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Opiniones de Ramada by Wyndham Glendale Heights/Lombard

2.5 out of 5
Ramada by Wyndham Glendale Heights/Lombard
780 E North Ave, Glendale Heights, IL

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 134 de 716 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 173 de 716 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 155 de 716 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 115 de 716 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 139 de 716 opiniones" "

6.2/10

Limpieza

7.2/10

Servicio y personal

6.2/10

Servicios

5.6/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Serolf

Viaje de negocios
Alberca sucia
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jessica, el 3 nov. 2023
Thank you for your feedback we hope you enjoyed your stay and hope to see you again in the future!

2/10 Terrible

Alexis

Se hospedó 1 noche en agosto de 2023
Respuesta de Jessica, el 20 sept. 2023
Thank you for your feedback we hope to keep improving our services and amenities for our guests satisfaction.

10/10 Excelente

Yanira

Se hospedó 2 noches en agosto de 2022
Respuesta de Jessica , el 28 ago. 2022
Thank you for your feedback we hope you enjoyed your stay and hope to see you again in future.

10/10 Excelente

Maribel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great front desk help!
Se hospedó 1 noche en julio de 2022
Respuesta de Jessica, el 6 ago. 2022
Thank you for your feedback, we loved having you as a guest. Please come back soon! Jessica

2/10 Terrible

FERNANDO

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se siente el olor a cigarrillo y mala presentación
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jessica, el 23 sept. 2021
I am sorry you did not enjoy your stay, We hope to do better next time.

10/10 Excelente

Yanira

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente 😊
Me atendieron muy bien su personal es muy amable me sentí como en casa 👍
Se hospedó 1 noche en septiembre de 2021
Respuesta de Jessica, el 11 sept. 2021
Gracias por tu negocio, esperamos verte de nuevo en el futuro. Jessica Gerente general

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada
Se hospedó 3 noches en agosto de 2021
Respuesta de Jessica, el 18 ago. 2021
I’m sorry that you were not pleased with your stay. We take pride in resolving any of our guest issues right away if they are brought to our attention. Unfortunately with posting anonymously we can’t look into your concerns and address them accurately.

8/10 Bueno

Josue

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice
Se hospedó 1 noche en julio de 2021
Respuesta de Jessica, el 31 jul. 2021
Thank you Josue for your feedback, we take feedback very seriously and will try to improve on ourselves. Thank you

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en octubre de 2020
Respuesta de Jessica, el 31 oct. 2020
I am sorry that you did not enjoy your stay, we will adress your issues with Housekeeping and staff and make sure we do better for our guests

10/10 Excelente

Oscar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien recomendable limpio lugar muy comodo y exelente desayuno sobre todo económico al alcanse de nuestros bolsillos
Se hospedó 1 noche en abril de 2020
Respuesta de Jessica, el 20 abr. 2020
Thank you oscar we hope to host you soon!

10/10 Excelente

Andres, Chicago

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Atención al cliente, y limpieza en las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Jessica, el 8 nov. 2019
Thank you for your review, we hope to host you soon!

8/10 Bueno

Alexandra, Panamá

Viaje familiar
Le gustó: Limpieza y servicio y personal
Me gustó la habitación, más había mucho ruido de parte del aire acondicionado. Mejorar el desayuno no era lo que esperaba
Se hospedó 2 noches en septiembre de 2019
Respuesta de Jessica, el 15 oct. 2019
Thank you for your feedback we hope to host you soon!

10/10 Excelente

Abraham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Muy y muy comodo
Se hospedó 1 noche en septiembre de 2019
Respuesta de Jessica, el 4 oct. 2019
Thank you for your review we hope to host you soon!

10/10 Excelente

JOSE MANUEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio, siempre atentos y serviciales.
Se hospedó 1 noche en julio de 2019

2/10 Terrible

laura

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo horrible
Para describír el HOTEL EN POCAS PALABRAS TODO ESTUVO HORRIBLE, horrible es poco, a mi niña le encanta meterse a la piscina y en este hotel con decir que no tuvo ganas de entrar, nosotros nos quedamos una sola noche, no aguantamos el OLOR TAN HORRIBLE QUE HABÍA pedí un cuarto especial para persona discapacitada y de especial no tenía nada
Se hospedó 5 noches en junio de 2019
Respuesta de Jessica, el 24 jun. 2019
Hi Laura please email us directly to discuss your issues do we may improve our services. Thank you

10/10 Excelente

Danny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen hotel, y buena locación
Se hospedó 4 noches en abril de 2019
Respuesta de Jesssica, el 20 abr. 2019
Thank you Danny for your Review we pride ourselves in serving our Guests and giving them a good place to sleep and a good hearty Breakfast. We hope to see you soon!

8/10 Bueno

Hugo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia buena muy limpió
Se hospedó 1 noche en enero de 2019
Respuesta de jessica, el 18 ene. 2019
Thank you for your review

4/10 Malo

Judith

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Necesita más limpieza
El cuarto tenía un olor muy fuerte!! Feo y estaba sucio
Se hospedó 1 noche en agosto de 2018
Respuesta de Jessica, el 13 ago. 2018
Me disculpo por no haber disfrutado de su estadía, contáctenos directamente y podremos ver cómo podemos brindarle un mejor servicio en el futuro. Gracias

4/10 Malo

Trizzy

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This was a very bad experience for me
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Christy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay!
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Tuan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very old and dirty.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

khou

Viaje de negocios, Viaje familiar
No le gustó: Condiciones de la propiedad
When we were eating breakfast one of the chairs broke and my kid fall off of it. Thank god they didn’t get hurt. When I mentioned it to the staff they said just to exchange it for another chair at a different table.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Daniel

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place doesn't deserve Ramada brand.
Se hospedó 2 noches en mayo de 2024
Respuesta de Jessica, el 10 may. 2024
I am sorry that you were not pleased with your stay we hope to improve ourselves for our future guests.

10/10 Excelente

Christy

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean property and friendly staff. Will definitely stay here again.
Se hospedó 4 noches en marzo de 2024
Respuesta de Jessica, el 10 may. 2024
Thank you for your review we hope you enjoyed your stay and hope to see you again soon!

2/10 Terrible

Jeremy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air freshener was overpowering. Could that have been to cover smell of smoke or cannabis? God knows. Get what you pay for.
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica, el 10 may. 2024
I am sorry that you were not pleased with your stay we hope to improve ourselves for our future guests.

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was very nice for the money. It's not fancy, but very adequate. Breakfast was fine. Rooms were clean and simple. The only thing that didn't meet my expectations was that none of the equipment in the exercise room worked properly.
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

4/10 Malo

Blanca

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds were clean, other than that, the rest of the room was not and the whole place was not, from the moment you walk in The staff was very unfriendly, it was such an inconvenience, even to acknowledge the guests.
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 Excelente

Aaron

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing staff.
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 Terrible

Keia

Viaje en pareja
No le gustó: Condiciones de la propiedad
Bed had bed bugs
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you did not enjoy your stay, but we go through thorough inspection from outside company every week with no incidents on file. Please show your proof so we may investigate further!

4/10 Malo

Marissa

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Hotel is extremely run down. Random mismatched furniture in the rooms, old TVs, window screens all broken out, very limited breakfast- was out of syrup for at least 5 days without any staff going to get more and their main dish was pancakes lol, no fresh fruit, just a terribly maintained building altogether, hallways dirty and stained, lobby furniture stained and limited seating for breakfast.
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 Aceptable

Tetiana

Le gustó: Limpieza y condiciones de la propiedad
Staff & service 👎
Se hospedó 7 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 Terrible

Antioenetta

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property needs some work and it needs to be updated. The walls had holes in them, the beds had uneven mattresses, and cigarette stains in the rooms, the vents were filthy, they had rust, the rooms I had smelled like cigarettes and they had to move me. Only one elevator and one ice machine worked, and the microwave didn't work in either room my family had, The staff told us they would bring us a microwave and they never delivered and we asked several times. The work out equipment in the fitness room do not work neither do the phones. To make it even worse when we went down to eat breakfast the fuse blew and we had to wait to warm up our food or make pancakes, etc.
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 Excelente

Frankie

Viaje en grupo, Viaje de negocios, Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

6/10 Aceptable

Annie

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The walls were too thin and I could hear the next room talking. My room phone did not work. For the price, it was good. They had good breakfast selections.
Se hospedó 6 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 Aceptable

Lisa

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
It can be freshened up. Exterior door are janky.
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

6/10 Aceptable

Angela

Viaje familiar
Lots of loud people on the floor partying very late. But we didn’t complain
Se hospedó 1 noche en abril de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 Excelente

Javier

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Front Desk Guy was really friendly and did a good job of welcoming my mother and I. Give this guy a raise. He was polite and professional.
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

2/10 Terrible

Aaliyah

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not look anything like pictures whatsoeved
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

2/10 Terrible

Sukhjit

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The fridge would randomly make noises in the middle of the night for the nights we stayed there they only cleaned our room once but never after that and there breakfast was very limited and not that great.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

8/10 Bueno

Danielle, Rochester

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Check in was smooth and quick. Breakfast was great with scrambled eggs, sausage and pancakes each morning. Could use an upgrade but was clean.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your feedback we hope you enjoyed your stay and hope to see you again in the future look out for our brand refresh coming soon!

2/10 Terrible

Ivaylo

No le gustó: Limpieza y condiciones de la propiedad
Very dirty place
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

10/10 Excelente

Mohammed

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outside cleanup and people smoking at entrance
Se hospedó 7 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

8/10 Bueno

Larry

Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

8/10 Bueno

James

At this price I had low expectations, and my expectations were exceeded. Not the Taj Mahal, older property, but the shower water was hot, rooms were clean, staff was helpful, and property was secure.
Se hospedó 3 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

10/10 Excelente

Yenny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
Thank you for your review we hope to see you again in the future. We are actively going thoroughly upgrades to ensure our guests are pleased with their stay.

6/10 Aceptable

Juleah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I stayed up till 4 am one night because the neighbors were loud, the jetted tub was nasty I let water in the tub and when it got to the jets something started floating in my water so I let the water out and didn’t use it
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

2/10 Terrible

Zach

Terrible
Se hospedó 2 noches en marzo de 2024
Respuesta de Jessica, el 1 may. 2024
I am sorry that you were not pleased with your stay , it is our utmost to ensure all our guests are comfortable and feel safe. We will address your concerns and fix our issues. We hope to see you again in the future!

8/10 Bueno

Araceli

Good
Se hospedó 7 noches en marzo de 2024
Respuesta de Jessica, el 9 mar. 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

6/10 Aceptable

Juleah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall my stay was good there was just random people talking to me it kind of threw me off but other than that it was good
Respuesta de Jessica, el 9 mar. 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Danika

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was decent for the price
Se hospedó 1 noche en marzo de 2024
Respuesta de Jessica, el 9 mar. 2024
Thank you for your feed back we hope you enjoyed your stay and hope to see you again soon!