Dear Jesper,Thank you so much for your visit and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Guest, Many thanks for your visit and feedback, both are much appreciated indeed! We all look very much forward to welcoming you back again. Warm regards, Chris General Manager

Dear Michelle, Thank you so much for your visit and feedback, both are much valued and appreciated! Delighted to hear that you had such a lovely time in Chiang Mai. We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Paulette,Thank you so much for your rating and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Mungyu Thank you so much for your visit and feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards the entire akyra Manor team, Christophe Gestin General Manager

Dear Gabriela, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Abdulaziz,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design did not fully meet your expectations, we're delighted that you still find our establishment enjoyable. Additionally, we apologize if you found our staff's service lacking in any way. Providing exceptional customer service is of utmost importance to us, and we will address this matter internally to ensure that all our guests receive the attention and assistance they deserve. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards, Chris General Manager

Dear Prapathon,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design was not to you taste but glad to know that liked our warm and professional service as well as unique city center location. Sincerely hope that you had an enjoyable time in lovely Chiang Mai! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Scott, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Lilian Suet Mui, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for not meeting your expectations on this occasion. We have duly noted your comments. Rest assured, we will address these concerns with our housekeeping team to ensure that necessary improvements and training are made promptly. Your satisfaction is of utmost importance to us, and we strive to deliver a five-star experience to all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations.Warm regards, Chris General Manager

Dear Michael, Thank you so much for your visit. This is much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

Dear Terrence,Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for the unpleasant experience you encountered during your stay. It deeply concerns us to hear about the issues you faced with the noise disturbances and the condition of your room.Please know that honesty and transparency are values we hold in high regard, and any failure to communicate the potential for noise disruptions falls short of our standards. We understand the importance of a restful night's sleep and regret that this was not achievable during your stay.Regarding your concerns about refunds, as you booked through hotels.com, we recommend reaching out to their customer support for assistance in resolving this matter. However, we would like to express our willingness to address your concerns directly and explore any possible recourse within our control.Your feedback is invaluable to us, and we assure you that we take it seriously. We are committed to continuously improving our services and facilities to ensure a more pleasant experience for all our guests.Once again, we apologize for the inconvenience caused and appreciate your understanding. We value your patronage and would appreciate the opportunity to regain your trust. If you are willing to give us another chance, please contact me directly, so that I can personally ensure your next visit meets and exceeds your expectations.Warm regards, Christophe Gestin General Manager

Dear Namsook, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn the extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Kristin, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

Dear Marcus, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Poonam,Thank you very much for your visit and detailed feedback; both are highly valued and appreciated! Sorry to hear that our room design and buzzing city center location did not fully suit your taste, but I'm glad to know that you liked our warm and professional service. We actually have quiet rooms available at the back of the building for guests who are very sensitive to noise. We all look forward to welcoming you back again! Warm regards, Chris General Manager

Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear David, Thank you very much for your rating and feedback, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Robin, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Mario, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Catherine, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Sarah,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Gary,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Guest, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Jose Antonio, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Pornpairoa, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Pradeep,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Donald,Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Bert, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Chan, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Gordon, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Khun Pajaree, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear John, Thank you so much for your visit and detailed feedback, both are much valued and appreciated!We regret to learn that the room view during your stay did not meet your expectations. Please accept our apologies for any inconvenience caused. We are eager and look forward to the opportunity of welcoming you back in the future and would ensure a Doi Suthep facing room this time. Warm regards, Chris General Manager

Dear Bob, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear William, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Sebastian, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Manuel, Thank you so much for your visit and detailed feedback, both are much valued and appreciated!Your comments are taken on board and we all look very much forward to welcoming you back soon. Warm regards, Chris General Manager

Dear Nicholas, Thank you very much for your visit and feedback, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Megumi, Thank you very much for your visit and rating, this is very much appreciated indeed and we all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Jeremy, Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more!Warm regards, Chris General Manager

Dear Beth,Thank you very much for your visit and rating. We sincerely apologize for not meeting your expectations on this occasion. We understand your frustration, and we respect your decision not to stay with us this time. We are eagerly looking forward to the opportunity to welcome you back in the future.Warm regards, Chris General Manager

Dear Alejandro, Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more!Warm regards, Chris General Manager

Dear Guest, Thank you very much for your visit and feedback. We are sorry that we did not meet your expectations this time. Your comments have been taken on board to help us improve our services. We hope that when you visit again next time, your experience will be spotless.

亲爱的 客人： 非常感谢您选择我们酒店，并且给予我们反馈，对此我们表示衷心的感谢，我们期待和欢迎您的再次光临。真诚的问候 Chris General Manager

Dear Karl,Thank you so much for your visit and feedback, both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Jing,Thank you so much for your visit and feedback, both are much valued and appreciated! We are look very much forward to welcoming you back again soon! Warm regards, Chris General Manager