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Opiniones de Country Inn & Suites by Radisson, Clinton, IA

2.5 out of 5
Country Inn & Suites by Radisson, Clinton, IA
2224 Lincoln Way, Clinton, IA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 218 de 570 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 220 de 570 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 74 de 570 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 570 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 570 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.2/10

Servicios

8.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Linda

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Brian

.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Twyla, Decatur

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this place I stay here multiple times a year
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Donald

Le gustó: Limpieza y servicio y personal
Great breakfast!
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Paula

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Close to shopping and restaurants. Was disappointed the hot tub was closed but has been a normal experience lately. Should have called and asked.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Doug

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

4/10 Malo

Reynolds

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Scott

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was OK. Thank you.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Dawn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely 😍 pool!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Andrea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a wonderful first experience!!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Johnathon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay for the value. Easy and convenient location.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Heather, Gloversville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Laura, Dixon

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jamie

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Delcina

Viaje familiar
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Peter

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

wendy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stay here every time we come home for a visit with family
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kevin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a nice stay. The pool was clean.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

danielle

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I was charges twice and the lady at the front desk couldn’t help me. The lady when I was checking in didn’t know what she was doing.
Se hospedó 3 noches en octubre de 2023
Respuesta de Heather, el 2 nov. 2023
We will look into this. Thank you for letting us know.

10/10 Excelente

Anita

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in, clean, beds were comfortable breakfast was good too. My husband enjoyed the hot tub.
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Linda Sue

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
It is very dated - everyone is short staffed these days but the room was not ready so they did move us into another clean room. Hard to blame management these days with the staff shortages nationwide.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Heather, el 3 oct. 2023
We are sorry you had this experience. We are currently working to update and fix the staff shortage. Thank you for your feedback.

6/10 Aceptable

Tracey

Viaje familiar
Le gustó: Limpieza
Lighting in the room is very weak, no TV guide and no real concern that it could not be provided.
Se hospedó 1 noche en septiembre de 2023
Respuesta de P.C.Desai, el 28 sept. 2023
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Bueno

Anthony

Viaje de negocios
Le gustó: Servicio y personal
Hotel is clean and friendly but dated
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Deb

Viaje en pareja
No le gustó: Servicios
Beds were musty smelling. Not as clean as possible. Bugs in bathroom in middle of night. No coffee available during non dining hours. Laundry dryer would not stop for me to retrieve my clothes. Very dangerous, door was open and kept going.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heather, el 15 sept. 2023
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

10/10 Excelente

Kathryne

Viaje familiar
Le gustó: Limpieza y servicio y personal
Was an easy and peaceful stay.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Kandace

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Should have been told
Paid in advance for the room because I wasn’t going to check in until after midnight as i was attending an event and there was nothing that said you needed an incidental deposit upon check in. So I had no choice to drive 2 hours home. Staff were not empathetic or sympathetic and just walked away from the desk after she cancelled my reservation.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Heather, el 11 sept. 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. To discuss your concern further, please contact us directly at the hotel.

10/10 Excelente

Tyler

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed was very comfortable!
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Michael

Le gustó: Servicio y personal y comodidad de las habitaciones
Overall the hotel was decent. Room had a musty type of smell to it. Beds were soft and comfy, good water pressure and hot water. Hotel overall could definitely use some upgrades to bring it up to date. Would consider staying there again.
Se hospedó 2 noches en agosto de 2023
Respuesta de Heather, el 28 ago. 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excelente

Kyle

Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay this time. Much better experience this time around. Glad we gave it another shot. Did not disappoint! Clean and quiet room!
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Kenneth

Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Amy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Ants everywhere in the room
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Kathleen

Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Carol

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The free breakfast was good.Better than other facilites that we have stayed in, The room needed some work. The TV remote only turned Tv on and off. The upholstery was worn very thin on sitting chair in the room.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Kyle

Viaje familiar
Le gustó: Servicio y personal y servicios
Bathtub drain clogged. Slime and grime build up around bottom of the tub also. Could use a little attention. It was quiet and staff was friendly though.
Se hospedó 3 noches en julio de 2023
Respuesta de P.C.Desai, el 4 ago. 2023
On behalf of our entire staff at Country Inn & Suites , Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your bathroom drain issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Bueno

Rosemary

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a nice place for one night. The only complaint i had that there was ants in the room. They did offer to switch rooms but I was too tired and there was only a few.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Tahni, Mancos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Good pillows. Air conditioning doesnt rumble you out of the room. We have stayed with this chain before. It is comfirtable and friendly. Many Breakfast choices, good food.
Se hospedó 1 noche en julio de 2023

4/10 Malo

Taylor

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
We had ants all over our room ended up having to switch rooms at 10 at night
Respuesta de Heather, el 30 jul. 2023
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Susan

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice
Se hospedó 2 noches en julio de 2023

4/10 Malo

Michael

Viaje familiar
Expected better from Country Inn and Duites.
We had a 1br room that the airconditioner was in beroom. There was a blower control to blow cool bedroom air into living area but it did not work at all. Very warm in living area. Tv remote in living area did not work. Front desk person gave me a few different remotes to try. None worked and desk person was not real helpful.
Se hospedó 1 noche en julio de 2023
Respuesta de Heather, el 24 jul. 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service.

10/10 Excelente

shannon

Se hospedó 1 noche en julio de 2023

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Disappointing
Dated. No smiles from the staff at the front desk. Seemed annoyed when asked a question. TV remote would not turn on /off TV. Channels offered were limited. We selected the hotel from the review score and were quite disappointed.
Se hospedó 2 noches en julio de 2023
Respuesta de Heather, el 18 jul. 2023
On behalf of our entire staff at Country Inn & Suites by Radisson, Clinton, IA we apologize for the concerns you shared about your experience at this hotel. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.

8/10 Bueno

wendy

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
The breakfast is very good and the pool and hot tub are very nice
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Troy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We stayed one night. Hotel was really nice and staff was friendly and knowledgeable about the area.
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Laura L

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Clean & Comfy!
This hotel was clean and comfortable and we especially appreciated the pool and breakfast hours! We were able to enjoy both because of the reasonable hours. The front desk person was helpful but clearly did not like being bothered with anything. For instance, our toilet kept running whenever it was flushed. We told the front desk person and she came up to look, but since it was a weekend, she could only put in a work order with maintenance to fix on Monday. Luckily, the toilet eventually stopped running and our stay was great after that. This is a great hotel for an overnight stay between destinations and we would stay here again.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Kari

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great family atmosphere. Indoor pool had long hours. Good breakfast, comfortable and quiet rooms.
Se hospedó 3 noches en julio de 2023

6/10 Aceptable

Catherine

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There wasnt anything we like about the property. The person checking us in was incredibly rude and would not speak. The bathroom sink was full of bugs, we found ants in the bed and the counter in the bathroom was coming off the wall. Property needs to be updated. Would not stay there again.
Respuesta de P.C.Desai, el 9 jul. 2023
We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service. I have addressed your room issue with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.