones de la propiedad
Great location. Most of the staff was great but one of the bartenders was grumpy.
Se hospedó 2 noches en marzo de 2024
Respuesta de Eric , el 30 mar. 2024
Thank you for your business and your feedback.

10/10 Excelente

Amy

Se hospedó 1 noche en marzo de 2024
Respuesta de Eric , el 28 abr. 2024
Thank you for your business and staying with us.

10/10 Excelente

Kenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved sitting by the outdoor fireplace with our drink. The room was very nice as well.
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 27 mar. 2024
Thank you for your buisness and feedback. We are very happy you enjoyed your stay with us.

10/10 Excelente

ANGELA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Embassy Suites never disappoints. It’s clean, spacious, has a happy hour and a plentiful breakfast. The kids are joy the heated pool! The location is great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 25 mar. 2024
Thank you for your business and feedback. We are very happy you had a nice stay and experience.

8/10 Bueno

paul

Se hospedó 1 noche en marzo de 2024
Respuesta de Eric , el 14 abr. 2024
Thank you for your business and staying with us.

6/10 Aceptable

Adrienne

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 20 mar. 2024
Thank you for your buisness and staying with us.

6/10 Aceptable

Cecelia, Durham

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Eric, el 20 mar. 2024
Thank you for your buisness and staying with us.

10/10 Excelente

Latonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great customer service! Happy hour is great! Clean !
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric , el 17 mar. 2024
Thank you for your business and staying with us

10/10 Excelente

Amy

Se hospedó 2 noches en marzo de 2024
Respuesta de Eric, el 1 abr. 2024
Thank you for your business and choosing to stay with us.

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 12 mar. 2024
Thank you for your buisness and staying with us.

10/10 Excelente

Marni

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wanda is the Entremetier (egg chef) at the morning breakfast and she is amazing! She is warm and friendly, and even sings you into a good morning and good mood. She is worth the stay alone.
Se hospedó 2 noches en febrero de 2024
Respuesta de Eric, el 6 mar. 2024
Thank you for your business and great feedback. We are very happy you enjoyed your experience at breakfast.

4/10 Malo

Melissa

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
#1 there was a hold on my card I wasn't notified about, I feel like that should be mentioned. # 2 The parking is a nightmare and wouldn't recommend unless you valet or good walking shoes. The morning kitchen staff was amazing and so sweet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 5 mar. 2024
Thank you for your business and feedback. I am not sure what happened with parking we only offer Valet parking. I do apologize for any inconvenience you incurred due to a hold on your credit card.

8/10 Bueno

Maritza

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great breakfast!
Se hospedó 1 noche en marzo de 2024
Respuesta de Eric, el 8 mar. 2024
Thank you for your buisness and choosing to stay with us.

10/10 Excelente

Aurielle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Eric, el 26 feb. 2024
Thank you for your business and choosing to stay with us.

10/10 Excelente

Yuanyuan

Viaje de negocios, Viaje familiar
Love the full breakfast
Se hospedó 4 noches en febrero de 2024
Respuesta de Eric, el 21 feb. 2024
Thank you for your buisness and feedback. We are happy you enjoyed your stay with us.

10/10 Excelente

Eric

Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric, el 25 mar. 2024
Thank you for your business and staying with us.

10/10 Excelente

Erin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was attending our annual Wine & Design franchisee conference and had an amazing experience! Every member of the staff I interacted with was phenomenal! The facility is lovely and appropriately priced for the amenities they provide. The food was wonderful! Knowing we had banquet style meals, my expectations were pretty low. I was pleasantly surprised by how great everything was prepared and tasted. The only downsides I experienced were the temperature of my room. It was extra toasty and didn’t change despite my attempts on the thermostat. I didn’t care for the scent of the provided toiletries (soap, shampoo, conditioner). But that’s a matter of personal preference. Also, my shampoo was completely empty. The Valet parking is a little pricey. But, the convenience of the app to retrieve my vehicle at anytime, and knowing my car is secure, made the price easy to overlook. Other than those small things, it was a great stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Eric, el 7 feb. 2024
Thank you for your business and feedback. We truly appreciate your buisness and how we can make group stays better so you feedback is very valuable and will be shared with the team. We hope to host you and the group again in the future.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place, friendly staff.
Se hospedó 2 noches en enero de 2024
Respuesta de Eric, el 6 feb. 2024
Thank you for your buisness and feedback. We hope you come back and stay with us again in the future.

10/10 Excelente

stephanie

Se hospedó 3 noches en enero de 2024
Respuesta de Eric , el 27 ene. 2024
Thank you for your business and choosing to stay with us.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We have stayed at this hotel at least 6 times and it has always been a great experience. THe breakfast and the service is outstanding. All of the employees are friendly and accomodating.
Se hospedó 2 noches en enero de 2024
Respuesta de Eric, el 25 ene. 2024
Thank you for your business and continuing to choose to stay with us. We truly appreciate your business and feedback.

6/10 Aceptable

Justin

Se hospedó 2 noches en enero de 2024
Respuesta de Eric, el 24 ene. 2024
Thank you for business and choosing to stay with us.

10/10 Excelente

Keisha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Eric, el 22 ene. 2024
Thank you for your business and staying with us.

10/10 Excelente

Tray

Se hospedó 1 noche en enero de 2024
Respuesta de Eric, el 21 feb. 2024
Thank you for your buisness and choosing to stay with us.

10/10 Excelente

Rakeim

Viaje familiar
Excellent
Se hospedó 3 noches en enero de 2024
Respuesta de Eric, el 22 ene. 2024
Thank you for your buisness and choosing to stay with us. We are very happy you enjoyed your stay with us.

10/10 Excelente

Patricia, Durham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and very peaceful stay. Front desk was very nice.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Eric, el 15 ene. 2024
Thank you for your buisness and feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric, el 15 ene. 2024
Thank you for your buisness and staying with us.

2/10 Terrible

Lisa M Brooks

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
Not satisfied with the valet service and what happened to me last Saturday night there
Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric, el 15 ene. 2024
We truly apologize for the inconvenience caused to you with the Valet team.

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was convenient with many amenities we needed for our stay for a swim meet.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Eric, el 15 ene. 2024
Thank you for your business and choosing to stay with us.

10/10 Excelente

El

really enjoyed our stay !!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Eric , el 30 dic. 2023
Thank you for your business and staying with us. We hope you come back and stay with us again in the future.

10/10 Excelente

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The food and bar were wonderful. Loved the happy hour and breakfast
Se hospedó 3 noches en diciembre de 2023
Respuesta de Eric , el 30 dic. 2023
Thank you for your business and great feedback

10/10 Excelente

Shelia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was especially pleased with all the services. The valet/parking attendants (Eli and Darien) were especially attentive and efficient. When busy they were able to quickly and effectively move cars in and out. The restaurant and food service staff was EXCELLENT! Ms. Wanda, Ms. Anne and Mr. Berhane were very pleasant. They were attentive, checking to make sure if anyone needed anything. It was very appreciated and noticed. Thank you for hiring caring staff.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Eric, el 27 dic. 2023
Thank you for your buisness and great feedback. It is great to see the team provided you with great customer service and we hope you will come back and stay with us again in the future.