Dear Jose Miguel,Thank you for your rating! If you have any specific comments or feedback about your experience that you'd like to share, feel free to let us know. We're here to ensure you have the best possible stay.

Jose: We do offer daily garbage pick up, linen exchange, and fresh towels, upon request. I'm glad you enjoyed your stay with us. Please contact me directly upon your next visit to chicago so I can upgrade you.

Thank you for providing us with a perfect 10/10 rating for your recent stay! We're thrilled to hear that you had a fantastic experience. If you have any additional comments or specific aspects of your stay that you'd like to highlight, please feel free to share. Your feedback is important to us, and we look forward to welcoming you back in the future for another outstanding stay. Thank you for choosing our hotel!

Dear Concepcion, Thank you for your positive 5/5 rating! We're thrilled to see that you had a great experience during your stay. If you have any specific comments or aspects of your stay that you'd like to highlight, please feel free to share. Your feedback is important to us, and we look forward to welcoming you back for another excellent visit in the future. Thank you for choosing our hotel.

Dear Jessica, We're thrilled to hear that you loved your stay! If you have any more details or specific feedback you'd like to share, or if you have any questions or need assistance with anything, feel free to let us know. We're here to help and make sure your experience is as enjoyable as possible. Thank you for choosing to stay with us!

Jessica: I'm disappointed you couldn't give us a better review. I'd like to be able to address your concerns but none were listed. Please feel free to contact me directly to dicuss any items you were displeased with.

Hello Constantino, Our housekeeping policy, as stated on our website, is full housekeeping every third day of a guest’s stay unless requested while housekeeping is on-site. Daily housekeeping includes removal of trash andreplenishment of towels.

Thank you for your review! We hope you will consider staying with us again on your next visit to Chicago.

Thank you for your review, Laila. We are so pleased you enjoyed your stay! We aim to provide a luxury experience for all of our guests. Please come visit us again on your next visit to Chicago!

Por favor, pongasee en contacto conmigo para hablar, ya que no proporcionon su nombre.

I'd like to know more about why you gave us an average rating. Please feel free to contact me to discuss any aspects of your stay.

With Covid we don't clean each room every day, but we do exchange linens and towels. You can request cleaning each day.We hope you will give us another chance!

Hello Jaime, Thank you for staying with us. We are looking forward to have you return to us again in the future

Gracias por la gran resena! Por favor, vuelve a visitamos pronto!

Thank you for your 10 of 10. We appreciate you and hope you will consider us again on future visits!

Thank you! Please come and visit us again on your next trip to chicago.

Gracias por sus comentarios y paciencia mientras terminamos la construcción de nuestro edificio. Esperamos que se quede con nosotros nuevamente cuando finalice la construcción. (Esta respuesta fue traducida con Google Translate)

Thank you! Please come and visit us again on your next trip to chicago.

Thank you for the great reveiw!We hope you will stay with us again soon!

Thanks for your review, Pamela! We are glad you enjoyed your stay and look forward to having you stay with us again!

Thank you for staying with us. We appreciate the feedback and hope to see you again in the future.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We appreciate the feedback and hope to see you again.

Thank you for staying with us. We appreciate the feedback and were happy to read you enjoyed your stay. We hope to see you again in the future.

Thank you for staying with us. We appreciate the feedback and hope to see you again in the future.

Thank you for staying with us. We hope to see you again.

Thank you for staying with us. We appreciate your feedback and hope to see you again.

Thank you for staying with us. We are sorry you ended up in a handicap accessible. Due to our availability this may have been the only room type that was available to accommodate your stay. Please contact us directly to avoid this in the future.

Thank you for staying with us. We appreciate the feedback and hope to see you again.

Thank you for staying with us. We appreciate your feedback and hope to see you again.

Thank you for your review!

Hi Martha, Thank you for the review and feedback! We look forward to your next stay with us.

Dear Gagandeep,Our fees are clearly displayed on all booking platforms, and you can find more information about our Guest Benefits Package on our website. We value our guests' budget considerations and strive to offer total costs of stay that are competitive in the market. Additionally, included in our Guest Benefits package are immediate access to discounts for Chicago area attractions to enhance our guests' overall experience during their stay as well as travel discounts accessible post check-out!

Dear Osmar,Our fees are clearly displayed on all booking platforms, and you can find more information about our Guest Benefits Package on our website. We value our guests' budget considerations and strive to offer total costs of stay that are competitive in the market. Additionally, included in our Guest Benefits package are immediate access to discounts for Chicago area attractions to enhance our guests' overall experience during their stay as well as travel discounts accessible post check-out!

Dear Michael,Thank you for your wonderful feedback! We're delighted to hear that your check-in experience was friendly and helpful. We look forward to welcoming you again soon!

Raul: I'm sorry you couldn't give us a better review. The Guest Benefit Packae, which is in the brochure with your drink bag, includes a wide range of discounted attractions around Chicago and every major City in the U.S. These Benefits never expire! Have you reviewed the brochure or our website to view them yet? Also included is a 25 per evening Dining Certificate, which also never expires. Please make sure you begin to utilize these Benefits! Please call me with any questions.

Taya: Thank you for the nice review! The Guest Benefit Package includes a long list of discounted attractions all over Chicago and every majot City in the U.S. These Benefits never expire!! Aslo included is a 25 per evening Dining Certificate that also never expires. Please make sure you utilize these Benefits, as we value this package at over 650 !! Please contact me directly for your next visit so we can upgrade you!

Thank you for great review! We are glad you enjoyed your stay with us! Please call me directly for your next visit so I can upgrade you!

Ms. Lindsey: Thank you for the good review! We appreciate your kind words, and we are glad you enjoyed your stay with us. We look forward to your next visit, and please call us in advance so we can upgrade you!

Anni: Thank you for the kind review! We are glad you enjoyed your stay with us, and look forward to hosting you again! Please call me in advance for your next visit, so we an upgrade you!

Alex: Thank you for your review. Please feel free to contact me to discuss any aspect of your visit. When you return, please contact me directly so I can upgrade you!

Thomas: I'm disappointed you couldn't give us a better review. We have an excellent housekeeping staff, and I'm surprised you didn't try to contact me or anybody else in the Hotel to tell us about this situation. Please feel free to contact me to discuss any other issues.

Jasmine: Thank you for the kind review! I'm glad you enjoyed your stay with us. Pleae contact me upon your next visit so we can upgrade you! Please also utilize the Benefits in our Guest Benefit Package including the 25 Dining Certificate!