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Opiniones de The Abbey Apartments By Barsala

4 out of 5
The Abbey Apartments By Barsala
1900 Abbey Ave, Cleveland, OH

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 14 de 22 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 4 de 22 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 22 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 22 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 22 opiniones" "

8.4/10

Limpieza

8.4/10

Servicios

7.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

SILVIA ARABELLA

Viaje con mascota
No le gustó: Limpieza, servicios, condiciones de la propiedad
Llegué de madrugada por los vuelos demorados, obtener la llave fue imposible porque el código que me enviaron por correo era incorrecto; Sara, la encargada nunca contestó los mensajes de “emergencia”, un conductor de Uber me ayudó a contactarla para obtener un código válido. Me dieron un departamento sucio, tuve q lavar todo: platos, sábanas y toallas del asco que me dio. Lo promocionan como de lujo, en realidad los acabados son de muy baja y mala calidad, si estás un día quizá no lo notes, después lo harás…. Estuve un mes en un departamento con una sola ventana; en la recámara no hay ventanas, tienes que encender la luz todo el día si estás ahí. Mandé un mensaje enlistando todos los desperfectos, Sara nunca contestó porque supuestamente no tenía forma de contactarme por ser mi número “internacional”, si hubiera querido contactarme lo hubiera logrado enviándome un email, simple. Las rentas un día cuestan 6 mil dólares por mes, otro día cuestan 9 mil dólares por mes, otro día 5 mil dólares por mes, parece el mercado bursátil. Abusan de la gente que debe viajar a ese destino para ir a la Cleveland Clinic.
Se hospedó 26 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 28 may. 2024
Thank you for bringing this to our attention and we are sorry to hear that your recent stay did not meet your expectations. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

2/10 Terrible

Ramy

No le gustó: Limpieza y condiciones de la propiedad
My car got broken in to
Se hospedó 2 noches en mayo de 2024
Respuesta de Barsala Customer Success Team, el 6 may. 2024
We apologize for the inconvenience and thank you for bringing this matter to our attention. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

8/10 Bueno

Matt, North Royalton

Le gustó: Limpieza, servicios, condiciones de la propiedad
The property at that time was very new.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barsala Customer Success Team, el 3 may. 2024
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 Excelente

Wanda, New York

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
A very clean and beautiful apartment.
Se hospedó 5 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 3 may. 2024
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 Excelente

Michele

Le gustó: Limpieza y condiciones de la propiedad
I really liked the property. It was beautiful. Would have liked a bigger option of cooking utensils (like a sharp knife) and possibly liquid hand soap, but that was a minor concern. Look forward to staying again soon!
Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 29 abr. 2024
We appreciate your feedback. We're happy that you had a good stay and look forward to providing an improved experience for you next time.

8/10 Bueno

Carlos

Viaje en pareja
No le gustó: Condiciones de la propiedad
I like that it was quiet, spacious and new. I did not like some areas that were not cleaned properly.
Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 29 abr. 2024
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.

10/10 Excelente

Debi

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great property! Good restaurants in the area. Within walking distance to Progressive Field.
Se hospedó 3 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 25 abr. 2024
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 Excelente

Nicola

Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 10 may. 2024
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 Excelente

Julie

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We absolutely loved the place, and that it was affordable. It was very clean and well maintained. A few improvements to note is the check in process needs to be made easier. It did take us a while to get ahold of someone to get the stuff we needed to check in. Once we did get ahold of someone they was very helpful. Also it would be great if they could make the furniture more comfortable. Overall it was a great place, and we would definitely recommend!
Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 21 abr. 2024
We appreciate your feedback. We're happy that you had a good stay and look forward to providing an improved experience for you next time.

2/10 Terrible

Lisa

No le gustó: Limpieza y condiciones de la propiedad
This is a first for me, but I need to address the fact that there was a bullet found in the dryer. Aside from that, the lint trap looked like it hadn’t been cleaned out in months. The mattresses were wrapped in plastic and taped together. One towel was left for two people and we had to go out and buy our own hand soap. Like come on, do better.
Se hospedó 5 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 15 abr. 2024
We are sorry to hear that your recent stay did not meet your expectations. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

6/10 Aceptable

Carol

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 15 abr. 2024
We're sorry that your stay did not meet your expectations. We appreciate your feedback.

8/10 Bueno

Amy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Apartment was very nice, clean & new features. In a great neighborhood. Management was helpful to get a plumbing issue resolved.
Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 8 abr. 2024
Thanks for your feedback! We look forward to hosting you again in the future.

8/10 Bueno

Teri, Beloit

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We would stay here again. The bedroom and living area were spacious. With the building being new, there was a sulphur odor coming from the hot water heater.
Se hospedó 2 noches en abril de 2024
Respuesta de Barsala Customer Success Team, el 5 abr. 2024
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.

10/10 Excelente

Sybil

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The place was great! It is very new, we were told we were one of their first guests, so they were still working out some things and that if there was anything we needed to just reach out. Great communication with their local hospitality manager. And after realizing our fridge was never plugged in once we got there (we had some groceries so we needed access to fridge) they moved us to an even nicer unit. The place was wonderful. My boyfriend and I wanted to stay there forever!
Se hospedó 2 noches en marzo de 2024
Respuesta de Barsala Customer Success Team, el 31 mar. 2024
We're happy to hear that you enjoyed your recent stay with us. Thank you for your business and we look forward to welcoming you back in the future