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Opiniones de Quality Inn & Suites Cincinnati Sharonville

2.5 out of 5
Quality Inn & Suites Cincinnati Sharonville
2463 E Sharon Rd, Sharonville, OH

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 343 de 886 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 315 de 886 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 137 de 886 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 47 de 886 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 886 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

6.6/10

Servicios

7.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

graciela

Se hospedó 2 noches en septiembre de 2022
Respuesta de Darah- Front Desk Manager, el 19 nov. 2022
Thank you for taking the time to complete a review regarding your recent stay at our hotel.

6/10 Aceptable

Nancy

Viaje en pareja
While the hotel itself was just ok, the area is a huge industrial hub. As such, we were placed in a room facing the train tracks, which ran “all night long” Had I known, I would have found another place for the night
Se hospedó 1 noche en abril de 2024
Respuesta de FP, el 30 abr. 2024
Thank you for taking time to give us review. We do apologize that your stay was not as pleasant as you hoped for.Thank you again for staying with us.

10/10 Excelente

Edward

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect for a one night sleep and shower.
Se hospedó 1 noche en abril de 2024
Respuesta de FP, el 24 abr. 2024
Thank you for taking the time to complete our online survey.Please visit us again soon!

10/10 Excelente

Larry

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Access to highway and location i need to be
Se hospedó 1 noche en abril de 2024
Respuesta de FP, el 21 abr. 2024
We would like to thank you for taking the time to complete our online survey.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

Jacob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, friendly staff for a great price.
Se hospedó 3 noches en abril de 2024
Respuesta de FP, el 12 abr. 2024
We would like to thank you for taking the time to complete our online survey. Your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

8/10 Bueno

Arlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and everything went very smoothly. We are always grateful for the breakfast offered.
Se hospedó 1 noche en abril de 2024
Respuesta de FP, el 12 abr. 2024
We would like to thank you for taking the time to complete our online survey. Your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.

10/10 Excelente

DANA

Se hospedó 1 noche en marzo de 2024
Respuesta de FP, el 12 abr. 2024
Thank You

8/10 Bueno

RHONDA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
HOTEL WAS PRETTY EMPTY SO WE HAD THE POOL TO OURSELF AND PRETTY MUCH THE WHOLE BREAKFAST
Se hospedó 3 noches en marzo de 2024
Respuesta de FP, el 8 abr. 2024
Thank you for staying with us.

8/10 Bueno

Nature

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's just a cool place.
Se hospedó 2 noches en marzo de 2024
Respuesta de FP, el 2 abr. 2024
Thank you

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an excellent stay. Staff were friendly, room was very clean, no issues.
Se hospedó 2 noches en marzo de 2024
Respuesta de FP, el 25 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville.Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Amy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bathroom was not clean. I was offered tissues and washcloth to clean urine off the toilet seat. The overall smell of the room, hallway, and elevator was musty.
Se hospedó 1 noche en febrero de 2024
Respuesta de FP, el 26 feb. 2024
Thank you for taking time to review us.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Kelly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quick and eaay check in. Pleasant staff. Large clean room, comfortable mattress.
Se hospedó 1 noche en enero de 2024
Respuesta de FP, el 19 feb. 2024
Thank You

8/10 Bueno

Monique

Viaje en pareja, Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de FP, el 19 feb. 2024
Thank you

6/10 Aceptable

Helen

Viaje en grupo
Le gustó: Limpieza y servicios
To me it seems that the quality has gone down since I last stayed there last April 2023.
Se hospedó 1 noche en noviembre de 2023
Respuesta de FP, el 4 dic. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excelente

Jerome

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bery vleam and bery friendly
Se hospedó 1 noche en noviembre de 2023
Respuesta de FP, el 17 nov. 2023
Thank you

6/10 Aceptable

James

Viaje familiar
Le gustó: Servicio y personal
Solid three star hotel - good for an overnight driving stop. Hotel is showing its age, and will need renovation soon, showing in things like the uncleanable discoloration in the bottom of shower/tub. Not bad for a shower, but would not sit down and take a bath. King bed had small square pillows the size of throw pillows. Weird medal bed foundation would make thunder sound if you touched it. Breakfast - plus was good hot waffles, minus - coffee was the overnight thermos that was repurposed and was now cold. They did make a new thermos when requested. Check in staff was helpful. We deliberately chose this hotel, as it was cheaper than other near options . Prolly actually not bad value for the $. But you get what you pay for.
Se hospedó 1 noche en noviembre de 2023
Respuesta de FP, el 5 nov. 2023
Thank you

10/10 Excelente

mary

Viaje en pareja
The facility was clean and the staff was friendly, but I expect this of any property that is rated as “very good.” What was unacceptable was the noisy bed that kept us awake. I want a good night’s sleep when on the road, but the right side of the bed creaked and groaned every time my husband rolled over, waking both of us repeatedly during the night. We spend at least three dozen nights a year in hotels and resorts, and I can honestly say that we have never had such a poor night’s sleep. The mattress was comfortable, but we will not stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 1 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. Your concerns will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you again

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable spot
Second time staying, close enough to college campuses, without the inflated cost per night. Good for a clean place to stay while passing through the area. Wish they would put hot water and decaf coffee out with the usual coffee offered at the front lobby.
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 30 oct. 2023
Thank you for taking the time to leave a review. We are so happy to hear that you had a great stay with us! We hope to get the opportunity to host you again.

10/10 Excelente

Carmelita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 23 oct. 2023
Than you for staying with us.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 23 oct. 2023
Thank you

2/10 Terrible

Aida

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place stink
Se hospedó 1 noche en octubre de 2023
Respuesta de DP, el 16 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice, I recommend
Very nice and helpful staff. The room was clean. The bed was comfortable. We would certainly stay there again. Two of the guests were sketchy, but that is not the hotels fault.
Se hospedó 1 noche en octubre de 2023
Respuesta de Darah- Front Desk Manager , el 15 oct. 2023
Thank you so much for taking the time to do this review! We are so happy to hear that you enjoyed your stay with us. I will be sure to share your compliments with the rest of the team as well. We hope you give us the chance to host you again in the future! Thank you!

10/10 Excelente

Alejandra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay, great price
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 12 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Thank you

10/10 Excelente

Melody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de FP, el 11 oct. 2023
Thank you

6/10 Aceptable

Jennie

Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 11 oct. 2023
Thank you

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 10 oct. 2023
Thank you.

8/10 Bueno

Jaelyn

Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023
Respuesta de FP, el 10 oct. 2023
Thank you

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Stay was great. In town for family. TV was having issues I alerted the desk and they brought another. Breakfast is typical for Quality Inns Chain, eggs, sausage hot waffles cereal yogurt fresh fruit.
Se hospedó 2 noches en octubre de 2023
Respuesta de FP, el 10 oct. 2023
Thank you for taking time to give us review. We delighted that you had great stay with us.Please feel free to contact us for your future stay.Thank you

6/10 Aceptable

Lori

It was clean and quite. Staff were good. The in side rooms need some work. Cra ked walls, a textured paint was put on the wall that has now to cracking and coming apart. Breakfast really needs some work! Limited on selection, cranberry juice,apple jui ce tasted as though they were watered down. No flavor to the meat or eggs.
Se hospedó 1 noche en septiembre de 2023
Respuesta de FP, el 27 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay.I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Thank you

10/10 Excelente

Jackson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 3 noches en septiembre de 2023
Respuesta de FP, el 27 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Thank you

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cinch trip
Hotel was very clean. Everything smelled nice. Hotel and pool are a little older but everything was spic and span snd kept up their well. Service was wonderful!
Se hospedó 1 noche en septiembre de 2023
Respuesta de FP, el 25 sept. 2023
Thank you for taking the time to complete our online survey. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was ok only staying 1 night
Se hospedó 1 noche en septiembre de 2023
Respuesta de Darah- Front Desk Manager, el 17 sept. 2023
Thank you for taking the time to leave us a review! We are so happy to hear you had a good stay with us and hope to see you again in the future!

10/10 Excelente

Keri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great value and great service.
I was pleasantly surprised at how nice the hotel was because of the low price point. I had checked into a hotel up the street which was not only dirty, but vile and disgusting. I checked out immediately and to truthful I was traumatized and upset. I checked the reviews on the Quality Inn which were good and I booked it. When I got there, still shaken from the previous hotel, and I told the girl what had happened. She was so kind and did everything she could to calm me and make things easy. I was so thankful for her help. The Quality Inn was even nicer than the reviews and I strongly recommend it as a great value.
Se hospedó 2 noches en septiembre de 2023
Respuesta de FP, el 6 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Thank you

10/10 Excelente

John

Se hospedó 1 noche en septiembre de 2023
Respuesta de FP, el 11 sept. 2023
Thank you so much for taking the time to leave us a review!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really appreciate their staff, friendly and helpful. Breakfast items were also very hood. The person in-charge madensure there was enough food for all. He came out several.tes to refill.
Se hospedó 1 noche en septiembre de 2023
Respuesta de FP, el 4 sept. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

6/10 Aceptable

Bernard

Viaje familiar
Le gustó: Servicio y personal
Location
Se hospedó 1 noche en septiembre de 2023
Respuesta de Darah- Front Desk Manager, el 3 sept. 2023
Thank you so much for taking the time to complete this review!

6/10 Aceptable

Cynthia

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
There are issues with the plumbing, everything drains very slowly. The walls need patched correctly and painted nicely. The rooms need to be cleaned better, it is not thorough enough. The food preparation should be better for breakfast
Se hospedó 3 noches en agosto de 2023
Respuesta de FP, el 28 ago. 2023
Thank you for taking time to review us. I want to apologize in behalf of our entire staff. Hope you give us another chance to have you here at Quality Inn & Suites.

10/10 Excelente

Chris

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great budget hotel. A bit of mould on the bathroom wall but otherwise clean. Good breakfast. Good night’s sleep.
Se hospedó 2 noches en agosto de 2023
Respuesta de Darah- Front Desk Manager, el 26 ago. 2023
Thank you so much for taking the time to complete this review! I am so happy to hear that overall you had a good stay, although I am sorry to hear about the issue you had with the bathroom. I will be passing that comment on to maintenance! Thank you again!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Getting better it seems!
It’s obvious they’re doing some updates, which is great, but our room wasn’t the cleanest… The breakfast was a good hotel breakfast but there was a time difference between the weekend vs the week which I was unaware of. Overall, I would probably stay here again, but I do hope they continue to improve the hotel. :)
Se hospedó 2 noches en agosto de 2023
Respuesta de fp, el 24 ago. 2023
Thank you for taking the time to review us regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

8/10 Bueno

Rita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice mid priced place to stay, train was too loud, but hotel can’t help that
Se hospedó 1 noche en agosto de 2023
Respuesta de fp, el 24 ago. 2023
Thank you for taking the time to review regarding your recent stay at Quality Inn & Suites Cincinnati Sharonville. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Takeila

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de FP, el 23 ago. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad you enjoyed your stay. Your loyalty is important to us. Please visit us again soon!

10/10 Excelente

Jenifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very clean and the staff was very friendly, I had a wonderful stay!
Se hospedó 1 noche en agosto de 2023
Respuesta de FP, el 23 ago. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad you enjoyed your stay. Your loyalty is important to us. Please visit us again soon!

8/10 Bueno

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de FP, el 23 ago. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! We are so glad you enjoyed your stay. Your loyalty is important to us. Please visit us again soon!

2/10 Terrible

Zofia

No le gustó: Limpieza y condiciones de la propiedad
Personal didn’t clean the room No fresh towels
Se hospedó 2 noches en agosto de 2023
Respuesta de Darah- Front desk manager, el 19 ago. 2023
Thank you for taking the time to do this review! I am sorry to hear that you were not satisfied with your stay. Our housekeeping at this time is by request only, so unless we get a request for housekeeping, we do not go in.Once again I want to apologize for your dissatisfaction with your stay.

8/10 Bueno

Venita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was Good for the price. .
Se hospedó 2 noches en agosto de 2023
Respuesta de Darah- Front Desk Manager, el 19 ago. 2023
Thank you so much for taking the time to complete this review!

10/10 Excelente

Marek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Darah- Front desk manager , el 19 ago. 2023
Thank you so much for taking the time to complete this review, we are so happy to hear that you had a good stay with us!

6/10 Aceptable

Scott

Le gustó: Servicio y personal
Se hospedó 2 noches en agosto de 2023
Respuesta de Darah- Front desk manager, el 19 ago. 2023
Thank you so much for taking the time to complete this review!

8/10 Bueno

Rachael, Sterling Heights

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had an overall nice stay. The staff was friendly. The room was clean. The breakfast was like any other hotel breakfast. One thing i noticed that i didn't see in any other reviews that I read was the train. It woke me up a couple times in the night and I'm a pretty hard sleeper. The bathroom door also stuck and was hard to close. The biggest turn off was the coffee maker being in the bathroom next to the toilet. Glad I don't drink coffee. I'd stay again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Darah- Front desk manager, el 19 ago. 2023
Thank you for taking the time to do this review! We are pleased to hear that you had an overall good stay with us! I am sorry to hear that you had some issues with the doors in the room, I will be sharing these comments with our maintenance so we can make improvements as we renovate.

10/10 Excelente

Ronald

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bathtub and sink clogged
There bathtub was clogged I experience this from hotel rooms so I’ve learned to take a hair remover hook it’s a bit disgusting but I’m used to ii, other than that I have no other complaints.
Se hospedó 3 noches en agosto de 2023
Respuesta de Darah- Front Desk Manager, el 19 ago. 2023
Thank you so much for taking the time to complete this review! I am happy to hear that you had an overall good stay! I will be sharing your comments with maintenance so we can improve upon that issue for our guests

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Darah- Front desk manager, el 19 ago. 2023
Thank you so much for taking the time to complete this review! We are so happy to hear that you had a good stay with us, and hope to see you again!