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Opiniones de Wyndham Cleveland Airport

3.5 out of 5
Wyndham Cleveland Airport
4277 W 150th St, Cleveland, OH

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 334 de 1039 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 267 de 1039 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 180 de 1039 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 117 de 1039 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 141 de 1039 opiniones" "

7.6/10

Limpieza

7.6/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Zooleika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena la recomiendo.lo unico es que no avia microondas. Pero de lo demás todo bien
Se hospedó 2 noches en marzo de 2024
Respuesta de adil, el 1 abr. 2024
we appreciate your feedback and staying with us,

2/10 Terrible

Laila

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de adil, el 16 oct. 2023
we appreciate your feedback and staying with us,

10/10 Excelente

edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en julio de 2023
Respuesta de adil, el 21 jul. 2023
We appreciate your feedback and staying with us,

2/10 Terrible

Ivan

Se hospedó 1 noche en junio de 2023
Respuesta de adil, el 12 jul. 2023
We appreciate your feedback and staying with us,

10/10 Excelente

Ángel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Que rico jacuzzi mucha espuma y pasarla rico
Se hospedó 1 noche en mayo de 2023
Respuesta de adil, el 3 jul. 2023
Thank you so much for your feedback. and staying with us,

6/10 Aceptable

Mianexi

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only thing I didn't like was that I left a tip in my room and the one who cleans didn't clean the room and took the tip and let me know that her shift ended that was super uncomfortable for us
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Kiara michelle

Se hospedó 3 noches en junio de 2022
Respuesta de adil, el 20 jun. 2022
Thank you for your feedback and staying with us,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Seguro
Se hospedó 3 noches en agosto de 2021
Respuesta de ag, el 3 sept. 2021
Gracias! Esperamos su visita en el futuro cercano.

10/10 Excelente

Madeline

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
La sabana de la cama tenía punto de mancha
Se hospedó 1 noche en junio de 2021
Respuesta de ag, el 2 jul. 2021
We're sorry and apologize for your unexpected experience.We will share and address those issues with the operations team for a unified effort on improvements. We do however, look forward to accommodating you on your next visit and wish you safe travels.

8/10 Bueno

Fabiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel
El hotel es grande y en buen estado, los cuartos amplios, cómodos y limpios. No funcionaba ningun servicio debido a la pandemia ... La atención de la recepción fue buena. Buena ubicación.
Se hospedó 1 noche en junio de 2021
Respuesta de ag, el 25 jun. 2021
Mil gracias, agradecemos su tiempo tanto como los detalles para los futuro huéspedes. Les deseamos buen viajes siempre y que regresen algún dia...

10/10 Excelente

Bill

Le gustó: Condiciones de la propiedad
Pleasant employees
Se hospedó 1 noche en mayo de 2024
Respuesta de adil, el 11 may. 2024
we appreciate your feedback and staying with us, thank you,

8/10 Bueno

Richard J.

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Reasonable price and location
Se hospedó 3 noches en mayo de 2024
Respuesta de adil, el 8 may. 2024
we appreciate your feedback and staying with us, thank you,

6/10 Aceptable

Beth

Se hospedó 1 noche en mayo de 2024
Respuesta de adil, el 6 may. 2024
we appreciate your feedback and staying with us, thank you,

6/10 Aceptable

Beth

Viaje en grupo
Sink didn't drane. Toilet didn't not flush unless you held the handle down. Rooms with loud music or TV playing late.
Se hospedó 1 noche en mayo de 2024
Respuesta de adil, el 6 may. 2024
we appreciate your feedback and staying with us, thank you,

6/10 Aceptable

Terri

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
Front desk not helpful to explain where our room was.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 4 may. 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excelente

Catherine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très bel hôtel près de l aéroport
Se hospedó 1 noche en mayo de 2024
Respuesta de adil, el 4 may. 2024
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Ravinder

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Air conditioning not working . Property not cleaned
Se hospedó 1 noche en mayo de 2024
Respuesta de adil, el 4 may. 2024
we apologize for the inconvenience caused,

4/10 Malo

panzetta

No le gustó: Condiciones de la propiedad
nothing really
Se hospedó 7 noches en abril de 2024
Respuesta de adil, el 29 abr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excelente

Araina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoy my stay here every time I come to Ohio. I’m a travel nurse and I love staying here.only thing i didn’t like was when I went to my room the hallway had dirty towels and a big trash bag in the hallway. The front desk took care of it immediately. Thanks!!!
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 28 abr. 2024
we appreciate your feedback and staying with us, thank you,

6/10 Aceptable

Donald

Le gustó: Servicio y personal y servicios
Hotel room had a smell and the there were unsightly stains on the furniture!!
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 28 abr. 2024
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Melissa

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very run down and dirty. Check in was at 3, however when we tried to check in at 6pm they said they didn’t have a room ready for us yet.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 27 abr. 2024
we apologize for the inconvenience caused due to some internal issues,

2/10 Terrible

Karen

No le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 24 abr. 2024
we apologize for the inconvenience caused,

10/10 Excelente

Princy

Le gustó: Servicios y condiciones de la propiedad
Great, I always go and stay there. Very conveniently located.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 23 abr. 2024
we appreciate your feedback ans staying with us,

8/10 Bueno

Robert, Belvidere

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de adil, el 23 abr. 2024
we appreciate your feedback ans staying with us,

2/10 Terrible

Timothy

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
1st room smelled of smoke. There was a room flooding on the same floor. I moved to another room. Both had huge water damaged ceilings. The smoke alarm had a plastic bag over it so people could smoke. There was a sump pump removing water to the sewer no guarding around it. Dangerous. I saw 2 ferral cats and a huge raccoon at 9 pm on side of building. There was NO hot water to shower or wash hands in sink. Total neglected facility. Upper Mgt must never visit, or they stop caring. Older buildings dont shouldnt mean neglected buildings unless thats what the Managent allows. Ashame.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 20 abr. 2024
we apologize for the inconvenience caused,

8/10 Bueno

chris

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 19 abr. 2024
we appreciate your feedback ans staying with us,

2/10 Terrible

Ravinder

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was not clean pillows were stinky, toilet were not not clean properly , not even vacuum properly.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 18 abr. 2024
we apologize for the inconvenience caused,

6/10 Aceptable

Philip

Viaje familiar
Le gustó: Limpieza y servicio y personal
Site is under construction
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 18 abr. 2024
we appreciate your feedback ans staying with us, site is not under construction but installing Tesla Charging stations,

2/10 Terrible

Madhukar

Viaje familiar
No le gustó: Limpieza y servicio y personal
Checked in morning to find the beds/room in a very bad state, with cigarette buts on the bed and table. No bath towels. The front desk receptionist was rude..
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 18 abr. 2024
we apologize for the inconvenience caused, we are looking into your concern ,

8/10 Bueno

John

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y servicios
Room was nice however floors were not to bad but you can tell was not vacuumed before our stay. Bedding had some sort of large stain on the comforter. Didn't see it the first night stay as it was on the inside of the comforter but next night as I pulled comforter back towards foot of bed I seen it was somewhat disgusting. Hotel main management was very pleasant however desk clerks didn't seem to want to be there. No smiles, nothing friendly about them.
Se hospedó 3 noches en abril de 2024
Respuesta de adil, el 15 abr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 Bueno

William

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 15 abr. 2024
we appreciate your feedback and staying with us, thank you,

4/10 Malo

Jason

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Short staffed, hotel is ragged out, waited half a day for fresh towel's, room keys didn’t work waited in line 30 mins to get new ones along with numerous other guests.
Se hospedó 2 noches en abril de 2024
Respuesta de adil, el 18 abr. 2024
we appreciate your feedback ans staying with us,

4/10 Malo

Ebony, Monroeville

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Don’t let the nice lobby fool you. The hotel is severely outdated and understaffed. You can fix staffing with better management, but the furniture, mattresses and general decor need updated asap. And because of the short staff you are likely to find your room not fully clean when you arrive and no help when you get there. Avoid if you can.
Se hospedó 2 noches en abril de 2024
Respuesta de adil, el 15 abr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excelente

Stephen

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel accommodations and staff were great for our 'solar eclipse' visit with friends in Cleveland. We brought a guest who was also impressed with the facility and services. We enjoyed the lovely lobby but didn't get to the 9a-9pm pool/ whirlpool facility due to having a couple of busy and tiring days. Walking in the neighborhood gave us a local option for breakfast! Was great!
Se hospedó 2 noches en abril de 2024
Respuesta de adil, el 14 abr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 Bueno

Justin, Saginaw

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 14 abr. 2024
we appreciate your feedback and staying with us, thank you,

4/10 Malo

Melvin

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
We stayed at this lodging six months ago - chosen mostly for the convenience of parking our car and the free shuttle to the airport. We parked the car in the back, our room key did NOT open the back door. We found at the desk that no return transportation was offered after 11. We arrive back at 1 am. The front desk clerk was a new hire and unable to answer many of questions. We could not find any pen or paper in the room or directory of services, The phone was not labeled with any speed dial numbers - ie for the front desk, a wake up call etc. The bed was only made with two sheets on it - no blanket and no duvet. We asked for a wake up call at 3:15 am It came at 2:45 am, 2:50 am and 2:55 am. We were very disappointed to not receive the service we expected.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 11 abr. 2024
we appreciate your feedback and staying with us, we have looked into all your concern,

10/10 Excelente

Meredith

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
helpful staff! I recommend and would stay agian.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 10 abr. 2024
we appreciate your feedback and staying with us,

2/10 Terrible

Naim

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Right when I stepped inside the hotel, I was greeted with an entrance permeated by the scent of something old and unclean with an atmosphere that indicates neglect or poor maintenance. I immediately had an impression of discomfort or dissatisfaction but since I already paid for my stay, I had to carry on. The room was dirty and the bathroom had a sliding that gets stuck. My daughter went in and was unable to get out. I had to force the sliding open to get her out. There was no hot or warm water either. The water was icy cold both for the sink and the shower. My recommendation is to avoid this hotel at all cost.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 10 abr. 2024
we apologize for the inconvenience cuased,

4/10 Malo

Paul

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 11 abr. 2024
we appreciate your feedback and staying with us,

4/10 Malo

Melissa

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
One of the two staff members working at the front desk seemingly had received no training prior to attempting to check in guests. There was a long line of people waiting to be checked in and people waiting to pay for parking. Guest parking is not guaranteed due to the lot being open to travelers not staying at the hotel. Two of three elevators were out of service, and the one in-service was dimly lit and shook as it traveled between floors. There were dead insects on the windowsill in the room. The shower light did not work. The rate charged was higher than the maximum rate listed on the information posted on the door in the room. There were coffee and tea packets in the room but no coffee maker. The shower was lukewarm at best when the faucet was turned all the way up.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 10 abr. 2024
we apologize for the inconvenience cauesd,

2/10 Terrible

Emily

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
JACUZZI RASH!!! DO NOT USE JACUZZI. stayed here around the time of the eclipse. They had put us into a MAINTENANCE room. No bathroom door, the thermostat did not work, there was old food in our fridge, one blanket(two beds) and the blanket they brought had PEE stains.We were offered a new room after the door incident but it was just me and my mom so we weren’t to concerned we already got settled in to our room after driving hours, but the list just kept growing. i found myself covered in a rash when i got home. covered. absolutely disgusting the jacuzzi was obviously not taken care of one bit. and we got a ticket because the front desk did not ask for our plate. It has been almost two weeks i’ve spoken to the general manager before we left he gave us his card to help out but i still have not received a refund. i paid 200$ .To stay in that… it’s absolute insanity. extremely understaffed although front desk ladies were very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 18 abr. 2024
we appreciate your feedback ans staying with us,

2/10 Terrible

Thomas

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No hot water. Dirty. Ran down. Pick another place!
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 9 abr. 2024
we apologize for the inconvenience caused,

6/10 Aceptable

william, Corona

Viaje en grupo
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
Luke warm water… staff was kind but no explanation. Since it was just an overnighter the one thing we really wanted was a hot shower.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 8 abr. 2024
We appreciate your feedback and staying with us, Thank you, due to a pressure issue the hot water took little over three minutes to arrive, we are addressing this issue,

4/10 Malo

Elinor

The airport shuttle was late. My keycard didn’t work.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 9 abr. 2024
we apologize for the inconvenience caused,

8/10 Bueno

Alan

Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 28 abr. 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excelente

Danielle, Maumee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to the airport, very nice , friendly staff , indoor pool and workout facility nice , hot tub , transport to the airport
Se hospedó 1 noche en marzo de 2024
Respuesta de adil, el 7 abr. 2024
We appreciate your feedback and staying with us, Thank you,

6/10 Aceptable

Kevin

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
We had a person knocking on doors saying housekeeping at 1030pm when we were trying to sleep for a 4am wakeup for a flight. Then he just keyed into our room. We were a little shook up after that and didnt really go back to sleep.
Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 7 abr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 Bueno

Yeong

Se hospedó 1 noche en abril de 2024
Respuesta de adil, el 23 abr. 2024
we appreciate your feedback ans staying with us,

10/10 Excelente

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked the cleanliness of the hotel and rooms. The beds were very comfortable. I had a room with double beds and the room was still very large.
Se hospedó 3 noches en marzo de 2024
Respuesta de adil, el 2 abr. 2024
we appreciate your feedback and staying with us, thank you,

8/10 Bueno

Ann

Viaje familiar
Le gustó: Servicios
Front desk was unfriendly. Hair all over the bed and bathroom floor.
Se hospedó 1 noche en marzo de 2024
Respuesta de adil, el 31 mar. 2024
we appreciate your feedback and staying with us,