Habitación, 2 camas Queen size, para no fumadores | Camas con pillow-top, caja de seguridad en la habitación y escritorio
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Opiniones de Ramada by Wyndham Cleveland Independence

3.5 out of 5
Ramada by Wyndham Cleveland Independence
5300 Rockside Road, Independence, OH

Opiniones

4.8
Puntuación de 10, es decir, Excelente. Basada en 44 de 308 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 30 de 308 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 308 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 78 de 308 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 113 de 308 opiniones" "

5.2/10

Limpieza

6.0/10

Servicio y personal

4.6/10

Servicios

4.6/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Henry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien pero no tenian nevera ni secador de pelo en el cuarto.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Tatiana

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Terrible, el baño sucio, la habitación extremadamente sucia el olor a marihuana en el pasillo era insoportable. Nunca llegaron a realizar la limpieza del cuarto ni del baño.
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Laura

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Estaba sucio y las cosas estaban dañadas personal no servicial
Se hospedó 3 noches en agosto de 2022
Respuesta de AngelaP, el 9 ago. 2022
Gracias Laura, por tomarse el tiempo para revisar nuestro Inn, lamentamos mucho que no haya salido como estaba planeado. no hay excusas para esto y nos aseguraremos de hacérselo saber a nuestro equipo.

2/10 Terrible

Jennifer

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room very dirty.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Mindy

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Parking is very far away from the front desk and the elevators. Parking is in the back where you have to go up a step to get into the stairway to go down to the first floor or up to the second floor. To get to the elevator you have to walk all the way down the hallway to take your bag up to your floor and then all the way back to your room. The hallways were dirty and the wires from the security cameras hung down from the ceilings. The third floor hallway stunk of marijuana. The walls are very thin, could hear the crying baby and yelling mother in the next room. The bed was very comfortable and the chairs in the room were very nice. There were no knives at breakfast and the weirdest bacon I have ever seen. No water to drink, only milk, orange juice, and coffee. Breakfast was mediocre at best. The pool was locked on our first night there, but the front desk would unlock it if needed, the card reader to get in did not work. The hot tub was out of order, the pool was small and there was a party with about 30 children in attendance. Staff was friendly and knowledgeable.
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

laura

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Keyaira

Se hospedó 4 noches en abril de 2024

10/10 Excelente

Lilian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was Pleasant
Se hospedó 1 noche en abril de 2024

4/10 Malo

Alisia

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The staff was excellent. We chose to stay here because we were having a power outage in my neighborhood. This was a quick last minute 2-night stay because the electric company updated us that we would be out of service for 48 hours or so. If the weather had been a little warmer, we would have toughed it out at home. We chose this hotel because it is close to our home, and we could get back quickly if necessary. Upon arriving we parked in the rear lot and the first thing I noticed was a sign that said "Not responsible for damaged vehicles". When we walked through the back door I smells like smoke, urine, pool water and dirty hallways. I was appalled. I told my husband, we can't stay here, let's see if we can cancel. The entire hotel needs an update, but there are other areas that are not as bad, but still dusty and outdated. At the desk we wanted to cancel, but could not because we had booked through Expedia. When I got on the Expedia website, it would not let us cancel because the check-in time had expired. Now we were stuck with 2 nights at this nightmare. I spoke with the front desk and they made sure that we would be in an area that would be less noisy and a little more private. The front desk staff were excellent. Next time I book a last-minute hotel, I will read the reviews first like I usually do. The people staying here is the problem. I checked out after the 1st night and lost over $100 because of no refund from the hotel or Expedia.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Scott, Grove City

No le gustó: Servicios y condiciones de la propiedad
Really not great. Prison doors and gross stairwells.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Elizabeth

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfortable. Loved the bedspread, everything on the bed was clean and bright and white. A standard breakfast is offered and the pool is HUGE. Staff was very helpful and personable going out of their way to accommodate every guest. Room was adequately stocked with towels and even Dove hygiene products which was even nicer than some high end hotels I’ve stayed in. The fitness center was awesome and it had a lot of equipment. I would definitely recommend to friends and just anyone that needs a good and budget friendly place to stay. It’s a hidden gem among a bunch of hotels. This is my new go to hotel for sure.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Susana, Wayne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was good
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Desmond

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Service
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Thereasa

Le gustó: Servicios
The bed was comfortable
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joekie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was clean, and the service was good. The parking lot was very close to my room
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Julie, Pittsburgh

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Absolutely in disgusting shape. Didn’t feel safe. Or clean.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Jaime

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Saddest breakfast ever. Facility in need of fresh paint, new flooring and some maintenance. Room floor and hallway not vacuumed. Desk staff were friendly and bed and bath were clean.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kevin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, clean, quiet hotel in a convenient location.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Eric, Muskego

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Given key for occupied room No napkins at breakfast Coffee stain in elevator left for day Glass pieces in parking lot
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Brent

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Requesting money back.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Robert

Viaje en grupo
Went down for breakfast and there was nothing worth eating. Only 2 boxes on cereal. Milk was on counter open. It was a 1 gallon container.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Suresh Kumar

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Valerie

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property needs to be condemned..It looks like the Bates Hotel inside..Ice machine on the 2nd floor has been broken for months.Wires hanging out on the floor. The telephone in room 227 does not work..The water runs slow draining in the bathtub.They came in my room when I was gone and stole my food. When I checked out I explain my horrible experience and the clerk barely spoke english....Do Not Stay at this Hotel...!!!!!!
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

David

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing was great. Holes in walls. Sticky floor in room. Hallways smelled like smoke and pot. Paint was poor in room. Bathroom not put together well. Looked like hotel was shut down and just opened back up hours before arrival. Outside trash cans overflowing. Way overpriced for what you get. Will never stay here again. Not recommended.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Erica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Michael, Canton

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
rear hotel entry not secured, very dim bathroom light, no ventilation/fan in bathroom, hair found in the bathtub upon initial entry into the room, after first night maid service took our bath towels from hanging in the bathroom leaving us with only hand towels, maid service didn't provide fresh coffee cups, AC/Heater fan extremely loud, no refrigerator, small screen TV, no "channel guide" for TV service on screen or otherwise, night stand way too small for the crowded pile of hotel equipment placed there, lady during checkout was extremely polite and showed genuine concern
Se hospedó 2 noches en abril de 2024

8/10 Bueno

david, WARREN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just in for the night , but staff very cordial
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Alhuseney

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
My hotel was filthy, the toilet had stains on it. And the room had a very bad odor. I had no remote in my room.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

David

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Wes

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was full of bugs
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Corleen H.

Viaje familiar
Le gustó: Servicio y personal
Could be cleaner & updated
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Jennifer

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
The property entrance from back parking lot to elevators is not easily accessible for the elderly. The breakfast was very sub par had spoiled milk, microwave was dirty, choses was very limited. Elevator was dirty and floor was sticky the whole three days I was there
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Elizabeth

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad

6/10 Aceptable

Portia

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The facility could use some upgrades. The heaters in the room was very loud, the faucets fixtures were broken, there are old tension rods in the shower and the water backed up in the tub.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Thomas

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not good
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Joseph

Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Jason

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The clerk at the counter charged me $23.50 for early checkin, the outside is filthy, the entire inside is in great disrepair, the room had stained sheets, molding walls, very dirty carpet, unclean shower walss, and outside had T housands of leaves from last year, and the main entrance extremely horrible. Shut this down, and stop lying with web pictures.
Se hospedó 1 noche en febrero de 2024

2/10 Terrible

Robert

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

MARK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, comfortable stay
Overall very good for the price. Clean, spacious rooms with nice furniture. Comp breakfast was decent. As others noted, lobby is sort of dark and unwelcoming. Otherwise, very nice!
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Karen

Viaje familiar
No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024

4/10 Malo

John

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Matt, North Royalton

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

HERLESHA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

4/10 Malo

Douglas

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel seems to be under renos which is not mentioned in expedia. The bathroom in the room was not nice. Some towels were dirty. There was not enough staff on the premises. I want my money back
Se hospedó 1 noche en enero de 2024

4/10 Malo

Jane, Garfield Heighs

No le gustó: Limpieza y condiciones de la propiedad
The only thing that mattered was the front desk clerk was friendly checking in and checking out. It’s sad I remember when this was a beautiful hotel
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Sarah

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Tina

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The key cardds to get in, rarely worked. The free breakfast offered was a layout of microwave sandwiches and microwave pancakes. Someone tried to open our room door it was reported to the front desk and assistant manager and noone reached out to me at all. Scary situation. I would not recommend this facility to anyone. I expected more after seeing the website. Very disappointed.
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

krilia

No le gustó: Servicio y personal y condiciones de la propiedad
I chose this property called upfront asking about incidental i was told nothing if it’s paid by credit card otherwise 100$ cash Soon I got out of the Uber an older gent run out telling me I’m not allow dog( I have a service animal for my condition). Then lady had issue wirh visa I was putting in as it was a gift card my stay was already paid I put down 100$ then she no it’s okay but we don’t allow pet not sure how many times I have to tell it’s a service animal for my condition got room it’s was okay however nothing I mean no stopper for the bath which was never gave to me ..Room and hallway colder than outside put the heat it’s too much .Last my cart with luggages got stuck in elevator not opening not closing It took the maintenance person that yell at me for my service to open so I can get out .
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Alison

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
There is no lighting in the parking lot. The hotel has a weird smell. All of the floors were extremely sticky. There was a large amount of hair in the bathtub.
Se hospedó 2 noches en noviembre de 2023

4/10 Malo

Kyle

No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023