Terraza o patio

Opiniones de Sonesta Charlotte Executive Park

3.5 out of 5
Sonesta Charlotte Executive Park
5700 Westpark Drive, Charlotte, NC

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 500 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 205 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 117 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 89 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 89 de 1000 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 12 may. 2024
Luis, we're glad to hear that your experience at Sonesta Charlotte Executive Park was satisfactory. We value your feedback and look forward to welcoming you back on your next visit. Thank you for your rating.

10/10 Excelente

Brayan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good place
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 14 abr. 2024
Brayan, thank you for your kind words regarding Sonesta Charlotte Executive Park. We're delighted to know you found our property to be an excellent choice. We're looking forward to welcoming you back in the future.

10/10 Excelente

Francisca

Excellent
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 19 oct. 2023
Francisca, your brief but clear review made our day here at Sonesta Charlotte Executive Park brighter. It's heartening to know you had an excellent experience and we sincerely appreciate your commendation. We're looking forward to welcoming you back in the future.

10/10 Excelente

Araceli

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good!
Se hospedó 1 noche en octubre de 2023
Respuesta de Customer Service, el 22 oct. 2023
Araceli, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Sonesta Charlotte Executive Park!

10/10 Excelente

Carlos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍
Se hospedó 1 noche en junio de 2023
Respuesta de Customer Service, el 5 jul. 2023
Thank you for the 5 out of 5 rating, Carlos!We're thrilled to see how much you enjoyed staying at Sonesta Charlotte Executive Park. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excelente

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Kate, el 22 dic. 2021
Thank you so much for your great review! We hope to see you the next time you are in Charlotte.

10/10 Excelente

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Kate, el 13 dic. 2021
Thank you for your great review! We hope to see you the next time you are in Charlotte.

10/10 Excelente

Pedro A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de Kate, el 6 sept. 2021
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kate Austin Front Office Manager

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitación podría mejorar el mantenimiento.
Se hospedó 3 noches en mayo de 2021
Respuesta de Sonesta Charlotte, el 15 may. 2021
Thank you for your feedback, we will pass it along to our team. We hope to welcome you back again in the future.

10/10 Excelente

Grace M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente servicio. El personal súper amable y el lugar tranquilo.
Se hospedó 2 noches en abril de 2021
Respuesta de Sonesta Charlotte, el 26 abr. 2021
Thank you so much for your feedback regarding your stay at the Sonesta Charlotte Hotel! We are happy to hear you enjoyed your stay, our quiet hotel, and our friendly staff. We hope to welcome you back again soon!

10/10 Excelente

Ava

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanliness and safety
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Warren

Le gustó: Condiciones de la propiedad
No place to sit outside
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Henry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 28 may. 2024
Henry, thank you for sharing your positive experience at Sonesta Charlotte Executive Park. We're pleased you had a good stay and look forward to welcoming you back soon.

8/10 Bueno

Darin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice hotel and friendly staff. Bartended was a little short, but otherwise a good experience.
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
Darin, thank you for your review. It is great to hear that you had a good experience at Sonesta Charlotte Executive Park and appreciated our friendly team members. We will address your feedback about the bartender to improve our services. We look forward to welcoming you back.

10/10 Excelente

Elaine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
At first I was on a room located on the side facing the highway, and that was noisy. The staff was great in changing us to the other side. Very quiet
Se hospedó 4 noches en mayo de 2024
Respuesta de Customer Service, el 26 may. 2024
Elaine, thank you for your positive feedback! The team members at Sonesta Charlotte Executive Park are thrilled they could promptly assist you with a quieter room. We're glad your stay was peaceful and enjoyable. We're looking forward to welcoming you back!

2/10 Terrible

Joseph, Columbia

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
My room was nice & clean but on the floor that I stayed on (2nd) it smelled like an old moldy basement and during the corse of the night I started to smell the mold in my room & it had me up coughing for awhile that’s why I decided to leave the hotel @ 6am.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 25 may. 2024
Joseph, thank you for sharing your feedback. It's good to hear that you found your room clean. We're sorry to learn about the issue you encountered during your stay. Your comments will be reviewed with the relevant team to ensure this is addressed. We value your input and hope to have the opportunity to provide a better experience in the future.

8/10 Bueno

Ritchie

Viaje familiar
Le gustó: Limpieza y servicio y personal
Inside is nice, pretty. Some areas inside could use some deep cleaning. Outside appearance of hotel needs some refurbishment . Pool closed while we were there and did not know when it would open again.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 22 may. 2024
Ritchie, thank you for sharing your experience at Sonesta Charlotte Executive Park. We're pleased to know you found the interior appealing. Your comments regarding certain areas needing deeper cleaning and the exterior's appearance are taken seriously. We understand the disappointment regarding the pool's closure and will seek to provide better communication regarding facility availability. We hope to welcome you back in the future for an even better stay.

6/10 Aceptable

Madeline

Viaje en pareja
Le gustó: Servicio y personal
The room was too small and not worth the money we paid. There was no microwave. The hallways were hot and muggy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 21 may. 2024
Madeline, thank you for sharing your thoughts. It's disappointing to hear the room size and amenities did not meet your expectations, and that the hallway conditions were not ideal. Your feedback helps us improve, and we hope you'll consider staying with us again for a better experience.

10/10 Excelente

Alex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very nice and convenient place to stay. Tons of amenities and great parking.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 21 may. 2024
Alex, thank you for choosing Sonesta Charlotte Executive Park! The team is thrilled to hear you enjoyed the amenities and found the location convenient. We hope to welcome you back soon!

10/10 Excelente

Tatiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent customer service.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 22 may. 2024
Tatiana, thank you for your kind words about the Sonesta Charlotte Executive Park. The team members strive to provide outstanding service, and it’s wonderful to hear they succeeded. We're looking forward to welcoming you back.

2/10 Terrible

Lancia

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were over price and too small
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 20 may. 2024
Hello Lancia,Thank you for taking the time to share your feedback. We regret that the room size did not meet your expectations. Your comments will be shared with our team to evaluate for future improvements. We hope you might give us another chance in the future to better serve you.

4/10 Malo

Doina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Old hotel, smelly room, noisy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 20 may. 2024
Doina, thank you for providing your feedback. It is disappointing to hear that the condition of the hotel and your room did not meet your expectations. Your comments will be shared with the relevant teams for further review. Safe travels on your next journey.

6/10 Aceptable

Carlisa

Le gustó: Limpieza
The highway is located adjacent to the hotel and it was really noisy. During my stay I heard what appeared to be gunshots. It was so loud that the dog in the room beside me started barking. Very alarming.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 18 may. 2024
Carlisa, thank you for sharing your experience. We understand how important a peaceful environment is for our guests, and we're sorry the external noise impacted your stay. Your safety and comfort are our top priorities, and we will take your feedback seriously to explore potential improvements.

10/10 Excelente

Nallely

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Food was really good
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 18 may. 2024
Nallely, thank you for your kind words! The team at Sonesta Charlotte Executive Park is delighted to hear you enjoyed the food. We look forward to welcoming you back soon!

2/10 Terrible

Trevor, Radnor

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
I had a horrible experience when staying at Sonesta Charlotte Executive Park last night (check-in: Wednesday, May 15, 2024; check-out: Thursday, May 16, 2024). The room had a strong musty smell – to the point that the rug was damp. It was disgusting. I’m sure it was not safe to breath the air in the room, but I checked in late and there were no other available rooms. The room was 519. I cannot image why the room was so damp – and why the staff thought it was a good idea to be used. I’m incredibly disappointed – and will not stay at a Sonesta in the future. There are just too many options available.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 18 may. 2024
Trevor, it is concerning that the room's condition did not meet your expectations. The experience you described is far from the standard our team aims to provide. Your feedback will be reviewed to ensure improvements are made. We hope you consider giving us another opportunity in the future.

10/10 Excelente

Kevin, CHARLOTTE

Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 19 may. 2024
Thank you for the great rating, Kevin!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Charlotte Executive Park! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 Aceptable

Mikaela

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 17 may. 2024
Mikaela,Thank you for your feedback. We appreciate your stay and hope to have the opportunity to provide a more memorable experience in the future.

8/10 Bueno

Diane

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms- missing shampoo in the shower but otherwise- great! Beds and pillows were super comfortable!
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 16 may. 2024
Diane, thank you for your feedback. Sonesta Charlotte Executive Park is pleased to hear you found the rooms clean and comfortable. We appreciate your note about the shower amenities and will ensure it is reviewed. We're delighted you enjoyed your stay and hope to welcome you back soon!

4/10 Malo

Khanh

No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 16 may. 2024
Khanh, thank you for your recent stay. We're sorry that your experience did not meet expectations. Your feedback is essential, and we would appreciate any details you can share to help us improve in the future.

10/10 Excelente

Janaya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AmaZing
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 13 may. 2024
Janaya, it's wonderful to hear that your stay at Sonesta Charlotte Executive Park was nothing short of amazing! We strive to impress our guests and we're pleased to have exceeded your expectations. Thank you for sharing your great experience, and we hope to host you again in the future.

6/10 Aceptable

Celeeda, philadelphia

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Property beautiful but they don’t clean the room properly or daily!
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 11 may. 2024
Celeeda, thank you for your feedback. We're glad to hear you appreciated the beauty of our surroundings. However, it's concerning to know that you found our cleanliness standards not met during your stay. We put great emphasis on maintaining a clean and comfortable environment for our guests, so your observations will be taken into consideration. We appreciate your patience and hope to welcome you back to Sonesta Charlotte Executive Park for a much-improved experience in the future.

6/10 Aceptable

jeremie

Le gustó: Servicios y condiciones de la propiedad
Na
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 10 may. 2024
Jeremie, it seems like you had a neutral experience at the property. We truly wish that your overall experience during your stay with us has been better. Rest assured, we have taken note of your rating and will utilize it to enhance our services moving forward.

10/10 Excelente

Addison

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Addison, your brief yet appreciative feedback about your stay at Sonesta Charlotte Executive Park brightens our day. We thank you for your comment and look forward to making your next visit just as satisfying as this one.

8/10 Bueno

Sheila

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Didn’t like that you had to pay to park and for breakfast. Everything else was great.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Sheila, we're delighted that you found many aspects of your stay at Sonesta Charlotte Executive Park to be enjoyable. You've noted a concern regarding the added costs for parking and breakfast; we aim to be transparent about all fees for our services, so we regret if this took away from your otherwise positive experience. Looking forward to an opportunity to serve you better in the future.

4/10 Malo

Kierra

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Pool out of service and that is not mentioned here nor the website. I would have NEVER booked had I known that. Not enough towels in the room. Like someone forgot to come back and replace them or just didn’t care. The towels that were in the room were rough mat towels for the floor not the fluffy body towels. The room was never at a comfortable temperature despite using the remote designed for it. Also booked a balcony room which was HORRIBLE! you cant sit on the balcony and enjoy the view because of this big concrete wall. You have to stand to even look over the wall. Defeats the purpose of a balcony if u cant sit out and enjoy the view.. so glad I listened to my instincts and booked 1 of 3 nights just to test it out.. so not worth it.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Kierra, it's regrettable to read that your stay didn't meet your expectations. We're sorry for any confusion regarding the pool's availability, and certainly appreciate your feedback about the towels and room temperature. We do take guests' comfort and satisfaction seriously. Concerning the balcony design, we will certainly take note of your insight. We constantly aim for improvement and your comments help shape our efforts. It's our hope that you'd consider us for a future stay so that we can provide the quality of experience you deserve.

8/10 Bueno

Wendy, Broad Brook

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Thank you for sharing your thoughts with us, Wendy!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta Charlotte Executive Park. Thank you and have a lovely day!

6/10 Aceptable

Samika, Baker

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the property however I don’t like the hotel industry in North Carolina. Paid parking, $12 for a hotel guest and breakfast for $20, and a $50 hold on your credit card for each night you’re staying. No way…that’s ridiculous
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Samika, it seems you had concerns with certain aspects of your stay such as the parking, breakfast pricing, and credit card hold. These policies are pretty standard in the industry and are intended to ensure the best possible service for guests. However, your feedback is valuable, and we always appreciate open dialogue to understand how we can improve. We hope to have another opportunity to serve you better in the future.

6/10 Aceptable

Tanya

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
STAFF WAS VERY FRIENDLY. PROPERTY WAS NICE CLEAN. I LOVE HOW IF YOU DIDNT HAVE A KEYCARD THE ELEVATOR WANT LET YOU GO UP TO ANY FLOOR. DOWN FALL IS OUR BATHROOM SINK WAS CLOG AND MY DADDY SAW A MICE RUN ACROSS HIS FEET.
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 7 may. 2024
Tanya, it's heartening to know that you appreciated the cleanliness of the property and the security measures. We apologize for the inconvenience with the bathroom sink. Rest assured, we promptly address such concerns. In terms of the undesirable encounter, we maintain a high standard of sanitation and will firm up efforts to ensure such visuals are not repeated. Thank you for your candid review, it helps us improve further.

10/10 Excelente

maxine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really appreciated my stay there!
Se hospedó 3 noches en mayo de 2024
Respuesta de Customer Service, el 6 may. 2024
Maxine, it's delightful to hear you thoroughly enjoyed your stay at the Sonesta Charlotte Executive Park. We value your appreciation greatly. Looking forward to welcoming you back soon!

10/10 Excelente

Kaleb

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 4 may. 2024
Kaleb, it's wonderful to read that your stay at Sonesta Charlotte Executive Park was an excellent one! We appreciate your feedback using Expedia and look forward to welcoming you back in future.

10/10 Excelente

Joseph

Se hospedó 2 noches en mayo de 2024
Respuesta de Customer Service, el 24 may. 2024
Joseph, thank you for your perfect rating! The team at Sonesta Charlotte Executive Park is thrilled you had a great stay. We're looking forward to welcoming you back soon!

2/10 Terrible

Mayra

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
When I booked it said they offered shuttle and they don’t
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 2 may. 2024
Mayra, the team is concerned to hear about the confusion related to the shuttle service. Please be assured that accurate amenity descriptions are crucial for us. We appreciate your feedback and invite you to reach out to us directly should you like to discuss your experience further.

4/10 Malo

Sophie

Viaje familiar con niños
No le gustó: Servicios
Didn’t know dog friendly meant dogs barking from 5-7am and getting ignored from the front desk
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Sophie, we value your insights. It's disheartening to hear about your experience with undue noise in the early morning. We assure you that our hotel tends to provide a serene ambiance and we consistently strive on delivering top class customer service. Your feedback will enhance the way we address such situations in the future. We invite you to reconsider us for a more tranquil and attentive experience.

6/10 Aceptable

Jeffrey

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 1 may. 2024
Thank you for taking the time to submit this feedback, Jeffrey.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excelente

Cheryl

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
This place is really nice, but they did not give us enough wash clothes. And for the price , should have gotten queen size beds. Was close to the stadium which was a plus!! Thank you!!!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Cheryl, thank you for taking the time to share your thoughts on Sonesta Charlotte Executive Park. It's delightful to hear that you found our location convenient for your sporting event visit. In terms of bedding and amenities, we always strive to meet our guest's needs, and we appreciate your observations for future improvements. We're looking forward to welcoming you back soon.

4/10 Malo

Dustin

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
Check in was awkward and they seemed very unsure of what to do and then if I had paid or not. Called me as I walked into the room again concerned about my card then said nevermind I think we have it. Tried to go to the bar no menu and after 10 minutes of sitting and not being greeted I left. Online when you book it says breakfast complimentary but oh they charged you 20 bucks for eggs and bacon. Overall we won't use this company again we were not impressed. Also several areas had no functioning AC so hallways were blistering hot for some reason.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Dustin, we're truly saddened to hear that your stay wasn't as smooth as we'd hoped. We're sorry you found the check-in process uncertain and the experience at the bar below expectations. Please know we value your feedback on the breakfast clarification and will take your notes about the room temperature in certain areas into consideration. It's disappointing to hear that you've decided not to stay with us again but we hope you'll reconsider so we can show you the top-notch service we strive towards.

10/10 Excelente

Sebastiano

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service and staff!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 28 abr. 2024
Sebastiano, it's delightful to learn about your positive experience at Sonesta Charlotte Executive Park. We're glad you appreciated our dedicated team members and the exceptional services. Your recognition inspires us to continue striving for excellence. Please visit us again soon.

10/10 Excelente

Levinia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 27 abr. 2024
Levinia, it's fantastic to know that you had a positive stay at Sonesta Charlotte Executive Park. We appreciate your wonderful rating on Expedia, and we hope to welcome you back soon for an equally enjoyable experience.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 21 abr. 2024
Thank you for this excellent rating, Susan!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Charlotte Executive Park! We'd love to host you again someday for yet another unforgettable visit.

2/10 Terrible

Kelsey

Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 4 may. 2024
We appreciate you taking the time to share your feedback, Kelsey.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.