Lobby

Opiniones de Clarion Inn Elmhurst - Oak Brook near I-88, I-290, I-294

3 out of 5

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 428 de 1012 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 296 de 1012 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 135 de 1012 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 1012 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 75 de 1012 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Suriel

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
There were cockroaches, the room said no smoking And it smelled of marijuana in the room at the entrance of the hotel the ceiling is collapsing for a family I do not recommend it
Se hospedó 1 noche en mayo de 2024
Respuesta de Leticia R- Guest Services, el 10 may. 2024
Dear Suriel, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming your back.

10/10 Excelente

Sostenes

Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 21 mar. 2024
Dear Sostenes,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excelente

Sostenes

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy buen servicio
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 12 nov. 2023
Dear Sostenes,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de General Manager, el 12 sept. 2023
Dear Diana,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excelente

Irma Iliana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Bastante bueno para el precio, las camas confortables, muy limpio, las señoritas de recepción muy amables y nos guiaron muy bien. Altamente recomendable. Dentro del hotel pocas opciones de comer, pero cerca hay lugares muy buenos.
Se hospedó 2 noches en agosto de 2023
Respuesta de General Manager, el 19 ago. 2023
Dear Irma,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

8/10 Bueno

RAUL EDUARDO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy práctico y ubicado relativamente cerca de Chicago. Buscaba un hotel bien evaluado que tuviera estacionamiento gratuito. Los alrededores no son muy atractivos, pero el lugar es seguro y las personas amables. Lo recomiendo si vas a Chicago y no quieres gastar demasiado en hotel.
Se hospedó 1 noche en agosto de 2023
Respuesta de Steven Henriquez, Front Desk Supervisor., el 7 ago. 2023
Thank you, Mr Raul Eduardo, for your wonderful revie! It's always a pleasure to serve customers like you, and we're delighted to know taht our team exeeded your expectations. We hope to see you back soon!

10/10 Excelente

Iriana

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de LR-GUEST SERVICES , el 7 jun. 2023
Good afternoon Iriana. We are glad you enjoyed your stay here at the Clarion inn Elmhurst - Oak Brook. We're enlightened to hear that you did enjoy your overall stay. We hope to see you again soon!

8/10 Bueno

faber

Se hospedó 1 noche en mayo de 2023
Respuesta de General Manager, el 18 jun. 2023
Dear Faber,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

10/10 Excelente

Alino

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusta
Se hospedó 1 noche en enero de 2023
Respuesta de LR. Guest Services, el 10 ene. 2023
Thank you for your feedback and we are glad that we were able to accommodate you and make your stay an enjoyable one.

8/10 Bueno

Martha

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encantaron las colchas y almuadas, no huelen mal,yeeee 👍 estan muy limpias y tranquila el area
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager, el 9 ago. 2022
Thank You Martha for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Expedia as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

10/10 Excelente

Eduardo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy limpio y en orden. Gracias por permitirme hospedarme en sus instalaciones!!
Se hospedó 5 noches en junio de 2022
Respuesta de Gaby, el 20 jul. 2022
Nos da mucho gusto que le gusto todo!

8/10 Bueno

Martin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019
Respuesta de Cesar, el 24 oct. 2019
Thank you for taking the time to rate our property - we appreciate it! We hope to welcome you again in the future.

8/10 Bueno

Yolanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de Cesar, el 7 sept. 2019
Thank you for taking the time to rate our location. We hope to welcome you again soon!

10/10 Excelente

Erick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 2 noches en julio de 2019
Respuesta de Raminta, el 5 ago. 2019
Dear Erick. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excelente

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción para descansar con la familia.
Es un hotel muy bonito, limpio y cómodo. Lo que a nosotros nos encantó es que tiene la alberca techada y eso te permite disfrutarla mejor.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Alejandro

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente opción a unos 20 Min del centro de Chicago , Estacionamiento habiataciones nuevas y amplias ... las almohadas están súper cómodas
Se hospedó 5 noches en abril de 2019
Respuesta de Raminta, el 15 abr. 2019
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Kendrick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I'm from the Chicago are but moved out of town. This is usually my first choice because of convenience, price, and cleanliness. The staff is always pleasant as well.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 23 may. 2024
Dear Kendrick,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

4/10 Malo

Joungkun

Wrong bed size
Se hospedó 4 noches en mayo de 2024
Respuesta de General Manager, el 23 may. 2024
Dear Joungkun,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excelente

Astrid

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Great. Housekeeping doing a FANTASTIC JOB!… room was in excellent condition. Front desk was very professional and catered to my request for a first floor room close to an exit. Thumbs up Definitely would consider a repeat stay while on business. Location is close to major needs.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager, el 23 may. 2024
Dear Astrid,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excelente

Mustafa

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 23 may. 2024
Dear Mustafa,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excelente

Dan, Stratford

Viaje en grupo
Le gustó: Limpieza y servicios
Clean Quiet In the middle of nowhere, Loved it Staff were awesome
Se hospedó 1 noche en mayo de 2024
Respuesta de Leticia R- Guest Services, el 21 may. 2024
Dear Dan, thank you for choosing to stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. You have motivated us to work harder and get better with your positive comment. Looking forward to seeing you visit with us again soon and have an even greater experience. Thank you

6/10 Aceptable

Kaycee

Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Dear Kaycee,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Bueno

Alexsis

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It was good. However, at 1:00am the alarm went off. Also, we heard kids playing at 2:00am. It was hard to sleep.
Se hospedó 1 noche en mayo de 2024
Respuesta de Leticia R- Guest Services, el 20 may. 2024
Dear Alexis, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. We do apologize for the shortcoming that you had during your stay and promise to work on making your next stay an enjoyable one. Looking forward to serving you once again, have a wonderful day.

10/10 Excelente

Bithiah

Viaje de negocios
Le gustó: Servicios
Good Professional Customer Service and Housekeeping!
Se hospedó 1 noche en mayo de 2024
Respuesta de Leticia R- Guest Services, el 20 may. 2024
Good morning, Bithiah thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your feedback. We love it when our guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back, thank you.

10/10 Excelente

Erika

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was absolutely a pleasant stay The courtesy of every single staff member I in counter from the lobby, restaurant and housekeeping member has made my stay absolutely pleasant. Thank you!
Se hospedó 3 noches en mayo de 2024
Respuesta de Leticia R-Guest Services, el 10 may. 2024
Dear Erika, thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your feedback. We love it when our guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back, thank you.

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 11 may. 2024
Dear Donna,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excelente

Eleanor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick, easy check-in, spacious, clean room.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 11 may. 2024
Dear Eleanor,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

6/10 Aceptable

Tamiko

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The rooms are outdated and the loud Karaoke will not allow a restful evening. We were awakened by screeching singing a few nights during our stay. The price was more than the actual amenities that we had inagined.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager , el 8 may. 2024
Dear Tamiko,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

2/10 Terrible

Cierra

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our room was disgusting. There were stains on the curtains window/shower that resembled blood stains. There were large red stains on the carpet. The room smelled like smoke. There were mice traps on the floor in the room. Front desk told us they will make a note of this all. The room looked as if it was a crime scene before.
Respuesta de General Manager , el 6 may. 2024
Dear Cierra,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Aceptable

Ruth

Smelled like cigarettes
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Dear Ruth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bueno

Skyler, Kaukauna

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza
Property could definitely use some updates. There is no elevator so if you aren’t able to do stairs, request the first level! Bistro/Restaurant was less than impressive but it was still nice to have an option onsite
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Dear Skyler,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Bueno

Janeen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that it was close to Walmart and lots of parking available. Everything appeared clean. My room wasn’t ready and I had to wait 45 minutes in lobby. Also room smelled like sweat.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Dear Janeen,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Aceptable

Britainey

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The room had a nasty smell, like must and old cigarettes, it was very stale smelling. They might as well have smoking rooms. No complimentary coffee, besides the one in the room.
Se hospedó 2 noches en abril de 2024
Respuesta de Leticia R, Guest Services , el 19 abr. 2024
Dear Britaney, thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming your back.

10/10 Excelente

Elihu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was super friendly but outside looks old and dated as do the rooms but overall not bad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 abr. 2024
Dear Elihu,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excelente

Aleksei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Aleksei,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was close to stores and restaurants. It didn't have a "proper bar". Sold drinks from the same cafe with everything else.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Mark,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Bueno

Donial

Viaje en pareja
Le gustó: Limpieza
Convenient for the short stay. Room was clean, and bathroom water was really hot! Probably the best feature for me. Parking was close and good.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Dear Donial,Thank you for choosing us at Clarion Inn Elmhurst - Oak Brook during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

10/10 Excelente

Youssef

Le gustó: Limpieza
Nice
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 31 mar. 2024
Dear Youssef,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Bueno

Leslie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is always fantastic!!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Leslie,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

Kenneth

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 15 abr. 2024
Dear Kenneth,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Malo

Antonio

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 13 abr. 2024
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

10/10 Excelente

Nicole

Great
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 23 mar. 2024
Dear Nicole,Thank you for staying with us at Clarion Inn Elmhurst - Oak Brook and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excelente

Destini

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly, clean, easy access, quiet 30 minutes from downtown Chicago.
Se hospedó 2 noches en marzo de 2024
Respuesta de Leticia R - Guest Services , el 19 mar. 2024
Dear Destini, thanks for sharing your feedback. We are extremely happy to hear you had an enjoyable stay with us at Clarion Inn Elmhurst - Oakbrook. Looking forward to serving you once again, see you soon!

10/10 Excelente

Sade D

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10 will stay again
Se hospedó 2 noches en marzo de 2024
Respuesta de Leticia R, Guest Services , el 19 mar. 2024
Dear Sade D, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit with us soon and have an even greater experience. Have a wonderful week.

10/10 Excelente

patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Leticia R, Guest Services , el 13 mar. 2024
Dear Patricia, thank you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you enjoyed the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and have an even greater experience.

10/10 Excelente

Junaid

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Leticia R, Guest Services , el 13 mar. 2024
Hi Junaid, we loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments. We look forward to seeing you visit us again soon and having even greater experience.

6/10 Aceptable

Shannon

Viaje de negocios, Viaje con mascota
No le gustó: Servicio y personal y condiciones de la propiedad
Shady and scary area , hotel smells and is outdated! My keys didn’t work as soon as I got them and continued not to work! Not enough staff always had to wait at the desk and no one was there. Saw police and detectives each day I was there. Walls are extremely thin heard people talking through them! The bed was awful , pillow extremely hard like bricks. Got a king suite and was a normal room at any another hotel. You get what you pay for that’s for sure
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 12 mar. 2024
Dear Shannon,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The restaurant was closed.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 5 mar. 2024
Dear Lisa,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excelente

Luke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is awesome!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 mar. 2024
Dear Luke,We loved having you stay with us at Clarion Inn Elmhurst - Oak Brook. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excelente

Nicole

It’s my favorite
Se hospedó 7 noches en febrero de 2024
Respuesta de General Manager, el 1 mar. 2024
Dear Nicole,We are delighted that you decided to stay with us at Clarion Inn Elmhurst - Oak Brook during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager