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Opiniones de Home2 Suites by Hilton Clarksville/Ft. Campbell

3 out of 5
Home2 Suites by Hilton Clarksville/Ft. Campbell
3020 Mr. C Drive, Clarksville, TN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 267 de 374 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 74 de 374 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 18 de 374 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 374 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 374 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.4/10

Servicios

9.4/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JEFFREY, SAINT PAUL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice, clean room, nice staff, and an excellent breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 15 may. 2024
Thank you for your kind review, we appreciate your business.

10/10 Excelente

Laura

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great area for pets. Easy walk to multiple dining options.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 15 may. 2024
Thank you for your kind review, we appreciate your business.

8/10 Bueno

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was helpful. Room was clean. Does need more parking but overall was a good stay.
Se hospedó 1 noche en marzo de 2024
Respuesta de Home2 Suites, el 27 mar. 2024
Thank you for your kind response.

10/10 Excelente

Rene

They are doing renovations right now. Our room was pretty good but a lot of cracked tile in the room and bathroom. Hopefully they will fix that. Staff was great, beds were comfortable and the breakfast was great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Home2 Suites, el 27 mar. 2024
Thank you for your kind response, yes we were able to get the tile replaced as well.

10/10 Excelente

Lisa

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff was very helpful and beyond nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Home2 Suites, el 27 mar. 2024
Thank you for your kind response.

2/10 Terrible

John

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jessie , el 13 feb. 2024
Thank you for taking the time to submit your review. We are happy to take all comments and concerns under consideration as we move to better our guest experiences.

10/10 Excelente

Nancy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Jessie , el 13 feb. 2024
Thank you for taking the time to submit your review. We are happy you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Larry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hallway guest where extremely noisy.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 5 ene. 2024
Thank you for the feedback, sorry about the noisy hallway guest.

10/10 Excelente

hermelinda

Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Desk, el 5 ene. 2024
Thank you for the feedback.

10/10 Excelente

Ricardo

Good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 5 ene. 2024
Thank you for the Feedback.

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice first stay and would stay here again. The bathroom paper products could really use an upgrade in quality. Very cheap and super rough stuff so be prepared.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jessie, el 13 nov. 2023
Thank you for your recent stay and review with us here at the Home2 Suites. We will take your comments under consideration as we continue to move to bettering our guests' experiences. We hope you consider staying with us in the future.

10/10 Excelente

Travis Van

Se hospedó 1 noche en noviembre de 2023
Respuesta de Front Desk, el 5 ene. 2024
Thank you for the feedback.

10/10 Excelente

Gail

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The fire pit was fenced in from the road for privacy. It was within walking distance of fast-food restaurants and an enclosed shopping mall. Coffee, 24/7. Charging stations plentiful: should be better advertised.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Jessie, el 13 nov. 2023
Thank you for your recent stay and review with us here at the Home2 Suites. We will take your comments under consideration as we continue to move to bettering our guests' experiences. We hope you consider staying with us in the future.

8/10 Bueno

Lana

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not happy about a 75$ fee for a dog. Not a good buy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Home2, el 10 oct. 2023
Thank you for your review, we will look into this.

10/10 Excelente

Frances

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay.
We had a great stay. Lindsey and Kassie were great and took care of everything we needed. We’ll definitely stay again. The whole place is new and welcoming.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tiffany Dunn, el 6 oct. 2023
Thank you for your Kind Review, we are very blessed to have both Lindsey and Kassie on our team! Please travel safe,Tiffany Dunn

6/10 Aceptable

NANCY

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel did not have our reservation. Took so long to check in. We did get upgraded because they did not have the room we reserved. Elevator did not work and we were on the 4th floor. All other floors worked. We had to carry our dogs downstairs. One of our dogs is blind,
Se hospedó 1 noche en octubre de 2023
Respuesta de Tiffany Dunn, el 4 oct. 2023
Thank you for taking the time to share your experience about your recent stay at Home2 Suites. We sincerely appreciate your feedback, and we’re very sorry about the 4th floor elevator button. This was repaired first thing the next morning. Your feedback is important as it is always our goal to provide suites that make our guests smile. We hope you will consider staying with us again.Sincerely,Tiffany DunnGeneral Manager

10/10 Excelente

Lorraine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful hotel near plenty of shopping and dining options. Wonderful breakfast options. Large room with a comfortable bed. They also provide a full kitchen area with a table and full size refrigerator. Great value. Highly recommend.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tiffany Dunn, el 4 oct. 2023
Thank you for the kind review, we truly appreciated your feedback.

10/10 Excelente

Michael A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tiffany Dunn, el 4 oct. 2023
Thank you for the kind review, we truly appreciated your feedback.

10/10 Excelente

Tenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice staff and room was great.
Friendly staff and room was very nice!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tiffany Dunn, el 4 oct. 2023
Thank you for the kind review, we truly appreciated your feedback.

10/10 Excelente

ANaciya

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Near alot of stores and food . Hotel was nice and clean . Bed was comfortable. Bathroom was nice and clean. Staff nice and helpful . Loved that we got a little goodie bag upon arrival. 10/10 recommend
Se hospedó 2 noches en septiembre de 2023
Respuesta de Tiffany Dunn, el 4 oct. 2023
Thank you for the kind review, we truly appreciated your feedback.

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was a nice spacious room. I would recommend if you are gonna have a kitchenette have a bigger trash can to go with it. Over all the room was really nice and comfortable
Se hospedó 1 noche en septiembre de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We will take your comments under consideration as we move to improve our guest satisfaction. We hope to have you stay with us again!

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were amazing and the breakfast was on point.
Se hospedó 2 noches en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We will take your comments under consideration as we move to improve our guest satisfaction. We hope to have you stay with us again!

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We hope to have you stay with us again!

10/10 Excelente

Lynette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We hope to have you stay with us again!

10/10 Excelente

John, Shakopee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We've been staying at this property since it was brand new. It's convenient to family and everything we need. I gave the condition of the property 4 stars this time due to issues with the TV, a tripping Hazzard on the the second floor threshold by the elevator and the bed in our room was hard as a rock! The entire staff were extremely nice, accommodating and pleasant. They immediately tried to take care of all the issues we encountered. The bed however was not one they could really do anything about. They were very apologetic and gave us a nice parting gift for our troubles.
Se hospedó 4 noches en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We will take your comments under consideration as we move to improve our guest satisfaction. We hope to have you stay with us again!

8/10 Bueno

Colisha

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was very nice
Se hospedó 2 noches en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We will take your comments under consideration as we move to improve our guest satisfaction. We hope to have you stay with us again!

10/10 Excelente

Jeffrey

Se hospedó 1 noche en agosto de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We hope to have you stay with us again!

8/10 Bueno

Darnell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and modern hotel. We only stayed 1 night liked the large refrigerator, microwave, dishwasher, and stove top. Definitely designed for a longer stay.
Se hospedó 1 noche en julio de 2023
Respuesta de Jessie, el 8 sept. 2023
Thank you for your kind words and for your feedback! We will take your comments under consideration as we move to improve our guest satisfaction. We hope to have you stay with us again!

10/10 Excelente

James

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Laura

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Samantha, HINESVILLE

Se hospedó 2 noches en junio de 2023

10/10 Excelente

amy

Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All around great stay.
We stayed overnight for a soccer tournament in the area. The room was very clean and comfortable, with lots of room for our family. The guy at the front desk was very friendly and did a great job with every interaction we had. My family enjoyed the breakfast and the coffee was good. Overall, a great experience. We will be back.
Se hospedó 1 noche en mayo de 2023
Respuesta de Home2 , el 8 jun. 2023
Thank you for your feedback.

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Home2, el 8 jun. 2023
Thank you for your feedback.

10/10 Excelente

Justin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was perfect. The mall is literally maybe a few 100 yards away multiple food options. It’s right down the street from the interstate so easy access and it’s a city not a tourist attraction so there’s really no bad traffic. Stayed here for the weekend with my wife and daughter Nashville is only 45 mins from here so if that’s where you’re headed then this is the spot to stay
Se hospedó 1 noche en mayo de 2023
Respuesta de Home2, el 8 jun. 2023
Thank you for your feedback.

10/10 Excelente

Tricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Home2 , el 8 jun. 2023
Thank you for your feedback.

10/10 Excelente

Gregory M

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were exceptional.
Se hospedó 3 noches en abril de 2023
Respuesta de Home2, el 8 jun. 2023
Thank you for your feedback.

8/10 Bueno

Clarice

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Home2, el 8 jun. 2023
Thank you for your feedback.

6/10 Aceptable

yakeia

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
I love staying at Home 2 Suites, but this stay I would have to give it a rating of 3.75/5. We only stayed 1 night. Check in was seamless but once we arrived to our room the trash was not emptied and there was a hot plate stove on the counter top and the box for it was on top of the fridge. My guess is that housekeeping just decided to leave it out and not box it back up. Water for the shower could have been hotter.
Se hospedó 1 noche en abril de 2023
Respuesta de Home2, el 8 jun. 2023
Thank you for your feedback.

10/10 Excelente

Charleen E

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The fire pit was great.
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Jesse

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Priscilla S

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms are extremely well thought out!
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Jessie, el 23 feb. 2023
Thank you for your review. We will be sure to use your feedback to better our guest experience. We hope you consider staying with us again.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very kindness
Very comfortable, and front desk kindness...
Se hospedó 16 noches en enero de 2023
Respuesta de Jessie, el 23 feb. 2023
Thank you for your review. We will be sure to use your feedback to better our guest experience. We hope you consider staying with us again.

10/10 Excelente

Chris

Se hospedó 1 noche en enero de 2023
Respuesta de Jessie, el 23 feb. 2023
Thank you for your review. We hope you consider staying with us again.

10/10 Excelente

Katherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is my 3rd time staying here and it's really nice! The staff, amenities, and location is nice!
Se hospedó 1 noche en enero de 2023
Respuesta de Jessie, el 2 feb. 2023
Thank you for your kind review and for your loyalty with us! We hope to see you again soon!

10/10 Excelente

Pam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the outdoor firepit area.
Respuesta de Jessie, el 10 ene. 2023
Thank you for your kind review! We are happy you were able to enjoy our out door firepit area while you were with us! We hope to have you back again.

10/10 Excelente

Shane, Sacramento

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff were great, Very helpful.
Se hospedó 1 noche en enero de 2023
Respuesta de Jessie, el 10 ene. 2023
Thank you for your kind review! We are happy you were able to enjoy our staff while you were with us! We hope to have you back again.

10/10 Excelente

Peggy

Se hospedó 1 noche en diciembre de 2022

6/10 Aceptable

Darius

Viaje familiar
Le gustó: Limpieza y servicio y personal
The staff was great but the room wasn’t clean especially the bathroom and the room trash hadn’t been emptied before our stay
Respuesta de Jessie, el 29 nov. 2022
Thank you for your review. We will use your comments to better our guest relations and improve our guests experience here at the Home2. We hope you consider staying with us again.