Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 295 de 1001 opiniones" "
10 - Excelente
295
Puntuación de 8, es decir, Bueno. Basada en 407 de 1001 opiniones" "
8 - Bueno
407
Puntuación de 6, es decir, Aceptable. Basada en 197 de 1001 opiniones" "
6 - Aceptable
197
Puntuación de 4, es decir, Malo. Basada en 67 de 1001 opiniones" "
4 - Malo
67
Puntuación de 2, es decir, Terrible. Basada en 35 de 1001 opiniones" "
2 - Terrible
35
8.2/10
Limpieza
8.6/10
Servicio y personal
7.4/10
Servicios
7.4/10
Condiciones de la propiedad
7.8/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Osward
Viaje de negocios
20 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Osward
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 20 nov. 2023
Hi Osward,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bueno
Flavio
31 ago. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Flavio
Se hospedó 1 noche en agosto de 2020
Respuesta de AP, el 31 ago. 2020
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to see you again in the future.
8/10 Bueno
Cliente verificado
7 abr. 2019
Cliente verificado
Se hospedó 1 noche en abril de 2019
Respuesta de NP, el 15 abr. 2019
Thank you for your response!
10/10 Excelente
Marcos, Washington DC
28 may. 2018
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
it was a pleasure with the only difference that the bed
was very hard
Marcos
Se hospedó 1 noche en mayo de 2018
Respuesta de FD, el 13 jun. 2018
Thank you for your response.
10/10 Excelente
carlos
13 oct. 2016
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place
The staff was super friendly and accommodating, considering I was on crutches.
carlos
4/10 Malo
Heather
Viaje familiar
11 may. 2024
No le gustó: Limpieza y condiciones de la propiedad
Bugs were all over the floor when we arrived. Carpet was stained and looked dirty. Moldy smell when we turned on the heater. Bathroom baseboards were filthy with layers of dirt.
Heather
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 12 may. 2024
Dear Guest,The issues that you raise are important to us. We strive to deliver an exceptional stay for every guest, so it's disappointing that you did not receive great value. Your remarks will be discussed internally so that we can seize every opportunity for improvement. If there is any chance to regain your patronage and improve your perceptions, we would be grateful for it.
8/10 Bueno
Robert
11 may. 2024
Very satisfied 👍
Robert
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 12 may. 2024
Dear Guest,Many thanks for the review with positive comments and ratings. Our team will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!
4/10 Malo
Theresa
Viaje familiar
30 abr. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
An older facility that is showing it's age. A lot of things didin't work (vanity light, alarm clock, etc) I hope it gets a facelift soon because it's a great location.
Theresa
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 1 may. 2024
Dear Guest,Thank you for your feedback regarding your recent stay. We apologize for any inconvenience caused. Your comments are valuable to us, and we will work diligently to address these maintenance concerns. We appreciate your understanding and hope to have the opportunity to welcome you back in the future, especially as we strive to improve our facilities.
8/10 Bueno
Robert
28 abr. 2024
Le gustó: Limpieza y servicio y personal
Robert
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 1 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
4/10 Malo
Michael
22 abr. 2024
Michael
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 14 may. 2024
Dear Guest,It is disheartening to see this rating. We would like to know more about your experience so we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
6/10 Aceptable
Keerthivasan
9 abr. 2024
No le gustó: Limpieza y condiciones de la propiedad
Poorly maintained
Keerthivasan
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 9 abr. 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back with an unpleasant experience. Please let us know more about your experience so we can make the required changes and improvements. Our Team always welcomes our guest's ideas and suggestions. We hope to earn your business on future travels so that you can see our continuous improvement.
4/10 Malo
Mary
7 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Front desk was very nice and helpful but both of our rooms need a deep cleaning beyond housekeeping (they did a nice job and towels and sheets were clean). Lamp was broken, sink faucet needs repair and phone buttons barely worked (to call desk about broken lamp). Be aware there is road noise as near highway, if that bothers you.
Mary
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
2/10 Terrible
Syleswaran, APEX
6 abr. 2024
No le gustó: Limpieza y servicio y personal
For thr price , property is not maintained well with old bath and broken . Need more refurbished
Syleswaran
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
8/10 Bueno
Graham, Salina
Viaje en pareja
6 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Road noise was noticeable. Room was serviceable.
Graham
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 7 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
6/10 Aceptable
Chris
Viaje familiar
6 abr. 2024
Good location in regards to Tech.
Chris
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 7 abr. 2024
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. We are glad to know that you had a nice stay with us. We are eager to see you again.
6/10 Aceptable
william
Viaje de negocios, Viaje familiar
6 abr. 2024
Should have used the word MOTEL in its name. It’s not a Hotel or an Inn. It’s a Motel Out for over $200/ night. Ick. Motel 6 style ick.
william
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 7 abr. 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bueno
Scott
Viaje familiar
5 abr. 2024
Le gustó: Limpieza y servicio y personal
The hotel was a little dated but clean and with friendly staff!
Scott
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 7 abr. 2024
Dear Guest,We appreciate your feedback! We're pleased to hear that you found our hotel clean and that our staff was friendly. Your satisfaction is important to us, and we hope to welcome you back in the future.
10/10 Excelente
John
18 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
John
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 20 mar. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Amber
17 mar. 2024
Amber
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 7 abr. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bueno
Brian
9 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Something was going on in the next room. Continuous flow of visitors throughout most of the night.
Brian
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Hi Brian,Your feedback is important to us as it allows us to improve. We sincerely regret the disruption caused and we will take steps to improve soundproofing measures to minimize disturbances for our guests. Please don't hesitate to reach out if there's anything else we can do to enhance your stay. We hope to have the opportunity to welcome you back for a more restful experience.
8/10 Bueno
Marie
Viaje familiar
6 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
Les lits sont confortables
Marie
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 9 mar. 2024
Dear Guest,Thank you for choosing us for your stay. We are glad to hear your honest review. Providing a clean and comfortable environment is of utmost importance to us. Our team hopes to be a part of your journey once again.
10/10 Excelente
lynne
12 feb. 2024
lynne
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 14 feb. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bueno
Paul
Viaje en pareja
8 feb. 2024
Le gustó: Servicio y personal
Refrigerator is not plug in. The light switch by the entrance does not work. Don't like to walk into a dark room.
The small patch of the carpet is ripped.
Paul
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 9 feb. 2024
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
10/10 Excelente
Terry
6 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Newly Renovated
Check in was fast and efficient. Desk clerks were warm and inviting. Gave me a room close to office and directly across from Cracker Barrel. Rooms must have been recently renovated cause I stayed here two years ago and they were definitely in need of an update. The room was clean and in very good shape. Bed was very comfortable. Walked over to Cracker Barrel for dinner, came back to room and relaxed. Breakfast was better than expected with scrambled eggs and bacon. Overall a very pleasant stay.
Terry
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 7 feb. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant stay with us and that you found our check-in process efficient and our staff welcoming. We're glad you enjoyed the renovated room and found it comfortable. It's great to know that you appreciated our breakfast offerings as well. We look forward to welcoming you back for another enjoyable stay in the future!
10/10 Excelente
Beth
31 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beth
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 1 feb. 2024
Hi Beth,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
8/10 Bueno
erin
Viaje en pareja
26 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient location for travel but a bit noisy due to highway running directly behind the hotel. Hotel was clean and somewhat updated.
erin
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 27 ene. 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
10/10 Excelente
Karyn
Viaje de negocios, Viaje familiar
19 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check on was a breeze. The front desk clerk was very friendly, professional and accommodating. The room is clean and easily accessible.
Karyn
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 19 ene. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
8/10 Bueno
Bernard
15 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carpet in room was dirty, I was surprised how much dirt was on my white socks after waking around for a short time. Since I stayed here last a few years back, good effort to improve the room with refurbishing.
Bernard
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 16 ene. 2024
Dear Guest,Property cleanliness is vital to our team, so it is upsetting that you had some concerns regarding our diligence. We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.
8/10 Bueno
Marianne
3 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Marianne
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 9 ene. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excelente
Jason
31 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone was super friendly! Comfy and warm beds. Breakfast was good.
Jason
Se hospedó 5 noches en diciembre de 2023
Respuesta de Sophia CSR, el 2 ene. 2024
Dear guest,We are thrilled to know that everything was to your liking. We endeavor to make our guests stay enjoyable, and we are proud that we accomplished our goal.
4/10 Malo
Rhonda
30 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I called down to say my tv was not working the front desk person said he send someone right up. Did not happen for two hours. When asked the next morning about getting something off my bill the said a manager would have to do it and they would not be in till the next day
Rhonda
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 dic. 2023
Dear Guest,We appreciate you giving your feedback about your recent experience in our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
10/10 Excelente
Re-Jean
30 dic. 2023
Re-Jean
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 31 dic. 2023
Dear guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bueno
Yi
28 dic. 2023
Le gustó: Limpieza y servicio y personal
The carpet needs washing. The rest are OK compared to the price.
Yi
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 29 dic. 2023
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
6/10 Aceptable
Melissa
28 dic. 2023
Le gustó: Limpieza y servicio y personal
Melissa
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 31 ene. 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Susan
28 dic. 2023
Comfortable room. Clean.
Susan
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 29 dic. 2023
Dear Guest,We can't thank you enough for rating our hotel. We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 Excelente
Karla
Viaje familiar
27 dic. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
Very clean, polite staff, great location and recently renovated. We will stay here again.
Karla
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 28 dic. 2023
Dear Guest,Your 5-star review is greatly appreciated. We thank you for recognizing the service of our staff and the overall cleanliness of the hotel. Our Team takes pride in reviews like this as it is a testament to our guest’s satisfaction! We sure will strive for the best and look forward to serving you again here!
10/10 Excelente
Tamara
25 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tamara
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 27 dic. 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
6/10 Aceptable
George
19 dic. 2023
George
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 9 ene. 2024
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Deirdre
11 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Driving and had to stop. No issues or problems checking in for a last minute reservation. Room was clean and comfortable
Deirdre
Respuesta de Sophia CSR, el 6 feb. 2024
Dear Guest,We are thrilled to know that everything was to your liking. Hearing about positive experiences from guests like you is always a delight. We hope to have the chance to serve you again on your next visit.
8/10 Bueno
Patricia A
Viaje en pareja
7 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room floor and chair could have been cleaner.
Patricia A
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 10 dic. 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
8/10 Bueno
Robert
20 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Would stay there again.
Robert
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 21 nov. 2023
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. We are eager to see you again.
8/10 Bueno
William
Viaje de negocios
18 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
William
Se hospedó 4 noches en noviembre de 2023
Respuesta de Sophia CSR, el 20 nov. 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excelente
Ernie, oleny
18 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
right off 81 with a crackle barrel next door. not too far from hokieland
Ernie
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 20 nov. 2023
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.
2/10 Terrible
Steven
29 oct. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Avoid!!!
Rooms are in bad shape. Outlets not working. Plumbing fixtures falling off. Bed lumpy. Everything is old. Room cost way too high!
Steven
Se hospedó 3 noches en octubre de 2023
Respuesta de Sophia CSR, el 30 oct. 2023
Dear Guest,Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We will investigate this issue and will take the required measures. We hope to serve you better next time.
10/10 Excelente
John
Viaje en grupo
28 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Updated and clean room. Nice staff.
John
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 30 oct. 2023
Dear Guest,We are thrilled to know that everything was to your liking. Hearing about positive experiences from guests like you is always a delight. We hope to have the chance to serve you again on your next visit.
8/10 Bueno
Kenneth, Lake Frederick
28 oct. 2023
Kenneth
Se hospedó 1 noche en octubre de 2023
8/10 Bueno
JOHN
27 oct. 2023
JOHN
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 17 nov. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Lee
27 oct. 2023
Lee
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 16 nov. 2023
Dear Guest,Thank you for your stay and rating. I hope that you enjoyed your stay with us, and your next stay is just around the corner. Please reach out to us if there is anything we can help you with for your next visit.
10/10 Excelente
Richard
20 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Richard
Se hospedó 1 noche en octubre de 2023
Respuesta de Sophia CSR, el 21 oct. 2023
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
6/10 Aceptable
RANDA
15 oct. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza
RANDA
Se hospedó 2 noches en octubre de 2023
Respuesta de Sophia CSR, el 17 oct. 2023
Dear Guest,Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.