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Opiniones de Days Inn by Wyndham Chula Vista/San Diego

2.5 out of 5
Days Inn by Wyndham Chula Vista/San Diego
394 Broadway, Chula Vista, CA

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 128 de 533 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 96 de 533 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 88 de 533 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 67 de 533 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 154 de 533 opiniones" "

6.0/10

Limpieza

6.8/10

Servicio y personal

5.6/10

Servicios

6.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Claudia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 15 abr. 2024
Dear Claudia,Thank you for taking the time to share your feedback. We apologize for any shortcomings you experienced during your stay. Your comments will be taken into consideration as we strive to enhance our services and facilities. We value your input and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Manager

2/10 Terrible

Amira

Viaje familiar
No le gustó: Limpieza y servicio y personal
Este hotel antes era un red roof, está feo, inseguro, no limpian, está sucio, arañas, dice que incluye desayuno y solo hay pan, café, jugo y yogurt No lo recomiendo
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 11 abr. 2024
Dear Guest,We're truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we apologize for falling short of your expectations. We take cleanliness and guest satisfaction seriously, and we will address your concerns to ensure improvements are made. We appreciate your candor and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

4/10 Malo

muni

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tierra, pelusas, arañas
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not reflective of our standards, and we take such matters seriously. We will immediately address these concerns with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust during a future visit.Sincerely,Hotel Manager

4/10 Malo

Yamile

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pésima atención en recepción !!! El hotel está en remodelación , por lo tanto había trabajadores en el hotel . En recepción nos comentaron al llegar que más vale que llegáramos a aestafio áranos a más tardar a las 10:00 porque si no no encontrábamos lugar o quedaríamos muy lejos y era peligroso En las noches demasiado ruido . Se escuchan los pasos de la habitación de arriba . El día que llegamos mate dos arañas muy feas en la habitación y su solución fue darme un insecticida . En la mañana no retiraban las toallas y no nos dejaban limpias . Las habitaciones las están remodelando y se ven nuevas , parece que era otra Cadena de hoteles y Days inn la compro , pero les falta mucho para estar bien .
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager , el 13 abr. 2024
Dear Yamile,We are sorry to hear about the negative experiences you encountered during your stay. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken. Additionally, we appreciate your understanding as we undergo renovations, and we'll work diligently to minimize any disruptions to our guests. We value your feedback and hope to have the opportunity to provide you with a much-improved experience during your next stay.Sincerely, Hotel Manager

8/10 Bueno

Manuel Rosas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se escucha a la gente caminar en el piso de arriba o platicas de las habitaciones contiguas
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager, el 1 abr. 2024
Dear Guest,Thank you for your feedback. We apologize for any inconvenience caused by noise disturbances during your stay. We strive to ensure a peaceful and comfortable environment for all our guests, and we regret that we fell short of your expectations in this regard. Please know that we take your comments seriously and will work to address any issues to improve the overall experience for our guests. If you decide to stay with us again, please don't hesitate to reach out to our front desk team, and we'll do our best to accommodate your needs. Sincerely,Hotel Manager

2/10 Terrible

Venecia

No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel manager, el 2 mar. 2024
Dear Venecia,Thank you for sharing your feedback with us. We're disappointed to hear that your experience fell short of your expectations. We take your comments seriously and will use them to improve our services. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Manager

4/10 Malo

RAFAEL MONTENEGRO

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Hotel manager , el 18 ene. 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Malo

ALEJANDRO

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Prince, el 10 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at Motel Days Inn Chula Vista. We sincerely apologize for any inconveniences you may have experienced during your time with us.We take all guest feedback seriously, and we regret that we fell short of your expectations. Your concerns are important to us, and we would like to learn more about the specific issues you encountered so that we can address them promptly.We appreciate your honesty, and your feedback serves as a valuable tool for us to identify areas in need of improvement. Rest assured, we are committed to addressing the issues you've raised and taking corrective measures to enhance the overall guest experience.We understand the importance of guest satisfaction, and we apologize for any disappointment caused. We hope you will consider giving us another chance in the future to demonstrate our commitment to providing a better experience. Thank you for bringing your concerns to our attention.

4/10 Malo

Verónica

Viaje familiar con niños
Las habitaciones demasiado sucias en condiciones muy feas en la limpieza .. necesitan personal que haga bien su trabajo y limpie porfavor bien las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Prince, el 10 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at Motel Days Inn Chula Vista. We sincerely apologize for any inconveniences you may have experienced during your time with us.We take all guest feedback seriously, and we regret that we fell short of your expectations. Your concerns are important to us, and we would like to learn more about the specific issues you encountered so that we can address them promptly.We appreciate your honesty, and your feedback serves as a valuable tool for us to identify areas in need of improvement. Rest assured, we are committed to addressing the issues you've raised and taking corrective measures to enhance the overall guest experience.We understand the importance of guest satisfaction, and we apologize for any disappointment caused. We hope you will consider giving us another chance in the future to demonstrate our commitment to providing a better experience. Thank you for bringing your concerns to our attention.

4/10 Malo

Guillermo

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mal por esa plaga
Hay cucarachas en la habitacion lo cual hace incomoda la estancia el puerto usb de la cabezera no funciona el pizo esta sucio incomodo para descansar la cama y almohadas
Se hospedó 1 noche en diciembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations.Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

2/10 Terrible

Gloria

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was really dirty, you could tell it hasent been clean, even the basic for month's, we stay in the first floor, the microwave was dirty as well, like something spilled all over the place
Se hospedó 1 noche en diciembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations.Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

10/10 Excelente

Ramon

Se hospedó 1 noche en diciembre de 2023
Respuesta de Prince, el 10 ene. 2024
Thank you so much for taking the time to share your positive feedback about your recent stay at Motel Days Inn Chula Vista! We are delighted to hear that you enjoyed your experience with us.Our team works hard to provide a comfortable and welcoming environment for all our guests, and it's truly rewarding to know that we were able to meet your expectations. We appreciate your kind words about our accommodations and services.We hope to have the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. Your feedback is invaluable to us as we strive to enhance the guest experience.Thank you once again for choosing Motel Days Inn Chula Vista. We look forward to welcoming you back for another enjoyable stay!

8/10 Bueno

Fernando

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
En general todo bien, el único detalle negativo es que en la habitación de entrada donde hay una cama king size tiene un equipo muy pequeño para el tamaño de la habitación por lo que la calefacción/enfriamiento es insuficiente. En el dormitorio donde hay dos camas queen está el típico equipo de piso de muy buen tamaño.
Se hospedó 1 noche en diciembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
...
Se hospedó 1 noche en diciembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

10/10 Excelente

alejandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Bien
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sam, el 5 dic. 2023
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

6/10 Aceptable

Marielle

Se hospedó 1 noche en noviembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations.Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

2/10 Terrible

Marielle

Se hospedó 1 noche en noviembre de 2023
Respuesta de prince, el 3 ene. 2024
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests. We're truly sorry that your stay did not meet your expectations.Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

8/10 Bueno

Jose armando

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam, el 5 dic. 2023
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

2/10 Terrible

Liliana

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es un lugar sucio y sin seguridad alguna. Horrible !!!! La peor noche de mi vida.
Respuesta de Prince, el 3 nov. 2023
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests.We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

4/10 Malo

Juan carlos

Viaje familiar
No le gustó: Servicio y personal
PESIMO SERVICIO EN RECEPCION
PESIMO SERVICIO EN LA RECEPCION, LAS DOS PERSONAS QUE ME ATENDIERON, MUY MALA ATENCION, TE IGNORAN POR COMPLETO
Se hospedó 1 noche en octubre de 2023
Respuesta de Sam, el 13 oct. 2023
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests.We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

8/10 Bueno

Arturo

Viaje de negocios
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Una estancia pasajera …
Estuvo bien pero Puede estar mejor
Se hospedó 1 noche en septiembre de 2023
Respuesta de Prince, el 19 sept. 2023
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

6/10 Aceptable

MARCELA ACEVEDO

Se hospedó 1 noche en julio de 2023
Respuesta de Sam, el 25 ago. 2023
Thank you so much for taking the time to leave such a wonderful review of your recent stay at our motel. We are absolutely delighted to hear that you had a great experience with us!It's heartwarming to know that our efforts to provide exceptional service and comfortable accommodations have made your stay memorable. Your kind words are truly appreciated. Our team takes great pride in ensuring every guest's comfort and satisfaction, and it's rewarding to see that reflected in your review. We would be thrilled to welcome you back to our motel whenever your travels bring you to the area again. Your feedback and support mean a lot to us, and we can't wait to provide you with another excellent experience in the future.Thank you once again for choosing Days Inn Chula Vista. We value your patronage and the trust you've placed in us.

6/10 Aceptable

Josefina

Se hospedó 2 noches en agosto de 2023
Respuesta de Prince, el 6 ago. 2023
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests.We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

6/10 Aceptable

Veronica

Viaje familiar
No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en julio de 2023
Respuesta de Prince, el 6 ago. 2023
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Your comments are extremely important to us, as they help us identify areas for improvement and ensure that we provide a better experience for all our guests.We're truly sorry that your stay did not meet your expectations. Please know that we take your concerns seriously, and we are committed to addressing them to prevent similar issues in the future. We understand the importance of a comfortable and enjoyable stay, and we hope you'll give us another chance to demonstrate our commitment to your satisfaction. Please don't hesitate to reach out to us directly so we can discuss your concerns in more detail.Once again, we apologize for any inconvenience you encountered and appreciate your honesty. Thank you for choosing Days Inn Chula Vista, and we hope to have the opportunity to serve you better in the future.

4/10 Malo

Lilly

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Muy sucio el cuarto cuando entregaron, un olor horrible y sin shampoo, jabón y toallas. Cuando fuimos a recepción a pedirlos dijeron que no había.
Se hospedó 1 noche en julio de 2023
Respuesta de prince, el 16 jul. 2023
Thank you for taking the time to tell us about your experience at the DAYS INN CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At DAYS INN, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at DAYS INN the next time your travel plans require lodging.

8/10 Bueno

Jesus E

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de sam, el 19 jun. 2023
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Days Inn Chula Vista and we hope that you will consider us for your next trip!

8/10 Bueno

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was ok
Se hospedó 3 noches en junio de 2023
Respuesta de sam, el 6 jun. 2023
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Days Inn Chula Vista and we hope that you will consider us for your next trip!

4/10 Malo

Hugo

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel muy sucio/apestoso, JAMÁS volvería :)
Se hospedó 4 noches en abril de 2023
Respuesta de Linton Rediresponse Specialist, el 26 abr. 2023
Estimado Hugo,Gracias por compartir sus pensamientos después de su reciente experiencia en Red Roof Inn PLUS Chula Vista. Nos esforzamos por brindar a los huéspedes todas las comodidades del hogar, por lo que me decepciona ver su puntaje de 2/5. Trabajamos continuamente para mejorar nuestro hotel, por lo que realmente aprecio que nos brinde sus comentarios.Tenga en cuenta que lo valoramos como nuestro invitado y apreciamos su negocio. Gracias por compartir sus inquietudes y le deseo todo lo mejor en sus futuros viajes.Atentamente,LintonRediresponse Specialist

2/10 Terrible

Rodrigo modragon

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy sucio
Se hospedó 4 noches en marzo de 2023
Respuesta de Sam, el 31 mar. 2023
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

10/10 Excelente

Edith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Sam, el 20 mar. 2023
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next trip!

8/10 Bueno

Lennin Alexander

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2023
Respuesta de Sam, el 8 feb. 2023
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next trip!

2/10 Terrible

María fernanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pésimo hotel
Pésimo servicio, sucio con popó de perro en el elevador el baño huele horrible y la gente de recepción grosera
Se hospedó 4 noches en diciembre de 2022
Respuesta de Sam, el 4 feb. 2023
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

10/10 Excelente

Alberto

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
👌
Se hospedó 1 noche en enero de 2023
Respuesta de Linton Rediresponse Specialist, el 23 ene. 2023
Dear Alberto,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS Chula Vista appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we re proud to have achieved that with your visit. In the future, please consider adding additional comments to your survey to let us know what we’re doing well and where we can improve. Please know that we value you as our guest and appreciate your business.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Isolda

Se hospedó 1 noche en diciembre de 2022
Respuesta de prince, el 4 dic. 2022
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next trip!

10/10 Excelente

Maria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is great
Se hospedó 1 noche en noviembre de 2022
Respuesta de ken , el 10 nov. 2022
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next trip!

6/10 Aceptable

Manuel Rosas

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Esta bien ubicado y cerca del trolley, también hay varias opciones de comida y centro comercial. No me gusto la limpieza del lugar
Respuesta de prince, el 2 nov. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

2/10 Terrible

ALFONSO

Se hospedó 3 noches en octubre de 2022

2/10 Terrible

Ivonne

Se hospedó 1 noche en septiembre de 2022
Respuesta de Sam, el 20 sept. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

6/10 Aceptable

Ana Rebeca

Viaje en pareja, Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great pet friendly, and budget friendly. On arrival the staff member was terrible, not friendly .. I almost asked to speak to the manager on shift. I get that it’s budget friendly but wow.., walked in the room smelt musky, the floor was damp and bed linen felt damp. Air con is so loud, hard to get to sleep, room felt stuffy. We chose the room with a bath for a bit of luxury - to be honest I would not even bother. The water smelt earthy and a bit like sand. On the upside - the bed was quite comfortable but that’s about it. I have to go back to San Diego in 1 month and I will not be returning.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Sam, el 16 sept. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

2/10 Terrible

Martin Antonio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2022
Respuesta de Sam, el 4 ago. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

2/10 Terrible

OMAR

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022
Respuesta de Sam, el 28 jul. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

8/10 Bueno

HECTOR IGNACIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Sam, el 23 jul. 2022
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next business trip!

10/10 Excelente

Ely

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen hotel buena ubicación
Se hospedó 1 noche en julio de 2022
Respuesta de Sam, el 22 jul. 2022
Thank you for taking time to leave your feedback. We appreciate your feedback. We are delighted to hear that you value the efforts we have put towards creating your stay wonderful and comfortable. I highly appreciate your kind words. Thank you for staying at the Red Roof Plus Chula Vista and we hope that you will consider us for your next business trip!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Regularmente en mi familia buscamos descanso en nuestros viajes, de ultimo momento encontramos ese hotel, aunque se firma al ingreso habitación de no fumar, no se podia dormir por el olor a cigarro, amanecimos con desvelo y malestar en la cabeza por el mal olor
Se hospedó 1 noche en julio de 2022
Respuesta de Sam, el 14 jul. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

2/10 Terrible

ELIOENAIT MOISES

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
El hotel en general estaba muy sucio, las habitaciones olían mal. No volveré a elegir este hotel.
Se hospedó 1 noche en julio de 2022
Respuesta de Sam, el 13 jul. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

4/10 Malo

alejandro

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios
Muy sucia la habitación,
Se hospedó 1 noche en junio de 2022
Respuesta de Sam, el 27 jun. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

6/10 Aceptable

Rafael

No le gustó: Limpieza
No hubo limpieza
Se hospedó 2 noches en junio de 2022
Respuesta de Sam, el 16 jun. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

4/10 Malo

JULIO, cabo san lucas

Viaje en pareja, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty, crowded, smoking all over the place
Se hospedó 1 noche en marzo de 2022
Respuesta de Sam, el 20 mar. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

2/10 Terrible

Manuel

No le gustó: Comodidad de las habitaciones
Mejor busquen otro sitio
La ubicación es peligrosa, el hotel muy sucio con telarañas y el personal no muy amable
Se hospedó 1 noche en febrero de 2022
Respuesta de SAM, el 7 feb. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

4/10 Malo

Daniel D.

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Cuarto huele a cigarrillos
El cuarto olia a cigarros, el ruido se escucha por las paredes. El servicio es muy malo, llamamos dos veces para que nos traigan toallas porque pusieron muy pocas, nos dijeron dos veces que las mandarian pero nunca llegaron
Se hospedó 1 noche en diciembre de 2021
Respuesta de BAROT, el 14 dic. 2021
Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ CHULA VISTA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.