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Opiniones de Wingate by Wyndham Christiansburg

2 out of 5
Wingate by Wyndham Christiansburg
70 HAMPTON BLVD, Christiansburg, VA

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 290 de 772 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 205 de 772 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 135 de 772 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 86 de 772 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 772 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lugar comodo y tranquilo para descansar se los recomiendo
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

8/10 Bueno

Marco

Se hospedó 1 noche en julio de 2023
Respuesta de Lori, el 29 jul. 2023
Thank you for your feedback. Safe travels!

8/10 Bueno

Gabriel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very good
Se hospedó 1 noche en diciembre de 2021
Respuesta de Donna Bryant, el 29 ene. 2022
Thanks for staying with us!

4/10 Malo

Astrid

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Every employee smoking.
Se hospedó 1 noche en septiembre de 2021
Respuesta de Donna Bryant, el 25 sept. 2021
Thanks for your feedback! I'm happy to know there were no issues with your room and services during your stay. Our staff are given breaks throughout their shift which allows them to sit and rest, eat if they're hungry or smoke if they're smokers. We appreciate your concern and will continue to provide the best possible stay for our guest.

6/10 Aceptable

Wendy

Le gustó: Limpieza y servicio y personal
Some age on facility
Se hospedó 2 noches en mayo de 2024
Respuesta de Donna, el 21 may. 2024
Thanks for staying with us!

4/10 Malo

June

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Shower curtain was moldy-it was replaced quickly. Deadbolt on door in need on repair-staff did attempt to fix. Elevator carpeting horribly dirty and needs replacing. Staff was very helpful but it is time to fix up this property.
Se hospedó 2 noches en mayo de 2024
Respuesta de Donna, el 21 may. 2024
We appreciate your feedback and will use it to continue to provide the best possible stay for our guests. Thanks for staying with us!

10/10 Excelente

Luisa

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice just too noisy from trailer passing by
Se hospedó 3 noches en mayo de 2024
Respuesta de Donna, el 17 may. 2024
Thanks for staying with us!

6/10 Aceptable

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 17 may. 2024
Thanks for staying with us!

4/10 Malo

Nezanet

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I want to cancel my stay because of unsafe area, they Said I can’t, so I left 4 hours after I check in , didn’t feel spending the night.
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 14 may. 2024
Our apologies that you felt unsafe. We are a very safe area and have never had any problems. I'm not sure why you felt unsafe, but I can assure you that our area is a safe place. Safe Travels!

8/10 Bueno

Sydney

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Shades were broken, fridge did not work, toilet seat was broken. It was clean but these are simple fixes that would improve the property.
Se hospedó 2 noches en mayo de 2024
Respuesta de Donna, el 13 may. 2024
Our apologies for any inconveniences you encountered during your stay. Always feel free to let the front desk know if there's an issue with your room as we're always happy to take care of it. Thanks for staying with us!

4/10 Malo

Lisa

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 13 may. 2024
Our apologies that we didn't meet your expectations. Always feel free to let the front desk know if there's an issue as we're always happy to help if we are told and given the opportunity to make your stay more enjoyable. Thanks for staying with us

6/10 Aceptable

navid

Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicios
Not the cleanest
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 13 may. 2024
We appreciate your feedback and will use it to continue to provide the best possible stay for our guests. Thanks for staying with us!

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 9 may. 2024
Thanks for staying with us!

8/10 Bueno

Rosalia

Viaje familiar
Le gustó: Limpieza y servicio y personal
Convenient location. Cracker Barrell is next door.
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 9 may. 2024
Thanks for staying with us!

10/10 Excelente

Anand, Herndon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en mayo de 2024
Respuesta de Donna, el 4 may. 2024
We're happy to see that you enjoyed your stay with us! We look forward to seeing you in the future.

10/10 Excelente

Alythea, Floyd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Donna, el 4 may. 2024
Thanks for staying with us!

4/10 Malo

Nicholas

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Donna, el 4 may. 2024
Our apologies that we didn't meet your expectations. We look forward to the opportunity to better serve you in the future!

6/10 Aceptable

Russell A

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Fix toilets. they don't flush!
Se hospedó 1 noche en abril de 2024
Respuesta de Donna, el 27 abr. 2024
Our apologies for your inconvenience. Always feel free to let the front desk know if you have an issue with your room and we can fix it or move you to a new room. We appreciate your feedback. Thank you!

10/10 Excelente

Tracy

Viaje familiar
Room and linens were very clean. Older property.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

6/10 Aceptable

Roberta

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The front desk girl wasn’t very friendly and welcoming. Bathroom toilet paper holder was broken off.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for your inconvenience.

4/10 Malo

Haily

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool was ice cold and dirty. Pool room was filthy with rusted screws on the ground. Pool room door and handicap lift was rusted. Room service does not empty trash daily. You only get new towels every 3 days.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for your issues with our pool. I'm happy to know that you enjoyed your room.

6/10 Aceptable

Michael, Oakton

Viaje familiar
Le gustó: Servicio y personal
Our room was ok. There were stains on the carpet and mold in the shower. The room was also missing the hair dryer, and there was not another spare. Overall the hotel needs to be upgraded and remodeled. The ice machine wasn’t working. Breakfast food was on the cold side and nothing fantastic. Front counter staff was helpful in trying to get another hair dryer, but unsuccessful.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for your inconveniences. We have another ice machine on the third floor for our guest. Always let the front desk know if you have an issue as we're always happy to help you.

10/10 Excelente

Christal

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

8/10 Bueno

gary

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Lock didn't work No cups
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for any inconveniences you may have encountered. We appreciate you staying with us!

10/10 Excelente

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would return.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
I'm happy to see that you enjoyed your stay!

6/10 Aceptable

karen

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for not meeting your expectations.

8/10 Bueno

Chris

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ants in the room.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

6/10 Aceptable

Amy

Viaje familiar
The room was very recently renovated and that was very nice and new. I am hoping the public areas are being renovated because they were not attractive or as clean as they should be.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

10/10 Excelente

Colleen

Se hospedó 1 noche en abril de 2024
Respuesta de Donna, el 27 abr. 2024
Thanks for staying with us!

10/10 Excelente

Jesus

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Smooth and quick. Very clean.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

10/10 Excelente

Mara

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

6/10 Aceptable

Pearl, Navarre

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

10/10 Excelente

Johnathan

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 21 abr. 2024
I'm thrilled to see that you enjoyed your stay with us!

6/10 Aceptable

Brittney

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

4/10 Malo

John

No le gustó: Limpieza y condiciones de la propiedad
.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for not meeting your expectations!

8/10 Bueno

Denis, Saint Charles Borromée

Viaje familiar
Le gustó: Servicios
Très bien situé et très propre
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

6/10 Aceptable

Nancy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It seemed like in the middle of some much needed renovation-our tv wouldn’t work at first and discovered it was some kind of short in the plug-after a literal spark it came to life. Our room had a hole in the wall looked to be awaiting a cover and no trash can in the room. Also called down to front desk and got no answer. But the price and the fact they we just wanted to sleep for the night made it worth the down sides. And we got a free breakfast that was ok
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

6/10 Aceptable

Chantal

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

4/10 Malo

Scott

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
I booked a hotel with a pool. I asked upon arrival - she said I could go in tomorrow (it was closed for the evening) but it would be cold. Heater hasn’t worked for quite some time. I BOOKED A HOTEL WITH A POOL! I forgot a bag in the car so I go out to get it and try to come back in - door handle is completely gone! No access using side door - now I gotta walk all the way to the main doors. I tell the lady, show her a pic. “Oh, yeah - we’ve been having trouble with that. Needs to be fixed”. I said “That’s strike 2!” Then she asked “What is strike 3?” Really?!? Very poor customer service @ front desk.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Our apologies for your inconvenience!

8/10 Bueno

Olga

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A little outdated hall / dining area but rooms are clean with comfortable beds and pillows.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 21 abr. 2024
Thanks for staying with us!

10/10 Excelente

Glenn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's a nice place to stay if you want quick access to I-81 and Virginia Tech University is only 15 minutes away.
Se hospedó 1 noche en marzo de 2024
Respuesta de Donna, el 23 mar. 2024
I'm happy to see that you enjoyed your stay with us. We appreciate your feedback and look forward to seeing you again in the future!

2/10 Terrible

SHELLEY

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
This is the worst hotel I have ever stayed at. The room was dirty. Mold in the shower, thick layer of dust, and trash in the drawer from the guests before us. They gave us one wash cloth and 3 towels for four people. When we asked for more we were expected to bring the used ones down to the front desk. We put them out in the hall and they were not picked up. We chose this hotel for the indoor pool. After getting swimsuits on my 3 and 5 year old grandkids we got to the pool and it was not heated. When we inquired we were told "we don't advertise a heated pool." I was unaware I had to ask, I have never stayed at a hotel that did not have a heated indoor pool. At breakfast there were bagels and no toaster. When someone asked about a toaster they were told "someone broke it a while back and we haven't replaced it." How much does it cost to replace a toaster? The hotel is understaffed and it shows. I have stayed at Wyndham Hotels before and never had this experience. Very disappointed 😞 n this experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de Donna, el 23 mar. 2024
Our apologies for any inconvenience you may have encountered. We appreciate your feedback and will use it to continue to provide a great stay for our guest. Thank you!

4/10 Malo

Nicole

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The elevators were filthy and stunk. The hallways were torn up and never cleaned. We walked past a chip in the hall for three days. There was no trash can in the bathroom. Just very run down and not maintained. Staff was nice enough though
Se hospedó 2 noches en marzo de 2024
Respuesta de Donna, el 23 mar. 2024
We appreciate your feedback and will use it to help improve our operation.

6/10 Aceptable

Elena

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Donna, el 23 mar. 2024
Thanks for staying with us!

6/10 Aceptable

Charlene

Viaje de negocios, Viaje en pareja, Viaje con mascota
No le gustó: Limpieza y condiciones de la propiedad
We booked a suite and the layout was fine. It is in a great location relative to the highway. The issue was the cleanliness. Strong odor in the elevators. Carpet in the room itself needed to be cleaned.
Se hospedó 1 noche en marzo de 2024
Respuesta de Donna, el 23 mar. 2024
Our apologies for your inconvenience. We appreciate your feedback and look forward to the opportunity to better serve you in the future!

6/10 Aceptable

Katrina

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Check in staff was not friendly at all. Never spoke a word more than asking what my name is and telling me my room number. Hotel needs cleaned.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 8 mar. 2024
Our apologies that we didn't meet your expectations. We appreciate your feedback and will use it to help improve our operation.

8/10 Bueno

Yasir

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Donna, el 8 mar. 2024
I'm happy to hear that you enjoyed your stay! We appreciate your feedback and look forward to seeing you in the future!

10/10 Excelente

Mattie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay great price
Se hospedó 1 noche en febrero de 2024
Respuesta de Donna, el 8 mar. 2024
I'm happy to hear that you enjoyed your stay! We appreciate your feedback and look forward to seeing you in the future!

4/10 Malo

Dawit, Alexandria

Viaje de negocios
No le gustó: Servicio y personal
Unfriendly front office staff during checking, dirty elevator and unfriendly smell on the hallway on 4th floor where I stayed. Room was clean but room hallway light not working
Se hospedó 1 noche en febrero de 2024
Respuesta de Donna, el 8 mar. 2024
Our apologies that we didn't meet your expectations. rest assured that we are taking all necessary measures to look into your concerns. We appreciate your feedback and look forward to the opportunity to better serve you in the future.

8/10 Bueno

Katy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms are clean and beds are very comfortable. Staff very personable and helpful. The only complaint is trying to get to the hotel from the main road. It’s an unmarked maze that was truly frustrating.
Se hospedó 1 noche en febrero de 2024
Respuesta de Donna, el 8 mar. 2024
I'm happy to hear that you enjoyed your stay! We appreciate your feedback and look forward to seeing you in the future!