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Opiniones de The Arts Hotel

3 out of 5
The Arts Hotel
155 Kent St, Charlottetown, PE

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 142 de 287 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 287 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 32 de 287 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 287 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 287 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Irene

Viaje en grupo
No le gustó: Limpieza y servicios
There were parties and loud music for the 2 nights from the next door Arcade. Loud music lasted from 11pm-2am. Unpleasant stay
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Marc

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice concept hotel.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 13 may. 2024
Hi Marc, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We hope to see you again in the near future!

8/10 Bueno

Jennifer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Parking a pain during weekdays
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Services, el 10 may. 2024
Hi Jennifer, thank you for taking the time to leave us a review regarding your recent stay with us. I am sorry to hear that you found the parking situation to be a little tricky during the weekdays. We usually recommend for our guests to park in the Fitzroy Parkade during the weekdays, this option gives you the peace of mind that you will not receive a parking ticket or get towed. You pay the parkade when you leave. We hope you enjoyed your time on the island!

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 10 may. 2024
Hello Ryan, thank you for taking the time to leave us a 5 star review regarding your recent experience with us. We are ecstatic to hear that you loved our minimalist hotel! We hope to see you again!

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Minimalist hotel in downtown. Great value
Se hospedó 3 noches en mayo de 2024
Respuesta de Guest Services, el 10 may. 2024
Hi Robert!, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel!. We hope you enjoyed your experience with us!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I have read reviews that have criticized the Hotel for some things that aren't in the room. For me personally that wasn't a problem. I was there to enjoy Charlottetown not watch TV. It is in a great location and only a 10 minute walk to the waterfront. I would definitely stay there again.
Se hospedó 6 noches en mayo de 2024
Respuesta de Guest Services, el 8 may. 2024
Hello David, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! Our minimalist hotel offers our guest a simpler way of traveling, which gives them the opportunity to explore our beautiful island on a budget! We are happy to hear that it suited your needs! We hope to see you again in the near future!

6/10 Aceptable

Adam

Economic stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Services, el 6 may. 2024
Hi Adam, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We hope you enjoyed your experience with us!.

10/10 Excelente

alexander

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice rooms and a great location downtown for all types of trips
Se hospedó 5 noches en abril de 2024
Respuesta de Guest Services, el 7 may. 2024
Hello Alexander, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice of accommodations! You are always a pleasure to host and we hope to see you again in the near future!

8/10 Bueno

Charlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Arts Hotel is a great and affordable value hotel. The amenities are few, but the lounge is pretty neat! It's a convenient location, as well. My one and only gripe is the end of the bed in the King suites is far too close to the wall and I always hit my shins. :(
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 7 may. 2024
Hi Charlene, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice of accommodations! Our minimalist hotel offers our guest a simpler way of traveling, which gives them the opportunity to explore our beautiful island on a budget! We are sorry to hear that you had issues regarding the layout of your room, we love to hear back from our guests to see how we can improve! We hope to see you again soon!

10/10 Excelente

Caroline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 1 noche en febrero de 2024
Respuesta de The Arts Hotel, el 29 abr. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Dorothee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vraiment trop de bruit de corridor la nuit, peut être pcq week-end…… sinon bien situé et près des restaurants. Lit et oreiller confortable. Marche dans le vieux Charlottetown super.
Se hospedó 1 noche en abril de 2024
Respuesta de The Arts Hotel, el 29 abr. 2024
Hello Dorothee, We appreciate your feedback. We apologize for the inconvenience regarding the noise in the hallways during your stay. We had an issue with two other rooms located near you. We apologize for the inconvenience. Thank you again for your message, we will be reaching out to you.

8/10 Bueno

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value and great downtown location
Se hospedó 3 noches en abril de 2024
Respuesta de The Arts Hotel, el 29 abr. 2024
Hi Richard, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! Our minimalist hotel offers our guest a simpler way of traveling, which gives them the opportunity to explore our beautiful island on a budget! We hope to see you again in the near future!

10/10 Excelente

Faustina

Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 26 abr. 2024
Hi Faustina, thank you for taking a moment to leave us a 5 star review regarding your recent stay with us! We hope to see you again!

10/10 Excelente

Gaétan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, cheaper because there is no TV, fridge and phone, I don't need these things. Live music downstair and restaurant. very useful friendly staff. Near everything I need.
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 19 abr. 2024
Hi Gaetan, thank you for taking the time to leave us a review regarding your recent stay with us at the Arts Hotel! We are delighted to hear that you loved our cleanliness standard, our friendly helpful staff and budget friendly pricing. We hope to see you again, merci :)

10/10 Excelente

Darryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Services, el 17 abr. 2024
Hi Darryl, thank you for leaving us a 5 star review regarding your recent stay with us. We are very happy to hear that you had a comfortable experience with us, we hope to host you again in the near future!

10/10 Excelente

kyle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property. No tvs in the room thou other than that it’s amazing
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 13 abr. 2024
Hello Kyle, thank you for taking a moment to leave us a 5 star review regarding your recent stay with us! We are delighted to hear that you loved our minimalist hotel, we hope to see you again!

8/10 Bueno

Donald

Se hospedó 1 noche en abril de 2024
Respuesta de The Arts Hotel, el 29 abr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It wasn't the hotels fault but location
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 13 abr. 2024
Hi Sarah, thank you for your 5 star review regarding your recent stay with us! We hope to host you again in the near future!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It isn't the hotels fault it the area
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 13 abr. 2024
Hi Sarah, thank you for your 5 star review regarding your recent stay with us! We hope to host you again in the near future!

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bar next door ponyboat
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Thank you Sarah for your 5 out of 5 star review regarding your recent stay with us! We are happy to hear that you enjoyed the arcade next door, PonyBoat. We hope to host you again in the near future!

6/10 Aceptable

Amanda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was great, comfy and clean. Nice staff. But the club nearby was playing loud music until 2
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 1 abr. 2024
Thank you for your review on our eccentric hotel Amanda! We hope to see you again

10/10 Excelente

Louis

Le gustó: Servicios y condiciones de la propiedad
Friendly and courteous, staff, basic hotel, but very clean nice design. Perfect for a few nights.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 mar. 2024
Hello Louis, thank you for taking the time to leave us a review regarding your recent stay with us. We are ecstatic to hear that you enjoyed our courteous friendly staff and the simplicity of our minimalistic hotel. We hope to host you again!

2/10 Terrible

Jennifer

Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 13 abr. 2024
Hello Jennifer, thank you for your review on your recent stay with us at The Arts Hotel. I am sorry to hear that you were disappointed with some parts of your stay. Our minimalist hotel offers our guest a simpler way of traveling. Our rooms are smaller than the average hotel and we have less amenities, this is why we lowered our rates compared to the other hotels in the area. We understand that our minimalist hotel is not suited for every traveler. Our deepest apologies. We hope you enjoyed the rest of your time on our beautiful island!

8/10 Bueno

Emilee

Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 24 mar. 2024
Hi Emilee, thank you for taking the time to leave us a review regarding your recent stay, we are very happy to hear that you had a comfortable stay with us!

10/10 Excelente

Michel, Mississauga

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Incredibly friendly staff, walking distance to waterfront and a lot of incredible dining spots and coffee shops.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 27 feb. 2024
Hello Michel, we thank you very much for taking a moment to leave us a 5 out of 5 star review regarding your recent stay with us! We are ecstatic to hear that you enjoyed our amazing top of the line world class service and the awesome restaurants that are just footsteps away from the hotel. We hope to host you again in the near future!

10/10 Excelente

Paul, Halifax

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff are incredibly friendly and very helpful! My only complaint is the bathroom situation in the room is not ideal (loud doors for light sleepers, no privacy, and water gets everywhere). Our room also appeared to have previous water damage in the ceiling. However, it’s a fine room for the price point and very clean!
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
Hello Paul, thank you for taking the time to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! Our friendly staff is always here to assist you and give you our recommendations of things to do in the city! Thank you for your note regarding the washrooms, I will pass this along to management. We hope to see you again in the near future!

6/10 Aceptable

Haley

Le gustó: Servicio y personal
Staff was pleasant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
Hi Haley, thank you for taking the time to leave us a review regarding your recent stay with us! We are delighted to hear that you enjoyed the assistance of our friendly staff. We hope to host you again in the near future!

6/10 Aceptable

Alex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not a fan of the bathroom in the room as it doesn’t feel very private if you have someone staying with you, and when taking a shower no heat can stay in the bathroom so you get pretty cold. Other than that not a bad stay for the price, bed was comfy and quick sign in/out.
Se hospedó 1 noche en febrero de 2024
Respuesta de Johanna , el 20 feb. 2024
Hello Alex, Thank you for sharing your experience staying with us. I am sorry you were disappointed with some parts of your stay. We understand that the modern design of our minimalist hotel is not suited for every traveller. My deepest apologies. We hope you enjoyed the rest of your time on the island.

6/10 Aceptable

colleen

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios
A minimalist property. More like a glorified hostel. No nightly/daily room clean up. No TVs, no coffee makers. Staff requests don’t necessarily follow through. But beds are nice and sheets crisp. Great location.
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 27 feb. 2024
Hi Colleen, thank you for taking a moment to leave us a review regarding your recent stay with us! We are delighted to hear that you love our amazing downtown location and our comfortable beds. We do offer room cleaning, it is upon request. My apologies that some of your request were not followed through, we have spoken with our staff regarding the importance of this issue.

6/10 Aceptable

Colter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Front Desk Lady was friendly and knowledgeable of the area check-in was smooth. Unless your looking for luxury for what I paid this was a very good choice. I would stay there again. Small rooms but clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Services , el 12 feb. 2024
Hi Colter, thank you so much for taking a moment to leave us a review regarding your recent stay with us! We are delighted to hear that you enjoyed our budget friendly accommodation. We are looking forward to seeing you in the near future!

8/10 Bueno

Anton

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 6 feb. 2024
Hi Anton, thank you for your review regarding your recent stay with us. We are delighted to hear that you had a comfortable and enjoyable experience with us! We hope to see you again

8/10 Bueno

Josie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 24 ene. 2024
Hi Josie, thank you for taking a moment to leave us a review regarding your recent stay with us! We are thrilled to hear that you enjoyed your experience and we hope to host you again in the near future!

6/10 Aceptable

Alisha

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Smaller rooms with washroom and bed, good for just needing the basics. Drawer under bed was full of garbage, clearly not checked by cleaning staff!
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 16 ene. 2024
Hi Alisha, thank you for taking the time to leave us a review regarding your recent experience with us. I am terribly sorry to hear that you have found some garbage inside of the drawer. We clearly made a mistake and did not inspect the room cleaning properly. We take pride in our cleanliness here, we have informed the housekeeping team of your findings to ensure this does not happen again in the future. We have refunded you 15% of your stay to compensate for the inconvenience and error. We hope you enjoyed your time on the island.

6/10 Aceptable

Leslie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Winter Stay in Charlottetown
I was excited to try out a non chain hotel during our recent trip to Charlottetown. Maybe it was just that Hotels.com didnt list the hotel properly or I should have done more research but this hotel left a lot to be desired. It felt more like I was staying in a hostel or a university dorm than a hotel. Right down to the community lounge instead of having tvs in the rooms. The shower didnt have much water pressure and the bathrooms were not very private as the doors dont even go to the ceiling.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 9 ene. 2024
Hi Leslie, thank you for your comments on your recent stay with us. The reason our rates are lower than most hotels in our area is because our rooms do not have all the usual amenities and they are also smaller. With that being said, we try our best to advertise our hotel as a minimalist hotel. Thank you for staying with us!

4/10 Malo

Donna

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The music was so load that the front desk had to go in the elevator with us to talk. No parking and no TV in room. Water pressor in the shower was terrible. Will never stay there again.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 4 feb. 2024
Hi Donna, thank you for your review on your recent stay with us at The Arts Hotel. I am sorry to hear that you were disappointed with some parts of your stay. Our minimalist hotel offers our guest a simpler way of traveling, which gives them the opportunity to explore our beautiful island. Our rooms are smaller than the average hotel and we have less amenities, this is why we lowered our rates compared to the other hotels in the area. We understand that our minimalist and eccentric hotel with live music is not suited for every traveler. My deepest apologies. We hope you enjoyed the rest of your time on the island.

10/10 Excelente

Rosalyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The he front desk staff on check in Wes wonderful! Very helpful and pleasant.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 6 ene. 2024
Thank you for your 5 out of 5 star review Rosalyn, we are delighted to hear that you found our front desk team to be pleasant and helpful. We hope to see you again in the near future!

10/10 Excelente

Caleb

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 16 ene. 2024
Hi Caleb, thank you for taking a moment to leave us a 5 out of 5 star review regarding your recent stay with us! We are delighted to hear that you loved your experience, we hope to host you again in the near future!

10/10 Excelente

Leslie

Se hospedó 7 noches en septiembre de 2023
Respuesta de Guest Services, el 16 ene. 2024
Hello Leslie, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent stay with us! We are delighted to hear that you loved your experience, we hope to host you again in the near future!

10/10 Excelente

Drew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 5 ene. 2024
Hi Drew, thank you for taking a moment to leave us a 5 out of 5 star review regarding your recent stay with us. We are delighted to hear that you enjoyed your stay with us. We hope to see you again in the near future!

10/10 Excelente

Alexander, Fredericton

Viaje en grupo, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely love the modern clean and efficient rooms. Didn't notice the lack of TV at all, especially at that price.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 5 ene. 2024
Hi Alexander, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent experience with us. We are ecstatic to hear that you loved our minimalist concept and that you did not miss having a TV.

10/10 Excelente

Helene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Très bien!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Guest Services, el 28 nov. 2023
Merci Helene pour votre commentaire concernant votre séjour avec nous. Nous sommes très heureuses que vous avez eu une belle experience chez nous! A la prochaine.

6/10 Aceptable

Mike

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services , el 24 nov. 2023
Thank you for leaving us a review, we hope to host you again Mike!

10/10 Excelente

David

Viaje de negocios
Le gustó: Condiciones de la propiedad
Reasonable price
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 19 nov. 2023
Hi David, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future.

10/10 Excelente

Elodie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 19 nov. 2023
Hello Elodie, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future.

8/10 Bueno

Eric

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services, el 19 nov. 2023
Hi Eric, thank you for taking a moment to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future.

8/10 Bueno

Charles

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 19 nov. 2023
Hi Charles, thank you for taking a moment to leave us a review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future.

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 6 nov. 2023
Hi Nathan, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future!

10/10 Excelente

Antonio, Newmarket

Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services, el 19 nov. 2023
Hi Antonio, thank you for taking the time to leave us a 5 out of 5 star review regarding your recent stay with us at The Arts Hotel! We are delighted to hear that you enjoyed your choice in accommodations! We hope to see you again in the near future.

8/10 Bueno

Olivier

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The café at the lobby was not open in the early morning
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 26 oct. 2023
Hi Olivier, thank you for taking a moment to leave us a review regarding your recent stay with us. Sadly, the Café is only open for breakfast on Saturday and Sunday's since we are now in our low season of tourism. We apologize for the inconvenience, we hope you enjoyed your stay with us in our minimalist hotel!

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bare bones hotel (no in room tv or fridge) but for two nights it was a good place to lay my head.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services, el 25 oct. 2023
Hello Ryan, thank you for taking a moment to leave us review regarding your recent stay with us in our minimalist hotel! We are ecstatic to hear that our hotel was a good choice in accommodation during your time in Charlottetown. We hope to host you again in the near future!